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剑桥商务英语初级-123及答案解析.doc

1、剑桥商务英语初级-123 及答案解析(总分:100.00,做题时间:90 分钟)一、READING(总题数:0,分数:0.00)二、PART ONE(总题数:5,分数:5.00)1.Taylors rang - order for desks held up by strike.They expect to despatch them on l0th May.What is the problem with the order? A. The goods are delayed. B. The goods are lost. C. The goods are damage(分数:1.00)A.

2、B.C.2.Townley Vehicles haveappointed Ken Roberts,formerly of Weston Motors,as Sales Manager.What do we know about Ken Roberts? A. He used to work for Townley Vehicles. B. He is applying for a job as a sales manager. C. He was employed by Weston Motors in the past.(分数:1.00)A.B.C.3.Sales growth at Med

3、ico plc is 1.8% this year,compared to an earlier forecast of 2.5%.The companys sales growth for this year is A. lower than expected. B. the same as expected. C. higher than expecte(分数:1.00)A.B.C.4.This factory will be closed until 11 am on 3 November due to essential reorganisation. A. They will clo

4、se the factory on 3 November. B. They will move to a new factory on 3 November. C. They will open the factorv again on 3 November.(分数:1.00)A.B.C.5.EXPRESS-PRINT has opened a new office in this are a.Please call in to discuss your photocopying requirements.A. Telephone our new office if you want to o

5、rder anything.B. Visit our new office and talk to us about what you need.C. Contact us with your requirements when you open a new offic(分数:1.00)A.B.C.三、PART TWO(总题数:1,分数:5.00)Sky Systems Ltd: Website Directory A. Company History B. Company Organisation C. Annual Report D. Company Goals E. Product In

6、formation F. Retail Outlets G. Customer Complaints H. Latest News(分数:5.00)(1).Adam Smith is not satisfied with some goods he bought.(分数:1.00)填空项 1:_(2).Rachel Cains wants to find out when the company started trading.(分数:1.00)填空项 1:_(3).Hazel Thomas needs to know the name of the Personnel Officer.(分数

7、:1.00)填空项 1:_(4).Dominic Noble has to find out how the company performed last year.(分数:1.00)填空项 1:_(5).Benjamin Tidswell wants the address of his nearest Sky Systems dealer.(分数:1.00)填空项 1:_四、PART THREE(总题数:1,分数:5.00)(分数:5.00)(1).The sector average rose in the early part of the week, then sank back,

8、although this companys shares remained firm after an early sharp rise.(分数:1.00)填空项 1:_(2).This companys share price mostly kept in step with the sector average, though holding slightly firmer at the end of the week.(分数:1.00)填空项 1:_(3).In spite of performing better than the sector average for most of

9、 the week, this companys shares lost this advantage on Friday.(分数:1.00)填空项 1:_(4).While the sector gradually fell back, with a slight recovery at the end of the week, this company generally performed much better than the average.(分数:1.00)填空项 1:_(5).Although there was little movement in the sector as

10、 a whole, this companys shares followed an upward trend, peaking at the end of the week.(分数:1.00)填空项 1:_五、PART FOUR(总题数:1,分数:7.00)NEW PRODUCT WILL SAVE LIVESDrinking water that looks clean may still contain bugs, which can cause illness. A small company called Genera Technologies has produced a test

11、ing method in three stages, which shows whether water is safe. The new test shows if water needs chemicals added to it, to destroy anything harmful. It was invented by scientist Dr Adrian Parton, who started Genera five years ago. He and his employees have developed the test together with a British

12、water company.Andy Headland, Generas marketing director, recently presented the test at a conference in the USA and forecasts good American sales for it. Genera has already sold 11 of its tests at 42,500 a time in the UK and has a further four on order. It expects to sell another 25 tests before the

13、 end of March. The company says it is the only test in the UK to be approved by the government.Genera was formed five years ago and until October last year had only five employees; it now employs 14. Mr Headland believes the company should make around 1.9 million by the end of the year in the UK alo

14、ne.(分数:7.00)(1).Genera Technologies produces a product which cleans dirty water.(分数:1.00)A.RightB.WrongC.Doesnt say(2).Before he set up Genera, Dr Parton used to work for a British water company.(分数:1.00)A.RightB.WrongC.Doesnt say(3).The new product has been a commercial success in the US(分数:1.00)A.

15、A. RightB.WrongC.Doesnt say(4).Each of the tests costs 42,500.(分数:1.00)A.RightB.WrongC.Doesnt say(5).Genera Technologies has orders for 25 more tests.(分数:1.00)A.RightB.WrongC.Doesnt say(6).The British government is helping Dr Parton to sell the test abroad.(分数:1.00)A.RightB.WrongC.Doesnt say(7).The

16、number of employees at Genera Technologies has recently increased.(分数:1.00)A.RightB.WrongC.Doesnt say六、PART FIVE(总题数:1,分数:6.00)INTERVIEWSPeople applying for jobs normally send in a copy of their CV. This should be used as a basis for questions from the interviewer.Interviewers find it useful to ask

17、candidates about the way they behaved in difficult situations in the past, for example with an angry customer or colleague. These questions allow applicants to explain how they acted in a real-life situation and, consequently, give clues as to how they would act again in similar situations. Candidat

18、es are likely to tell the truth as speaking from memory leaves little time to invent what happened. On the other hand questions which ask candidates to imagine how they would behave in a situation which they have probably never met are of little or no value. This is because they only provide answers

19、 about how candidates would hope to behave, and this might not match the actions they would actually take.In any interview candidates must be treated fairly, with questions asked in the same manner and with no candidates interview lasting considerably longer than any others. Candidates should always

20、 be given the opportunity to ask questions throughout the interview.Jan Godley, head of Human Resources at Aspley Supermarkets says: A company needs staff not only who have the right qualifications and experience, but also who are happy to fit in with the companys way of doing things. Our managers h

21、ave to accept the idea that everyone working here is a colleague (managers are always known by their first names), and that spending time actually in the store with colleagues and customers, rather than in their offices, is part of the job. For management posts, we organise pre-interview group exerc

22、ises to measure team-working and leadership skills, sometimes along with activities to assess personal qualities.In all our interviews we pay attention to body language. It is natural for candidates to show signs of being nervous at an interview but most relax after a few minutes and become more con

23、fident. However, if the nervousness continues until the end of the interview, especially when difficult questions are asked, we would begin to have doubts about that candidate. Like all employers, we want to take on staff who are at ease with colleagues and customers so it is important to watch the

24、way candidates behave, as well as listen to what they have to say.(分数:6.00)(1).According to the article, why are questions about a candidates past behaviour useful?(分数:1.00)A.They prove the candidate will act appropriately in different circumstances.B.They show the candidate can remember details of

25、the situation.C.They demonstrate how the candidate might act in the futur(2).Why is asking candidates to imagine their reactions to a situation unhelpful?(分数:1.00)A.Candidates may have no experience of this situation.B.Candidates may act differently in the real-life situation.C.Candidates may never

26、meet such a situation.(3).According to the article,(分数:1.00)A.candidates should ask questions at the end of the interview.B.interviewers should ask all the candidates the same question.C.interviews should all last for roughly the same length of tim(4).What does Jan Godley say about the managers in h

27、er company?(分数:1.00)A.They must spend some time with customers in the store.B.They must know the first names of all their staff.C.They must spend most of their time in their offices.(5).Management applicants at Aspley Supermarkets are(分数:1.00)A.asked a number of questions about their personal qualit

28、ies.B.assessed on their ability to work within a group.C.asked to say what leadership skills the job will requir(6).According to Jan Godley, how do candidates often behave at interviews?(分数:1.00)A.They show a lack of confidence at first.B.They are skilled at hiding their nervousness.C.They suddenly

29、lose confidence when asked difficult questions.七、PART SIX(总题数:1,分数:12.00)SECRET SHOPPERSTim Wright knows all about making companies more efficient. His firm, Check-up, sends secret shoppers into retail and leisure companies (29) order to make sure that customers are receiving good service. After (30

30、) visit, the secret shoppers prepare a report for the company to let them know (31) good or bad the service was.Companies like to know, says Mr Wright, that (32) customers go into a store just a few minutes before closing time, they will (33) get good service. Check-up (34) set up in the west of Eng

31、land in 1992 and (35) two years moved to London so it could offer a nationwide service. (36) the last three years, Check-ups profits have (37) dramatically as companies have come to realise (38) great importance of good customer service. Having started with just three employees, Check-up now has a s

32、taff (39) sixty-five and last week (40) an important new contract with a major supermarket chain.(分数:12.00)A.inB.byC.onA.ourB.hisC.theirA.whetherB.howC.ifA.whileB.whenC.asA.stillB.yetC.alreadyA.hasB.isC.wasA.untilB.afterC.laterA.FromB.DuringC.SinceA.increaseB.increasingC.increasedA.thisB.thatC.theA.

33、ofB.atC.tooA.signB.signedC.signing八、PART SEVEN(总题数:1,分数:5.00)MEMOTo: Jo MontenegroFrom: Zhara FarrellDate: 25 February 2002Subject: Bob YoungOne of the warehouse assistants, Bob Young, has broken his arm. Here is the letter from his doctor; please let Bobs line manager know how long he will be away,

34、 and fill in a sick pay form for him.24 February 2002To whom it may concernThis is to inform you that Mr B Young has a broken arm. He should not return to work for a fortnight.Dr Jake ParryEmployee Sick Pay FormName of employee: (41) _Position (42) _Name of doctor: (43) _Reason for absence: (44) _Le

35、ngth of absence: (45) _(分数:5.00)填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_九、WRITING(总题数:0,分数:0.00)十、PART ONE(总题数:1,分数:5.00)6.MemoTo: All StaffFrom: Supplies ManagerDate: 1 March 2002Subject: New Equipment(分数:5.00)_十一、PART TWO(总题数:1,分数:5.00)7.Thank you for your enquiry about conference facilities at Greenwo

36、od. I enclose a brochure containing further details of the accommodation and conference facilities which I mentioned on the phone.I am now able to confirm that Greenwood is available for up to 40 participants on the weekends of 20-22 April and 5-7 May 2001.Please do not hesitate to contact me if you

37、 require any further information.Write a letter to Mr Stanton, the conference organiser:informing him which dates you would like to booktelling him how many participants there will begiving details of the type of accommodation requiredasking him to confirm the cost of the weekend.Write 60-80 words o

38、n your Answer Sheet.Do not include postal addresses.(分数:5.00)_十二、LISTENING(总题数:0,分数:0.00)十三、PART ONE(总题数:1,分数:8.00)(1).In which month will the auditors come?*(分数:1.00)A.B.C.(2).Which products have sold best?*(分数:1.00)A.B.C.(3).Where was the flight delayed?*(分数:1.00)A.B.C.(4).When are they going to m

39、eet?*(分数:1.00)A.B.C.(5).Who will arrive late at the meeting?*(分数:1.00)A.B.C.(6).What does the annual report show about sales of clothes?*(分数:1.00)A.B.C.(7).Which flight is the man going to take to Paris?*(分数:1.00)A.B.C.(8).Which is the cheapest model?(分数:1.00)A.RomexB.WiltonC.Asset十四、PART TWO(总题数:1,

40、分数:7.00)Interview notesCompany: GOLD EXPRESSStarted in: (9) _Most recent turnover: (10) _Growth over 5 years: (11) _%.Managing Director: Peter (12) _Total number of customers: (13) _Number of employees: (14) _Recent staff questionnaire showed: (15) _ % enjoyed their work.(分数:7.00)填空项 1:_填空项 1:_填空项 1

41、:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_十五、PART THREE(总题数:1,分数:7.00)WaymansCompany to sell (16) _ business.Reason for sale: (17) _ Company changes began in (18) _ Money from sale likely to fund (19) _ TeltalkDavid Driver to be new (20) _ Teltalk to merge with a (21) _ company.11% share will be bought by (22)

42、_ firm.(分数:7.00)填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_十六、PART FOUR(总题数:1,分数:8.00)(1).Sally wanted to borrow one billion pounds to(分数:1.00)A.start a new company.B.purchase a large company.C.expand a small company.(2).Sally got the money for her company, Close Communications, from(分数:1.00)A

43、.a bank.B.social contacts.C.her business partner.(3).Sally recruited her staff by(分数:1.00)A.inviting candidates for a meal.B.contacting former colleagues.C.advertising in newspapers.(4).Close Communications encourages its employees to travel by(分数:1.00)A.car.B.train.C.bicycl(5).If Close Communicatio

44、ns is successful, the staff will receive(分数:1.00)A.a bonus payment.B.a pay rise.C.a share in the profits.(6).For their offices, all staff were given(分数:1.00)A.a budget to spend on furniture.B.the same kind of furniture.C.a limited choice of furnitur(7).Sally thinks that people are usually unhappy at

45、 work because(分数:1.00)A.their salaries are too low.B.there are too many forms to complete.C.there is too much management control.(8).In their first year, Close Communications will produce(分数:1.00)A.2 magazines.B.9 magazines.C.16 magazines.十七、SPEAKING(总题数:0,分数:0.00)十八、PART 1(总题数:1,分数:5.00)8.In this p

46、art the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.(分数:5.00)_十九、PART 2(总题数:1,分数:5.00)9.In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.(分数:5.00)_二十、PART 3(总题数:1,分数:5.00)10.In this part of the test the examiner reads out a

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