Establishing+Business+Relations+&+Entertaining+a+Client及答案解析.doc

1、Establishing+Business+Relations+Entertaining+a+Client及答案解析(总分：87.00，做题时间：90 分钟)一、BPart Reading(总题数：1，分数：16.00)BPart A/BBBackground Information/BThe development and expansion of a business depends on customers. Needless to say,no customer, no business. The establishment of business relations is the f

2、undamental step in foreign trade and in international exchange because transaction can only be made after the business connections have been set up. However, separating business relations away from personal life to show professionalism may not be the wise choice in maintaining the relationship and s

3、trengthening it.BMaking Business Personal/BOne of the most common mistakes people make when building relationships for career success and revenue growth is treating business contacts differently from personal“ friends. Just think for a moment about the people you work with on a professional level wh

4、o are also close personal friends. Arent they always more forgiving when you slip up and more helpful when youre in need than new acquaintances are? Of course! I guarantee your work will be easier, more joyful, and more successful if you make more of your business relationships personal.How to do it

5、 The same way you make genuine friends and build trust through intimacy; show them that besides being professional, youre human. Skip the small talk and go deep into what really matters-your dreams or fears, your children or the business issues that keep you up at night. Even better, have new clien

6、ts and contacts and spend time with you and your family and friends.（分数：16.00）(1). Match the word with the appropriate meaning.（分数：1.00）填空项 1:_(2).periodic（分数：1.00）填空项 1:_(3).constituency（分数：1.00）填空项 1:_(4).motivation（分数：1.00）填空项 1:_(5).agenda（分数：1.00）填空项 1:_(6). True or False.Professionals usually

7、do not make their business contacts personal.（分数：1.00）A.正确B.错误(7).Dr. Ajit Singh brought his daughters on his business trip because he intended to make his clients feel relaxed.（分数：1.00）A.正确B.错误(8).Dr. Ajit Singhs daughter said something improper so that the guests laughed at her.（分数：1.00）A.正确B.错误(9

8、).A well-conducted presentation is the most important element that influences the potential client.（分数：1.00）A.正确B.错误(10).Overlapping agenda not only saves time but also brings potential benefits to business meetings.（分数：1.00）A.正确B.错误(11). Multiple Choices.Professional businessmen usually _.（分数：1.00）

9、A.mix their private life with professional lifeB.are close friends of their important clientsC.try to show their clients that they are professionalD.do not think that informal meetings hurt their image as professionals(12).Dr. Ajit Singhs story shows the following except _.（分数：1.00）A.the joining of

10、family members could help develop trust between business contactsB.daughters are always more helpful to parents than sonsC.businessmen are humans, tooD.spending time with family is always beneficial in some way(13).When doing presentation, one should not _.（分数：1.00）A.give sole attention to the targe

11、t clientsB.be well preparedC.watch out for mistakes on the showD.make eye contact with the audience evenly(14).The advantages of meeting two clients at the same time are the following _.（分数：1.00）A.saving timeB.clients may be helpful to possible coming-up problemsC.the atmosphere could be less dullD.

12、all of the above(15).What could be inferred from the passage?（分数：1.00）A.It is very common to meet family members at business meetings.B.It is seldom advisable to meet two different clients at the same time.C.Real friendship can develop out of business relations.D.It is always a good idea to make bus

13、iness meetings informal.(16). Answer the questions. What is the authors idea on maintaining business relations? 17. Why did Dr. Ajit Singh bring his daughters along his business trip? 18. In what ways did he and his daughters benefit from the trip?（分数：1.00）填空项 1:_二、BPart B/B(总题数：1，分数：26.00)BBackgrou

14、nd Information/BBusiness meetings could be fun. It is not necessarily a mans world. As businesswomen, we have our special advantages if only we allow ourselves to be creative. Now you can share with us our own joyful experience of new style of business meetings.BMeetings without Meals/BWe dont know

15、about you, but were not that into golf. If you are, thats great-you have a natural place to entertain like-minded clients, a reliable venue for talking shop with your colleagues, and a good spot for closing deals with prospects. Men have other business entertainment options at their disposal, includ

16、ing good, clean fun(i.e, the playoff game), and not-so-clean but-depending upon who you talk to-good fun(i.e, bars and strip clubs ). But as women, if were not into hitting the clubs( golf or otherwise), when we want to meet for business, were usually stuck having a meal.A couple of weeks ago, Elain

17、e and I needed to have a meeting. Top on our agenda was to pick the topic for this months column and, since the idea list was looking a little thin, a full-on brainstorming session was in order. I stopped by her office for lunch and, over turkey wraps and chicken soup, we batted around some ideas. A

18、n hour later lunch was finished, but we werent. Elaine took a break to make a call, and when I happened to overhear that she was moving her manicure appointment, I asked if I could tag along. Half an hour later we sat side-by-side, hands soaking in mint-scented water, talking shop. We came up with a

19、n idea for the column, but then we realized that the very fact that we were meeting while having manicures was a great way for us, as women, to do business.We asked ourselves, “Why do we have to have a meal to have a meeting?“(No doubt our waistlines were thanking us!)What other fun ways could we, a

20、s women, meet for business and entertain clients? We started brainstorming and came up with the following list.Health Clubs: For those of us who are into fitness, we realized that having a meeting while working out can be the ultimate in multitasking. I told Elaine that when I worked in the entertai

21、nment industry, I once had a boss who liked to meet at the gym. While jogging away on treadmills Id give her my monthly status update on prospective new deals, ongoing contract negotiations, and any outstanding client issues. One big bonus of that time was that despite my long work day, I was in gre

22、at shape! I told Elaine about another friend of mine, owner of a high-profile advertising services company, who often books private yoga sessions and takes her clients along. (We think this is a great strategy for calming a client when you need to deliver bad news!)（分数：26.00）(1). Match the word with

23、 the appropriate meaning.（分数：1.00）填空项 1:_(2).Disposal（分数：1.00）填空项 1:_(3).Bonus（分数：1.00）填空项 1:_(4).Discount（分数：1.00）填空项 1:_(5).Budget（分数：1.00）填空项 1:_(6). True or False.Business women often feel that when meeting for business they have no other choice but meal appointments.（分数：1.00）A.正确B.错误(7).We have

24、 had manicure together, because Elaine didnt want to miss her manicure appointment.（分数：1.00）A.正确B.错误(8).Making a business meeting a shopping event could be productive.（分数：1.00）A.正确B.错误(9).Entertaining guests is a way to strengthen the relationship.（分数：1.00）A.正确B.错误(10).Pampering prospective clients

25、always works.（分数：1.00）A.正确B.错误(11). Multiple Choices.Businessmen often meet their clients at places alike except _.（分数：1.00）A.golf courseB.a playoff gameC.strip clubD.Daffys(12).Elaine and I went for manicure together because _.（分数：1.00）A.we have planned soB.elaine recommended the place to meC.I wan

26、ted to continue our discussion without having to affect her scheduleD.I happened to do my manicure there, too(13).After a happy day of successful shopping, potential clients often turn into real clients because _.（分数：1.00）A.clients will consider it a favor and would like to pay you back with positiv

27、e answersB.shopping is much more fun than a dull business meetingC.they like your tasteD.they like shopping more than business talks(14).Which one is true according to the passage?（分数：1.00）A.Spa day is a good choice always.B.There is nothing embarrassing in meeting business counterparts in bathrobe.

28、C.Successful business women always take their clients to the spa.D.Business meeting could be appropriate and fun at the same time.(15).What can be inferred from the passage?（分数：1.00）A.Business meetings should always be formal.B.It is often more fulfilling to do business while entertaining.C.Women ar

29、e too concerned about their nails.D.Business women should do as businessmen do.(16). Answer the questions. 16. Why is it advantageous to be good at golf for a businessman? 17. What conclusion did you arrive after the manicure event? 18. Are women more limited in their choices of arranging for an app

30、ropriate business meeting?（分数：1.00）填空项 1:_(17). Questions 19-28. Read the article below about dress for the occasion. For each question 19-28, write one word in CAPITAL LETTERS on the answer sheet. Before you speak a word, your clothes have already spoken volumes. As the old saying U(19) /U, “You ne

31、ver get a second chance to U(20) /U a first impression.“ Many people mistakenly believe that whatever they wear to the office is acceptable to wear after working hours or U(21) /U meeting clients. Thats fine if your office dress code matches your after-hours or meeting event; U(22) /U, many times wo

32、rk clothes are either too casual U(23) /U too formal for an out-of-office meeting. Dress too casually and your prospects may not perceive you U(24) /U professional or knowledgeable. Dress too formally and they may see you U(25) /U “stuffy“ or “out of their league.“ U (26) /U a business executive, yo

33、u have a responsibility to send the best professional message you can to be successful. If U(27) /U, bring a change of clothes to the office so you have something appropriate to wear to your event. Remember, the way you dress shows respect U(28) /U yourself, your business, your company and your prod

34、ucts or services. Plan your wardrobe carefully and youll leave your prospects with a positive message.（分数：1.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_三、BPart Writing(总题数：2，分数：10.00)1.BFax/B In business writing, there are two types of correspondence: internal correspond

35、ence (the messages you write to colleagues)and external correspondence(the messages you write to customers). Both may involve the writing of fax. The way you organize the content of most e-mails, faxes, letters and memos is similar. However, the format or layout of these documents is different. A fa

36、x may include one fax cover part (sometimes a separate sheet)and the body part(sometimes another sheet). The fax cover part tells about the names, addresses, telephone numbers, fax numbers of both parties and the subject of the fax file as well as the date of sending the fax file. The body part cont

37、ains the file information, as is shown below: FROM: Name of our company Address: the address of our company Telephone number: our telephone number Fax number: our fax number Date: the date of sending the fax TO: Your company Address: the address of your company Telephone number: your telephone numbe

38、r Fax number: your fax number Content XX Sir/Madame: How are you?( greetings and wishes )the intention of the letter. Complementary close Signature However, many companies have their own fax format, mostly using stationeries with the letterhead. The following fax format of HBSC can illustrate the po

39、int. Otherwise, the letterhead should be put on the page. （分数：5.00）_2.BNotes/B Ref.(reference)-File number for future easy reference, often including in it the initial of the name of the writer. Our Ref.: Our referential number Your Ref.: your referential number, usually signifying the receiver of t

40、he file Atten: the receiver of the file CC: carbon copies, other receivers of the file 2-Internal correspondence: informing employees of a coming meeting To: All Training Officers Fax: 5567809 From: John Woods Human Resources Manager Date: 14 January 2007 There will be a meeting on Tuesday 21 Januar

41、y to discuss the training schedule. Please prepare your proposals by 18 January and make sure that everyone has a copy in advance. John Woods /BPractice/B 1. You are Mr. Wang of a planning corporate. You are to write to Mr. Jason Smith of Simons Tel: 86-536-8881234; Fax: 86-536-8881235; E-maih ). Yo

42、u are writing to Mr. Smith of Global Trade Company, Kite Branch(Tel: +44-(0)-8707-353666, Fax: +44-(0)-8707-353667)a fax trying to establish a business relation with their company. You got the concerning information from online at Website: http./www.globaltrade.uk（分数：5.00）_四、BPart Listenin(总题数：3，分数：

43、12.00)BPart One/BBConversation One/B(Questions 1-4)Look at the form below.You will hear a man inviting the guest to dinner.The guest lives in U(1) /U.Mr. Qian, U(2) /U of the corporation, invites Mr. Black to dinner.Dinner time: U(3) /UDinner place: U(4) /U（分数：4.00）(1).（分数：1.00）填空项 1:_填空项 1:_填空项 1:_

44、填空项 1:_BConversation Two /B(Questions5-8)Look at the form below.You will hear three men introducing each other before dinner.Mr. Black comes from U(5) /UThe purpose of the mission is to U(6) /U between the two countries.Mr. Black used to be a U(7) /UMr. Qian is also a U(8) /U（分数：4.00）(1).（分数：1.00）填空

45、项 1:_填空项 1:_填空项 1:_填空项 1:_BConversation Three /B(Questions 9-12 )Look at the note below.You will hear two men chatting on the phone.Its U(9) /U, nothing formal.Appreciate the friendship and U(10) /UBoth U(11) /U, knives and forks are available.Use the thumb, forefingers and U(12) /Uto hold the chops

46、ticks.（分数：4.00）(1).（分数：1.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_五、BPart Two/B(总题数：3，分数：18.00)Questions 13-22 Section One ( Questions 13-17 ) You will hear five short recordings. For each recording, decide what the speakers job is. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you ha