EN 15628-2014 en Maintenance - Qualification of maintenance personnel《维护 维修人员的资格判定》.pdf

1、BSI Standards PublicationBS EN 15628:2014Maintenance Qualificationof maintenance personnelBS EN 15628:2014 BRITISH STANDARDNational forewordThis British Standard is the UK implementation of EN 15628:2014. It supersedes PD CEN/TR 15628:2007 which is withdrawn.The UK committee voted for this standard

2、at the final stage, however they draw users attention to the following: In the UK, it is recommended that maintenance personnel serve an apprenticeship in a maintenance discipline (such as Plant, Production, Aircraft, Marine etc.) for at least 3 years before they are classified as competent and qual

3、ified, ideally progressing to Engineering Technician (Eng Tech) status and beyond as part of their continued professional development (CPD).The UK participation in its preparation was entrusted to Technical Committee DS/1, Dependability.A list of organizations represented on this committee can be ob

4、tained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. The British Standards Institution 2015.Published by BSI Standards Limited 2015ISBN 978 0 580 80948 4ICS 03.080.10; 03.100.30C

5、ompliance with a British Standard cannot confer immunity from legal obligations.This British Standard was published under the authority of the Standards Policy and Strategy Committee on 30 April 2015.Amendments/corrigenda issued since publicationDate T e x t a f f e c t e dEUROPEAN STANDARD NORME EU

6、ROPENNE EUROPISCHE NORM EN 15628 August 2014 ICS 03.080.10; 03.100.30 Supersedes CEN/TR 15628:2007English Version Mainteance -Qualifcation fmainteance prsonel Maintenance - Qualification du personnel de la maintenance Instandhaltung - Qualifikation des InstandhaltungspersonalsThis European Standard

7、was approved by CEN on 18 July 2014. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such na

8、tional standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own lan

9、guage and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greec

10、e, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG C

11、EN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels 2014 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 15628:2014 EBS EN 15628:2014EN 15628:2014 (E) 2 Contents Page Foreword 3 Introduction .4 1 Scope 5 2 Normative ref

12、erences 5 3 Terms and definitions .5 4 Competences .6 4.1 Competences of a Maintenance Technician Specialist .6 4.2 Competences of a Maintenance Supervisor and Maintenance Engineer 7 4.3 Competences of a Maintenance Manager .8 5 Required minimum skills and essential knowledge (profile) 8 5.1 Require

13、d minimum skills and essential knowledge for a Maintenance Technician Specialist 8 5.2 Required minimum skills and essential knowledge for a Maintenance Supervisor/Engineer . 12 5.3 Required minimum skills and essential knowledge for a Maintenance Manager 18 6 Essential requirements and experience .

14、 24 6.1 Maintenance Technician Specialist 24 6.2 Maintenance Supervisor and/or a Maintenance Engineer 24 6.3 Maintenance Manager 24 Annex A (informative) Example of a Maintenance Technician Specialist tasks 26 A.1 Economics . 26 A.2 Customers . 26 A.3 Processes 26 A.4 Staff 26 A.5 External partners

15、26 Annex B (informative) Example of a Maintenance Supervisor/Engineer tasks . 27 B.1 Economics . 27 B.2 Customers . 27 B.3 Processes 27 B.4 Staff 28 B.5 External partners 29 Annex C (informative) Example of a Maintenance Manager tasks 30 C.1 Economics . 30 C.2 Customers . 30 C.3 Processes 30 C.4 Sta

16、ff 31 C.5 External partners 31 Bibliography . 32 BS EN 15628:2014EN 15628:2014 (E) 3 Foreword This document (EN 15628:2014) has been prepared by Technical Committee CEN/TC 319 “Maintenance”, the secretariat of which is held by UNI. This European Standard shall be given the status of a national stand

17、ard, either by publication of an identical text or by endorsement, at the latest by February 2015, and conflicting national standards shall be withdrawn at the latest by February 2015. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent right

18、s. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. This document supersedes CEN/TR 15628:2007. This document includes the following significant technical changes with respect to CEN/TR 15628:2007: substantial improvement; revision of the structure to o

19、rient the document to the tasks rather than to the knowledge; full consideration of the recommendation included in the European Qualification Framework (Recommendation of the European Parliament and of the Council of 23 April 2008 on the establishment of the European Qualifications Framework for lif

20、elong learning) 4. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Mac

21、edonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. BS EN 15628:2014EN 15628:2014 (E) 4 Introduction Due to the growing

22、extent and the increasing complexity of maintenance in the European industry, very diverse occupational profiles have evolved for maintenance personnel in the different member states. This European Standard specifies requirements such as competences, essential knowledge as well as basic and target q

23、ualifications. These requirements are recommended to obtain a specific qualification and to ensure highly qualified professional personnel at the different functions and/or positions in maintenance. BS EN 15628:2014EN 15628:2014 (E) 5 1 Scope This European Standard specifies the qualification of the

24、 personnel with regard to the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems. In this European Standard, maintenance of plants and buildings is included in terms of technical aspects of services. This European Standard guides to define the kno

25、wledge, skills and competencies required for the qualification of maintenance personnel. This European Standard covers the following professional persons in the maintenance organization: Maintenance Technician Specialist; Maintenance Supervisor and Maintenance Engineer; Maintenance Manager (Responsi

26、ble of Maintenance Function or Service). This European Standard does not specify the verification criteria nor the specialized training of the personnel, which is related to the specific commodity sector. NOTE Specialization and profession are the subject of the training carried out in the relevant

27、sector. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including a

28、ny amendments) applies. EN 13306:2010, Maintenance Maintenance terminology EN ISO 9000:2005, Quality management systems Fundamentals and vocabulary (ISO 9000:2005) EN ISO 14001:2004, Environmental management systems Requirements with guidance for use (ISO 14001:2004) IEC 60050-191:19901), Internatio

29、nal Electrotechnical Vocabulary Chapter 191: Dependability and quality of service 3 Terms and definitions For the purposes of this document, the terms and definitions given in EN 13306:2010, EN ISO 9000:2005, EN ISO 14001:2004 and IEC 60050-191:1990, and the following apply. 3.1 competence proven ab

30、ility to use knowledge, skills and personal, social and/or methodological abilities, in work or study situations and in professional and personal development 1) IEC 60050-191:1990 is impacted by the stand-alone amendments IEC 60050-191:1990-am1:1999 and IEC 60050-191:1990-am1:2002. BS EN 15628:2014E

31、N 15628:2014 (E) 6 Note 1 to entry: Competence is described in terms of responsibility and autonomy. SOURCE: EU Recommendation 2008/C 111/01 4, Annex A, (i), modified The present Note 1 to entry was a sentence that completed the original definition. 3.2 knowledge outcome of the assimilation of infor

32、mation through learning Note 1 to entry: Knowledge is the body of facts, principles, theories and practices that is related to a field of work or study. SOURCE: EU Recommendation 2008/C 111/01 4, Annex A, (g), modified The present Note 1 to entry was a sentence that completed the original definition

33、. 3.3 level of qualification classification of qualifications according to different professional persons: Maintenance Technician Specialist, Maintenance Supervisor and/or Maintenance Engineer, Maintenance Manager (Responsible for Maintenance Function or Service) 3.4 procedure document and instructi

34、ons which indicate standardized practices, operational instructions and technical rules referred to the involved competence 3.5 qualification formal outcome of an assessment and validation process which is obtained when a competent body determines that an individual has achieved learning outcomes to

35、 given standards SOURCE: EU Recommendation 2008/C 111/01 4, Annex A, (a) Note 1 to entry: The types of qualification, subject of this European Standard and outlined below, are consistent with the European Qualifications Framework for lifelong learning (EQF) 4. Specifically, the maintenance personnel

36、 has adequate competences, skills and knowledge to operate safely, properly, effectively and efficiently, as described in Clause 4. 3.6 skills ability to apply knowledge and use know-how to complete tasks and solve problems Note 1 to entry: Skills are described as cognitive (involving the use of log

37、ical, intuitive and creative thinking) or practical (involving manual dexterity and the use of methods, materials, tools and instruments). SOURCE: EU Recommendation 2008/C 111/01 4, Annex A, (h), modified The present Note 1 to entry was a sentence that completed the original definition. 4 Competence

38、s NOTE The competences are not listed in a prioritized importance. 4.1 Competences of a Maintenance Technician Specialist Based on the maintenance objectives, the competences of the maintenance technician specialist consists in the independent execution of maintenance tasks, including the following

39、key competences: BS EN 15628:2014EN 15628:2014 (E) 7 A.1: to perform or ensure the safe execution of the maintenance plans according to business strategies; A.2: to act promptly in case of failure or malfunction, ensuring the effectiveness of the restoration; A.3: to perform or ensure the proper exe

40、cution according to rules and procedures relating to safety, health and environmental protection; A.4: to ensure the availability of materials, tools and equipment necessary for the execution of maintenance tasks; A.5: to coordinate and / or supervise on-site maintenance tasks; A.6: to ensure the qu

41、ality of the maintenance tasks; A.7: to use and ensure the use of the ICT (Information and communication technology) systems. The professional person ensures compliance with the relevant laws, ordinances, directives, operational instructions and the commonly accepted good practices. An example of a

42、Maintenance Technician Specialist tasks can be found in Annex A, stipulated by the respective member states. NOTE Tentatively, this professional person can refer to the EQF levels 4 or 5. 4.2 Competences of a Maintenance Supervisor and Maintenance Engineer With the Maintenance Supervisor or Maintena

43、nce Engineer there are specific roles which can be executed exclusively or in a joint responsibility. The Maintenance Supervisor or Maintenance Engineer coordinates the maintenance tasks according to the annual budget, related maintenance plans and unplanned maintenance tasks. Furthermore, the Maint

44、enance Supervisor or Maintenance Engineer contributes to ensure the required plant availability/plant performance (measured by key performance indicators), based on the companys or departments technical objectives of availability and quality, including the following key competences: B.1: to ensure t

45、he implementation of maintenance strategies and policies; B.2: to plan the maintenance tasks within his area of responsibility, defining and organizing the necessary resources; B.3: to organize, manage and develop the maintenance resources: personnel, materials and equipment; B.4: to ensure complian

46、ce with regulations and procedures related to safety, health and environment; B.5: to ensure technical and economic efficiency and effectiveness of maintenance tasks based on current state of technology; B.6: to participate in the technical aspects of contracts and procurement process and manage the

47、 performance of the contractors; B.7: to communicate to all necessary partners such as staff, contractors, customers and suppliers. The Maintenance Engineer works with or supports the Maintenance Manager on the definition of maintenance plans and the identification of the required resources for the

48、execution, the control and the analysis of budget variances. Furthermore, the Maintenance Engineer recommends improvement projects related to availability, reliability, maintainability and safety of assets, including the following key competences. BS EN 15628:2014EN 15628:2014 (E) 8 B.8: to use thei

49、r technical/engineering knowledge and the organizational tools to improve maintenance tasks and plant efficiency in terms of availability and reliability; B.9: to fulfil organizational and economical obligations in the field of his undertaken tasks. Both professionals ensure compliance with the relevant laws, ordinances, directives, operational instructions and the current state of technology. A detailed description of a Maintenance Supervisors and Maintenance Engineers tasks can be found in Annex B