1、ICS 29.240 CEC Q/GDW 581 2011 SGCC CustomerService Delivery Standard 2 0 1 1 - 0 1 - 1 4 2 0 1 1 - 0 1 - 1 4 Q/GDWQ / GDW I II 1 1 2 1 3 1 4 1 5 6 13Q / GDW II 6 16 Q / GDW 1 GB/T19000 2000 idt ISO9000 2000 GB/T19001 2000 idtISO9001 2000 GB/T15624 2003 SBT10382 2004 27 8 Customer Powersupply Powerre
2、tail Customerservice Powerretail Customerservicechannel Powerretail Customerserviceitem SC01/ Q / GDW 2 a b A B C D 1 A 1 2 B 1 3 C 4 D c a b c 95598 d e a A B b 1 A B C 2 D a b 1 A B C 2 D c D 24 a A b 1 A Q / GDW 3 2 B 3 C 4 D a VI b 1 A B 2 C 3 D c 1 2 3 4 5 6 7 d 95598 a Q / GDW 4 1 A 2 B 3 C 4 D b c d 95598 e f g SC02/95598 95598 7 24 95598 95598 95598 a 95598 7 24 b 95598 7 24 a 95598 b 95598 a b c 5 0 * d e f Q / GDW 5 SC03/ a b 7 24 a b c a b 6 c a 95598 b a b SC04/ 7 24