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CAN CSA-ISO 37120-2015 Sustainable development of communities - Indicators for city services and quality of life (First Edition).pdf

1、 ISO 2014. CSA Group 2015. All rights reserved. Unauthorized reproduction is strictly prohibited.CAN/CSA-ISO 37120:15(ISO 37120:2014, IDT)National Standard of CanadaCAN/CSA-ISO 37120:15Sustainable development of communities Indicators forcity services and quality of life(ISO 37120:2014, IDT)Legal No

2、tice for StandardsCanadian Standards Association (operating as “CSA Group”) develops standards through a consensus standards development process approvedby the Standards Council of Canada. This process brings together volunteers representing varied viewpoints and interests to achieve consensusand de

3、velop a standard. Although CSA Group administers the process and establishes rules to promote fairness in achieving consensus, it doesnot independently test, evaluate, or verify the content of standards.Disclaimer and exclusion of liabilityThis document is provided without any representations, warra

4、nties, or conditions of any kind, express or implied, including, without limitation,implied warranties or conditions concerning this documents fitness for a particular purpose or use, its merchantability, or its non-infringementof any third partys intellectual property rights. CSA Group does not war

5、rant the accuracy, completeness, or currency of any of the informationpublished in this document. CSA Group makes no representations or warranties regarding this documents compliance with any applicablestatute, rule, or regulation.IN NO EVENT SHALL CSA GROUP, ITS VOLUNTEERS, MEMBERS, SUBSIDIARIES, O

6、R AFFILIATED COMPANIES, OR THEIR EMPLOYEES, DIRECTORS,OR OFFICERS, BE LIABLE FOR ANY DIRECT, INDIRECT, OR INCIDENTAL DAMAGES, INJURY, LOSS, COSTS, OR EXPENSES, HOWSOEVER CAUSED,INCLUDING BUT NOT LIMITED TO SPECIAL OR CONSEQUENTIAL DAMAGES, LOST REVENUE, BUSINESS INTERRUPTION, LOST OR DAMAGEDDATA, OR

7、 ANY OTHER COMMERCIAL OR ECONOMIC LOSS,WHETHER BASED IN CONTRACT,TORT (INCLUDING NEGLIGENCE), OR ANY OTHERTHEORY OF LIABILITY, ARISING OUT OF OR RESULTING FROM ACCESS TO OR POSSESSION OR USE OF THIS DOCUMENT, EVEN IF CSA GROUPHAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INJURY, LOSS, COSTS,

8、OR EXPENSES.In publishing and making this document available, CSA Group is not undertaking to render professional or other services for or on behalf of anyperson or entity or to perform any duty owed by any person or entity to another person or entity. The information in this document is directedto

9、those who have the appropriate degree of experience to use and apply its contents, and CSA Group accepts no responsibility whatsoeverarising in any way from any and all use of or reliance on the information contained in this document.CSA Group is a private not-for-profit company that publishes volun

10、tary standards and related documents. CSA Group has no power, nor does itundertake, to enforce compliance with the contents of the standards or other documents it publishes.Intellectual property rights and ownershipAs between CSA Group and the users of this document (whether it be in printed or elec

11、tronic form), CSA Group is the owner, or the authorizedlicensee, of all works contained herein that are protected by copyright, all trade-marks (except as otherwise noted to the contrary), and allinventions and trade secrets that may be contained in this document, whether or not such inventions and

12、trade secrets are protected bypatents and applications for patents. Without limitation, the unauthorized use, modification, copying, or disclosure of this document mayviolate laws that protect CSA Groups and/or others intellectual property and may give rise to a right in CSA Group and/or others to s

13、eek legalredress for such use, modification, copying, or disclosure. To the extent permitted by licence or by law, CSA Group reserves all intellectualproperty rights in this document.Patent rightsAttention is drawn to the possibility that some of the elements of this standard may be the subject of p

14、atent rights. CSA Group shall not beheld responsible for identifying any or all such patent rights. Users of this standard are expressly advised that determination of the validity ofany such patent rights is entirely their own responsibility.Authorized use of this documentThis document is being prov

15、ided by CSA Group for informational and non-commercial use only. The user of this document is authorized to doonly the following:If this document is in electronic form: load this document onto a computer for the sole purpose of reviewing it; search and browse this document; and print this document i

16、f it is in PDF format.Limited copies of this document in print or paper form may be distributed only to persons who are authorized by CSA Group to have suchcopies, and only if this Legal Notice appears on each such copy.In addition, users may not and may not permit others to alter this document in a

17、ny way or remove this Legal Notice from the attached standard; sell this document without authorization from CSA Group; or make an electronic copy of this document.If you do not agree with any of the terms and conditions contained in this Legal Notice, you may not load or use this document or make a

18、nycopies of the contents hereof, and if you do make such copies, you are required to destroy them immediately. Use of this documentconstitutes your acceptance of the terms and conditions of this Legal Notice.Standards Update ServiceCAN/CSA-ISO 37120:15March 2015Title: Sustainable development of comm

19、unities Indicators for city services and quality oflifeTo register for e-mail notification about any updates to this publication go to shop.csa.ca click on CSA Update ServiceThe List ID that you will need to register for updates to this publication is 2423805.If you require assistance, please e-mail

20、 techsupportcsagroup.org or call 416-747-2233.Visit CSA Groups policy on privacy at csagroup.org/legal to find out how we protect your personalinformation.Canadian Standards Association (operating as “CSA Group”), underwhose auspices this National Standard has been produced, waschartered in 1919 and

21、 accredited by the Standards Council ofCanada to the National Standards system in 1973. It is a not-for-profit, nonstatutory, voluntary membership association engaged instandards development and certification activities.CSA Group standards reflect a national consensus of producers andusers including

22、 manufacturers, consumers, retailers, unions andprofessional organizations, and governmental agencies. Thestandards are used widely by industry and commerce and oftenadopted by municipal, provincial, and federal governments in theirregulations, particularly in the fields of health, safety, building

23、andconstruction, and the environment.Individuals, companies, and associations across Canada indicatetheir support for CSA Groups standards development byvolunteering their time and skills to Committee work and supportingCSA Groups objectives through sustaining memberships. The morethan 7000 committe

24、e volunteers and the 2000 sustainingmemberships together form CSA Groups total membership fromwhich its Directors are chosen. Sustaining memberships represent amajor source of income for CSA Groups standards developmentactivities.CSA Group offers certification and testing services in support of anda

25、s an extension to its standards development activities. To ensurethe integrity of its certification process, CSA Group regularly andcontinually audits and inspects products that bear theCSA Group Mark.In addition to its head office and laboratory complex in Toronto, CSAGroup has regional branch offi

26、ces in major centres across Canadaand inspection and testing agencies in eight countries. Since 1919,CSA Group has developed the necessary expertise to meet itscorporate mission: CSA Group is an independent serviceorganization whose mission is to provide an open and effectiveforum for activities fac

27、ilitating the exchange of goods and servicesthrough the use of standards, certification and related services tomeet national and international needs.For further information on CSA Group services, write toCSA Group178 Rexdale Boulevard,Toronto, Ontario, M9W 1R3CanadaThe Standards Council of Canada (S

28、CC) is the coordinating body ofthe Canadian standardization network, which is composed of peopleand organizations involved in the development, promotion andimplementation of standards. Through the collaborative efforts ofCanadian standardization network members, standardization ishelping to advance

29、the social and economic well-being of Canadaand to safeguard the health and safety of Canadians. The networksefforts are overseen by SCC.The principal objectives of SCC are to foster and promote voluntarystandardization as a means of advancing the national economy,supporting sustainable development,

30、 benefiting the health, safetyand welfare of workers and the public, assisting and protecting theconsumer, facilitating domestic and international trade, andfurthering international cooperation in relation to standardization.An important facet of the Canadian standards development systemis the use o

31、f the following principles: consensus; equal access andeffective participation by concerned interests; respect for diverseinterests and identification of those who should be afforded accessto provide the needed balance of interests; mechanism for disputeresolution; openness and transparency; open ac

32、cess by interestedparties to the procedures guiding the standards developmentprocess; clarity with respect to the processes; and Canadian interestconsideration as the initial basis for the development of standards.A National Standard of Canada (NSC) is a standard prepared orreviewed by an SCC-accred

33、ited SDO and approved by the SCCaccording to NSC approval requirements. Approval does not refer tothe technical content of the standard, as this remains theresponsibility of the SDO. An NSC reflects a consensus of a numberof capable individuals whose collective interests provide, to thegreatest prac

34、ticable extent, a balance of representation of generalinterests, producers, regulators, users (including consumers) andothers with relevant interests, as may be appropriate to the subjectat hand. NSCs are intended to make a significant and timelycontribution to the Canadian interest.Those who have a

35、 need to apply standards are encouraged to useNSCs. These standards are subject to periodic review. Users of NSCsare cautioned to obtain the latest edition from the SDO thatpublishes the standard.The responsibility for approving standards as NSCs rests withStandards Council of Canada270 Albert Stree

36、t, Suite 200Ottawa, Ontario, K1P 6N7CanadaCette Norme Nationale du Canada nest disponible quen anglais. Le Groupe CSA publiera la version en franais ds quelle sera produite parlorganisme rdacteur.Although the intended primary application of this Standard is stated in its Scope, it is important to no

37、te that it remains the responsibility ofthe users to judge its suitability for their particular purpose.TMA trade-mark of the Canadian Standards Association, operating as “CSA Group”ICS 13.020.20ISBN 978-1-77139-988-3 2015 CSA GroupAll rights reserved. No part of this publication may be reproduced i

38、n any form whatsoeverwithout the prior permission of the publisher.Published in March 2015 by CSA GroupA not-for-profit private sector organization178 Rexdale Boulevard,Toronto, Ontario, Canada M9W 1R3To purchase standards and related publications, visit our Online Store at shop.csa.caor call toll-f

39、ree 1-800-463-6727 or 416-747-4044.TMA trade-mar k of the Canadian S tandards Association,operating as “CSA Group”Reviewed byPrepared byInternational Organization for StandardizationApproved bySustainable development ofcommunities Indicators for cityservices and quality of life(ISO 37120:2014, IDT)C

40、AN/CSA-ISO 37120:15National Standard of CanadaCAN/CSA-ISO 37120:15Sustainable development of communities Indicators for cityservices and quality of lifeMarch 2015 2015 CSA GroupCSA/5CAN/CSA-ISO 37120:15Sustainable development of communities Indicators for city services and qualityof life(ISO 37120:2

41、014, IDT)CSA PrefaceThis is the first edition of CAN/CSA-ISO 37120, Sustainable development of communities Indicators forcity services and quality of life, which is an adoption without modification of the identically titled ISO(International Organization for Standardization) Standard 37120 (first ed

42、ition, 2014-05-15).For brevity, this Standard will be referred to as “CAN/CSA-ISO 37120” throughout.At time of publication, ISO 37120:2014 is available from ISO in English only. CSA Group will publish theFrench version when it becomes available from ISO.This Standard was reviewed for Canadian adopti

43、on by the CSA Technical Committee on SustainableCommunities in Development, under the jurisdiction of the CSA Strategic Steering Committee onBusiness Management and Sustainability, and has been formally approved by the Technical Committee.This Standard has been approved as a National Standard of Can

44、ada by the Standards Council of Canada. 2015 CSA GroupAll rights reserved. No part of this publication may be reproduced in any form whatsoever without theprior permission of the publisher. ISO material is reprinted with permission. Where the words “thisInternational Standard” appear in the text, th

45、ey should be interpreted as “this National Standard ofCanada”.Inquiries regarding this National Standard of Canada should be addressed toCSA Group178 Rexdale Boulevard,Toronto, Ontario, Canada, M9W 1R31-800-463-6727 416-747-4000http:/csa.caTo purchase standards and related publications, visit our On

46、line Store at shop.csa.ca or call toll-free1-800-463-6727 or 416-747-4044.This Standard is subject to review five years from the date of publication, and suggestions for itsimprovement will be referred to the appropriate committee. To submit a proposal for change, pleasesend the following informatio

47、n to inquiriescsagroup.org and include “Proposal for change” in thesubject line:a) Standard designation (number);b) relevant clause, table, and/or figure number;CAN/CSA-ISO 37120:15Sustainable development of communities Indicators for cityservices and quality of lifeMarch 2015 2015 CSA GroupCSA/6c)

48、wording of the proposed change; andd) rationale for the change.CSA Technical Committee on SustainableDevelopment in CommunitiesP.L. McCarney University of Toronto,Toronto, OntarioRepresenting World Council on City Data (WCCD)Political Science DeptCategory: General InterestChairJ. Austin Ministry of

49、Infrastructure,Toronto, OntarioAssociateG.S. Bhuyan GB Consulting,Delta, British ColumbiaCategory: General InterestJ. Blanchet Takt-etik,Qubec, QubecAssociateA. Brisson Whitenoise Laboratories Canada Inc.,Vancouver, British ColumbiaAssociateA. Broadbent Maytree Foundation,Toronto, OntarioAssociateP. Chung Mulvey b) learn from one another by allowing comparison across a wide range of performance measures; and,c) share best practices.NOTE It is acknowledged that cities may not have direct influence or control over factors governing some of

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