DOT 49 CFR PART 700-2010 ORGANIZATION FUNCTIONING AND AVAILABLE INFORMATION.pdf

1、515 PART 700ORGANIZATION, FUNC-TIONING AND AVAILABLE IN-FORMATION Sec. 700.1 Purpose. 700.2 Organization and functioning of Am-trak. 700.3 Availability of documents, assistance, and information. AUTHORITY: 5 U.S.C. 552(a) (1), (2). SOURCE: 49 FR 24378, June 13, 1984, unless otherwise noted. 700.1 Pu

2、rpose. This part describes the organization and functioning of Amtrak and the availability to the public of documents and information concerning its poli-cies, procedures and activities. 700.2 Organization and functioning of Amtrak. The creation of the National Rail-road Passenger Corporation (Am-tr

3、ak) was authorized by the Rail Pas-senger Service Act, as amended, 84 Stat. 1327, 45 U.S.C. 541 et seq. (the Act). The Act requires that Amtrak be operated and managed as a for-profit corporation, that it be incorporated under the District of Columbia Busi-ness Corporation Act, and subject to the pr

4、ovisions of that statute to the extent not inconsistent with the Act, and that it provide a balanced trans-portation system by developing, oper-ating, and improving intercity rail pas-senger service. The Act also states that Amtrak will not be an agency or estab-lishment of the United States Govern-

5、ment. Amtrak thus is a corporation created by Congress to compete for the transportation business of the inter-city traveller, to the end that the trav-elling public will have a choice of trav-el modes. The address of its head-quarters is 400 North Capitol Street, NW., Washington, DC 20001. Telephon

6、e: (202) 3833000. (a) Board of Directors. Amtraks major policies are established by its board of directors. The nine members of the board are selected as follows: The Sec-retary of Transportation serves as an ex-officio member and Amtraks Presi-dent, ex-officio, is Chairman of the Board; three membe

7、rs are appointed by the President of the United States and confirmed by the Senate (representing labor, State Governors, and business); two represent commuter authorities and are selected by the President from lists drawn up by those authorities; and two are selected by the Corpora-tions preferred s

8、tockholder, the De-partment of Transportation. (b) Officers and central management. Amtrak is managed by a President and a Management Committee consisting of four Executive Vice Presidents. Re-porting to the Executive Vice Presi-dents are eleven vice presidents rep-resenting sales, transportation ma

9、r-keting, planning and development, computer services, labor relations, fi-nance and treasurer, personnel, pas-senger and operating services, govern-ment affairs, operations and mainte-nance, engineering, and the General Counsel. Areas handled as special mat-ters with the authority of vice presi-den

10、ts, such as corporate communica-tions, safety, real estate, procurement, materials management, police and se-curity, contract administration, and internal audit are supervised by assist-ant vice presidents and directors. (c) Regional and field structure. The need for decentralization of functions in

11、 the areas of passenger services and transportation operations has led to the creation of Amtraks regional and field structure. Field offices are lo-cated in major cities such as Balti-more, Philadelphia, New York, Albany, Boston, Chicago, Seattle and Los Ange-les. Pursuant to overall policies estab

12、-lished at headquarters in Washington, DC, these offices handle matters like the assignment and scheduling of em-ployees who work on board moving trains; purchase, stowage and prepara-tion of food for dining service; mainte-nance and rehabilitation of rolling stock; and daily operating arrange-ments

13、 such as the make-up of trains or the cleaning and repairing of cars on trains. (d) Route system. Amtraks basic route system has been established pur-suant to statutory guidelines, and in some cases by specific statutory direc-tive. Out of a route system covering about 23,000 route-miles, Amtrak own

14、s a right-of-way of about 2,600 track miles in the Northeast Corridor (Wash-ington-New York-Boston; New Haven- VerDate Mar2010 10:10 Dec 13, 2010 Jkt 220218 PO 00000 Frm 00525 Fmt 8010 Sfmt 8010 Y:SGML220218.XXX 220218wwoods2 on DSK1DXX6B1PROD with CFRProvided by IHSNot for ResaleNo reproduction or

15、networking permitted without license from IHS-,-,-516 49 CFR Ch. VII (10110 Edition) 700.3 Springfield; and Philadelphia-Harris-burg) and small segments of track near Albany, New York, and Kalamazoo, Michigan. In the Northeast Corridor Amtrak trains are run by operating crews consisting of Amtrak em

16、ployees. On other routes, Amtrak operates trains on the tracks of about twenty different privately owned railroads and compensates the railroad for the use of their facilities and for the services of their employees, including engineers, conductors, and maintenance per-sonnel. Those private railroad

17、s are re-sponsible for the conditions of the roadbed and for coordinating the flow of traffic over their lines. (e) Operations. Amtrak provides about 250 trains daily, serving about 500 stations in over forty states. Am-trak owns most of its cars and loco-motives, some of its stations, and most of i

18、ts repair facilities. Its capital im-provements and almost half of its oper-ating losses are supported principally through Federal financing, with some State, regional and local financial sup-port for some trains and stations. Con-gress requires Amtrak to earn revenues equivalent to at least fifty p

19、ercent of its operating costs, and it currently does so. (f) Revenue production. The sale of tickets for transportation and accom-modations, Amtraks principal source of revenue, is accomplished through Amtrak ticket agents at stations, trav-el agencies, and five central reserva-tion offices which se

20、rvice a nationwide telephone network. National Time-tables contain basic information about routes, stations, and services. 700.3 Availability of documents, as-sistance, and information. (a) A member of the public having need for assistance or information con-cerning any of the matters described in 7

21、00.2 should address his or her con-cerns in a letter or other written com-munication directed to the appropriate vice president or to the Director of Corporate Communications. Amtrak will bring such communications to the attention of the appropriate official if they are misdirected in the first in-s

22、tance. Formal requests for records under 5 U.S.C. 552(a)(3) of the Freedom of Information Act are to be made in accordance with the provisions of 49 CFR 701.4. (b) The National Train Timetables described in 700.2(f) are widely distrib-uted in the continental United States and are available in major

23、cities in Eu-rope, Canada and Mexico. When they are updated (usually in April and Octo-ber each year) each printing involves about 1,000,000 copies. They are ordi-narily available at staffed Amtrak sta-tions and copies are usually kept on hand in the offices of about 9800 travel agents who are autho

24、rized to sell Am-trak tickets. A person unable to obtain a copy locally should request one from the Director of Corporate Communica-tions at the Washington, DC head-quarters. The timetable depicts the major Amtrak train routes on a map of the United States, and most of the re-mainder of the booklet

25、shows the schedules for specific trains. Several pages are used to offer travel informa-tion dealing with the availability of as-sistance to handicapped travellers, red cap service, purchase of tickets on board, use of credit cards and personal checks, handling of baggage, refunds for unused tickets

26、 and similar matters. (c) Also available to members of the public at most staffed Amtrak sta-tions, and usually maintained in the offices of travel agencies authorized to sell Amtrak tickets, is a copy of the Reservations and Ticketing Manual (RTM) which constitutes a compen-dium of information gove

27、rning Amtrak employees in furnishing transportation to the travelling public. It contains substantial segments dedicated to the following topics: Amtraks computer system and its communication codes; interline service agreements; passenger and baggage services; customer rela-tions functions; reservat

28、ions policy and procedures; acceptance of checks and credit cards; refunds; missed connec-tion policies; ticketing; accommoda-tions; employee pass travel; location maps for Amtrak stations; and inter-modal state maps. (d) A full statement of Amtraks tar-iffs containing the fares for point-to- point

29、travel, regional plan travel and all relevant travel conditions, such as excursions, discounts, family plans, ac-commodations, etc., is contained in the privately published Official Railway VerDate Mar2010 10:10 Dec 13, 2010 Jkt 220218 PO 00000 Frm 00526 Fmt 8010 Sfmt 8010 Y:SGML220218.XXX 220218wwo

30、ods2 on DSK1DXX6B1PROD with CFRProvided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-517 Natl Railroad Passenger Corp. (AMTRAK) 701.2 Guide, which is available by subscrip-tion from its publisher at 424 West 33rd Street, New York, New York 10001. A copy of

31、 the guide can usually be found at each staffed Amtrak station, and at the offices of travel agents authorized to sell Amtrak tickets. Tariff changes which occur between issues of the Guide are published and widely distrib-uted by Amtrak pending their publica-tion in the next issue of the Guide. (e)

32、 Each of the documents described in paragraphs (b) through (d) of this section is available to the public for in-spection during regular business hours at the office of Amtraks Freedom of Information Office at its headquarters at 400 North Capitol Street, NW., Wash-ington, DC 20001, and at the offic

33、e of the Division Manager, Human Re-sources, in New Haven, Philadelphia, Baltimore, New York, Los Angeles and Chicago. Each document has its own index. Since each index is useful only in connection with the document to which it pertains, and since requests for indices are uncommon, Amtrak has determ

34、ined that publication of its indi-ces as described in 5 U.S.C. 552(a)(2) would be unnecessary and impracti-cable. PART 701AMTRAK FREEDOM OF INFORMATION ACT PROGRAM Sec. 701.1 General provisions. 701.2 Definitions. 701.3 Policy. 701.4 Amtrak public information. 701.5 Requirements for making requests.

35、 701.6 Release and processing procedures. 701.7 Timing of responses to requests. 701.8 Responses to requests. 701.9 Business information. 701.10 Appeals. 701.11 Fees. 701.12 Other rights and services. AUTHORITY: 5 U.S.C. 552; 49 U.S.C. 24301(e). SOURCE: 63 FR 7311, Feb. 13, 1998, unless otherwise no

36、ted. 701.1 General provisions. This part contains the rules that the National Railroad Passenger Corpora-tion (Amtrak) follows in processing requests for records under the Freedom of Information Act (FOIA), Title 5 of the United States Code, section 552. In-formation routinely provided to the public

37、 (i.e., train timetables, press re-leases) may be obtained without fol-lowing Amtraks FOIA procedures. As a matter of policy, Amtrak may make discretionary disclosures of records or information exempt under the FOIA whenever disclosure would not foreseeably harm an interest protected by an FOIA exem

38、ption; however, this policy does not create any right en-forceable in court. 701.2 Definitions. Unless the context requires otherwise in this part, masculine pronouns in-clude the feminine gender and in-cludes means includes but is not lim-ited to. (a) Amtrak or Corporation means the National Railro

39、ad Passenger Corpora-tion. (b) Appeal means a request submitted to the President of Amtrak or designee for review of an adverse initial deter-mination. (c) Business days means working days; Saturdays, Sundays, and legal public holidays are excluded in com-puting response time for processing FOIA req

40、uests. (d) Disclose or disclosure means mak-ing records available for examination or copying, or furnishing a copy of non-exempt responsive records. (e) Electronic data means records and information (including E-mail) that are created, stored, and retrievable by electronic means. (f) Exempt informat

41、ion means informa-tion that is exempt from disclosure under one or more of the nine exemp-tions to the FOIA. (g) Final determination means a deci-sion by the President of Amtrak or des-ignee concerning a request for review of an adverse initial determination re-ceived in response to an FOIA request.

42、 (h) Freedom of Information Act or FOIA means the statute as codified in section 552 of Title 5 of the United States Code as amended. (i) Freedom of Information Officer means the Amtrak official designated to fulfill the responsibilities of imple-menting and administering the Free-dom of Information Act as specifically designated under this part. VerDate Mar2010 10:10 Dec 13, 2010 Jkt 220218 PO 00000 Frm 00527 Fmt 8010 Sfmt 8010 Y:SGML220218.XXX 220218wwoods2 on DSK1DXX6B1PROD with CFRProvided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-