REG NASA-LLIS-1422-2004 Lessons Learned Knowledge Management Collecting Archiving and Disseminating Project Results Information.pdf

1、Lessons Learned Entry: 1422Lesson Info:a71 Lesson Number: 1422a71 Lesson Date: 2004-01-01a71 Submitting Organization: ARCa71 Submitted by: Donald R. MendozaSubject: Knowledge Management: Collecting, Archiving, and Disseminating Project Results/Information Abstract: Ensuring that a Projects collectiv

2、e wisdom is collected, archived, and disseminated depends on including a schedule, budget, and process for their accomplishment in the Project plan.Description of Driving Event: Upon the termination of the project, team members were reassigned and given other priorities such that the Project informa

3、tion such as LL, results, and designs were not systematically collected, archived, or disseminated.Key words/phrases: Project closeout, knowledge capture, knowledge dissemination Lesson(s) Learned: If the tasks of collecting, archiving, and disseminating critical Project results/information are not

4、included in the Project plan they will not be accomplished adequately. This is especially true for Projects that are terminated prematurely since this usually results in a relatively quick scattering of Project resources. In addition, people tend to focus on their new tasks and find it difficult to

5、reflect on those of the past.Recommendation(s): In order to maximize a Projects contribution to the Agency, a process for collecting, archiving, and disseminating its results/information must be included in its Project Plan. The process should address topics such as: Provided by IHSNot for ResaleNo

6、reproduction or networking permitted without license from IHS-,-,-1. The resources required such as funding, people, and tools2. The trigger points that turn the process on such as milestones/accomplishments and transition or termination directions3. The mechanisms such as awards and recognition tha

7、t will be used to encourage participation4. The types of mechanisms that will be used such as LL, conference/journal papers, websites, and workshopsIn the event that a project is terminated prior to its scheduled end date, an extra emphasis should be placed on accomplishing this process to identify

8、and document reasons for the termination as well as provide details (, what was successful, what was not successful, etc.) which may prove useful should the project be resurrected at a later date. Evidence of Recurrence Control Effectiveness: N/ADocuments Related to Lesson: N/AMission Directorate(s)

9、: a71 Exploration Systemsa71 Sciencea71 Space Operationsa71 Aeronautics ResearchAdditional Key Phrase(s): a71 Risk Management/Assessmenta71 Safety & Mission AssuranceAdditional Info: Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Approval Info: a71 Approval Date: 2004-06-02a71 Approval Name: Andrew Hockera71 Approval Organization: ARCa71 Approval Phone Number: 650-604-4120Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-