DB37 T 1227-2009 家政服务 家庭保洁服务质量规范.PDF

1、ICS03.080.30 A10 山 东 省 地 方 标 准 DB37 DB37/T 12272009 家政服务家庭保洁服务质量规范 2009-05-07发布 2009-06-01实施 山东省质量技术监督局 发布 DB37/T 12272009 I 目 次 a0a1a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a3a

2、3 1 a4a5a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a6 2 a7a4a8a9a10a11a12a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2

3、a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a2a6 3 a13a14a15a16a17a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a19 4 a20a21a22a23a18

4、a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a19 5 a24a25a20a21a26a27a28a29a30a31a18a18a18a18a18a18a18a18a18a18a18a18

5、a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a19 6 a24a32a33a34a35a36a37a38a39a30a31a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18

6、a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a40 7 a20a21a41a42a41a43a44a45a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18

7、a18a18a18a18a18a18a18a18a40 8 a20a21a39a46a30a31a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a47 9 a20a21a39a46a33a48a18a18a18

8、a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a18a49 DB37/T 12272009 II 前 言 a29a50a51a52a53a54a55a50a51a56a57a58a59a60a61a62 a29a50a51a52a5

9、3a54a55 a20a21 a50a51a56a63 a13 a64a35a65a66a67a68a69a70a71a72a62 a29a50a51a73a74a75a76a77a78a79a80a81a82a83a84 a20a21 a85a86a53a54a55a50a51a56a57a58a59a62 a29a50a51a87a30a73a74a88a77a89a90a91a86a92a93a86a75a94a86a95a96a97a86a98a99a86a100a34a86a101a102a62 DB37/T 12272009 1 家政服务家庭保洁服务质量规范 a103 a104a1

10、05 a29a50a51a106a16a107 a24 a25 a20a21 a108a108 a33a34 a20a21 a109a110a111 a13 a14a15a16a17a86 a20a21 a22a23a86 a24 a25 a20a21 a26a27a28a29a30a31a86 a24 a32 a33a34a35a36a37a38a39a30a31a86 a20a21 a41a42a41a43a44a45a86 a20a21 a39a46a30a31a86 a20a21 a39a46a33a48a62 a29a50a51a112a41a113a53a54a55a114a25a

11、115a116a117 a24 a25 a20a21 a26a27a60a118a111 a24 a32a33a34 a20a21 a62 a119 a120a104 a121a122a123a124a125 a126a127a128a129a130a111a131a132a133a134a29a50a51a111a135a41a136a137a138a29a50a51a111a131a132a62a139a140a141a142a143a111a135a41a128a129a144a145a146a147a148a149a111 a150a151a75a152a153a154a155a156

12、a157a111a117a158a159a160a150a161a162a163a153a112a41a113a29a50a51a144a164a136a144a165a166a167a168a29a50a51a169a137a170a171a111a172a173a57a58 a140a174a175a176a41a177a178a128a129a111a179a180a162a29a62a139a140a153a141a142a143a111a135a41a128a129a144a145a179a180a162a29a112a41a113a29a50a51a62 a181a182a183a

13、184 a19 a185 a40a49a40a186a187a68a45a188a189 a181a182a183a184 a40 a190a191 a49 a185 a18 a192 a193 a40 a190a190a191 a85a115 a20a21 a188a189a194a192a195a22a77 a24 a25 a20a21 a196a182 a47 a185a183a184a197a197a197a197 a24 a25 a20a21 a108a108a198a199 a20a21 a39a46a106a200 a201a33a34a35a202 a24 a36a37a50a

14、51a203a152a130a91a88a204a205a15a202a206a207a15a85a65a33a48 a195 a159 a201a130a91a88a204a205a15a202a206a207a208a209a210a203 a211 a212a213 a214a215a216 a181a182a183a184 a40 a190a191 a49 a185 a18 a192 a86 a196a182 a47 a185a183a184a197a197a197a197a217 a16a111a218a110a126a127 a13 a14a15a16a17a112a41a113a

15、29a50a51a62 a211a219a103 a24 a32a33a34 a20a21 a176a41a220a221a111a222a34a223a43a15a222a34a224, a225 a226a227a228a229a230a231a232a233a234a235a236a237a238a229a239a240a241a242a243a241a244a245a246a247a248a249a250a241 a251a252a241a253a254a241a237a255a247a0a1a230a2a3a230a4a5a6a7a8a9a10a11a229a12a13a241a14

16、a15a241a232a16a17a235a241a230a231a229 a18a19 a237a20a21a22 a23 a24a25 a26a27a28 a29a30a232a231 a31a32a33a34a229a35a36a5a37a33a34a38a39 a18 a30a40a229a232a231a21a22a25 a26a27a26 a41a42a232a231 a31a32a33a34a229a35a36a5a43a44a41a229a7a246a45 a225 a7a37a33a34a38a39a229a232a231a21a22a25 a26a27a46 a47a48a

17、232a231 a29a30a232a231a49a41a42a232a231a50a51a37a47a48a232a231a25 a46 a52a53a54a55 a56a57a58a59a60a61a62a56a57a63a64a65a66a67a68a69a70a71a56a57a63a72a66a67a73a74a75a69a70a71a56a57a76 a77 a78 a79 a52a53 a80a81a82a83a84a85 a77a86a87 a88 a89a90a91a92a93a94a95a96a97a98a99a100a101a102a103a104a105a98a64a1

18、03a106a103a107a69a108a109a110a111a76 a77a86a112 a58a59a113a114 a88a115 a101a116a117a118 a119 a120a121a122a123a124 a125 a126 a127 a120a121a121a122 a92a128a129a130a64a131a58a59a132a133a69a108a109a110a111a76 DB37/T 12272009 2 a77a86a134 a135a136 a137a138a139a140a141a142a143a144a145a58a59a146a147a148a14

19、9a150a108a109a151a152a63a58a59a153a141a63a154a155a146a156a63a107a130a157a158a63a159a142a160a161a63 a162a163a164a165a166a167a76 a77a86a168 a58a59a113a114a169a170a171a172a173a174a63a175a176a174a177a178a179a180a181a182a177a178a148a183a184a58a59a113a114a185a186a187a188a189a177a178a190a191a192a151a148a19

20、3 a194a58a59a177a178a195a196a76 a77a86a77 a58a59a113a114a169a197a181a198a199a200a108a109a56a57a201a202a203a204a94a205a148a193a194a206a58a59a113a114a69a201a202a195a196a76 a207 a78 a208a209a210a211a212a213a214a215a84a85 a207a86a87 a216a217 a107a218 a88a115 a101a116a117a118 a119 a120a121a122a123a124 a1

21、25 a126 a127 a120a121a121a122 a92 a122 a125a219 a69a110a111a76 a207a86a112 a220 a206a221a147 a88a115 a101a116a117a118 a119 a120a121a122a123a124 a125 a126 a127 a120a121a121a122 a92 a122 a125 a120a222a122 a125 a129 a125 a223 a125 a120 a69a110a111a76 a207a86a134 a224 a158 a88a115 a101a116a117a118 a119

22、a120a121a122a123a124 a125 a126 a127 a120a121a121a122 a92 a122 a125 a223 a69a110a111a76 a207a86a168 a64a65a225a226 a88a115 a101a116a117a118 a119 a120a121a122a123a124 a125 a126 a127 a120a121a121a122 a92 a122 a125 a129 a125a219 a69a110a111a76 a207a86a77 a64a65a56a57a69 a220 a206a203a227a228 a115 a101a1

23、16a117a118 a119 a120a121a122a123a124 a125 a126 a127 a120a121a121a122 a92 a122 a125 a129 a125 a223 a125a219 a69a110a111a229a148a230 a88a231 a232a232a233 a234a235a236a237a238a239a63a240a63a241a63a242a243a244a245a97a246a247a69a248a249a203a227a250 a232a232a233 a234a251a171a237a238a252a57a253a254a248a255

24、a63a171a0a250 a232a232a233 a1a237a238a252a57a97a253a254a248a255a63a171a0a69a2a3a63a56a200a97a251a171a4a5a6a153a76 a207a86a207 a115 a101a91a56a57a205a98a64a160a202a146a156a104a110a111a148a7a151a8a159a76 a9 a52a53a10a11a10a12a13a14 a9a86a87 a52a53a10a11a10a12 a84a85 a58a59a171a0a171a255 a88a231 a232a2

25、32 a60a238a15a16a148a251a171a68a17 a18 a252a240a63a242a243a250 a232a232 a56a57 a248a255a148a19a20a21 a105a110a111a252a57 a22 a23a24 a22 a172a206a25 a22 a26a27a28a250 a232a232a29a30 a56a57 a248a255a110a111 a252a57 a22 a172a206a25 a22 a26a27a28a76 a9a86a112 a31 a32a33a34a35a210a33a34a36a37a33a38a39a40

26、a33a41a42a43 a242a243a44a63a252a57a44a63a240a45a44a97a244a46a44a69a170a47 a88a231 a232a232a48 a107a218a170a47a49a157a50a51a250 a232a232a52 a171a146a147a107a218a63a53a54a101a55a69a56a0a76 a9a86a134 a35a210a33a41a57 a10 a84a85 a252a57a44a69a251a171 a88a231 a232a232a58a59a60 a61a251a171a62a63a148a64a15

27、2a171a65a97a251a171a171a103a66a67a251a171a250 a232a232 a252a57a44 a88 a101a178a68a69a250 a232a232 a135a70a71 a189a50a92a148a72a73 a70a71 a148a171a68a74a75a76a77a76a78a250 a232a232 a139 a48 a252a57a44a79 a88 a16 a135 a80a81a198a82a83a81a148a84a85a86a87a87a88a89a90a250 a232a232 a252a57a44a251a171a91a9

28、2a68 a88 a93a94a252a228a76 a9a86a168 a31 a32a33a41a57 a10 a84a85 a242a243a44a69a251a171 a88a231 a232a232a58a59a60 a61a251a171a62a63a148a64a152a171a65a97a251a171a171a103a66a67a251a171a250 a232a232 a251a171a242a243a171a0a95 a88a96a97 a98a63a99a100a101a102a103a104a105a106a107 a108 a109a110a111 a112 a11

29、3a114a115a116a117a118 a119a120a121a122a106a123a124 a125a125a126a127a128 a129a122a106a130a131 a132 a133a134a106a135a136a122a106a106a137a138a139a122a106 a108 a125a125a140a141a142 a143a144a145a146a147 a132 a148a149a119a120a150 a109a110a151 a152a153 a114a115a116a117a118 a154a155a121a122a106a123a124 DB37

30、/T 12272009 3 a125a125a126a127a128 a129a122a106a130a131 a132 a133a134a106a135a136a122a106a106a137a138a139a122a106 a108 a125a125a156a157a158 a159a160 a140a161 a147a103a162a163a164a165 a108 a125a125 a122a106a166a167a154a155a121a168 a132 a169a170a166a171a172a173a174a175a176a177a175a178a177a175a179a180a

31、181a182a183 a184a185a184 a186a187a188 a181a189a190a191a192a193a194a195a196a197a198a199a200a201a202a203a204a205a175a204a177a206 a207a207a208a209 a210a175a211a212a213a214a175a215 a187 a216a175a215 a187 a217a175a218a219a175a220a221a222 a207a207a223a224a225 a199a196a177a183 a226 a227a228 a229a230a231a23

32、2 a226a185a233 a234a235a236 a237 a226a185a233a185a233 a190a191a238a239a240a241a242a243a244a198a190a191a245a246a247a248a249a250a251a252a253a254a255a183a203a0 a186a187 a1a2a190a191a238a239a3a242a243a4a1a5a251 a6a206 a207a207a7a8 a174a205 a186a187 a222 a207a207a9 a177 a186a187 a222 a207a207a10 a11a12a1

33、3a14a15a211a212 a209 a186a187 a222 a207a207a223a224 a198a199a251a6 a186a187a16 a1a2a183 a226a185a233a185a17 a194a195a242a243a244a198 a16a186a187 a190a191a18a19a245a190a191a238a239a20a177a21a196a22a245 a186a187a188 a23a24a25 a225 a4 a16 a204a205a204a177a183 a226a185a17 a227a228a26 a27a28 a226a185a17a

34、185a233 a29a30a31 a32a192a33a34a247a242a243a35a32a36a37a245a34a247a38 a186a187a188 a193a39a242a243a241a40 a186a187 a190a191a198a41a245a20a177a21a196a22a246a240 a42a196a43a245a44a242a243a45a46a38a245a47a48a196a197a190a175a196a197a49a50a51a242a243a14a18a245a52a53a54a55a56a53a190a191a192a33a183 a226a18

35、5a17a185a17 a29a30a57 a242a243a31a32 a16 a2a58a50a59 a186a187 a183a172 a186a187 a60a61a62a245 a186a187a188 a193a63a46a206 a207a207a64 a204a65a240a204a66a222 a207a207 a174a205a198a67a68a38a69a70a50a59 a186a187 a196a197 a16 a245a193a5a71a72a242a243 a16 a45a46a222 a207a207a73 a242a243 a16 a174a205a74a7

36、5a74a76a245a77a78a79a174a205a80a172a81a82a245a83a192a57a242a243a84a85a222 a207a207a73 a196a197a60a61a62a215a86a20 a16 a87a88a174a205 a225 a4a89a242a243a241a40a90a204a38a91a92a93a94a183 a226a185a95 a96 a97a98a99 a227a228 a100a101a102a103a231a232 a226a185a95a185a233 a104a105 a36 a209 a193a206 a207a207

37、 a90a106a107a175a90a108a109a175a90a110a220a175a90a111a112a175a113a114a222 a207a207 a90a115a116a83a174a86a117a118a183 a226a185a95a185a17 a119a105 a120 a209 a193a206 a207a207 a90a121a122a222 a207a207 a90a108a109a183 a226a185a95a185a95 a123a124 a211a212a193a206 a207a207 a240a114a245a125 a209 a126a127a2

38、45a90a121a122a175a90a108a109a175a90a128a129a222 a207a207a130a131 a126a127a175a90a108a109a222 a207a207a132a133a134 a135a175a211a212a136a90a137a122a222 a207a207a138a139a140a141 a245a193a215 a187 a90a137a122a183 a226a185a95a185a142 a143 a144a145 a146 a147a148a145 a149a150a33a175a151a152a33a193a206 a207

39、a207 a36 a209 a90a108a153a175a90a110a220a175a90a111a112a222 a207a207 a120 a209 a126a127a245a154 a209 a113a114a245a90a220a129a222 a207a207 a220a155a156a175a157a158a175a159a160a161a182a174a205a113a114a215 a187 a222 DB37/T 12272009 4 a207a207 a187 a177a90a220a162a175a90a220a129a245a90a115a116a117a118a2

40、45a90a108a153a175a163a164a222 a207a207a165 a166a215a167a245a90a168a169a183 a226a185a95a185a170 a171a172 a173a174a193a206 a207a207 a36 a209 a90a108a153a175a90a110a220a175a90a111a112a222 a207a207 a120 a209 a126a127a245a90a137a122a3a108a109a222 a207a207 a220a175a175a176a177 a187 a127a175a90a108a109a222

41、 a207a207 a220a155a156a175a157a158a175a159a160a161a182a174a205a113a114a215 a187 a222 a207a207a178a179 a180a238a125 a209 a202a83a173a181 a187 a127a175a90a108a109a183 a226a185a95a185a182 a183 a184a185a186a187 a14a18a188a189a175a215 a187 a245a174a205a182a190a76 a139 a191a183 a226a185a95a185a184 a192 a1

42、85a193 a189a83 a131 a193a206 a207a207 a90a137a122a175a90a108a109a222 a207a207 a189a194a181a90a137a122a183 a226a185a95a185a226 a223a195a196 a197 a223a195a196 a197a193a206 a207a207a198 a199a90a137a122a175a90a108a109a222 a207a207a141 a200a90a137a122a175a90a108a109a222 a207a207a201 a166a202a90a137a122a1

43、75a90a108a109a222 a207a207a203a204a205 a90a137a122a175a90a108a109a183 a226a185a142 a206 a207a208a209a210a211a212a213a214a215a216a217a208a209a218a219a220a211a212a213a214a215a221a222a223a224a225a226a227a228 a229a230a231a232a233a234a235a236a237a238a239a240a241a242a243a244a245a246a242a247a248a249a229a25

44、0a251a252a253a254a255a0a1a2a3a4a5a3a4a6a7a8a9a10a11 a12a13a14a15a16a245a17a18a19a20a21a22a23 a24 a25a0a235a26a27a28a29 a30a31a32 a33a34 a214a215a221a222a227a228 a30a31a32a31a35 a36 a37a38a39 a40a41a42a43a248a44 a45a45 a40a46a249a47a48a26a4a49a50a51a52a43a4a49a53a54a4a49a14a55a56 a45a45a57 a46a4a58a5

45、9a41a9a254a255a60a61a54a48a26a4a49a62a63a14a64a56 a45a45 a42a43a65a66a4a67a68a69a70a56a71a72a49a53a54a56 a45a45 a43a46a73a74a49a75a76a4a49a77a78a245a79a80 a24 a25a29 a30a31a32a31a81 a36a82a83 a84 a40a85a249a235a248a44 a45a45 a249a47a86a0a87a13a88a89a90a91a92a46a56 a45a45a93a94 a54a95a96a97a98a99a56

46、a45a45a100 a101a102a103a49a104a105a56 a45a45a106 a64a14a3a107a47a48a26a4a108a239a109a56 a45a45 a249a47a40a85a110a111a4a92a46a49a112a113a40a114a56 a45a45a115 a46a49a14a3a4a116a117a49a53a54a56 a45a45 a40a85a73a118a109a4a49a104a119a29 a30a31a120 a121a122 a29a234a235a123a124a125a245a126a20a21a252a127a88

47、a128a129a130a131 a121a122 a132a133a134a135a136a234a235a238a137a138a139a29 a30a31a140 a133a134a29a141a142a133a134a135a136a143a144a236a237a0a145a146a138a139a147a236a237a148a149a245a132a150a151a98a152a238a153a154a155a245a156a136a234a235a236a237a238a137a29 a30a31a30 a236a237 a157a158a159a135a136a234a235

48、a236a237a160a20a21a230a161a162a163 a100 a164a245a132a159 a100 a164a162a163a89a133a134a29 a165 a221a222 a166a167a214a168 DB37/T 12272009 5 a165a31a35 a169a170 a171a172a173a174a175a176 a236a237a157a158a248a177a178a98a108a0a179a180 a122 a181a182a152a20a21a0a183a184a161a185a245a9a138a186a187a234a235a188

49、a0a236a237a162a163a245a189a190a191a192a236a237 a193a194a245a195a196a234a235a188a0a236a237a1a116a29 a165a31a81 a221a222 a166a167a197a198 a236a237a157a158a248a199a200a201a202a203a204a9a182a152a205a206a0a207a208a29 a165a31a209 a221a222 a166a167a210a211 a165a31a209a31a35 a212 a20a147a236a237a157a158a213a214a236a237a193a194a215a216a245a236a237a157a158a217a19 a212 a20a22a23a218a151a245a219a217a220a221a148a222a22a204a223a10a11a98 a152a205a206a218a151a29 a165a31a209a31a81 a234a235a236a237a193a194a224a225a218a151a27a99a248a226a227a228 a229a230a231 a232a233a234a235a234 a236 a237 a238a239a240a2