CAN CSA-ISO IEC 14598-2-2002 Software engineering - Product evaluation - Part 2 Planning and management.pdf

1、 Reference numberISO/IEC 14598-2:2000(E)ISO/IEC 2000Software engineering Productevaluation Part 2:Planning and managementIngnierie du logiciel valuation du produit Partie 2: Planification et gestionNational Standard of CanadaCAN/CSA-ISO/IEC 14598-2:02(ISO/IEC 14598-2:2000)International Standard ISO/

2、IEC 14598-2:2000 (first edition, 2000-02-01) has been adopted withoutmodification (IDT) as CSA Standard CAN/CSA-ISO/IEC 14598-2:02, which has been approved as a NationalStandard of Canada by the Standards Council of Canada.ISBN 1-55324-959-3 December 2002The Canadian Standards Association (CSA), The

3、 Standards Council of Canada is theunder whose auspices this National Standard has been coordinating body of the National Standards system, produced, was chartered in 1919 and accredited by a federation of independent, autonomousthe Standards Council of Canada to the National organizations working t

4、owards the furtherStandards system in 1973. It is a not-for-profit, development and improvement of voluntarynonstatutory, voluntary membership association standardization in the national interest.engaged in standards development and certification The principal objects of the Council are to foster ac

5、tivities. and promote voluntary standardization as a means CSA standards reflect a national consensus of of advancing the national economy, benefiting theproducers and users including manufacturers, health, safety, and welfare of the public, assisting consumers, retailers, unions and professional an

6、d protecting the consumer, facilitating domestic organizations, and governmental agencies. The and international trade, and furthering internationalstandards are used widely by industry and commerce cooperation in the field of standards.and often adopted by municipal, provincial, and A National Stan

7、dard of Canada is a standard whichfederal governments in their regulations, particularly has been approved by the Standards Council ofin the fields of health, safety, building and Canada and one which reflects a reasonableconstruction, and the environment. agreement among the views of a number of ca

8、pableIndividuals, companies, and associations across individuals whose collective interests provide to theCanada indicate their support for CSAs standards greatest practicable extent a balance ofdevelopment by volunteering their time and skills to representation of producers, users, consumers, andCS

9、A Committee work and supporting the Associations others with relevant interests, as may be appropriateobjectives through sustaining memberships. The to the subject in hand. It normally is a standardmore than 7000 committee volunteers and the 2000 which is capable of making a significant and timelysu

10、staining memberships together form CSAs total contribution to the national interest.membership from which its Directors are chosen. Approval of a standard as a National Standard ofSustaining memberships represent a major source of Canada indicates that a standard conforms to theincome for CSAs stand

11、ards development activities. criteria and procedures established by the StandardsThe Association offers certification and testing Council of Canada. Approval does not refer to theservices in support of and as an extension to its technical content of the standard; this remains thestandards developmen

12、t activities. To ensure the continuing responsibility of the accreditedintegrity of its certification process, the Association standards-development organization.regularly and continually audits and inspects products Those who have a need to apply standards arethat bear the CSA Mark. encouraged to u

13、se National Standards of CanadaIn addition to its head office and laboratory complex whenever practicable. These standards are subject in Toronto, CSA has regional branch offices in major to periodic review; therefore, users are cautioned centres across Canada and inspection and testing to obtain th

14、e latest edition from the organizationagencies in eight countries. Since 1919, the preparing the standard.Association has developed the necessary expertise to The responsibility for approving National Standards meet its corporate mission: CSA is an independent of Canada rests with theservice organiz

15、ation whose mission is to provide an Standards Council of Canadaopen and effective forum for activities facilitating the 270 Albert Street, Suite 200exchange of goods and services through the use of Ottawa, Ontario, K1P 6N7standards, certification and related services to meet Canadanational and inte

16、rnational needs.For further information on CSA services, write toCanadian Standards Association5060 Spectrum Way, Suite 100Mississauga, Ontario, L4W 5N6CanadaAlthough the intended primary application of this Standard is stated in its Scope, it is importantto note that it remains the responsibility o

17、f the users to judge its suitability for their particular purpose.Registered trade-mark of Canadian Standards AssociationCAN/CSA-ISO/IEC 14598-2:02 Planning and managementSoftware engineering Product evaluation Part 2: December 2002 Canadian Standards Association CSA/1CAN/CSA-ISO/IEC 14598-2:02Softw

18、are engineering Productevaluation Part 2: Planning andmanagementCSA PrefaceStandards development within the Information Technology sector is harmonized with internationalstandards development. Through the CSA Technical Committee on Information Technology (TCIT),Canadians serve as the Canadian Adviso

19、ry Committee (CAC) on ISO/IEC Joint Technical Committee 1 onInformation Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO memberbody for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of theInternational Telecommunication Union (ITU), C

20、anada participates in the International Telegraph andTelephone Consultative Committee (ITU-T).This International Standard was reviewed by the CSA TCIT under the jurisdiction of the StrategicSteering Committee on Information Technology and deemed acceptable for use in Canada. (Acommittee membership l

21、ist is available on request from the CSA Project Manager.) From time to time,ISO/IEC may publish addenda, corrigenda, etc. The CSA TCIT will review these documents for approvaland publication. For a listing, refer to the CSA Information Products catalogue or CSA Info Update orcontact a CSA Sales rep

22、resentative. This Standard has been formally approved, without modification, bythe Technical Committee and has been approved as a National Standard of Canada by the StandardsCouncil of Canada.December 2002 Canadian Standards Association 2002All rights reserved. No part of this publication may be rep

23、roduced in any form whatsoever without the prior permissionof the publisher. ISO/IEC material is reprinted with permission. Where the words “this International Standard” appearin the text, they should be interpreted as “this National Standard of Canada”. Inquiries regarding this National Standard of

24、 Canada should be addressed to Canadian Standards Association 5060 Spectrum Way, Suite 100, Mississauga, Ontario, Canada L4W 5N6 1-800-463-6727 416-747-4044www.csa.caReference numberISO/IEC 14598-2:2000(E)ISO/IEC 2000INTERNATIONALSTANDARDISO/IEC14598-2First edition2000-02-01Software engineering Prod

25、uctevaluation Part 2:Planning and managementIngnierie du logiciel valuation du produit Partie 2: Planification et gestionISO/IEC 14598-2:2000(E)PDF disclaimerThis PDF file may contain embedded typefaces. In accordance with Adobes licensing policy, this file may be printed or viewed but shall notbe e

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30、C 2000 All rights reserved ISO/IEC ISO/IEC 14598-2:2000(E)iiiContentsForeword iiiIntroduction iv1 Scope 12 Conformance 13 Normative references 14 Terms and definitions 25 Evaluation management concepts 26 Requirements and recommendations for supporting software evaluation 36.1 General 36.2 Managemen

31、t at organisational level 46.2.1 Planning the use and improvement of the evaluation technology 46.2.2 Implementation of the evaluation technology 46.2.3 Transfer of technology used for evaluation 56.2.4 Assessment of the technology used for the evaluation 56.2.5 Management of experiences 66.3 Suppor

32、t for Project Management 66.3.1 Support for Evaluation Planning 76.3.2 Ongoing promotion of the Quantitative Evaluation Plan 86.3.3 Supporting the evaluation projects 86.3.4 Collection of the evaluation results 8Annex A (normative) Quantitative Evaluation Plan Template 9Bibliography 12ISO/IEC 14598-

33、2:2000(E) ISO/IECivForewordISO (the International Organization for Standardization) and IEC (The InternationalElectrotechnical Commission) form the specialized system for worldwidestandardization. National bodies that are members of ISO or IEC participate in thedevelopment of International Standards

34、 through technical committees established bythe respective organization to deal with particular fields of technical activity. ISO andIEC technical committees collaborate in fields of mutual interest. Other internationalorganizations, governmental and non-governmental, in liaison with ISO and IEC,als

35、o take part in the work.In the field of information technology, ISO and IEC have established a joint technicalcommittee, ISO/IEC JTC 1. Draft International Standards adopted by the jointtechnical committee are circulated to national bodies for voting. Publication as anInternational Standard requires

36、 approval by at least 75 % of the national bodiescasting a vote.International Standard ISO/IEC 14598-2 was prepared by Joint Technical CommitteeISO/IEC JTC 1, Information technology, Subcommittee SC 7, Software engineering.ISO/IEC 14598 consists of the following parts, under the general title Softwa

37、reengineering Product evaluation: Part 1: General overview Part 2: Planning and management Part 3: Process for developers Part 4: Process for acquirers Part 5: Process for evaluators Part 6: Documentation of evaluation modulesAnnex A forms a normative part of this part of ISO/IEC 14598. ISO/IEC ISO/

38、IEC 14598-2:2000(E)vIntroductionThis part of ISO/IEC 14598 provides details about the planning and managementrequirements which are associated with software product evaluation.While this part of ISO/IEC 14598 is mainly concerned with product evaluation,wherever it is relevant the corresponding proce

39、ss evaluation activities are alsodiscussed.This part of ISO/IEC 14598 aims to clarify the requirements which should beprovided by the organisation in order to ensure the success of the evaluation. Thissupporting function can be part of the organisation (e.g. a Technical Group), or aspecially created

40、 management function.INTERNATIONAL STANDARD ISO/IEC ISO/IEC 14598-2:2000(E)1Software engineering Product evaluation Part 2:Planning and management1 ScopeThis part of ISO/IEC 14598 provides requirements, recommendations and guidelines for a supporting function which is responsiblefor the management o

41、f software product evaluation and for technologies necessary for software product evaluation.The role of the supporting function includes motivating people and training them for the evaluation activities, preparing appropriateevaluation documents and methods, and responding to queries on evaluation

42、technologies.Main targets for evaluation support are software development, system integration and maintenance, including software acquisition,at both project and organisation levels.Technology management is related to the planning and management of a software evaluation process, metrics and tools. T

43、hisincludes the management of development, acquisition, standardisation, control, transfer and feedback of evaluation technologyexperiences within the organisation.The intended users of this part of ISO/IEC 14598 are people who are responsible for managing the use of the evaluation technology, suppo

44、rting software product evaluation, managing software development organisations,or people in a quality assurance function. However, it is also applicable to managers involved in other software related activities.2 ConformanceIn order to conform to this part of ISO/IEC 14598, an organisation shall rev

45、iew all requirements and recommendations in clause 6,to identify those which are applicable, and state which requirements and recommendations have not been implemented.3 Normative referencesThe following normative documents contain provisions which, through reference in this text, constitute provisi

46、ons of this part ofISO/IEC 14598. For dated references, subsequent amendments to, or revisions of, any of these publications do not apply. However,parties to agreements based on this part of ISO/IEC 14598 are encouraged to investigate the possibility of applying the most recenteditions of the normat

47、ive documents indicated below. For undated references, the latest edition of the normative documentsreferred to applies. Members of ISO and IEC maintain registers of currently valid International Standards.ISO 8402:1994, Quality management and quality assurance Vocabulary.ISO/IEC 9126:1991, Informat

48、ion technology Software product evaluation Quality characteristics and guidelines for theiruse.ISO/IEC 9126-1, Information technology Software product quality Part 1: Quality model.ISO/IEC 14598-2:2000(E)ISO/IEC2ISO/IEC 9126-2, Information technology Software product quality Part 2: External metrics

49、.ISO/IEC 9126-3, Information technology Software product quality Part 3: Internal metrics.ISO/IEC 14598-1:1999, Information technology Software product evaluation Part 1: General overview.ISO/IEC 14598-5:1998, Information technology Software product evaluation Part 5: Process for evaluators.ISO/IEC 14598-6, Software engineering Product evaluation Part 6: Documentation of evaluation modules.4 Terms and definitionsFor the purposes of this part of ISO/IEC 14598, the terms and definitions