EN 14873-1-2005 en Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 1 Specification for the storage facility and related stor.pdf

1、BRITISH STANDARDBS EN 14873-1:2005Furniture removal activities Storage of furniture and personal effects for private individuals Part 1: Specification for the storage facility and related storage provision The European Standard EN 14873-1:2005 has the status of a British StandardICS 03.080.30g49g50g

2、3g38g50g51g60g44g49g42g3g58g44g55g43g50g56g55g3g37g54g44g3g51g40g53g48g44g54g54g44g50g49g3g40g59g38g40g51g55g3g36g54g3g51g40g53g48g44g55g55g40g39g3g37g60g3g38g50g51g60g53g44g42g43g55g3g47g36g58BS EN 14873-1:2005This British Standard was published under the authority of the Standards Policy and Strat

3、egy Committee on 13 February 2006 BSI 13 February 2006ISBN 0 580 47748 7National forewordThis British Standard is the official English language version of EN 14873-1:2005. The UK participation in its preparation was entrusted to Technical Committee TW/2, Transport services, which has the responsibil

4、ity to: A list of organizations represented on this committee can be obtained on request to its secretary.Particular attention is drawn to the fact that the requirements applicable to self storage for the purposes of this standard, may not necessarily be appropriate for the provision of self storage

5、 facilities unassociated with furniture and personal effects removals services.Cross-referencesThe British Standards which implement international or European publications referred to in this document may be found in the BSI Catalogue under the section entitled “International Standards Correspondenc

6、e Index”, or by using the “Search” facility of the BSI Electronic Catalogue or of British Standards Online.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. Compliance with a British Standard does not of itself

7、 confer immunity from legal obligations. aid enquirers to understand the text; present to the responsible international/European committee any enquiries on the interpretation, or proposals for change, and keep UK interests informed; monitor related international and European developments and promulg

8、ate them in the UK.Summary of pagesThis document comprises a front cover, an inside front cover, the EN title page, pages 2 to 8, an inside back cover and a back cover.The BSI copyright notice displayed in this document indicates when the document was last issued.Amendments issued since publicationA

9、md. No. Date CommentsEUROPEAN STANDARDNORME EUROPENNEEUROPISCHE NORMEN 14873-1June 2005ICS 03.080.30English versionFurniture removal activities - Storage of furniture and personaleffects for private individuals - Part 1: Specification for thestorage facility and related storage provisionActivits de

10、dmnagement - Entreposage des meubles etobjets mobiliers de particuliers - Partie 1 : Spcification dulocal et de la mise en oeuvre de lentreposageUmzugsdienste - Lagerung von Mbeln und persnlichenGegenstnden fr Privatpersonen - Teil 1: Festlegungen frdie Lagereinrichtung und damit verbundene Vorkehru

11、ngenThis European Standard was approved by CEN on 4 May 2005.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical refere

12、nces concerning such nationalstandards may be obtained on application to the Central Secretariat or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into i

13、ts own language and notified to the Central Secretariat has the same status as the officialversions.CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxem

14、bourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Centre: rue de Stassart, 36 B-1050 Brussels 2005 CEN All rights of exploi

15、tation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 14873-1:2005: EEN 14873-1:2005 (E) 2 Contents page Foreword 3 Introduction . 4 1 Scope. 5 2 Normative references. 5 3 Terms and definitions 5 4 The storage facility (minimum provision). 6 5 Container storage.

16、6 5.1 Construction and condition of containers6 5.2 Loading of containers 6 5.3 Closure (steel containers only) . 6 5.4 Handling and stacking of containers 7 5.5 Protection of stored items . 7 5.6 Storage of oversize items 7 6 Loose storage. 7 6.1 Storage space. 7 6.2 Identification of stored items.

17、 7 6.3 Protection of stored items . 7 7 Self-storage units . 7 7.1 General construction and condition of units7 7.2 Loading and unloading conditions . 8 7.3 Handling equipment . 8 7.4 Security . 8 7.5 Recording of access and egress. 8 EN 14873-1:2005 (E) 3 Foreword This document (EN 14873-1:2005) ha

18、s been prepared by Technical Committee CEN/TC 320 “Transport - Logistics and services”, the secretariat of which is held by DS. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by December 2005, and c

19、onflicting national standards shall be withdrawn at the latest by December 2005. This document has been prepared by CEN/TC 320/WG 4 “Furniture removals activities“ as the first part of a two part draft European Standard and has been submitted to CEN Technical Committee CEN/TC 320 “Transport - Logist

20、ics and Services“ for approval as a draft for CEN Formal Vote. No existing European Standard will be superseded by the eventual publication of this standard. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this

21、 European Standard: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EN 14873

22、-1:2005 (E) 4 Introduction This European Standard is the first part of a two-part standard, intended to establish a minimum level of service and performance, in enterprises dealing with the storage of furniture and personal effects, for private individuals. Together with Part 2 and EN 12522-1 and EN

23、 12522-2 Furniture removal activities- Furniture removal for private individuals, it forms a suite of European Standards that specify a minimum standard of services and facilities for the removal and storage of household furniture and effects for private individuals that should be available on an eq

24、ual basis, across the European Community. Within each activity, it has been necessary to make a distinction between the “service“ on the one hand, and the “provision of the service“ on the other: the service: all the services agreed upon between the service provider and the customer within the frame

25、work of the contract; include characteristics which allow this said service to be assessed; provision of the service: all the factors employed by the service provider which include the personnel, the equipment, the organization and the budget with a view to carrying out the service. The systems of r

26、eference constitute a beneficial means of achieving the following objectives: create a dialogue with the consumers which is favourable to the profession; permit customers to identify and compare the services offered by companies in order to benefit from the positive spin-off of fair competition in a

27、n open market; protect customers against provision of services, the characteristics of which may not be in compliance with the standards; allow the professionals of the trade to conduct their activity with the aid of technical specifications that are clearly defined by a common understanding; finall

28、y, as regards the single market, to allow the activity to position itself efficiently in order to meet the needs of the European customer by having at its disposal, in particular, harmonized general conditions of contract. EN 14873-1:2005 (E) 5 1 Scope This European Standard specifies minimum requir

29、ements for the provision of storage facilities and related services, for furniture and personal effects belonging to private individuals and is applicable to all forms of such storage whatever the means of containment employed. This does not exclude its application to services and facilities provide

30、d for the storage of items of furniture in other ownership. Part 2 specifies service activities designed to ensure that such a service is customer oriented. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only th

31、e edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 12522-1:1998, Furniture removal activities Furniture removal for private individuals Part 1: Service specification EN 12522-2:1998, Furniture removal activities Furni

32、ture removal for private individuals Part 2: Provision of service 3 Terms and definitions For the purposes of this document, the terms and definitions given in EN 12522-1:1998 and EN 12522-2:1998 together with the following apply. 3.1 storage facility building, structure or designated area from whic

33、h storage services are operated 3.2 container storage system of storage and related services, in which the stored items are packed into individual containers manufactured of durable materials (e.g. wood, metals or plastics) enclosing a finite space and providing a storage option that is transferable

34、 between storage sites, without the need for loading/ unloading and is capable of being used with a variety of transport types 3.3 loose storage system of storage in which the stored items are placed in an identified space e.g. room, static container, area of floor or shelving 3.4 self-storage syste

35、m of storage in which the service provider allocates a finite, secured unit for storage to which the customer has the right to exclusive access 3.5 the natural elements weather conditions usually prevailing in the location of the storage facility 3.6 sound condition structurally robust, without sign

36、ificant deterioration from the as new condition clean and free from contamination that would affect the stored items, and capable of protecting the stored items from unauthorised access and deterioration through exposure to the natural elements EN 14873-1:2005 (E) 6 4 The storage facility (minimum p

37、rovision) The storage facility shall, as a minimum, be constructed/configured/administered to provide the following: Protection against the natural elements. Monitoring of vermin infestation and provision of control as required. Uniquely identified units of storage space whether in single or multipl

38、e lots. Means of securing entrances / exits. Facility for customers to access stored items without the need to remove the items from site. Control of access and egress, sufficient to prevent unauthorised removal of stored items other than through forced entry or exit or other illegal means. Intruder

39、 alarm system, automatically triggered and capable of giving an audible alarm or alerting a remote monitoring system. Fire detection and alarm system providing an audible warning and a system or procedure capable of alerting a remote monitoring station. Local fire control, provision of prevention eq

40、uipment and operating procedures, appropriate to the short term protection of the items stored and capable of extinguishing or containing fires. Allocation of space shall be controlled through a system ensuring accurate recording of the identity of the storage space or storage unit allocated to each

41、 customer. 5 Container storage 5.1 Construction and condition of containers 5.1.1 Containers shall be constructed in a manner that: - Provides a self contained, fully enclosed storage space. - Provides an opening for filling and emptying that may be closed and secured if required. - Permits their mo

42、vement in the filled condition. 5.1.2 Containers shall be maintained in sound condition and a procedure shall be in place that requires all such containers to be inspected prior to being made available to a new customer. 5.2 Loading of containers Procedures shall be in place that require that the pl

43、acement of contents within containers is effected in a manner that distributes content weight evenly in the container. When required, lashing points shall be provided within the container and used to secure loose items. 5.3 Closure (steel containers only) The means of closure shall be capable of pre

44、venting unauthorised access, other than where entry is gained through the infliction of significant physical damage to the container seal or lock. Procedures EN 14873-1:2005 (E) 7 shall be in place that require that all such containers are inspected at change of contents to confirm that closures fun

45、ction effectively. NOTE It is strongly recommended that similar procedures be adopted for other containers. 5.4 Handling and stacking of containers Procedures shall be in place to ensure that equipment appropriate to the safe handling/stacking of containers is available when required and that adequa

46、te training of operatives with regard to its use, is provided. 5.5 Protection of stored items For each container in active use, a minimum of 3 clean protective covers (blankets or pads) per cubic metre of storage space, shall be available. 5.6 Storage of oversize items An area shall be provided for

47、the storage of items too large to fit into the containers provided. 6 Loose storage 6.1 Storage space The uniquely identified storage space shall be appropriate to the items to be stored in terms of dimension, configuration, and environment. 6.2 Identification of stored items Each item to be stored

48、shall be identified in a manner that provides durable traceability to the customer and that cannot itself cause damage to the stored items. 6.3 Protection of stored items Stored items shall be stowed in a manner that minimises the risk of loss, damage or deterioration through environmental impact us

49、ing screens or covers as appropriate. 7 Self-storage units 7.1 General construction and condition of units 7.1.1 Storage units shall be constructed in a manner that provides a lockable self contained storage space that may be closed and secured if required whether by mechanisms provided by the self-storage operator or by the customer. 7.1.2 Storage units shall be handed over in a clean and sound condition. 7.1.3 All access ways shall be fully lit and the intensity of light shall be sufficient for safe handling and acces