ARP 067-2-2008 Road transport management systems Part 2 Consignor requirements - Goods《公路运输管理系统；第2部分 发货人规定 商品》.pdf

1、 Collection of SANS standards in electronic format (PDF) 1. Copyright This standard is available to staff members of companies that have subscribed to the complete collection of SANS standards in accordance with a formal copyright agreement. This document may reside on a CENTRAL FILE SERVER or INTRA

2、NET SYSTEM only. Unless specific permission has been granted, this document MAY NOT be sent or given to staff members from other companies or organizations. Doing so would constitute a VIOLATION of SABS copyright rules. 2. Indemnity The South African Bureau of Standards accepts no liability for any

3、damage whatsoever than may result from the use of this material or the information contain therein, irrespective of the cause and quantum thereof. ISBN 978-0-626-21004-5 ARP 067-2:2008Edition 1STANDARDS SOUTH AFRICA Recommended practice Road transport management systems Part 2: Consignor requirement

4、s Goods This document does not have the status of a South African National Standard. Published by Standards South Africa 1 dr lategan road groenkloof private bag x191 pretoria 0001 tel: 012 428 7911 fax: 012 344 1568 international code + 27 12 www.stansa.co.za Standards South Africa ARP 067-2:2008 E

5、dition 1 Table of changes Change No. Date Scope Acknowledgement Standards South Africa wishes to acknowledge the valuable contributions derived from documents provided by the CSIR, NPI, Forestry SA and Crickmay b) records of all services and repairs; and c) statutory vehicle inspections where applic

6、able. 4.2.4.3 Procedures The consignor shall establish, document and maintain procedures to prioritize and act on all faults reported. 4.2.4.4 Checklist The consignor shall ensure the following (see A.3): a) that evidence (less than six months old) exists that a qualified person has certified each v

7、ehicle as roadworthy in the nominated fleet; b) that there are RTMS procedures that detail the frequency at which periodic maintenance is to take place; c) that there is a maintenance management schedule that details the tasks that need to be completed during the service; d) a table of tolerances an

8、d wear limits for major components; e) that there are personnel involved with the maintenance of vehicles that are aware of the contents of the table in 4.2.4.3(d) and how to access it; f) that loading staff are trained to load to within permissible max limits (axle and g) that loads are secured in

9、accordance with the relevant part of SANS 10187. 4.3 Dispatch or release of goods vehicles The consignor shall have a system to verify that the load is within permissible maximum limits and shall supply documentation to prove compliance thereof. 4.4 Compliance requirements 4.4.1 Mass measurement ver

10、ification Accuracy of the method(s) used to determine the mass of the laden vehicle shall be adequate. The consignor shall verify the mass determination method where applicable (e.g. where the consignor operates his own weighbridge). ARP 067-2:2008 Edition 1 7 4.4.2 Documentation Depending on the me

11、thod used to assess the mass, documentation shall include but not be limited to: a) the verification or calibration certificate of scales; and b) graphs showing assessed mass vs. measured mass over a certain period. 4.4.3 Procedures The consignor shall establish, document and maintain the following

12、procedures: a) the frequency of verification or calibration and the steps to perform for each method; and b) correcting measurement methods found to be inaccurate by the verification process. 4.4.4 Checklist The consignor shall ensure that the RTMS implementation manual has procedures for: a) verify

13、ing all the different measurement methods that are used; b) explaining the kind of documentary evidence of the verification that is required; c) explaining how often each method is to be verified; d) explaining where the evidence of verification is stored; e) correcting measurement methods found to

14、be inaccurate by the verification process; and f) calibrating and for proving calibration of equipment. 4.5 Cycle times The consignor shall have a system to keep record of and to manage an agreed upon schedule system to avoid negative impact on the value chain. 4.6 Management of equipment operator a

15、nd wellness of driver 4.6.1 General The consignor shall ensure that the loading timetable is reasonable, including loading and queuing times and practises, so that driver fatigue is minimized, and shall also manage the wellness of his loading staff. 4.6.2 Documentation The consignor shall maintain t

16、he following documentation with regard to his equipment operators: a) medical certificates or reports; b) duty schedules and rosters; ARP 067-2:2008 Edition 1 8 c) records of actual operating hours; and d) any needed or necessary documents. 4.6.3 Procedures The consignor shall establish, document an

17、d maintain procedures for: a) describing when equipment operators should undergo medical check-ups; b) describing the scheduling and rostering of operating duties; c) ensuring effective communication between management and equipment operators (e.g. schedule of meetings); d) advising any expected del

18、ays or disruptions at the loading points; and e) any needed or necessary documents. 4.6.4 Transport personnel The consignor shall provide amenities for transport personnel. 4.6.5 Checklist The consignor shall ensure that the following is verified: a) a documented instruction detailing when equipment

19、 operators and loading staff should go for medical check-ups; b) that the medical check-up covers all the minimum requirements such as eye tests, blood sugar levels, and substance abuse; and c) the implementation of effective communication channels between management, equipment operators and loading

20、 staff to promote discussion on matters that affect the safe operation of the business. 4.7 Training and education 4.7.1 General All persons to whom responsibility was assigned in the RTMS shall receive the necessary training to execute their tasks. Training of equipment operators and loading staff

21、is especially important since they are both responsible for the correct loading and reporting of faults on their equipment. 4.7.2 Documentation Documents relating to equipment operator and loading staff training and education shall be kept and maintained. These shall include: a) a schedule of traini

22、ng needs; b) a training plan; c) a register of training completed; ARP 067-2:2008 Edition 1 9 d) equipment operator and loading staff competency assessment; and e) specific industry requirements as applicable, e.g. training on the handling and transportation of hazardous goods. 4.7.3 Procedures The

23、consignor shall establish, document and maintain procedures to schedule basic training and refresher training when the need arises. 4.7.4 Checklist The consignor shall ensure the availability of the following (see A.5 and A.6): a) that training for all relevant RTMS staff members is provided; b) tha

24、t documented evidence of training provided to RTMS staff members is kept; and c) that training modules are adopted to suit type of consignment. When the need is identified, e.g. through non-conformances, refresher courses shall be provided. 4.8 Tasks and responsibilities 4.8.1 General The consignor

25、shall ensure the competence of everyone who has tasks and responsibilities assigned to them in the RTMS. 4.8.2 Documentation A list of well-defined tasks shall be compiled. This shall include columns for the name or position (or both) of the person responsible for the task, and who shall then accept

26、 responsibility by way of a signature. 4.8.3 Procedures The consignor shall establish and maintain documented procedures to ensure that all employees know what their responsibilities are in the RTMS, and to ensure that the tasks of employees who leave the company are assigned to another person(s). 4

27、.8.4 Checklist The consignor shall timeously check that (see A.7): a) tasks of personnel involved in the system are fully documented and clearly described in the RTMS manual; b) responsibilities for the tasks are documented and allocated; c) relevant RTMS staff members are informed about their respo

28、nsibilities; d) all the relevant RTMS staff members know how to access written records of their responsibilities; and ARP 067-2:2008 Edition 1 10 e) a specific person is assigned the responsibility to act as “RTMS manager“ to ensure that the procedures in the RTMS are being adhered to. 4.9 Records a

29、nd documentation 4.9.1 General A manual which contains the necessary documentation to demonstrate compliance with the requirements of this recommended practice shall be developed. All persons with a responsibility in the system shall be provided with the latest available documentation. 4.9.2 Documen

30、tation The following documents shall be kept and maintained: a) trip-mass records; b) incident or accident report or register; c) Corrective Action Report (CAR); d) distribution list of documents; and e) customer complaints register. 4.9.3 Procedures The consignor shall establish procedures to ensur

31、e that: a) records of masses are produced for each vehicle loaded; b) incident or accident reports are produced when required; c) non-conformances are followed up by a Corrective Action Report (CAR); d) records and documentation are backed up; and e) customer complaints are handled. 4.9.4 Checklist

32、The consignor shall check that (see A.8, A.9, A.10 and A.11): a) for each vehicle loaded, documentary evidence of the following is kept: 1) the vehicles registration number or fleet number; 2) the assessed mass of the vehicle; 3) the measured mass of the vehicle (if weighed at the end of the loading

33、); and 4) the date and time of loading; b) there is a record of all incidents and accidents; c) a document distribution list is maintained, ARP 067-2:2008 Edition 1 11 d) a record of customer complaints is kept; e) non-conformances are followed up by a Corrective Action Report (CAR); and f) the manu

34、al on the management of the road transport load management system shall have procedures for ensuring that all relevant RTMS staff members have access and know how to access these documents. 4.10 Performance assessment 4.10.1 Audit The consignor shall plan and conduct audits of its own RTMS in order

35、to determine its effectiveness. The audits shall be conducted by people who are not directly dependant on those who are responsible for the audited activity. The consignor shall continuously comply with the requirements of the RTMS and all non-conformances that are identified shall be corrected. The

36、 consignor shall ensure that effective and efficient methods are used to identify areas of improvement of the RTMS. These shall include but not be limited to stakeholder surveys, internal audits, and monitoring and measurement of the processes and product. The consignor shall continually improve the

37、 effectiveness of its RTMS through the application of its quality policy, quality objectives, audit results, analysis of data, corrective and preventative actions and reviews. During the pre-verification phase, an internal audit shall be conducted to determine whether the applicant is ready for an e

38、xternal audit in order to gain full certification. 4.10.2 Documentation The following documents shall be kept and maintained (see A.13): a) an audit matrix to ensure that auditing is done in a systematic and consistent manner; b) a list of independent persons responsible to do internal audits; and c

39、) a compliance report or statement at regular intervals, e.g. quarterly. 4.10.3 Procedures Procedures for carrying out an internal audit and for correcting all non-conformances shall be established, documented and maintained. 4.10.4 Checklist The RTMS shall include procedures for carrying out intern

40、al audits that cover the following (see A.12, A.13 and A.14): a) when the audits are to take place; b) who is to conduct them (independent or internal auditors); ARP 067-2:2008 Edition 1 12 c) how the audits are to be conducted; d) written procedures for ensuring that all non-conformances are identi

41、fied and corrected within two weeks or as specified by the internal auditor with a maximum period of three months; e) identification of staff members responsible for taking action on instances of non-compliance and ensuring that non-compliances are not repeated; f) a quarterly compliance report; and

42、 g) identification of person(s) responsible for updating the RTMS procedures when necessary. ARP 067-2:2008 Edition 1 13 Annex A (informative) Examples of forms to be used in the RTMS implementation manual This annex consists of 14 forms that are recommended for use in the RTMS implementation manual

43、. The forms are numbered A.1 to A.14. A.1 Inventory of nominated equipment Registered owner: RTMS Inventory of nominated equipment Registration number or Serial number Make VIN or Chassis number Equipment type (front-end loader, etc.) Loading capacity kga Label ID (Official use) 1 2 3 4 5 6 7 8 9 10

44、 11 12 13 14 15 16 17 aGross combination mass (GCM) for truck tractors. 14 ARP 067-2:2008 Edition 1 ARP 067-2:2008 Edition 1 15 A.2 Record of masses for each trip RTMS Record of masses for each trip (Complete for each trip: Where individual axle or units are assessed, use one line per axle or axle u

45、nit.) Vehicle identification: Date Origin Destination Axle unit Assessed mass Weighbridge mass 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 ARP 067-2:2008 Edition 1 16 A.3 Notification of equipment defects RTMS Notification of equipment defects Fleet No.: Equipmen

46、t operator Date Time in Time out (Gate) Time start Time finished (Workshop) Repaired Defects Name Signed (Workshop) ARP 067-2:2008 Edition 1 17 A.4 Incident or accident report RTMS Incident or accident report STAY CALM DO NOT ADMIT GUILT Incident or accident details Date: _ Time_ Place: _ Witnesses

47、(Not in either vehicle) Name Telephone number 1: _ _ 2: _ _ Your details Name: _ ID number: _ Make of vehicle: _ Registration number: _ Fleet number: _ Names of injured persons 1: _ 2: _ 3: _ Other party details Name: _ Address:_ Telephone number: _ Make of vehicle: _ Registration number: _ Police details Person reported to: _ Telephone number: _ Police station: _ Police case number: _ NB Report this incident or accident to the police within 24 hours Statement _ _ _ _