1、December 2016 English price group 13No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).ICS 13.180!%5“2599118www.din.deDIN
2、EN ISO 6385Ergonomics principles in the design of work systems (ISO 6385:2016);English version EN ISO 6385:2016,English translation of DIN EN ISO 6385:2016-12Grundstze der Ergonomie fr die Gestaltung von Arbeitssystemen (ISO 6385:2016);Englische Fassung EN ISO 6385:2016,Englische bersetzung von DIN
3、EN ISO 6385:2016-12Principes ergonomiques de la conception des systmes de travail (ISO 6385:2016);Version anglaise EN ISO 6385:2016,Traduction anglaise de DIN EN ISO 6385:2016-12SupersedesDIN EN ISO 6385:200405www.beuth.deDocument comprises 24 pagesDTranslation by DIN-Sprachendienst.In case of doubt
4、, the German-language original shall be considered authoritative.12.16 DIN EN ISO 6385:2016-12 2 A comma is used as the decimal marker. National foreword This document (EN ISO 6385:2016) has been prepared by Technical Committee ISO/TC 159 “Ergonomics, Subcommittee SC 1 “General ergonomic principles
5、in collaboration with Technical Committee CEN/TC 122 “Ergonomics (Secretariat: DIN, Germany). The responsible German body involved in its preparation was DIN-Normenausschuss Ergonomie (DIN Standards Committee Ergonomics), Joint Committee NA 023-00-01 GA Grundstze der Ergonomie. The DIN Standards cor
6、responding to the International Standards referred to in this document are as follows: ISO 9241 (all parts) DIN EN ISO 9241 (all parts) ISO 9355 (all parts) DIN EN 894 (all parts) ISO 10075 DIN EN ISO 10075-1 ISO 10075-2 DIN EN ISO 10075-2 ISO 10075-3 DIN EN ISO 10075-3 ISO 11064 (all parts) DIN EN
7、ISO 11064 (all parts) ISO/TR 22411 DIN CEN ISO/TR 22411 ISO 26800 DIN EN ISO 26800 ISO/IEC Guide 71 DIN-Fachbericht 131 Amendments This standard differs from DIN EN ISO 6385:2004-05 as follows: a) terms and definitions have been aligned with those given in ISO 26800; b) the terms “usability” (2.12),
8、 “human-centred design” (2.13) and “accessibility” (2.14) have been newly added; c) the life cycle of a work system has been introduced in 3.2; d) the principle of adjustment has been included in 3.7; e) a distinction between verification and validation has been introduced in 3.7; f) Clause 4 has be
9、en extended to include Subclauses 4.5 “Usability”, 4.6 “Cost-benefit” and 4.7 “Conformance”. g) examples have been added in several clauses; h) the Bibliography has been updated. Previous editions DIN 33400: 1975-10, 1983-10 DIN V ENV 26385: 1990-12 DIN EN ISO 6385: 2004-05 DIN EN ISO 6385:2016-12 3
10、 National Annex NA (informative) Bibliography DIN CEN ISO/TR 22411, Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities DIN EN 894 (all parts), Safety of machinery Ergonomics requirements
11、for the design of displays and control actuators DIN EN ISO 9241 (all parts), Ergonomic requirements for office work with visual display terminals (VDTs) DIN EN ISO 10075-1, Ergonomic principles related to mental work-load Part 1: General principles and definitions DIN EN ISO 10075-2, Ergonomic prin
12、ciples related to mental work-load Part 2: Design principles DIN EN ISO 10075-3, Ergonomic principles related to mental work-load Part 3: Principles and requirements concerning methods for measuring and assessing mental work-load DIN EN ISO 11064 (all parts), Ergonomic design of control centres DIN
13、EN ISO 26800, Ergonomics General approach, principles and concepts DIN-Fachbericht 131, Guidelines for standards developers to address the needs of older persons and persons with disabilities DIN EN ISO 6385:2016-12 4 This page is intentionally blank EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM
14、 EN ISO 6385 October 2016 ICS 13.180 Supersedes EN ISO 6385:2004English Version Ergonomics principles in the design of work systems(ISO 6385:2016) Principes ergonomiques de la conception des systmes de travail (ISO 6385:2016) Grundstze der Ergonomie fr die Gestaltung von Arbeitssystemen (ISO 6385:20
15、16) This European Standard was approved by CEN on 16 July 2016. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical re
16、ferences concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a
17、CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedo
18、nia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROP
19、ISCHES KOMITEE FR NORMUNG CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2016 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 6385:2016 EForeword .4Introduction 51 Scope . 62 Terms and definitions . 73 Designi
20、ng work systems . 93.1 General principles 93.2 Work system design process 103.3 Formulation of goals (requirements analysis) .113.4 Analysis and allocation of functions 113.5 Design concept .123.6 Detailed design (or development) 123.6.1 General.123.6.2 Design of work organization.133.6.3 Design of
21、work tasks 133.6.4 Design of jobs .143.6.5 Design of work environment 143.6.6 Design of work equipment and interfaces 153.6.7 Design of workspace and workstation .153.7 Realization, implementation, adjustment, verification and validation .174 Evaluation and monitoring .174.1 General 174.2 Health and
22、 well-being 184.3 Safety 184.4 System performance . 184.5 Usability . 194.6 Cost-benefit . 194.7 Conformance 19Bibliography .20Contents PageEN ISO 6385:2016 (E) DIN EN ISO 6385:2016-12 2European foreword .3European foreword This document (EN ISO 6385:2016) has been prepared by Technical Committee IS
23、O/TC 159 “Ergonomics” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by April 2017, and con
24、flicting national standards shall be withdrawn at the latest by April 2017. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. This docum
25、ent supersedes EN ISO 6385:2004. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav R
26、epublic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. Endorsement notice The text of ISO 6385:2016 has been
27、approved by CEN as EN ISO 6385:2016 without any modification. EN ISO 6385:2016 (E) DIN EN ISO 6385:2016-12 3 ForewordISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is n
28、ormally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part i
29、n the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives, Part 1. In particular
30、the different approval criteria needed for the different types of ISO documents should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).Attention is drawn to the possibility that some of the elements of this doc
31、ument may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introduction and/or on the ISO list of patent declarations received (see www.iso.o
32、rg/patents).Any trade name used in this document is information given for the convenience of users and does not constitute an endorsement.For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment, as well as information about ISOs adherence to the WTO p
33、rinciples in the Technical Barriers to Trade (TBT) see the following URL: Foreword - Supplementary information.The committee responsible for this document is ISO/TC 159, Ergonomics, Subcommittee SC 1, General ergonomic principles.This third edition cancels and replaces the second edition (ISO 6385:2
34、004), which has been technically revised with the following changes: terms were aligned with the terms given in ISO 26000; 3.2, 3.7 and Clause 4 have been technically revised; life cycle of a work system was introduced in 3.2; principle of adjustment was added to 3.7 and validation replaced by verif
35、ication; new subclause on conformity was added to Clause 4; examples were added in several clauses.EN ISO 6385:2016 (E) DIN EN ISO 6385:2016-12 4 IntroductionTechnological, economic, organizational and human factors affect the work behaviour and well-being of people as part of a work system. Applyin
36、g ergonomic knowledge in the light of practical experience in the design of a work system is intended to satisfy human requirements.This International Standard provides a basic ergonomic framework for professionals and other people who deal with the issues of ergonomics, work systems and working sit
37、uations. The provisions of this International Standard will also apply to the design of products for use in work systems.Following the principles and requirements described in this International Standard will support management in making better decisions, for instance related to the sustainability o
38、f investments in work system innovation.In the design of work systems in accordance with this International Standard, the body of knowledge in the field of ergonomics is taken into account. Ergonomic evaluations of existing or new work systems will show the need for, and encourage attention to, the
39、role of the worker within those systems.ISO 26800 provides a general starting point for thought on ergonomics and determines the essential general principles and concepts. This International Standard presents these in the context of the design and evaluation of work systems.This International Standa
40、rd is also valuable in the application of management systems such as OHSAS 18001. Besides guidelines for processes, it also offers guidance for achieving good human performance.EN ISO 6385:2016 (E) DIN EN ISO 6385:2016-12 5 1 ScopeThis International Standard establishes the fundamental principles of
41、 ergonomics as basic guidelines for the design of work systems and defines relevant basic terms. It describes an integrated approach to the design of work systems, where ergonomists will cooperate with others involved in the design, with attention to the human, the social and the technical requireme
42、nts in a balanced manner during the design process.Users of this International Standard will include executives, managers, workers (and their representatives, when appropriate) and professionals, such as ergonomists, project managers and designers who are involved in the design or redesign of work s
43、ystems. Those who use this International Standard can find a general knowledge of ergonomics (human factors), engineering, design, quality and project management helpful.The term “work system” in this International Standard is used to indicate a large variety of working situations, including permane
44、nt and flexible work places. The intention of this International Standard is to assist in the improvement, (re)design or change of work systems. Work systems involve combinations of workers and equipment, within a given space and environment, and the interactions between these components within a wo
45、rk organization. Work systems vary in complexity and characteristics, for example, the use of temporary work systems. Some examples of work systems in different areas are the following: production, e.g. machine operator and machine, worker and assembly line; transportation, e.g. driver and car or lo
46、rry, personnel in an airport; support, e.g. maintenance technician with work equipment; commercial, e.g. office worker with workstation, mobile worker with a tablet computer, cook in a restaurant kitchen; other areas like health care, teaching and training.The observance of ergonomic principles appl
47、ies to all phases throughout the life cycle of the work system from conception through development, realization and implementation, utilization, maintenance and support to decommissioning.The systems approach in this International Standard gives guidance to the users of this International Standard i
48、n existing and new situations.The definitions and ergonomic principles specified in this International Standard apply to the design of optimal working conditions with regard to human well-being, safety and health, including the development of existing skills and the acquisition of new ones, while taking into account technological and economic effectiveness and efficiency.The principles in this International Standard are applicable to many other human activities, e.g. in the design of products for domestic and leisure activiti
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