BS EN 50600-3-1-2016 Information technology Data centre facilities and infrastructures Management and operational information《信息技术 数据中心设施和基础设施 管理和运行信息》.pdf

1、BSI Standards PublicationInformation technology Data centre facilities and infrastructuresPart 3-1: Management and operational informationBS EN 50600-3-1:2016National forewordThis British Standard is the UK implementation of EN 50600-3-1:2016.The UK participation in its preparation was entrusted by

2、TechnicalCommittee TCT/7, Telecommunications - Installation requirements, toSubcommittee TCT/7/3, Telecommunications; Installation requirements:Facilities and infrastructures.A list of organizations represented on this committee can be obtained onrequest to its secretary.This publication does not pu

3、rport to include all the necessary provisions ofa contract. Users are responsible for its correct application. The British Standards Institution 2016.Published by BSI Standards Limited 2016ISBN 978 0 580 86396 7ICS 35.020; 35.110; 35.160Compliance with a British Standard cannot confer immunity froml

4、egal obligations.This British Standard was published under the authority of theStandards Policy and Strategy Committee on 31 May 2016. Amendments/corrigenda issued since publicationDate Text affectedBRITISH STANDARDBS EN 50600-3-1:2016EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 50600-3-1 Ma

5、rch 2016 ICS 35.020; 35.110; 35.160 English Version Information technology - Data centre facilities and infrastructures - Part 3-1: Management and operational information Technologie de linformation - Installation et infrastructures de centres de traitement de donnes - Partie 3-1: Informations de ge

6、stion et de fonctionnement Informationstechnik - Einrichtungen und Infrastrukturen von Rechenzentren - Teil 3-1: Informationen fr das Management und den Betrieb This European Standard was approved by CENELEC on 2016-01-26. CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations

7、 which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CENELEC member.

8、 This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CENELEC member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.

9、CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Neth

10、erlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. European Committee for Electrotechnical Standardization Comit Europen de Normalisation Electrotechnique Europisches Komitee fr Elektrotechnische Normung CEN-CENELEC Management C

11、entre: Avenue Marnix 17, B-1000 Brussels 2016 CENELEC All rights of exploitation in any form and by any means reserved worldwide for CENELEC Members. Ref. No. EN 50600-3-1:2016 E BS EN 50600-3-1:2016EN 50600-3-1:2016 2 Contents Page European foreword . 4 Introduction . 5 1 Scope . 8 2 Normative refe

12、rences. 8 3 Terms, definitions and abbreviations 9 3.1 Terms and definitions 9 3.2 Abbreviations 10 4 Conformance 11 5 Operational information and parameters. 11 5.1 General . 11 5.2 Building construction as per EN 50600-2-1 . 12 5.3 Power distribution as per EN 50600-2-2 . 12 5.4 Environmental cont

13、rol as per EN 50600-2-3 13 5.5 Telecommunications cabling infrastructure as per EN 50600-2-4 15 5.6 Security systems as per EN 50600-2-5 . 15 6 Acceptance test 15 6.1 General . 15 6.2 Building construction (EN 50600-2-1) tests . 16 6.3 Power distribution (EN 50600-2-2) tests . 16 6.4 Environmental c

14、ontrol (EN 50600-2-3) tests 16 6.5 Telecommunications cabling infrastructure (EN 50600-2-4) tests 17 6.6 Security systems (EN 50600-2-5) tests . 17 6.7 Energy efficiency enablement tests . 17 6.8 Energy efficiency strategy tests . 17 6.9 Monitoring tests 17 7 Operational processes 17 7.1 General . 1

15、7 7.2 Operations management 18 7.3 Incident management . 19 7.4 Change management . 20 7.5 Asset and configuration management . 21 7.6 Capacity management 22 8 Management processes 24 8.1 General . 24 BS EN 50600-3-1:2016EN 50600-3-1:2016 3 8.2 Availability management 25 8.3 Security management 26 8

16、.4 Resource management 27 8.5 Energy management 30 8.6 Product lifecycle management 33 8.7 Cost management . 34 8.8 Data centre strategy . 35 8.9 Service level management . 37 8.10 Customer management 38 Annex A (informative) Example for process implementation . 40 A.1 Prioritization of processes .

17、40 A.2 Maturity 40 Annex B (normative) Security systems . 42 B.1 Access to the data centre premises . 42 B.2 Fire suppression systems . 45 B.3 Management of electrical interference . 46 Bibliography 47 Figures Figure 1 Schematic relationship between the EN 50600 standards . 6 Figure 2 Data centre ma

18、nagement processes overview 8 Tables Table A.1 Prioritization of processes . 40 Table A.2 Operational levels . 41 BS EN 50600-3-1:2016EN 50600-3-1:2016 4 European foreword This document (EN 50600-3-1:2016) has been prepared by CLC/TC 215 “Electrotechnical aspects of telecommunication equipment”. The

19、 following dates are fixed: latest date by which this document has to be implemented at national level by publication of an identical national standard or by endorsement (dop) 20170126 latest date by which the national standards conflicting with this document have to be withdrawn (dow) 20190126 Atte

20、ntion is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CENELEC and/or CEN shall not be held responsible for identifying any or all such patent rights. This document has been prepared under a mandate given to CENELEC by the European Commissio

21、n and the European Free Trade Association. BS EN 50600-3-1:2016EN 50600-3-1:2016 5 Introduction The unrestricted access to internet-based information demanded by the information society has led to an exponential growth of both internet traffic and the volume of stored/retrieved data. Data centres ar

22、e housing and supporting the information technology and network telecommunications equipment for data processing, data storage and data transport. They are required both by network operators (delivering those services to customer premises) and by enterprises within those customer premises. Data cent

23、res need to provide modular, scalable and flexible facilities and infrastructures to easily accommodate the rapidly changing requirements of the market. In addition, energy consumption of data centres has become critical both from an environmental point of view (reduction of carbon footprint) and wi

24、th respect to economic considerations (cost of energy) for the data centre operator. The implementation of data centres varies in terms of: a) purpose (enterprise, co-location, co-hosting, or network operator facilities); b) security level; c) physical size; d) accommodation (mobile, temporary and p

25、ermanent constructions). The needs of data centres also vary in terms of availability of service, the provision of security and the objectives for energy efficiency. These needs and objectives influence the design of data centres in terms of building construction, power distribution, environmental c

26、ontrol and physical security. Effective management and operational information is required to monitor achievement of the defined needs and objectives. This series of European Standards specifies requirements and recommendations to support the various parties involved in the design, planning, procure

27、ment, integration, installation, operation and maintenance of facilities and infrastructures within data centres. These parties include: 1) owners, facility managers, ICT managers, project managers, main contractors; 2) architects, consultants, building designers and builders, system and installatio

28、n designers; 3) facility and infrastructure integrators, suppliers of equipment; 4) installers, maintainers. At the time of publication of this European Standard, the EN 50600 series currently comprises the following standards: EN 50600-1, Information technology Data centre facilities and infrastruc

29、tures Part 1: General concepts; EN 50600-2-1, Information technology Data centre facilities and infrastructures Part 2-1: Building construction; EN 50600-2-2, Information technology Data centre facilities and infrastructures Part 2-2: Power distribution; EN 50600-2-3, Information technology Data cen

30、tre facilities and infrastructures Part 2-3: Environmental control; BS EN 50600-3-1:2016EN 50600-3-1:2016 6 EN 50600-2-4, Information technology Data centre facilities and infrastructures Part 2-4: Telecommunications cabling infrastructure; EN 50600-2-5, Information technology Data centre facilities

31、 and infrastructures Part 2-5: Security systems; EN 50600-3-1, Information technology Data centre facilities and infrastructures Part 3-1: Management and operational information; FprEN 50600-4-1, Information technology Data centre facilities and infrastructures Part 4-1: Overview of and general requ

32、irements for key performance indicators; FprEN 50600-4-2, Information technology Data centre facilities and infrastructures Part 4-2: Power Usage Effectiveness; FprEN 50600-4-3, Information technology Data centre facilities and infrastructures Part 4-3: Renewable Energy Factor; CLC/TR 50600-99-1, In

33、formation technology Data centre facilities and infrastructures Part 99-1: Recommended practices for energy management. The inter-relationship of the standards within the EN 50600 series is shown in Figure 1. Figure 1 Schematic relationship between the EN 50600 standards EN 50600-2-X standards speci

34、fy requirements and recommendations for particular facilities and infrastructures to support the relevant classification for “availability”, “physical security” and “energy efficiency enablement” selected from EN 50600-1. EN 50600-3-X documents specify requirements and recommendations for data centr

35、e operations, processes and management. This European Standard addresses the operational and management information (in accordance with the requirements of EN 50600-1). A data centres primary function typically is to house large quantities of computer and telecommunications hardware which affects th

36、e construction, operation, and physical security. Most of the data centres may impose special security requirements. Therefore, the planning of a data centre by the designer and the various engineering disciplines that will assist in the planning and implementation of the design of the data centre i

37、.e. electrical, mechanical, security, etc. shall be carried out in cooperation with BS EN 50600-3-1:2016EN 50600-3-1:2016 7 the IT and telecommunications personnel, network professionals, the facilities manager, the IT end users, and any other personnel involved. This European Standard is intended f

38、or use by and collaboration between facility managers, ICT managers, and main contractors. This series of European Standards does not address the selection of information technology and network telecommunications equipment, software and associated configuration issues. BS EN 50600-3-1:2016EN 50600-3

39、-1:2016 8 1 Scope This European Standard specifies processes for the management and operation of data centres. The primary focus of this standard is the operational processes necessary to deliver the expected level of resilience, availability, risk management, risk mitigation, capacity planning, sec

40、urity and energy efficiency. The secondary focus is on management processes to align the actual and future demands of users. Figure 2 shows an overview of related processes. The transition from planning and building to operation of a data centre is considered as part of the acceptance test process i

41、n Clause 6. Figure 2 Data centre management processes overview NOTE 1 Only processes specific for data centres are in the scope of this document. Business processes like people management, financial management, etc. are out of scope. NOTE 2 Specific skill sets are required of those working in and op

42、erating a data centre. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced docume

43、nt (including any amendments) applies. EN 50600-1:2012, Information technology Data centre facilities and infrastructures Part 1: General concepts EN 50600-2 (all parts), Information technology Data centre facilities and infrastructures BS EN 50600-3-1:2016EN 50600-3-1:2016 9 3 Terms, definitions an

44、d abbreviations 3.1 Terms and definitions For the purposes of this document, the terms and definitions given in EN 50600-1, EN 50600-2-X and the following apply. 3.1.1 availability management process for monitoring, analysis, reporting and improvement of availability 3.1.2 capacity Management proces

45、s for monitoring, analysis, reporting and improvement of capacity 3.1.3 change management process for recording, coordination, approval and monitoring of all changes 3.1.4 configuration item entity managed by configuration management 3.1.5 configuration management process for logging and monitoring

46、of configuration items 3.1.6 cost distribution model model to distribute costs that cannot be directly related to an infrastructure item 3.1.7 cost management process for monitoring, analysis and reporting of all infrastructure related costs 3.1.8 customer management process for management of custom

47、ers responsibilities 3.1.9 data centre strategy process for alignment of actual data centres capabilities and future demands of data centres users and owners 3.1.10 energy management process for monitoring, analysis, reporting and improvement of energy efficiency 3.1.11 incident management process f

48、or responding to unplanned events and recovery of normal operation state 3.1.12 incident severity incident category according to the four impact categories described EN 50600-1:2012, 4.3 BS EN 50600-3-1:2016EN 50600-3-1:2016 10 3.1.13 key performance indicator parameter used to evaluate performance

49、3.1.14 operations management process for infrastructure maintenance, monitoring and event management 3.1.15 product lifecycle management process for managing the timely renewal of infrastructure components and review of product lifecycle costs 3.1.16 provisioned capacity capacity of the data centres actual installed infrastructure 3.1.17 security incident unplanned event resulting in an actual or potential breach of security 3.1.18 security management process for design