剑桥商务英语初、中、高级综合-1及答案解析.doc

1、剑桥商务英语初、中、高级综合-1 及答案解析(总分：100.00，做题时间：90 分钟)一、Part One(总题数：3，分数：60.00)1.The staff in your office decided to spend holidays together this year. While reading the new you are attracted by the advertisement of the Grand Palazzo Hotel in Italy. No one in your office has ever been to Italy. So you want y

2、our secretary to contact the hotel through telephone. . Write a short message to Ms. Emily Malan, your secretary. . Suggest the Visit to Italy. . Give the hotel telephone number to her. . Ask her to contact with that hotel. . write 30-40 words on your Answer Sheet. （分数：20.00）_2.You have received a f

3、ax from a customer who in the fax complained that he had received 100 green colour bicycles instead of 50 green and 50 blue colour bicycles. In order to solve the problem and find out the facts, you write a short note to the warehouse. . Write a short note to Mr. Randy Simon, who is in charge of del

4、ivering goods from warehouse. . Tell him about the claim. . Mention the date of delivery. . Ask for the duplicate invoice. . Write 30-40 words on your Answer Sheet. （分数：20.00）_3.Mr. Lee is going to buy a large amount of electronic components from your company. He also shows an interest in your compa

5、ny“s PCX phone machine, which is in the charge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring 10 samples and some brochures back home to make a trial sale. . Write a short note to Mr. Angus Beard, one of your colleagues. . Tell him the fact that Mr. Lee is interested in PCX phone. .

6、 Mention the number he wants to have. . suggest their direct contact. . Write 30-40 words on your Answer Sheet. （分数：20.00）_二、Part Two(总题数：3，分数：40.00)4.You work for Global institute inc., which produces softwares. You are responsible for Quality Management System. Study the following graph which show

7、s the effort taken by your company and IBI Inc, your main competitor. In the graph, the Quality Management is divided into five parts. . Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company. . Write on your

8、 Answer Sheet. （分数：14.00）_5.you work for Alla, a shop which sells up market clothing. You are asked to find a way to increase the profits of your shop. Read the following figure showing the results of a survey of two up market specialty shops. Point A refers to your shop. Point B refers to Betty Fas

9、hion shop, your main competitor, near your shop. Use the figure to write a report (about 100-120 words) recommending ways of improving the quality and pricing of your shop. . Write on your Answer Sheet. （分数：13.00）_6.You are a clerk in Lucky Tourism Company. You are responsible for arranging travelli

10、ng lines. One day, you received the data as follows: Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts, telling the different percentages in 1980 and in 1990, from which you will notice the trend of current

11、 tourism business. . Use the information in the table to write a short report (about 100-120 words) emphasizing changes of the main business for your company. . Write on your Answer Sheet. WHERE PEOPLE SPEND THEIR HOLIDAYS 1980 1990 Travelling abroad 12% 23% Going to seaside 38% 32% Camping 9% 35% S

12、taying at home 41% 10% Total 100% 100% （分数：13.00）_剑桥商务英语初、中、高级综合-1 答案解析(总分：100.00，做题时间：90 分钟)一、Part One(总题数：3，分数：60.00)1.The staff in your office decided to spend holidays together this year. While reading the new you are attracted by the advertisement of the Grand Palazzo Hotel in Italy. No one in

13、your office has ever been to Italy. So you want your secretary to contact the hotel through telephone. . Write a short message to Ms. Emily Malan, your secretary. . Suggest the Visit to Italy. . Give the hotel telephone number to her. . Ask her to contact with that hotel. . write 30-40 words on your

14、 Answer Sheet. （分数：20.00）_正确答案：()解析：范文 To: Emily As on one in the office has been to Italy, it will be a good idea to visit it. We may stay in the Grand Palazzo Hotel and the telephone is 809.775.3333. Please contact them to get further information.2.You have received a fax from a customer who in th

15、e fax complained that he had received 100 green colour bicycles instead of 50 green and 50 blue colour bicycles. In order to solve the problem and find out the facts, you write a short note to the warehouse. . Write a short note to Mr. Randy Simon, who is in charge of delivering goods from warehouse

16、 . Tell him about the claim. . Mention the date of delivery. . Ask for the duplicate invoice. . Write 30-40 words on your Answer Sheet. （分数：20.00）_正确答案：()解析：范文 Dear Mr. Simon, A customer complained that he had received 100 green coloured bicycles instead of 50 green and 50 blue colour bicycles, whi

17、ch had been shipped on 11th May. Could you please send me the immediate invoice under contract No. TXI 2-1 in duplicate?3.Mr. Lee is going to buy a large amount of electronic components from your company. He also shows an interest in your company“s PCX phone machine, which is in the charge of Mr. An

18、gus Beard, your colleague. Mr. Lee would like to bring 10 samples and some brochures back home to make a trial sale. . Write a short note to Mr. Angus Beard, one of your colleagues. . Tell him the fact that Mr. Lee is interested in PCX phone. . Mention the number he wants to have. . suggest their di

19、rect contact. . Write 30-40 words on your Answer Sheet. （分数：20.00）_正确答案：()解析：范文 Dear Mr. Beard, Mr. Lee, one of my old clients, has interest in our PCX phone machine. He would like to bring 10 samples and some brochures back home to make a trial sale. You may contact him directly on Tel 3108881.二、Pa

20、rt Two(总题数：3，分数：40.00)4.You work for Global institute inc., which produces softwares. You are responsible for Quality Management System. Study the following graph which shows the effort taken by your company and IBI Inc, your main competitor. In the graph, the Quality Management is divided into five

21、 parts. . Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company. . Write on your Answer Sheet. （分数：14.00）_正确答案：()解析：范文 How to improve Quality Management System with limited capitals? That is the key to succe

22、ss. After careful study of IBI Inc “our main competitor, we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop p

23、rogrammes based on information through Customer Service and Vender inspections. Another fact with our attention is that although IBI Inc.“s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we shoul

24、d adjust the capitals.5.you work for Alla, a shop which sells up market clothing. You are asked to find a way to increase the profits of your shop. Read the following figure showing the results of a survey of two up market specialty shops. Point A refers to your shop. Point B refers to Betty Fashion

25、 shop, your main competitor, near your shop. Use the figure to write a report (about 100-120 words) recommending ways of improving the quality and pricing of your shop. . Write on your Answer Sheet. （分数：13.00）_正确答案：()解析：范文 Both Betty Fashion Shop and our shop are in city centre, therefore, we have a

26、lmost the same customers. But there exists a fact that customers are more likely to spend their money in Betty shop. After careful research, we notice that, although Betty shop has higher prices, they also have more fashionable clothes. Compared with Betty Shop, our real prices are not high, but the

27、 comparative prices to fashion are high. Therefore, if our shop decides to increase the profits, we should purchase highly fashionable clothes, at least as fashionable as Betty Shop, with the prices lower than Betty Shop“s. As customers hate increasing prices, it is better to do this gradually.6.You

28、 are a clerk in Lucky Tourism Company. You are responsible for arranging travelling lines. One day, you received the data as follows: Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts, telling the different

29、 percentages in 1980 and in 1990, from which you will notice the trend of current tourism business. . Use the information in the table to write a short report (about 100-120 words) emphasizing changes of the main business for your company. . Write on your Answer Sheet. WHERE PEOPLE SPEND THEIR HOLID

30、AYS 1980 1990 Travelling abroad 12% 23% Going to seaside 38% 32% Camping 9% 35% Staying at home 41% 10% Total 100% 100% （分数：13.00）_正确答案：()解析：范文 Nowadays, less people like to spend their holidays at home. More people go camping outside or even travel abroad. The changes are caused mainly by three fac

31、tors. First, people become more open. Instead of staying at home, they visit foreign countries to know the different races. Secondly, in the 1990s, house wives are more free from the heavy housework with more and more household utensils. Families are very happy to spend holidays outside with mothers or wives. Thirdly, travelling abroad can also mean enjoying comfortable weather in another country. Therefore less people go to crowded seaside, they turn to other ways.