1、CEPT Telecom TICAC S 10.7 E Page 1 Recommendation TEAC S 10.7 E (Copenhagen 1987, revised in Vienna 1989 (CAC) and Athens 1992) Formerly Recommendation T/SF 31 .O7 E OPERATIONAL REQUIREMENTS OF ISDN SUPPLEMENTARY SERVICES Recommendation proposed by Working Group T/GT 7 “Services and Facilities“ (SF)
2、 Amendments proposed by Project Team Service Descriptions for the ISDN (SDI) Text of the Recommendation adopted by Commercial Action Committee (CAC) CONTENTS 1. General Items Concerning Descriptions of Supplementary Services 2. Operational Requirements for Supplementary Services INTRODUCTION This Re
3、commendation contains the description of the supplementary services from a users point of view. The descriptions are not intended for the users, but for use within the network operators. The European Conference of Post and Telecommunications Administrations considers 1. that there is a need for a de
4、scription of the users requirements as to the elaboration of the supplementary services, 2. that the present solutions do not always meet the optimum requirements. recommends 1. that the operational requirements of the supplementary services with service prose definition and description should be ma
5、de available, 2. that the description method described in Annex O should be used in the description of operational requirements, 3. that the descriptions in this Recommendation should be used by the network operators, 4. that according to national selection, supplementary services are provided in ac
6、cordance with the descriptions in this Recommendation, 5. that national user manuals should be worked out on the basis of the text in this Recommendation, 6. that supplementary services which due to the absence of technical possibilities cannot meet all the user requirements immediately should, by w
7、ay of introduction, be provided in a reduced version, but should be improved as soon as possible to meet all the user requirements. O Edition of November 20, 1992 P CEPT T/CAC*S*30-7 E 92 2326434 0033B32 737 H TICAC S 10.7 E Page 2 CEPT Telecom 1. GENERAL ITEMS CONCERNING DESCRIPTIONS OF SUPPLEMENTA
8、RY SERVICES Annex 0.1 Annex 0.2 Annex 0.3 Annex 0.4 List of Abbreviations Format for the Operational Requirements for Supplementary Services User Operation of Supplementary Services List of Definitions for Used Terms 2. OPERATIONAL REQUIREMENTS The operational requirements for the following suppleme
9、ntary services are contained in the Annexes to this Recommendation. Annex 1 : Annex 1.1 : Annex 1.2: Annex 1.3: Annex 2: Annex 3: Annex 4: Annex 4.1 : Annex 4.2: Annex 5: Annex 5.1 : Annex 5.2: Annex 5.3: Annex 5.4: Annex 6: Annex 6.1 : Annex 6.2: Annex 7: Annex 8: Annex 8.1 : Annex 0.2: Annex 9: An
10、nex 10: Annex 10.1: Annex 10.2: Annex 10.3: Annex 10.4: Annex 10.5: Annex 10.6: Annex 10.7: Annex 11 : Annex 12: Annex 13: Annex 14: Annex 15: Annex 16: Annex 17: Annex 18: Annex 19: Annex 20: Annex 21 : AOC-S AOC-D AOC-E cw HOLD ECT SCT CLIP CLIR COLP COLR CUG OCB CCBS CONF MMC DDI CFU CFB CFNR CD
11、CFU-S CFB-S Advice of Charge Services Advice of Charge, Charging Information at Call Setup Time Advice of Charge, Charging Information During the Call Advice of Charge, Charging Information at the End of the Call Call Waiting Call Hold Call Transfer Services Explicit Call Transfer Single Step Call T
12、ransfer Number Identification Services Calling Line Identification Presentation Calling Line Identification Restriction Connected Line Identification Presentation Connected Line Identification Restriction Call Barring Services Closed User Group Outgoing Call Barring Completion of Calls to Busy Subsc
13、riber Conference Services Conference Call, Add-on Meet-me Conference Direct Dialling In Diversion Services Call Forwarding Unconditional Call Forwarding Busy Call Forwarding No Reply Call Deflection Call Forwarding Unconditional to a Service Centre Call Forwarding Busy to a Service Centre CFNR-S Cal
14、l Forwarding No Reply to a Service Centre FPH Freephone LH Line Hunting MCID Malicious Call Identification MSN Multiple Subscriber Number PNP Private Numbering Plan PRI Priority RCSS SUB Sub-Addressing TP Terminal Portability 3PTY Three-Party Service UUS User-to-User Signalling Remote Control of Sup
15、plementary Services O Edition of November 20, 1992 CEPT T/CAC*S*30.7 E 92 232b434 0033833 653 CEPT Telecom FORMAT Annex 0.1 FORMAT FOR THE OPERATIONAL REQUIREMENTS FOR SUPPLEMENTARY SERVICES The following list contains possible items in the operational requirements for a supplementary service. The l
16、ist is mainly intended as a check-list in order to include all the relevant items in the same order. It is not the intention that all the items should be completed. The following standard phrases can be used to indicate that the result of the studies does not give rise to further remarks on the subj
17、ect in question: O - Not applicable - None identified - No impact. The descriptions should be used as basic material for the technical realisation of the services and for the elaboration of user guides. 1. DEFINITION A brief description of the service in order to distinguish it from others. 2. DESCR
18、IPTION 2.1 General Description Prose description of the service as conceived by the user, .e. not a technical description. However, technical terms are permitted where the use of these improves the understanding. Where it is suitable, a family tree is used to show the connection between various opti
19、ons. 2.2. Denomination of Users In this paragraph is briefly stated whether the service is used: - at the establishment of a call, - during a call, or - at the end of a call, - by the calling user, - by the called patty, or - by other parties to the call. Edition of November 20. 1992 TICAC S 10.7 E
20、Annex O. 1. Page 1 _ _ CEPT T/CAC*S*L0.7 E 92 = 2326434 0033834 59T D T/CAC S 10.7 E Annex 0.1. Page 2 CEPT Telecom FORMAT 2.3. 2.4. 3. 3.1. 3.1.1. 3.1.2. 3.1.3. 3.1.4. 3.1.5. 3.2. 3.2.1, 3.2.2. Specific Terminology In this paragraph is described any specfic terminology and, if necessary, the use of
21、 general terminology. Applicability to Telecommunication Services In this paragraph are stated the telecommunication services to which the service is considered applicable. METHOD FOR USERS TO ACCESS THE SERVICE Normal Method for Users to Access the Service Provision and Withdrawal In this paragraph
22、 is stated whether the service is expected to be generally available, whether a subscription is a prerequisite for the service or whether specific conditions, e.g. legal mat- ters, prevail. Registfation and Erasure In this paragraph is stated how possible user specific data are registeredlerased (by
23、 the network operator or the user). Activation and Deactivation In this paragraph is stated how the service is brought in or out of such a state that it can be invoked automatically. Invocation and Operation In this paragraph is described how the service is invoked: - automatically by entering a sta
24、te, - manually by the users action, or - by time control. In ferroga fion In this paragraph is described how the user can control the current state of the service. Alternative Method for Users to Access the Service If there are any aiternative methods for the users access to the service, these are s
25、tated in this paragraph under the same subtitles as for normal access. Provision and Withdrawal Registration and Erasure Edition of November 20, 1992 CEPT Telecom FORMAT TiCAC S 10.7 E Annex 0.1. Page 3 3.2.3. 3.2.4. 3.2.5. 3.3. 3.3.1. 3.3.1.1. 3.3.1.2. 3.3.2. 3.3.3. 3.3.4. 3.3.5. 3.3.6. 3.3.6.1. 3.
26、3.6.1. 4. 5. 6. Activation and Deactivation Invocation and Operation Interrogation Stimulus Mode Procedures In this paragraph is stated the stimulus mode procedures to be used by the user to access the services by using a standard i2 button keyboard. The user procedures are described in TKAC S 10.7,
27、 Annex 0.2. The following subparagraphs may be relevant. Registration Registration without Activation Registration with Activation Erasure Activation Deactivation Invocation Interrogation Status Check Data Check USER REQUIREMENTS IN CASE OF UNSUCCESSFUL OUTCOME In this paragraph is stated what the u
28、ser should experience in case of unsuccessful outcome. INTERWORKING AND INTERCOMMUNICATION In this paragraph is stated the conditions in the case of interworking and intercommunication with other networks, including private networks. INTERACTION BETWEEN SUPPLEMENTARY SERVICES IN SIMULTANEOUS USE In
29、this paragraph is stated what should happen in case of simultaneous use of two or more supplementary services and the influence on the functions, e.g. which service takes precedence, if two services are in use at the same time. Edition of November 20, 1992 CEPT T/CAC*S*10.7 E 92 m 232b414 00113b 362
30、 W i lCAC S 10.7 E Annex 0.1. Page 4 CEPT Telecom FORMAT Individual services are written in bold and followed by the service abbreviation. Groups of services are written in bold italic. The service group abbreviations are not indicated. Groups of services are referred to by a two-digit reference num
31、ber. Individual services not included in a service group are referred to by a two-digit reference number. Services included in a service group are referred to by a threedigit reference number. 7. COMMERCIAL CONSIDERATIONS 7.1. Customer Segment In this paragraph are stated the customer categories to
32、whom the service is most useful. 7,2. Charging In this paragraph are stated any specific charging matters. 7.3. Quality of Service In this paragraph are stated any measurable parameters which can express satisfaction of the users expectations to the service. Edition of November 20, 1992 CEPT T/CAC*S
33、*LO-7 E 92 2326414 OOL137 2T9 W CEPT Telecom USER OPERATION OF SUPPLEMENTARY SERVICES TICAC S 10.7 E Annex 0.2. Page 1 1. 2. 2.1. Annex 0.2 USER OPERATION OF SUPPLEMENTARY SERVICES INTRODUCTION This annex describes how the users are enabled to operate the supplementary services when these services h
34、ave been provided by the network operator. The provision of a supplementary service is carried out by the network operator and may be: 1. General: The service is made available to all customers without prior arrangements being made with the network operator. 2. Pre-arranged: The service is made avai
35、lable to an individual subscriber only after the necessary arrangements have been made with the network operator. The description is based on the stable states the supplementary services may reach after they have been provided by the network operator. STABLE STATES After the provision of a supplemen
36、tary service it may assume three different stable states depending on the service type: 1. Provided 2. Registered 3. Active Provided Provided is the first stable state occurring when the network operator has provided a supplementary service. The provided state is terminated through the withdrawal of
37、 the supplementary service by the network operator. At withdrawal the Supplementary service shall be deactivated automatically and registered data shall be erased. Edition of November 20, 1992 _ - _ CEPT T/CAC*S*10*7 E 92 W 2326414 0011838 135 W TICAC S 10.7 E Annex 0.2. Page 2 USER OPERATION OF SUP
38、PLEMENTARY SERVICES CEPT Telecom 2.2. Registered Upon provision, the first event changing a service state is the registration of the service. Registration is programming of the network for execution of the supplementary service in accordance.with the requirements of the current user. This means that
39、 user specific data for the individual supplementary service is registered in the network. Registration is the first possible user operation. Registration may be omitted if the supplementary service type does not imply the use of user specific data. ) The users possibility of registering a supplemen
40、tary service may also be omitted if the user specific data are entered permanently by the network operator at the time of provision. A few supplementary services feature automatic registration on activation of the supplementary service. This registration is then carried out on the basis of the curre
41、nt state at the users network termination. 2, The registered data is deleted through erasure. Erasure of the Supplementary service shall result in automatic deactivation. 2.3. Active In the active state where supplementary service shall be invoked automatically: 1. on the occurrence of a defined sta
42、te and/or event determined by the supplementary service type and/or through the registration, or 2. at the time determined at the registration of the supplementary service. The service may be user activated. Separate activation may be omitted if the service type implies automatic activation at the t
43、ime of provision and/or registration. Activation may also be omitted if the supplementary service in question does not imply automatic invocation. ) Depending on the supplementary service type, activation may take place either from the provided or the registered state. Termination of the active stat
44、e takes place through deactivation. ) *) 3, Call Waiting (CW) is a supplementary service which does nor imply registration. Completion of Calls to Busy Suhscriber (CCBS) is a supplementary service where registration takes place automatically. Abbreviated Dialling is a Supplementary sewice which does
45、 not imply automatic invocation. O Edition of November 20, 1992 CEPT T/CAC*S*L0-7 E 92 m 232b414 001L839 071 m CEPT Telecom TICAC S 10.7 E Annex 0.2. Page 3 USER OPERATION OF SUPPLEMENTARY SERVICES 3. 3.1. 3.1.1. 3.1.2. 3.1.3. 3.1.4. 3.1.5. 3.2. USER OPERATION OF SUPPLEMENTARY SERVICES User operatio
46、n of supplementary services may be divided into three groups: 1. Preparation of supplementary services, 2. Manual invocation of supplementary services, and 3. Interrogation of supplementary services. Preparation of Supplementary Services Preparation of a supplementary service means that the service
47、is brought into a required stable state. The above section already indicates a need for the first four user procedures in the following description. Add to this the possibility of overwriting an earlier registration without prior erasu re. Registration Data programming makes a specific supplementary
48、 service function in accordance with the requirements of the current user. rasure The deleting of data stored against a particular user termination and supplementary service. Activation An action taken to enable a process to run as and when required by the supplementary service concerned. Deactivati
49、on An action taken to terminate the active state of the supplementary service. Overwriting Attempts to register an already registered and possibly active supplementary service shall result in automatic erasure, a new registration, and possibly activation in accordance with the data entered by the user. Before the overwring is finally approved, the user shall be warned of the erasure of the old registration through an appropriate indication. The overwriting is not effective until after approval by the user. Overwriiing will not be treated separately because apart
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