1、BS EN ISOICS 13.180; 35.180NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBRITISH STANDARDErgonomics of human-system interactionPart 410:physical input devices Design criteria for 9241-410:2008+A1:2012BS EN ISO 9241-410:2008 +A1:2012Incorporating corrigendum September 2014BS E
2、N ISO 9241-410:2008+A1:2012ISBN 978 0 580 88162 6Amendments/corrigenda issued since publicationDate Comments30 November 2012 Implementation of ISO amendment 1:2012 with CEN endorsement A1:2012: Clause 2 has been updated, Clause 10 has been inserted. The identifier has also been aligned with original
3、 CEN publication date.30 September 2014 Correction to supersession information in national forewordThis British Standard was published under the authority of the Standards Policy and Strategy Committee on 30 April 2009 The British Standards Institution 2014. Published by BSI Standards Limited 2014Na
4、tional forewordThis British Standard is the UK implementation of EN ISO 9241-410:2008+A1:2012. It supersedes BS EN ISO 9241-410:2008, which is withdrawn. Together with BS EN ISO 9241-400:2007, PD CEN ISO/TS 9241-411:2014 and BS EN ISO 9241-420:2011, it supersedes BS EN ISO 9241-4:1998 and BS EN ISO
5、9241-9:2000, which are withdrawn.The UK participation in its preparation was entrusted to Technical Committee PH/9, Applied ergonomics.A list of organizations represented on this committee can be obtained on request to its secretary.The publication does not purport to include all the necessary provi
6、sions of a contract. Users are responsible for its correct application.Compliance with a British Standard cannot confer immunity from legal obligations.EUROPEAN STANDARDNORME EUROPENNEEUROPISCHE NORMICS 13.180; 35.180English VersionErgonomics of human-system interaction - Part 410: Designcriteria fo
7、r physical input devices (ISO 9241-410:2008)Ergonomie de linteraction homme-systme - Partie 410:Critres de conception des dispositifs dentre physiques(ISO 9241-410:2008)Ergonomie der Mensch-System-Interaktion - Teil 410:Gestaltungskriterien fr physikalische Eingabegerte (ISO9241-410:2008)This Europe
8、an Standard was approved by CEN on 11 February 2008.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references conc
9、erning such nationalstandards may be obtained on application to the CEN Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own
10、language and notified to the CEN Management Centre has the same status as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
11、Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMIT EUROPEN DE NORMALISATIONEUROPISCHES KOMITEE FR NORMUNGManagement Centre: rue de Stassart, 36 B-1050 Brussels 2008 CEN All ri
12、ghts of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN ISO 9241-410:2008: EJuly 2012EN ISO 9241-410:2008+A1Foreword This document (EN ISO 9241-410:2008/A1:2012) has been prepared by Technical Committee ISO/TC 159 “Ergonomics“ in collaboration with Te
13、chnical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by January 2013, and conflicting national standards shall be withdra
14、wn at the latest by January 2013. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, t
15、he national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latv
16、ia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom and Turkey. Endorsement notice The text of ISO 9241-410:2008/AMD 1:2012 has been approved by CEN as a EN ISO 9241-410:2008/A1:2012 without any modifica
17、tion. iv BS EN ISO 9241-410:2008+A1:2012 EN ISO 9241-410:2008+A1:2012 (E)to amendment A1 ISO 2012vi Introduction Input devices are a means for users to enter data into interactive systems. Generally speaking, an inputdevice is a sensor that can detect changes in user behaviour (gestures, moving fing
18、ers, etc.) and transform itinto signals to be interpreted by the interactive system. An input device is regarded as the combination ofhardwarewith the software designed to use it (e.g. a driver).This part of ISO9241 defines design criteria for products on the basis of relevant properties of physical
19、 input devices aslaid down in ISO9241-400:2007. It is intended to cover assessment methods for laboratoryuse (in order to accelerate future development of test and evaluation methods) and user organizations in future partsof ISO 9241. Most of the principles presented in this part of ISO9241 have pre
20、viously been defined or outlined in International Standards for keyboards and other input devices (ISO9241-4 and ISO9241-9). Where necessary, definitions of terms have been reformulated so that theyare applicable for all input devices.ISO9241 was originally developed as a seventeen-part Internationa
21、l Standard on the ergonomics requirements for office work withvisual display terminals. As part of the standards review process, a majorrestructuring of ISO9241 was agreed to broaden its scope, to incorporate other relevant standards and to make it more usable. The general title of the revised ISO92
22、41, “Ergonomics of human-system interaction”,reflects these changes and aligns the standard with the overall title and scope of Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4, Ergonomics of human-system interaction. The revised multipart standard is structured as a series of standards
23、 numbered in the “hundreds”: the 100 series dealswith software interfaces, the 200 series with human centred design, the 300 series with visual displays, the 400 series with physical input devices and so on. See Annex A for an overviewof the entire ISO 9241 series. BS EN ISO 9241-410:2008+A1:2012 IS
24、O 9241-410:2008+A1:2012 (E) ISO 2012INTERNATIONAL STANDARD 1Ergonomics of human-system interaction Part 410: Design criteria for physical input devices 1 Scope This part of ISO9241 specifies criteria based onergonomics factorsfor the design of physicalinput devicesfor interactive systems including k
25、eyboards, mice, pucks, joysticks, trackballs, trackpads, tablets and overlays,touch-sensitive screens, styli and light pens, and voice- and gesture-controlled devices. It gives guidance onthe design of these devices, taking into consideration the capabilities and limitations of users, and specifies
26、generic design criteria for physicalinput devices,aswell as specific criteria for each type of device.Requirements for the design of products are given either as a result of context-free considerations, or else canbe determined based on the specified design criteria for the intended use; such specif
27、ied criteria generallyhaving been subdivided into task-oriented categories, wherever applicable. EXAMPLE The resolution of a pointing device is given in relation to four levels of index of difficulty for the Fitts test.The required category for the resolution can be determined on the basis of the ta
28、sk characteristics, user population andcontext of use for the intended application. This part of ISO 9241 does not specify the categories that are appropriate for devices as, according to the concept of usability, a product has no inherent usability.Selecting the category towhich a certain propertyo
29、f adevice belongs is subject to the design of a product. This part of ISO 9241 is expected to be used bythe manufacturers of physicalinput devices,including product designers and test organizations, in determining the design characteristics of a device for its intended contextof use (user population
30、, task, software or environment, etc.). The data generated by the users of this partofISO9241 for the description of the properties of their products can be applied in the selection of a deviceadequate for the actual context of use on the basis of the task primitives relevant for the task of the spe
31、cific user population, and for achieving the required level of efficiency and effectiveness for a given system. 2 NormativereferencesThe following referenced documents are indispensable for the application of this document. For datedreferences, only the edition cited applies. For undated references,
32、 the latest edition of the referenceddocument (including anyamendments) applies.ISO 7000, Graphical symbols for use on equipment Index and synopsisISO 9241-400:2007, Ergonomics of human-system interaction Part400: Principles and requirements forphysical inputdevices ISO/IEC 9995 (all parts), Informa
33、tion technology Keyboard layouts for text and office systems IEC 60417-DB, Graphical symbols for use on equipment2)2) Permanentlyupdated database. ISO/TS 9241-411, Ergonomics of human-system interaction Part 411: Evaluation methods for the design of physical input devicesISO 9241-410:2008+A1:2012 (E
34、)BS EN ISO 9241-410:2008+A1:2012 ISO 20122 3 Terms and definitions For the purposes of this document, the terms and definitions given in ISO 9241-400 and the following apply:3.1 bounce-free switch switch that generates a single and definite signal after actuation 3.2 categorypart of a system into wh
35、ich properties of entities can be arranged 3.3 class category of a property of a product with rank orderNOTE1Class 1 is the most, and class n the least, favourable category of a specific property of a product, where n isthe number of classes. NOTE2An example of a property is durability of the legend
36、s of a key. If a key belongs to the highest class, it will fulfilall requirements for the lower categories. 3.4 compact keyboardkeyboard that features most properties of a full-size keyboard, with the editing section integrated into the alphanumeric section NOTEA compact keyboard can have a numeric
37、section.3.5 force feedback application of physical force in response to userinputEXAMPLE In games, or in car and plane simulators. 3.6 full-size keyboard keyboard that comprises all sections and zones as described in ISO/IEC 9995-1 3.7 group category of a property of a product without rank orderNOTE
38、 Some properties such as the size of a key do not constitute a virtue without further considerations. For suchproperties, the categorization may help to differentiate objects without being able to determine a rank in consideration ofthe specific property. EXAMPLE A particular size of key on akeyboar
39、d that is suited for continuous touch-typing, a smaller key size forhand-held devices or a larger size for use with gloves. 3.8 haptic, adjof or relating to, or proceeding from, the sense of touch3.9 haptic displaydisplay presenting information accessible through the sense of touch, mainly by, but n
40、ot limited to, use of hands and fingersBS EN ISO 9241-410:2008+A1:2012 ISO 9241-410:2008+A1:2012 (E) ISO 201233.10 haptic interface user interface based on touch, using the movements of the user asinput and the sense of touch as output fortactile and kinaesthetic feedbackEXAMPLE Force feedback joyst
41、icks, Braille screen readers. 3.11 housing protective cover designed to contain or support a mechanical component NOTE An input device is either integrated into its own housing orinto another unit thatcomprises other functionalunits (e.g. control desk, control panel, telephone). 3.12 index of diffic
42、ultyIDmeasure of the user precision required in a taskNOTE The index of difficulty, ID, ismeasured in bits, and is calculated for selection, pointing, or dragging tasks byD 2logdwIw+=and for tracing tasks byDdwI =where d is the distance of movement to the target; w is the target width of the display
43、ed target along the approach axis for selection, pointing or dragging tasks, andperpendicular for tracing tasks.3.13 key arrangement spatial organization of keys of a keyboard following certain design rules or conventionsEXAMPLE Typewriter, calculator or telephone layout of keys for generating codes
44、 for numerals (numeric keysfordigits 0 to 9) on office machines. 3.14 keypadfunctional unit that comprises at least a group of keys dedicated and arranged for a given functionality and possiblyadditional keys supporting related functionalityEXAMPLE Numeric keys, “Enter” key of keypad. 3.15 multi-tap
45、 alphanumeric input requiring several presses per character3.16 sectionkeyboard functional groups within computer keyboards for which different rules for layouts can applyNOTE Some sections of existing keyboards are arranged according to more-than-century-old conventions.BS EN ISO 9241-410:2008+A1:2
46、012 ISO 9241-410:2008+A1:2012 (E) ISO 20124 3.17 task precisionmeasure of the accuracy required for a pointing, selecting or dragging task primitive, quantified by the index of difficulty3.18 touchpad touch-sensitive pad that senses the position of a finger on its surface 3.19 work surface surface o
47、n which equipment and taskmaterials are used ISO 9241-5:1998, definition 3.25 3.20 zonekeyboard smaller unit within a section of a keyboard representing different functionalityEXAMPLE The layout of the alphanumeric keys for entering graphic characters (alphanumeric zone)grouped withfunction and modi
48、fier keys such as “Ctrl”, “Alt”, “Tab” or “Backspace”. 4 Procedure for applying this part of ISO 9241 Generally speaking, the entiretyof requirements for the overall design of a product is a result of considerations from a variety of origins, such as engineering, safety, environmental protection, ec
49、onomic efficiency, marketing or the concept of usability (see ISO 9241-400). This part of ISO 9241 presents requirements related to product properties that are in turn related to usabilityof physical input devices. Its application requires following steps a) to d), below. a) Identify properties of the device that are relevant for usability.First, identify those properties relevant to usability, i.e. relevant for the effectiveness and efficiency of useand for the satisfaction of user needs. Some of the properties are known (e.g. key legends for keyboard)an
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