DIN EN ISO 9241-910-2011 Ergonomics of human-system interaction - Part 910 Framework for tactile and haptic interaction (ISO 9241-910 2011) German version EN ISO 9241-910 2011《人机交互.pdf

1、November 2011 Translation by DIN-Sprachendienst.English price group 23No part of this translation may be reproduced without prior permission ofDIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany,has the exclusive right of sale for German Standards (DIN-Normen).I

2、CS 13.180; 35.180!$v-)“1831006www.din.deDDIN EN ISO 9241-910Ergonomics of human-system interaction Part 910: Framework for tactile and haptic interaction(ISO 9241-910:2011)English translation of DIN EN ISO 9241-910:2011-11Ergonomie der Mensch-System-Interaktion Teil 910: Rahmen fr die taktile und ha

3、ptische Interaktion (ISO 9241-910:2011)Englische bersetzung von DIN EN ISO 9241-910:2011-11Ergonomie de linteraction homme-systme Partie 910: Cadre pour les interactions tactiles at haptiques (ISO 9241-910:2011)Traduction anglaise de DIN EN ISO 9241-910:2011-11www.beuth.deDocument comprises pagesIn

4、case of doubt, the German-language original shall be considered authoritative.6410.11DIN EN ISO 9241-910:2011-11 A comma is used as the decimal marker. National foreword This standard has been prepared by Technical Committee ISO/TC 159 “Ergonomics” in collaboration with Technical Committee CEN/TC 12

5、2 “Ergonomics” (both secretariats are held by DIN, Germany). The responsible German body involved in its preparation was the Normenausschuss Ergonomie (Ergonomics Standards Committee), Working Committee NA 023-00-04 GA Gemeinschaftsarbeitsausschuss NAErg/NIA: Ergonomie fr Informationsverarbeitungssy

6、steme. The DIN Standards corresponding to the International Standards referred to in this document are as follows: ISO 9241-5 DIN EN ISO 9241-5 ISO 9241-12 DIN EN ISO 9241-12 ISO 9241-14 DIN EN ISO 9241-14 ISO 9241-15 DIN EN ISO 9241-15 ISO 9241-16 DIN EN ISO 9241-16 ISO 9241-17 DIN EN ISO 9241-17 I

7、SO 9241-110 DIN EN ISO 9241-110 ISO 9241-210 DIN EN ISO 9241-210 ISO 9241-400 DIN EN ISO 9241-400 ISO 9241-410 DIN EN ISO 9241-410 ISO 11064-4 DIN EN ISO 11064-4 2 DIN EN ISO 9241-910:2011-11 3 National Annex NA (informative) Bibliography DIN EN ISO 9241-5, Ergonomic requirements for office work wit

8、h visual display terminals (VDTs) Part 5: Workstation layout and postural requirements DIN EN ISO 9241-12, Ergonomic requirements for office work with visual display terminals (VDTs) Part 12: Presentation of information DIN EN ISO 9241-14, Ergonomic requirements for office work with visual display t

9、erminals (VDTs) Part 14: Menu dialogues DIN EN ISO 9241-15, Ergonomic requirements for office work with visual display terminals (VDTs) Part 15: Command dialogues DIN EN ISO 9241-16, Ergonomic requirements for office work with visual display terminals (VDTs) Part 16: Direct-manipulation dialogues DI

10、N EN ISO 9241-17, Ergonomic requirements for office work with visual display terminals (VDTs) Part 17: Form filling dialogues DIN EN ISO 9241-110, Ergonomics of human-system interaction Part 110: Dialogue principles DIN EN ISO 9241-210, Ergonomics of human-system interaction Part 210: Human-centred

11、design for interactive systems DIN EN ISO 9241-400, Ergonomics of human-system interaction Part 400: Principles and requirements for physical input devices DIN EN ISO 9241-410, Ergonomics of human-system interaction Part 410: Design criteria for physical input devices DIN EN ISO 11064-4, Ergonomic d

12、esign of control centres Part 4: Layout and dimensions of workstations This page is intentionally blank DIN EN ISO 9241-910:2011-11 4EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 9241-910 July 2011 ICS 13.180; 35.180 English Version Ergonomics of human-system interaction - Part 910: Frame

13、work for tactile and haptic interaction (ISO 9241-910:2011) Ergonomie de linteraction homme-systme - Partie 910: Cadre pour les interactions tactiles et haptiques (ISO 9241-910:2011) Ergonomie der Mensch-System-Interaktion - Teil 910: Rahmen fr die taktile und haptische Interaktion (ISO 9241-910:201

14、1) This European Standard was approved by CEN on 8 July 2011. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical refe

15、rences concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CE

16、N member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ic

17、eland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Aven

18、ue Marnix 17, B-1000 Brussels 2011 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 9241-910:2011: EContents Page Foreword . Introduction. 1 Scope 2 Terms and definitions . 3 Introduction to haptics 4 Human haptic exploration 4.

19、1 Importance of the haptic sense . 4.2 Haptics and vision. 4.3 Manual exploration of objects 4.4 Training in exploratory procedures. 4.5 The problem of getting an overview of a scene with haptics . 4.6 Minimum physical stimulation: absolute thresholds 4.7 Minimum differences needed for perception 4.

20、8 Perception of geometric properties of objects. 4.9 Perception of weight . 4.10 Perception of material properties 4.11 Number and size of contact surfaces in tactile/haptic devices 4.12 Summary 5 When to use tactile/haptic interactions. 5.1 General . 5.2 Accessibility. 5.3 Desktop interactions .1 5

21、.4 Mobile interactions1 5.5 Robotics .1 5.6 Medical1 5.7 Gaming .1 5.8 Art and creativity .1 5.9 Multimodal applications and simulators.1 6 Designing tactile/haptic interactions.1 6.1 Design guidelines for tactile/haptic interaction .1 6.2 Designing tactile/haptic space.1 6.3 Addressability and reso

22、lution in tactile/haptic interaction. 7 User-initiated interactive task primitives 7.1 General . 7.2 Searching . 7.3 Overviewing . 7.4 Navigating 7.5 Targeting 7.6 Selection. 7.7 Manipulation 8 Tactile/haptic interaction elements .2 8.1 General .2 8.2 Tactile/haptic functional effects.2 8.3 Tactile/

23、haptic properties of objects.28.4 Control elements .2 8.5 Using multi-point-contact interfaces.2 8.6 Combining elements and effects .2 8.7 Distinguishability.2 EN ISO 9241-910:2011 (E) DIN EN ISO 9241-910:2011-11 2661010101011111212121212131313141414555667788920222222222323232455568899649 The range

24、of tactile/haptic interface devices2 9.1 General2 9.2 Selection criteria2 Annex A (informative) Tactile devices. Annex B (informative) Tactile/haptic devices that provide force feedback. Annex C (informative) Physiology of haptics.4 Bibliography 5 EN ISO 9241-910:2011 (E) DIN EN ISO 9241-910:2011-11

25、 3999404495Foreword This document (EN ISO 9241-910:2011) has been prepared by Technical Committee ISO/TC 159 “Ergonomics” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard

26、, either by publication of an identical text or by endorsement, at the latest by January 2012, and conflicting national standards shall be withdrawn at the latest by January 2012. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CE

27、N and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus,

28、 Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. EN ISO 9241-910:2011 (E) DIN EN ISO 9241

29、-910:2011-11 4ISO 9241 consists of the following parts, under the general title Ergonomic requirements for office work with visual display terminals (VDTs): Part 1: General introduction Part 2: Guidance on task requirements Part 4: Keyboard requirements Part 5: Workstation layout and postural requir

30、ements Part 6: Guidance on the work environment Part 9: Requirements for non-keyboard input devices Part 11: Guidance on usability Part 12: Presentation of information Part 13: User guidance Part 14: Menu dialogues Part 15: Command dialogues Part 16: Direct manipulation dialogues Part 17: Form filli

31、ng dialogues ISO 9241 also consists of the following parts, under the general title Ergonomics of human-system interaction: Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services Part 100: Introduction to standards related to software ergonomics Techn

32、ical Report Part 110: Dialogue principles Part 129: Guidance on software individualization Part 143: Forms EN ISO 9241-910:2011 (E) DIN EN ISO 9241-910:2011-11 5Endorsement notice The text of ISO 9241-910:2011 has been approved by CEN as a EN ISO 9241-910:2011 without any modification. Part 151: Gui

33、dance on World Wide Web user interfaces Part 171: Guidance on software accessibility Part 210: Human-centred design for interactive systems Part 300: Introduction to electronic visual display requirements Part 302: Terminology for electronic visual displays Part 303: Requirements for electronic visu

34、al displays Part 304: User performance test methods for electronic visual displays Part 305: Optical laboratory test methods for electronic visual displays Part 306: Field assessment methods for electronic visual displays Part 307: Analysis and compliance test methods for electronic visual displays

35、Part 308: Surface-conduction electron-emitter displays (SED) Technical Report Part 309: Organic light-emitting diode (OLED) displays Technical Report Part 310: Visibility, aesthetics and ergonomics of pixel defects Technical Report Part 400: Principles and requirements for physical input devices Par

36、t 410: Design criteria for physical input devices Part 411: Evaluation methods for the design of physical input devices Technical Specifiction Part 420: Selection of physical input devices Part 910: Framework for tactile and haptic interaction Part 920: Guidance on tactile and haptic interactions Th

37、e following parts are under preparation: Part 154: Interactive voice response (IVR) applications Human-centred design and evaluation methods, optical characteristics of autostereoscopic displays, and requirements, analysis and compliance test methods for the reduction of photosensitive seizures are

38、to form the subjects of future parts 230, 331 and 391. 1 Scope This part of ISO 9241 provides a framework for understanding and communicating various aspects of tactile/haptic interaction. It defines terms, describes structures and models, and gives explanations related to the other parts of the ISO

39、 9241 “900” subseries. It also provides guidance on how various forms of interaction can be applied to a variety of user tasks. It is applicable to all types of interactive systems making use of tactile/haptic devices and interactions. It does not address purely kinaesthetic interactions, such as ge

40、stures, although it might be useful for understanding such interactions. 2 Terms and definitions For the purposes of this document, the following terms and definitions apply. 2.1 haptics, noun sensory and/or motor activity based in the skin, muscles, joints and tendons NOTE Haptics consists of two p

41、arts: touch and kinaesthesis. 2.2 haptic, adj appertaining to haptics NOTE While there is no difference between haptic and tactile in most dictionary definitions, in the area of haptics, researchers and developers use haptic to include all haptic sensations, while tactile is limited to mechanical st

42、imulation of the skin. In ISO 9241, the word haptic covers all touch sensations and tactile is used in a more specific manner. Also, both terms can be used together to assist in searches. 2.3 touch sense based on receptors in the skin NOTE Cutaneous receptors are used for the perception of touch. 2.

43、4 cutaneous belonging to the skin NOTE Cutaneous receptors respond to mechanical stimulation and temperature changes. EN ISO 9241-910:2011 (E) DIN EN ISO 9241-910:2011-11 6Introduction Tactile and haptic interactions are becoming increasingly important as candidate interaction modalities in computer

44、 systems such as special-purpose computing environments (e.g. simulation) and assistive technologies. While considerable research exists, it involves a wide diversity of terms, meanings of terms, viewpoints, software and hardware objects, attributes and interactions. This diversity can lead to serio

45、us ergonomic difficulties for both developers and users of tactile/haptic interactions. This part of ISO 9241 provides a common set of terms, definitions and descriptions for the various concepts central to the design and use of tactile/haptic interactions. It includes basic guidance (including refe

46、rences to related standards) in the design of tactile/haptic interactions. It also provides an overview of the range of tactile/haptic applications, objects, attributes and interactions. 2.5 tactile appertaining to touch 2.6 vibrotactile vibration-based stimulation of the skin EXAMPLE A cellular pho

47、ne uses vibrotactile stimulation to alert the user. 2.7 kinaesthesis, noun sense and motor activity based in the muscles, joints and tendons NOTE 1 Kinaesthesis includes both input and output. NOTE 2 Receptors in the muscles, joints and tendons are used for the perception of kinaesthesis. NOTE 3 Mus

48、cles, tendons and joints are used for motor activity. 2.8 kinaesthetic, adj appertaining to kinaesthesis NOTE 1 Types of kinaesthetic sensation arise from force, movement, position, displacement and joint angle. NOTE 2 Types of kinaesthetic actions include movement, exertion of force and torque, and

49、 achievement of position, displacement and joint angle. NOTE 3 Proprioception refers to the sense of ones own body position and movement. This term is often used interchangeably with kinaesthesis, although the latter is concerned more with motion. The sense of balance, for example, might fall more under proprioception than kinaesthesis. 2.9 force feedback force presented to and detected by a user NOTE Although this does not necessarily inv