BS ISO 37120-2014 Sustainable development of communities Indicators for city services and quality of life《社区的可持续发展 城市服务和生活质量指标》.pdf

1、BSI Standards PublicationBS ISO 37120:2014Sustainable development ofcommunities Indicators forcity services and quality of lifeBS ISO 37120:2014 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of ISO 37120:2014. The UK participation in its preparation was entrusted to

2、 TechnicalCommittee SDS/1/4, Sustainable Communities.A list of organizations represented on this committee can be obtained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. The Briti

3、sh Standards Institution 2014.Published by BSI Standards Limited 2014ISBN 978 0 580 80716 9ICS 13.020.20Compliance with a British Standard cannot confer immunity from legal obligations.This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 May 20

4、14.Amendments/corrigenda issued since publicationDate Text affectedBS ISO 37120:2014Sustainable development of communitiesFirst edition 2014-05-15ISO 37120Indicators for city services and quality of lifeBS ISO 37120:2014Our visionTo be the worlds leading provider of high quality, globally relevant I

5、nternational Standards through its members and stakeholders.Our missionISO develops high quality voluntary International Standards that facilitate international exchange of goods and ser-vices, support sustainable and equitable economic growth, promote innovation and protect health, safety and the e

6、nvironment.Our processOur standards are developed by experts all over the world who work on a volunteer or part-time basis. We sell International Standards to recover the costs of organ-izing this process and making standards widely available.Please respect our licensing terms and copyright to ensur

7、e this system remains independent.If you would like to contribute to the devel-opment of ISO standards, please contact the ISO Member Body in your country:www.iso.org/iso/home/about/iso_mem-bers.htmThis document has been prepared by:ISO/TC 268, Sustainable development of communities.Committee member

8、s:ASI; BNSI; BSI; SCC; SAC; UNMZ; DS; EOS; AFNOR; DIN; SII; JISC; NEN; SN; GOST R; ASN; SABS; AENOR; SLSI; SIS; FIDIC; GCIF; ICLEI; UNEP.This list reflects contributing members at the time of publication.Cover photo credit: ISO/CS, 2014Copyright protected documentAll rights reserved. Unless otherwis

9、e specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopy, or posting on the internet or intranet, with-out prior permission. Permission can be requested from either ISO at the address below or ISOs mem

10、ber body in the country of the requester: ISO 2014, Published in SwitzerlandISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. +41 22 749 01 11 Fax. +41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org2 ISO 2014 All rights reservedBS ISO 37120:20143Executive summary ISO 37120 establishe

11、s definitions and methodologies for a set of city indica-tors to steer and measure delivery of city services and quality of life. As part of a new series of International Standards be-ing developed for a holistic and integrated approach to sustainable development and resilience, this set of standard

12、ized indica-tors provides a uniform approach to what is measured, and how that measurement is to be undertaken. The requirements contained in this International Standard are applicable to any city, municipality or local government that undertakes to measure its perfor-mance in a comparable and verif

13、iable man-ner, irrespective of size and location. The indicators can be used to track and monitor a citys progress on city ser-vice performance and quality of life and as-sist cities in setting targets and monitoring achievements. In order to achieve sustain-able development, the whole city system n

14、eeds to be taken into consideration. Planning for future needs must take into consideration current use and efficiency of resources in order to better plan for tomor-row. ISO 2014 All rights reservedISO 37120:2014BS ISO 37120:20144ISO 37120:2014Contents PageOur vision 2Our mission .2Our process 2Cop

15、yright protected document .2Executive summary .3Foreword 9Introduction 101 Scope 122 Normative references . 123 Terms and definitions 124 City indicators 145 Economy . 155.1 Citys unemployment rate (core indicator) 155.2 Assessed value of commercial and industrial properties as a percentage of total

16、 assessed value of all properties (core indicator) 165.3 Percentage of city population living in poverty (core indicator).165.4 Percentage of persons in full-time employment (supporting indicator) .175.5 Youth unemployment rate (supporting indicator) 185.6 Number of businesses per 100 000 population

17、 (supporting indicator) .195.7 Number of new patents per 100 000 population per year (supporting indicator) .206 Education . 206.1 Percentage of female school-aged population enrolled in schools (core indicator) .206.2 Percentage of students completing primary education: survival rate (core indicato

18、r).216.3 Percentage of students completing secondary education: survival rate (core indicator) 226.4 Primary education student/teacher ratio (core indicator) 236.5 Percentage of male school-aged population enrolled in schools (supporting indicator) 246.6 Percentage of school-aged population enrolled

19、 in schools (supporting indicator) 256.7 Number of higher education degrees per 100 000 population (supporting indicator) 267 Energy . 267.1 Total residential electrical energy use per capita (kWh/year) (core indicator) 267.2 Percentage of city population with authorized electrical service (core ind

20、icator) .277.3 Energy consumption of public buildings per year (kWh/m) (core indicator) 287.4 The percentage of total energy derived from renewable sources, as a share of the citys total energy consumption (core indicator) 287.5 Total electrical energy use per capita (kWh/year) (supporting indicator

21、) .297.6 Average number of electrical interruptions per customer per year (supporting indicator) 307.7 Average length of electrical interruptions (in hours) (supporting indicator) .318 Environment 328.1 Fine particulate matter (PM2.5) concentration (core indicator) 328.2 Particulate matter (PM10) co

22、ncentration (core indicator) 338.3 Greenhouse gas emissions measured in tonnes per capita (core indicator).348.4 NO2(nitrogen dioxide) concentration (supporting indicator) .358.5 SO2(sulphur dioxide) concentration (supporting indicator) 368.6 O3(Ozone) concentration (supporting indicator) .37 ISO 20

23、14 All rights reservedBS ISO 37120:20145ISO 37120:20148.7 Noise pollution (supporting indicator) 378.8 Percentage change in number of native species (supporting indicator) 389 Finance . 399.1 Debt service ratio (debt service expenditure as a percentage of a municipalitys own-source revenue) (core in

24、dicator) 399.2 Capital spending as a percentage of total expenditures (supporting indicator) .409.3 Own-source revenue as a percentage of total revenues (supporting indicator)409.4 Tax collected as a percentage of tax billed (supporting indicator) 4110 Fire and emergency response 4210.1 Number of fi

25、refighters per 100 000 population (core indicator) .4210.2 Number of fire related deaths per 100 000 population (core indicator) .4210.3 Number of natural disaster related deaths per 100 000 population (core indicator) 4310.4 Number of volunteer and part-time firefighters per 100 000 population (sup

26、porting indicator) 4410.5 Response time for emergency response services from initial call (supporting indicator) 4410.6 Response time for fire department from initial call (supporting indicator) .4511 Governance 4611.1 Voter participation in last municipal election (as a percentage of eligible voter

27、s) (core indicator) .4611.2 Women as a percentage of total elected to city-level office (core indicator) 4711.3 Percentage of women employed in the city government workforce (supporting indicator) 4711.4 Number of convictions for corruption and/or bribery by city officials per 100 000 population (su

28、pporting indicator) .4811.5 Citizens representation: number of local officials elected to office per 100 000 population (supporting indicator) 4811.6 Number of registered voters as a percentage of the voting age population (supporting indicator) 4912 Health 5012.1 Average life expectancy (core indic

29、ator) 5012.2 Number of in-patient hospital beds per 100 000 population (core indicator) .5012.3 Number of physicians per 100 000 population (core indicator) .5112.4 Under age five mortality per 1 000 live births (core indicator) .5212.5 Number of nursing and midwifery personnel per 100 000 populatio

30、n (supporting indicator) 5312.6 Number of mental health practitioners per 100 000 population (supporting indicator) 5412.7 Suicide rate per 100 000 population (supporting indicator) .5413 Recreation 5513.1 Square meters of public indoor recreation space per capita (supporting indicator) 5513.2 Squar

31、e meters of public outdoor recreation space per capita (supporting indicator) 5614 Safety . 5714.1 Number of police officers per 100 000 population (core indicator) 5714.2 Number of homicides per 100 000 population (core indicator) .5814.3 Crimes against property per 100 000 (supporting indicator) .

32、5914.4 Response time for police department from initial call (supporting indicator) .5914.5 Violent crime rate per 100 000 population (supporting indicator) .6015 Shelter. 6115.1 Percentage of city population living in slums (core indicator) .6115.2 Number of homeless per 100 000 population (support

33、ing indicator) 6215.3 Percentage of households that exist without registered legal titles (supporting indicator) 63 ISO 2014 All rights reservedBS ISO 37120:20146ISO 37120:201416 Solid waste . 6316.1 Percentage of city population with regular solid waste collection (residential) (core indicator) .63

34、16.2 Total collected municipal solid waste per capita (core indicator) .6516.3 Percentage of the citys solid waste that is recycled (core indicator) .6616.4 Percentage of the citys solid waste that is disposed of in a sanitary landfill (supporting indicator) 6716.5 Percentage of the citys solid wast

35、e that is disposed of in an incinerator (supporting indicator) 6816.6 Percentage of the citys solid waste that is burned openly (supporting indicator) .6916.7 Percentage of the citys solid waste that is disposed of in an open dump (supporting indicator) 7016.8 Percentage of the citys solid waste tha

36、t is disposed of by other means (supporting indicator) 7016.9 Hazardous Waste Generation per capita (tonnes) (supporting indicator) .7116.10 Percentage of the citys hazardous waste that is recycled (supporting indicator) 7317 Telecommunication and innovation . 7317.1 Number of internet connections p

37、er 100 000 population (core indicator) .7317.2 Number of cell phone connections per 100 000 population (core indicator) .7417.3 Number of landline phone connections per 100 000 population (supporting indicator) 7518 Transportation 7518.1 Kilometres of high capacity public transport system per 100 00

38、0 population (core indicator) .7518.2 Kilometres of light passenger public transport system per 100 000 population (core indicator) .7618.3 Annual number of public transport trips per capita (core indicator) .7718.4 Number of personal automobiles per capita (core indicator) .7818.5 Percentage of com

39、muters using a travel mode to work other than a personal vehicle (supporting indicator) 7818.6 Number of two-wheel motorized vehicles per capita (supporting indicator) .8018.7 Kilometres of bicycle paths and lanes per 100 000 population (supporting indicator) .8018.8 Transportation fatalities per 10

40、0 000 population (supporting indicator) .8118.9 Commercial air connectivity (number of non-stop commercial air destinations) (supporting indicator) 8219 Urban planning . 8319.1 Green area (hectares) per 100 000 population (core indicator) .8319.2 Annual number of trees planted per 100 000 population

41、 (supporting indicator) 8319.3 Areal size of informal settlements as a percentage of city area (supporting indicator) .8419.4 Jobs/housing ratio (supporting indicator) .8520 Wastewater 8620.1 Percentage of city population served by wastewater collection (core indicator) 8620.2 Percentage of the city

42、s wastewater that has received no treatment (core indicator) .8720.3 Percentage of the citys wastewater receiving primary treatment (core indicator) 8720.4 Percentage of the citys wastewater receiving secondary treatment (core indicator) .8820.5 Percentage of the citys wastewater receiving tertiary

43、treatment (core indicator) 8921 Water and sanitation . 9021.1 Percentage of city population with potable water supply service (core indicator) 9021.2 Percentage of city population with sustainable access to an improved water source (core indicator) .9121.3 Percentage of population with access to imp

44、roved sanitation (core indicator) 9221.4 Total domestic water consumption per capita (litres/day) (core indicator)9321.5 Total water consumption per capita (litres/day) (supporting indicator) .94 ISO 2014 All rights reservedBS ISO 37120:20147ISO 37120:201421.6 Average annual hours of water service i

45、nterruption per household (supporting indicator) 9521.7 Percentage of water loss (unaccounted for water) (supporting indicator) .9622 Reporting and record maintenance . 96Annex A (informative) City indicators 97Annex B (informative) Profile indicators .103Bibliography 105 ISO 2014 All rights reserve

46、dBS ISO 37120:2014BS ISO 37120:2014ForewordISO (the International Organization for Standardization) is a worldwide fed-eration of national standards bodies (ISO member bodies). The work of pre-paring International Standards is normally carried out through ISO technical committees. Each member body i

47、nterested in a subject for which a technical committee has been established has the right to be represented on that com-mittee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotech

48、nical Commission (IEC) on all matters of electrotechni-cal standardization.The procedures used to develop this document and those intended for its fur-ther maintenance are described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the different types of ISO

49、 documents should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives). Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identi-fying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents). Any tr