BS ISO 21500-2012 Guidance on project management《项目管理指南》.pdf

1、raising standards worldwideNO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBSI Standards PublicationBS ISO 21500:2012Guidance on projectmanagementBS ISO 21500:2012 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of ISO 21500:2012. The UK particip

2、ation in its preparation was entrusted to Technical Committee MS/2, Project management.A list of organizations represented on this committee can be obtained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for

3、its correct application. The British Standards Institution 2012. Published by BSI Standards Limited 2012.ISBN 978 0 580 66879 1 ICS 03.100.40 Compliance with a British Standard cannot confer immunity from legal obligations.This British Standard was published under the authority of the Standards Poli

4、cy and Strategy Committee on 30 November 2012.Amendments issued since publicationDate Text affectedBS ISO 21500:2012 ISO 2012Guidance on project managementLignes directrices sur le management de projetINTERNATIONAL STANDARDISO21500First edition2012-09-01Reference numberISO 21500:2012(E)BS ISO 21500:

5、2012ISO 21500:2012(E)ii ISO 2012 All rights reservedCOPYRIGHT PROTECTED DOCUMENT ISO 2012g36g79g79g3g85g76g74g75g87g86g3g85g72g86g72g85g89g72g71g17g3g56g81g79g72g86g86g3g82g87g75g72g85g90g76g86g72g3g86g83g72g70g76g191g72g71g15g3g81g82g3g83g68g85g87g3g82g73g3g87g75g76g86g3g83g88g69g79g76g70g68g87g76g

6、82g81g3g80g68g92g3g69g72g3g85g72g83g85g82g71g88g70g72g71g3g82g85g3g88g87g76g79g76g93g72g71g3g76g81g3g68g81g92g3g73g82g85g80g3g82g85g3g69g92g3g68g81g92g3g80g72g68g81g86g15g3g72g79g72g70g87g85g82g81g76g70g3g82g85g3g80g72g70g75g68g81g76g70g68g79g15g3g76g81g70g79g88g71g76g81g74g3g83g75g82g87g82g70g82g83

7、g92g76g81g74g3g68g81g71g3g80g76g70g85g82g191g79g80g15g3g90g76g87g75g82g88g87g3g83g72g85g80g76g86g86g76g82g81g3g76g81g3g90g85g76g87g76g81g74g3g73g85g82g80g3g72g76g87g75g72g85g3g44g54g50g3g68g87g3g87g75g72g3g68g71g71g85g72g86g86g3g69g72g79g82g90g3g82g85g3g44g54g50g182g86g3g80g72g80g69g72g85g3g69g82g71

8、g92g3g76g81g3g87g75g72g3g70g82g88g81g87g85g92g3g82g73g3g87g75g72g3g85g72g84g88g72g86g87g72g85g17g44g54g50g3g70g82g83g92g85g76g74g75g87g3g82g73g191g70g72g38g68g86g72g3g83g82g86g87g68g79g72g3g24g25g3g135g3g38g43g16g20g21g20g20g3g42g72g81g72g89g68g3g21g19Tel. + 41 22 749 01 11g41g68g91g3g14g3g23g20g3g2

9、1g21g3g26g23g28g3g19g28g3g23g26g40g16g80g68g76g79g3g70g82g83g92g85g76g74g75g87g35g76g86g82g17g82g85g74Web www.iso.orgg51g88g69g79g76g86g75g72g71g3g76g81g3g54g90g76g87g93g72g85g79g68g81g71BS ISO 21500:2012ISO 21500:2012(E) ISO 2012 All rights reserved iiiContents g51g68g74g72Foreword ivIntroduction v

10、1 Scope 1g21g3 g55g72g85g80g86g3g68g81g71g3g71g72g191g81g76g87g76g82g81g86 . 13 Project management concepts 23.1 General . 23.2 Project 33.3 Project management . 43.4 Organizational strategy and projects . 43.5 Project environment . 53.6 Project governance . 63.7 Projects and operations 63.8 Stakeho

11、lders and project organization . 63.9 Competencies of project personnel . 73.10 Project life cycle 83.11 Project constraints 83.12 Relationship between project management concepts and processes . 84 Project management processes 94.1 Project management process application 94.2 Process groups and subj

12、ect groups 94.3 Processes 13Annex A g11g76g81g73g82g85g80g68g87g76g89g72g12 Process group processes mapped to subject groups .31BS ISO 21500:2012ISO 21500:2012(E)Forewordg44g54g50g3g11g87g75g72g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g50g85g74g68g81g76g93g68g87g76g82g81g3g73g82g85g3g54g87g68g81g71

13、g68g85g71g76g93g68g87g76g82g81g12g3g76g86g3g68g3g90g82g85g79g71g90g76g71g72g3g73g72g71g72g85g68g87g76g82g81g3g82g73g3g81g68g87g76g82g81g68g79g3g86g87g68g81g71g68g85g71g86g3g69g82g71g76g72g86g3g11g44g54g50g3 g80g72g80g69g72g85g3 g69g82g71g76g72g86g12g17g3 g55g75g72g3 g90g82g85g78g3 g82g73g3 g83g85g72

14、g83g68g85g76g81g74g3 g44g81g87g72g85g81g68g87g76g82g81g68g79g3 g54g87g68g81g71g68g85g71g86g3 g76g86g3 g81g82g85g80g68g79g79g92g3 g70g68g85g85g76g72g71g3 g82g88g87g3 g87g75g85g82g88g74g75g3 g44g54g50g3g87g72g70g75g81g76g70g68g79g3g70g82g80g80g76g87g87g72g72g86g17g3g40g68g70g75g3g80g72g80g69g72g85g3g6

15、9g82g71g92g3g76g81g87g72g85g72g86g87g72g71g3g76g81g3g68g3g86g88g69g77g72g70g87g3g73g82g85g3g90g75g76g70g75g3g68g3g87g72g70g75g81g76g70g68g79g3g70g82g80g80g76g87g87g72g72g3g75g68g86g3g69g72g72g81g3g72g86g87g68g69g79g76g86g75g72g71g3g75g68g86g3g87g75g72g3g85g76g74g75g87g3g87g82g3g69g72g3g85g72g83g85g7

16、2g86g72g81g87g72g71g3g82g81g3g87g75g68g87g3g70g82g80g80g76g87g87g72g72g17g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g82g85g74g68g81g76g93g68g87g76g82g81g86g15g3g74g82g89g72g85g81g80g72g81g87g68g79g3g68g81g71g3g81g82g81g16g74g82g89g72g85g81g80g72g81g87g68g79g15g3g76g81g3g79g76g68g76g86g82g81g3g90g76g

17、87g75g3g44g54g50g15g3g68g79g86g82g3g87g68g78g72g3g83g68g85g87g3g76g81g3g87g75g72g3g90g82g85g78g17g3g44g54g50g3g70g82g79g79g68g69g82g85g68g87g72g86g3g70g79g82g86g72g79g92g3g90g76g87g75g3g87g75g72g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g40g79g72g70g87g85g82g87g72g70g75g81g76g70g68g79g3g38g82g80g80g

18、76g86g86g76g82g81g3g11g44g40g38g12g3g82g81g3g68g79g79g3g80g68g87g87g72g85g86g3g82g73g3g72g79g72g70g87g85g82g87g72g70g75g81g76g70g68g79g3g86g87g68g81g71g68g85g71g76g93g68g87g76g82g81g17g44g81g87g72g85g81g68g87g76g82g81g68g79g3g54g87g68g81g71g68g85g71g86g3g68g85g72g3g71g85g68g73g87g72g71g3g76g81g3g68g

19、70g70g82g85g71g68g81g70g72g3g90g76g87g75g3g87g75g72g3g85g88g79g72g86g3g74g76g89g72g81g3g76g81g3g87g75g72g3g44g54g50g18g44g40g38g3g39g76g85g72g70g87g76g89g72g86g15g3g51g68g85g87g3g21g17g55g75g72g3g80g68g76g81g3g87g68g86g78g3g82g73g3g87g72g70g75g81g76g70g68g79g3g70g82g80g80g76g87g87g72g72g86g3g76g86g3

20、g87g82g3g83g85g72g83g68g85g72g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g54g87g68g81g71g68g85g71g86g17g3g39g85g68g73g87g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g54g87g68g81g71g68g85g71g86g3g68g71g82g83g87g72g71g3g69g92g3g87g75g72g3g87g72g70g75g81g76g70g68g79g3g70g82g80g80g76g87g87g72g72g86g3g68g85

21、g72g3g70g76g85g70g88g79g68g87g72g71g3g87g82g3g87g75g72g3g80g72g80g69g72g85g3g69g82g71g76g72g86g3g73g82g85g3g89g82g87g76g81g74g17g3g51g88g69g79g76g70g68g87g76g82g81g3g68g86g3g68g81g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g54g87g68g81g71g68g85g71g3g85g72g84g88g76g85g72g86g3g68g83g83g85g82g89g68g79g3

22、g69g92g3g68g87g3g79g72g68g86g87g3g26g24g3g8g3g82g73g3g87g75g72g3g80g72g80g69g72g85g3g69g82g71g76g72g86g3g70g68g86g87g76g81g74g3g68g3g89g82g87g72g17g36g87g87g72g81g87g76g82g81g3g76g86g3g71g85g68g90g81g3g87g82g3g87g75g72g3g83g82g86g86g76g69g76g79g76g87g92g3g87g75g68g87g3g86g82g80g72g3g82g73g3g87g75g72

23、g3g72g79g72g80g72g81g87g86g3g82g73g3g87g75g76g86g3g71g82g70g88g80g72g81g87g3g80g68g92g3g69g72g3g87g75g72g3g86g88g69g77g72g70g87g3g82g73g3g83g68g87g72g81g87g3g85g76g74g75g87g86g17g3g44g54g50g3g86g75g68g79g79g3g81g82g87g3g69g72g3g75g72g79g71g3g85g72g86g83g82g81g86g76g69g79g72g3g73g82g85g3g76g71g72g81g

24、87g76g73g92g76g81g74g3g68g81g92g3g82g85g3g68g79g79g3g86g88g70g75g3g83g68g87g72g81g87g3g85g76g74g75g87g86g17g44g54g50g3g21g20g24g19g19g3g90g68g86g3g83g85g72g83g68g85g72g71g3g69g92g3g51g85g82g77g72g70g87g3g38g82g80g80g76g87g87g72g72g3g44g54g50g18g51g38g3g21g22g25g15g3Project management.http:/ For the

25、purposes of research on project management standards, users are encouraged to sharetheir views on ISO 21500:2012 and their priorities for changes to future editions of the document.Click on the link below to take part in the online survey:iv ISO 2012 All rights reserved BS ISO 21500:2012ISO 21500:20

26、12(E)Introductiong55g75g76g86g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g54g87g68g81g71g68g85g71g3g83g85g82g89g76g71g72g86g3g74g88g76g71g68g81g70g72g3g82g81g3g70g82g81g70g72g83g87g86g3g68g81g71g3g83g85g82g70g72g86g86g72g86g3g82g73g3g83g85g82g77g72g70g87g3g80g68g81g68g74g72g80g72g81g87g3g87g75g68g87g

27、3g68g85g72g3g76g80g83g82g85g87g68g81g87g3g73g82g85g15g3g68g81g71g3g75g68g89g72g3g76g80g83g68g70g87g3g82g81g15g3g87g75g72g3g83g72g85g73g82g85g80g68g81g70g72g3g82g73g3g83g85g82g77g72g70g87g86g17g55g75g72g3g87g68g85g74g72g87g3g85g72g68g71g72g85g86g75g76g83g3g73g82g85g3g87g75g76g86g3g44g81g87g72g85g81g6

28、8g87g76g82g81g68g79g3g54g87g68g81g71g68g85g71g3g76g86g3g87g75g72g3g73g82g79g79g82g90g76g81g74g29g178g3 g86g72g81g76g82g85g3 g80g68g81g68g74g72g85g86g3 g68g81g71g3 g83g85g82g77g72g70g87g3 g86g83g82g81g86g82g85g86g15g3 g76g81g3 g82g85g71g72g85g3 g87g82g3 g83g85g82g89g76g71g72g3 g87g75g72g80g3 g90g76g8

29、7g75g3 g68g3 g69g72g87g87g72g85g3 g88g81g71g72g85g86g87g68g81g71g76g81g74g3 g82g73g3 g87g75g72g3g83g85g76g81g70g76g83g79g72g86g3g68g81g71g3g83g85g68g70g87g76g70g72g3g82g73g3g83g85g82g77g72g70g87g3g80g68g81g68g74g72g80g72g81g87g3g68g81g71g3g87g82g3g75g72g79g83g3g87g75g72g80g3g74g76g89g72g3g68g83g83g8

30、5g82g83g85g76g68g87g72g3g86g88g83g83g82g85g87g3g68g81g71g3g74g88g76g71g68g81g70g72g3g87g82g3g87g75g72g76g85g3g83g85g82g77g72g70g87g3g80g68g81g68g74g72g85g86g15g3g83g85g82g77g72g70g87g3g80g68g81g68g74g72g80g72g81g87g3g87g72g68g80g86g3g68g81g71g3g83g85g82g77g72g70g87g3g87g72g68g80g86g30g178g3 g83g85g8

31、2g77g72g70g87g3g80g68g81g68g74g72g85g86g15g3g83g85g82g77g72g70g87g3g80g68g81g68g74g72g80g72g81g87g3g87g72g68g80g86g3g68g81g71g3g83g85g82g77g72g70g87g3g87g72g68g80g3g80g72g80g69g72g85g86g15g3g86g82g3g87g75g68g87g3g87g75g72g92g3g75g68g89g72g3g68g3g70g82g80g80g82g81g3g69g68g86g76g86g3g88g83g82g81g3g90g

32、75g76g70g75g3g87g82g3g70g82g80g83g68g85g72g3g87g75g72g76g85g3g83g85g82g77g72g70g87g3g86g87g68g81g71g68g85g71g86g3g68g81g71g3g83g85g68g70g87g76g70g72g86g3g90g76g87g75g3g87g75g82g86g72g3g82g73g3g82g87g75g72g85g86g30g178g3 g71g72g89g72g79g82g83g72g85g86g3g82g73g3g81g68g87g76g82g81g68g79g3g82g85g3g82g85

33、g74g68g81g76g93g68g87g76g82g81g68g79g3g86g87g68g81g71g68g85g71g86g15g3g73g82g85g3g88g86g72g3g76g81g3g71g72g89g72g79g82g83g76g81g74g3g83g85g82g77g72g70g87g3g80g68g81g68g74g72g80g72g81g87g3g86g87g68g81g71g68g85g71g86g15g3g90g75g76g70g75g3g68g85g72g3g70g82g81g86g76g86g87g72g81g87g3g68g87g3g68g3g70g82g8

34、5g72g3g79g72g89g72g79g3g90g76g87g75g3g87g75g82g86g72g3g82g73g3g82g87g75g72g85g86g17 ISO 2012 All rights reserved v BS ISO 21500:2012BS ISO 21500:2012Guidance on project management1 Scopeg55g75g76g86g3 g44g81g87g72g85g81g68g87g76g82g81g68g79g3 g54g87g68g81g71g68g85g71g3 g83g85g82g89g76g71g72g86g3 g74

35、g88g76g71g68g81g70g72g3 g73g82g85g3 g83g85g82g77g72g70g87g3 g80g68g81g68g74g72g80g72g81g87g3 g68g81g71g3 g70g68g81g3 g69g72g3 g88g86g72g71g3 g69g92g3 g68g81g92g3 g87g92g83g72g3 g82g73g3g82g85g74g68g81g76g93g68g87g76g82g81g15g3g76g81g70g79g88g71g76g81g74g3g83g88g69g79g76g70g15g3g83g85g76g89g68g87g72g

36、3g82g85g3g70g82g80g80g88g81g76g87g92g3g82g85g74g68g81g76g93g68g87g76g82g81g86g15g3g68g81g71g3g73g82g85g3g68g81g92g3g87g92g83g72g3g82g73g3g83g85g82g77g72g70g87g15g3g76g85g85g72g86g83g72g70g87g76g89g72g3g82g73g3g70g82g80g83g79g72g91g76g87g92g15g3g86g76g93g72g3g82g85g3g71g88g85g68g87g76g82g81g17g55g75g

37、76g86g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g54g87g68g81g71g68g85g71g3g83g85g82g89g76g71g72g86g3g75g76g74g75g16g79g72g89g72g79g3g71g72g86g70g85g76g83g87g76g82g81g3g82g73g3g70g82g81g70g72g83g87g86g3g68g81g71g3g83g85g82g70g72g86g86g72g86g3g87g75g68g87g3g68g85g72g3g70g82g81g86g76g71g72g85g72g71g3g8

38、7g82g3g73g82g85g80g3g74g82g82g71g3g83g85g68g70g87g76g70g72g3g76g81g3g83g85g82g77g72g70g87g3g80g68g81g68g74g72g80g72g81g87g17g3g51g85g82g77g72g70g87g86g3g68g85g72g3g83g79g68g70g72g71g3g76g81g3g87g75g72g3g70g82g81g87g72g91g87g3g82g73g3g83g85g82g74g85g68g80g80g72g86g3g68g81g71g3g83g85g82g77g72g70g87g3g

39、83g82g85g87g73g82g79g76g82g86g15g3g75g82g90g72g89g72g85g15g3g87g75g76g86g3g44g81g87g72g85g81g68g87g76g82g81g68g79g3g54g87g68g81g71g68g85g71g3g71g82g72g86g3g81g82g87g3g83g85g82g89g76g71g72g3g71g72g87g68g76g79g72g71g3g74g88g76g71g68g81g70g72g3g82g81g3g87g75g72g3g80g68g81g68g74g72g80g72g81g87g3g82g73g3

40、g83g85g82g74g85g68g80g80g72g86g3g68g81g71g3g83g85g82g77g72g70g87g3g83g82g85g87g73g82g79g76g82g86g17g3g55g82g83g76g70g86g3g83g72g85g87g68g76g81g76g81g74g3g87g82g3g74g72g81g72g85g68g79g3g80g68g81g68g74g72g80g72g81g87g3g68g85g72g3g68g71g71g85g72g86g86g72g71g3g82g81g79g92g3g90g76g87g75g76g81g3g87g75g72g

41、3g70g82g81g87g72g91g87g3g82g73g3g83g85g82g77g72g70g87g3g80g68g81g68g74g72g80g72g81g87g17g21g3 g55g72g85g80g86g3g68g81g71g3g71g72g191g81g76g87g76g82g81g86g41g82g85g3g87g75g72g3g83g88g85g83g82g86g72g86g3g82g73g3g87g75g76g86g3g71g82g70g88g80g72g81g87g15g3g87g75g72g3g73g82g79g79g82g90g76g81g74g3g87g72g8

42、5g80g86g3g68g81g71g3g71g72g191g81g76g87g76g82g81g86g3g68g83g83g79g92g172.1activityg76g71g72g81g87g76g191g72g71g3g70g82g80g83g82g81g72g81g87g3g82g73g3g90g82g85g78g3g90g76g87g75g76g81g3g68g3g86g70g75g72g71g88g79g72g3g87g75g68g87g3g76g86g3g85g72g84g88g76g85g72g71g3g87g82g3g69g72g3g88g81g71g72g85g87g68g

43、78g72g81g3g87g82g3g70g82g80g83g79g72g87g72g3g68g3g83g85g82g77g72g70g872.2application areag70g68g87g72g74g82g85g92g3g82g73g3g83g85g82g77g72g70g87g86g3g87g75g68g87g3g74g72g81g72g85g68g79g79g92g3g75g68g89g72g3g68g3g70g82g80g80g82g81g3g73g82g70g88g86g3g85g72g79g68g87g72g71g3g87g82g3g68g3g83g85g82g71g88g

44、70g87g15g3g70g88g86g87g82g80g72g85g3g82g85g3g86g72g70g87g82g852.3baselineg85g72g73g72g85g72g81g70g72g3g69g68g86g76g86g3g73g82g85g3g70g82g80g83g68g85g76g86g82g81g3g68g74g68g76g81g86g87g3g90g75g76g70g75g3g83g85g82g77g72g70g87g3g83g72g85g73g82g85g80g68g81g70g72g3g76g86g3g80g82g81g76g87g82g85g72g71g3g68

45、g81g71g3g70g82g81g87g85g82g79g79g72g712.4change requestg71g82g70g88g80g72g81g87g68g87g76g82g81g3g87g75g68g87g3g71g72g191g81g72g86g3g68g3g83g85g82g83g82g86g72g71g3g68g79g87g72g85g68g87g76g82g81g3g87g82g3g87g75g72g3g83g85g82g77g72g70g872.5g70g82g81g191g74g88g85g68g87g76g82g81g3g80g68g81g68g74g72g80g72

46、g81g87g68g83g83g79g76g70g68g87g76g82g81g3g82g73g3g83g85g82g70g72g71g88g85g72g86g3g87g82g3g70g82g81g87g85g82g79g15g3g70g82g85g85g72g79g68g87g72g3g68g81g71g3g80g68g76g81g87g68g76g81g3g71g82g70g88g80g72g81g87g68g87g76g82g81g15g3g86g83g72g70g76g191g70g68g87g76g82g81g86g3g68g81g71g3g83g75g92g86g76g70g68g

47、79g3g68g87g87g85g76g69g88g87g72g862.6controlg70g82g80g83g68g85g76g86g82g81g3 g82g73g3 g68g70g87g88g68g79g3 g83g72g85g73g82g85g80g68g81g70g72g3 g90g76g87g75g3 g83g79g68g81g81g72g71g3 g83g72g85g73g82g85g80g68g81g70g72g15g3 g68g81g68g79g92g86g76g81g74g3 g89g68g85g76g68g81g70g72g86g3 g68g81g71g3 g87g68g

48、78g76g81g74g3 g68g83g83g85g82g83g85g76g68g87g72g3g70g82g85g85g72g70g87g76g89g72g3g68g81g71g3g83g85g72g89g72g81g87g76g89g72g3g68g70g87g76g82g81g3g68g86g3g81g72g72g71g72g712.7corrective actiong71g76g85g72g70g87g76g82g81g3g68g81g71g3g68g70g87g76g89g76g87g92g3g73g82g85g3g80g82g71g76g73g92g76g81g74g3g87g

49、75g72g3g83g72g85g73g82g85g80g68g81g70g72g3g82g73g3g90g82g85g78g3g87g82g3g69g85g76g81g74g3g83g72g85g73g82g85g80g68g81g70g72g3g76g81g3g79g76g81g72g3g90g76g87g75g3g87g75g72g3g83g79g68g812.8critical pathg86g72g84g88g72g81g70g72g3g82g73g3g68g70g87g76g89g76g87g76g72g86g3g87g75g68g87g3g71g72g87g72g85g80g76g81g72g3g87g75g72g3g72g68g85g79g76g72g86g87g3g83g82g86g86g76g69g79g72g3g70g82g80g83g79g72g87g76