剑桥商务英语高级-53及答案解析.doc

1、剑桥商务英语高级-53 及答案解析(总分：70.00，做题时间：90 分钟)一、BREADING/B(总题数：6，分数：52.00)BPART ONE/BB Look at the sentences below and following texts. Which text does each sentence refer to? For each sentence 18, mark one letter A, B, C, D or E. You will need to use some of the letters more than once./BBA. David V. Harkin

2、s/BDavid V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital indu

3、stry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. M

4、r. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts)

5、 II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.BB. Hoff, Walter M.

6、/BMr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice Preside

7、nt of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.BC. Thomas H. Lee/BThomas H. Lee founded Thomas H. Lee Partners, L. P.s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee

8、 currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the banks high technology lending group from

9、1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfo

10、lio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio

11、management department, where he directed the account retention and portfolio profitability operations.BE. Dan N. Piteleski/BDan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice Presid

12、ent, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems

13、for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.（分数：8.00）(1).He had served as a manageme

14、nt trainee.（分数：1.00）填空项 1:_(2).He began his career in an insurance company.（分数：1.00）填空项 1:_(3).He has been in the company since 1997.（分数：1.00）填空项 1:_(4).He had worked in the IT department of a bank.（分数：1.00）填空项 1:_(5).He has been working in the field of information systems.（分数：1.00）填空项 1:_(6).He had

15、 worked at Apple Computer.（分数：1.00）填空项 1:_(7).He had worked in the credit card department of a bank.（分数：1.00）填空项 1:_(8).He is employed by the same company for the longest time.（分数：1.00）填空项 1:_BPART TWO/BB Read the following text. Choose the best sentence from AH to fill in each of the gaps. For each

16、 gap 914, mark one letter AH. Do not use any letter more than once./BProfessor Kumar Bhattacharyya, founder and head of Warwick Manufacturing Group (WMG), and Rob Meakin, a personnel director at Marconi, have developed a partnership to train engineers and managers to become e-literate. The New Knowl

17、edge Partnership will immerse a team of 40 Marconi managers in what Professor Bhattacharyya calls electronic engineering management or E2. U(9) /U.Professor Bhattacharyya believes that e-commerce is changing the business environment to a huge extent. U(10) /Uand, in some cases, are actually resistin

18、g change. He says that “As long as enough industry leaders realize its potential benefits, e-business will make possible a second productivity revolution in Britain. This could take the economy close to eliminating the still-substantial competitiveness gap with its main rivals. Over the last five ye

19、ars in the US there has been a 30% improvement in manufacturing-sector productivity because of information technology. In Britain we can achieve more than that and successful e-business will be worth billions to the UK economy.“Already Britain makes more use of computer-aided design and manufacture

20、(CAD/CAM) and management information-technology systems than other European countries, and has a government that actively promotes e-business. But, observes Professor Bhattacharyya, U(11) /U. “The thing about electronic engineering management is that you can keep your legacy systems; you just need t

21、o link those systems with an information engine. At the touch of a button it will allow project managers to see the status of a project, identify problems precisely and make virtually immediate decisions based on information that will be much more complete than in the past.“The E2 program is the res

22、ult of an alliance by the Warwick Manufacturing Group with Americas leading e-commerce study center, Carnegie Mellon. U(12) /U, where the group has half its business. In Britain, Professor Bhattacharyya has linked up with Sun Microsystems, Oracle and Parametric Technology, to set up a multi-million

23、pound E2 design and manufacturing center at the universityU (13) /U.Professor Bhattacharyya believes that e-commerce is changing business to such an extent that WMG is likely to be renamed Warwick Electronic Manufacturing Group. But, he warns “U (14) /U. Although the net allows British industry to o

24、vertake their European peers, it also offers Asian countries the chance to leapfrog the West. For the first time it is not the privilege of the western world because this technology is universal.“A. the latter will be responsible for training many of the Marconi managers in AmericaB. the move to glo

25、balize because of e-commerce is racing aheadC. which will be used for training and researchD. Britain has never used technology as a growth driverE. lout most people dont understand this new technologyF. a wide range of engineering and non-engineering companies has expressed interest in these exciti

26、ng programsG. many chief executives do not understand the power of the new technologiesH. which is very popular in Britain（分数：6.00）(1).（分数：1.00）填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_填空项 1:_BPART THREE/BB Read the following text. Each question has four suggested answers or ways of finishing the sentence

27、, A, B, C and D. Mark one letter A, B, C or D for the answer you choose./BEffective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivat

28、ing employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and ho

29、w it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.However, firms often have communications problems that can undermine the

30、ir performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several Ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropria

31、te method depends on example, anything that is particularly sensitive or confidential, such as an employees appraisal, should be done face-to-face.One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for

32、example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like m

33、emos or notes, even if they know these are not necessarily the most suitable means of passing on messages.The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically pro

34、ves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms sho

35、uld realize that more communication does not necessarily mean better communication.As the number of people involved in an organization increases, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and fo

36、rward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quit

37、e sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of mak

38、ing decisions. Take a look at the average managers desk and you will see the problemit is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming mo

39、re difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.（分数：6.00）(1).Effective communication is essential for organizations in that _.（分数：1.00）A.it makes everyone in the organiza

40、tion work together towards a common goalB.it makes staff know how they are getting onC.employees need to understand why their job is importantD.it makes staff know if they are doing right(2).People usually respond well to goals that are _.（分数：1.00）A.included in personal communicationB.provided by th

41、e organizationC.agreed to by everyone in the organizationD.imposed on the managers(3)._ is the most appropriate method of conveying information in the organization.（分数：1.00）A.Using examplesB.Speaking directlyC.TelephoningD.Sending messages(4).Senior manager often uses methods, such as memos or notes

42、 in order _.（分数：1.00）A.to delegate the task to his subordinatesB.that he can close up the gap between him and staffC.to communicate as effectively as he canD.to save time and make communication possible(5).Which is not one of the reasons why the author doesnt think technological communication such a

43、s using email can improve communication?（分数：1.00）A.Technological system is easily out of date.B.Employees may need additional training to know how to use.C.People should use face-to-face communication.D.These communication tools cost a lot so that not all can afford.(6).Whats the topic of this passa

44、ge?（分数：1.00）A.Introduction of communication toolsB.Details of written communicationC.Communication in an organizationD.How to improve communicationBPART FOUR/BB Read the following text. Choose the best word to fill each gap. For each question 2130, mark one letter A, B, C or D./BTraining must have a

45、 purpose, which isU (21) /Uwhen a firm analyses its training needs. A review of manpower planning should include a trainingU (22) /Uwhich looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments a

46、nd that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.A job description should give details of the performance that isU (23) /Ufor a specific job, and a job specification should give information about the behavior

47、 knowledge and skills that are expectedU (24) /Uan employee who works in it. When all of this has beenU (25) /U, it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in trai

48、ning period.There are many different training methods, and there are advantages and disadvantagesU (26) /Uall of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place “off the job“, in the classroom; but training in using those skills takes place “on the job“, by