1、BSI Standards PublicationBS EN ISO 9241-420:2011Ergonomics of human-systeminteractionPart 420: Selection of physical input devices(ISO 9241-420:2011)BS EN ISO 9241-420:2011Incorporating corrigendum September 2014BS EN ISO 9241-420:2011 BRITISH STANDARDNational forewordThis British Standard is the UK
2、 implementation of EN ISO 9241-420:2011. Together with BS EN ISO 9241-400:2007, PD CEN ISO/TS 9241-411:2014, and BS EN ISO 9241-410:2008+A1:2012, it supersedes BS EN ISO 9241-4:1998 and BS EN ISO 9241-9:2000, which are withdrawn.The UK participation in its preparation was entrusted to Technical Comm
3、ittee PH/9, Applied ergonomics.A list of organizations represented on this committee can be obtained on request to its secretary.This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. The British Standards Instituti
4、on 2014. Published by BSI Standards Limited 2014ISBN 978 0 580 88163 3ICS 13.180; 35.180Compliance with a British Standard cannot confer immunity from legal obligations.This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 August 2011.Amendments
5、/corrigenda issued since publicationDate Text affected30 September 2014 Correction to supersession information in national forewordEUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO 9241-420 July 2011 ICS 13.180 English Version Ergonomics of human-system interaction - Part 420: Selection of ph
6、ysical input devices (ISO 9241-420:2011) Ergonomie de linteraction homme-systme - Partie 420: Slection des dispositifs dentre physiques (ISO 9241-420:2011) Ergonomie der Mensch-System-Interaktion - Teil 420: Auswahlverfahren fr physikalische Eingabegerte (ISO 9241-420:2011) This European Standard wa
7、s approved by CEN on 8 July 2011. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such natio
8、nal standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own langua
9、ge and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvi
10、a, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Management Centre: Avenue Marnix 17, B-1000 Brussel
11、s 2011 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN ISO 9241-420:2011: EBS EN ISO 9241-420:2011EN ISO 9241-420:2011 (E) 3 Foreword This document (EN ISO 9241-420:2011) has been prepared by Technical Committee ISO/TC 159 “Ergonom
12、ics“ in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by January 2012, and conflicting nation
13、al standards shall be withdrawn at the latest by January 2012. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CE
14、NELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithua
15、nia, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of ISO 9241-420:2011 has been approved by CEN as a EN ISO 9241-420:2011 without any modification. BS EN ISO 9241-420:2011EN ISO 9
16、241-420:2011 (E) 3 Foreword This document (EN ISO 9241-420:2011) has been prepared by Technical Committee ISO/TC 159 “Ergonomics“ in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the se retariat of which is held by DIN. This European Standard shall be given the status of a national
17、standard, either by publication of an identical text or by endorsement, at the latest by January 2012, and conflicting national standards shall be withdrawn at the latest by January 2012. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent ri
18、ghts. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia,
19、 Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latv a, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of I
20、SO 9241-420:2011 has been approved by CEN as a EN ISO 9241-420:2011 without any modification. BS EN ISO 9241-420:2011EN ISO 9241-420:2011 (E) 3 Foreword This document (EN ISO 9241-420:2011) has been prepared by Technical Committee ISO/TC 159 “Ergonomics“ in collaboration with Technical Committee CEN
21、/TC 122 “Ergonomics” the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by January 2012, and conflicting national standards shall be withdrawn at the latest by J
22、anuary 2012. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN and/or CENELEC shall not be held responsible for identifying any or all such patent rights. According to the CEN/CENELEC Internal Regulations, the national standards
23、 organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Polan
24、d, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. Endorsement notice The text of ISO 9241-420:2011 has been approved by CEN as a EN ISO 9241-420:2011 without any modification. BS EN ISO 9241-420:2011ISO 9241-420:2011(E) ISO 2011 All rights reserved iiiConte
25、nts Page Foreword .vii Introductionix 1 Scope1 2 Normative references1 3 Terms and definitions .1 4 Procedures for selecting equipment General considerations .11 4.1 Rationale.11 4.2 Objectives for selection procedures .13 5 Performance criterion .13 6 Methods and aids for selection of devices.14 6.
26、1 Task analysis .14 6.2 Selection based on product description.14 6.3 User tests .14 6.4 Selection based on dominant task primitive(s) with overriding importance 15 6.5 Selecting a keyboard.17 7 Field assessment of input devices 18 7.1 Rationale.18 7.2 Methods19 Annex A (informative) Overview of the
27、 ISO 9241 series .23 Annex B (informative) Tracing test .24 Annex C (informative) Dragging test.26 Annex D (informative ) Assessment of comfort.28 Annex E (informative) One-direction tapping test .32 Annex F (informative) Multi-directional tapping test.35 Annex G (informative) Test for mobile text e
28、ntry (hand-held keyboards).37 Annex H (normative) Tables for selecting devices in consideration of product description .40 Annex I (informative) Usability test for keyboards 93 Bibliography94 Tables Annex H Table H.1 Correspondence with generic requirements on compact keyboards Appropriateness 47 Ta
29、ble H.2 Correspondence with generic requirements on compact keyboards Operability 47 Table H.3 Correspondence with generic requirements on compact keyboards Controllability.47 Table H.4 Correspondence with generic requirements on compact keyboards Biomechanical load.48 Table H.5 Functional propertie
30、s of compact keyboards Design of keys of compact keyboards Design of keys .48 Table H.6 Functional properties of compact keyboards Design of keys Key legends .48 Table H.7 Functional properties of compact keyboards Design of keyboard Sections and zones.49 BS EN ISO 9241-420:2011ISO 9241-420:2011(E)
31、iv ISO 2011 All rights reservedTable H.8 Functional properties of compact keyboards Design of keyboard Mechanical design .49 Table H.9 Other considerations for compact keyboards Electrical properties.50 Table H.10 Other considerations for compact keyboards Maintainability-related properties 50 Table
32、 H.11 Other considerations for compact keyboards Interdependencies .50 Table H.12 Other considerations for compact keyboards Documentation .50 Table H.13 Correspondence with generic requirements on full-size keyboards Appropriateness 51 Table H.14 Correspondence with generic requirements on full-siz
33、e keyboards Operability51 Table H.15 Correspondence with generic requirements on full-size keyboards Controllability.51 Table H.16 Correspondence with generic requirements on full-size keyboards Biomechanical load .52 Table H.17 Functional properties of full-size keyboards Design of keys Design of k
34、eys.52 Table H.18 Functional properties of full-size keyboards Design of keys Key legends .52 Table H.19 Functional properties of full-size keyboards Design of keyboard Sections and zones.53 Table H.20 Functional properties of full-size keyboards Design of keyboard Mechanical design .53 Table H.21 O
35、ther considerations for full-size keyboards Electrical properties 53 Table H.22 Other considerations for full-size keyboards Maintainability-related properties54 Table H.23 Other considerations for full-size keyboards Interdependencies.54 Table H.24 Other considerations for full-size keyboards Docum
36、entation 54 Table H.25 Correspondence with generic requirements on mice Appropriateness 55 Table H.26 Correspondence with generic requirements on mice Operability 55 Table H.27 Correspondence with generic requirements on mice Controllability.55 Table H.28 Correspondence with generic requirements on
37、mice Biomechanical load .56 Table H.29 Functional properties of mice Functional properties .56 Table H.30 Functional properties of mice Button design56 Table H.31 Functional properties of mice Considerations of handedness .57 Table H.32 Functional properties of mice Resolution consistency .57 Table
38、H.33 Other properties of mice Mechanical properties 57 Table H.34 Other properties of mice Electrical properties57 Table H.35 Other properties of mice Maintainability-related properties57 Table H.36 Other properties of mice Health- and safety-related properties58 Table H.37 Interdependencies and doc
39、umentation of mice Interdependency with software58 Table H.38 Interdependencies and documentation of mice Interdependency with use environment .58 Table H.39 Interdependencies and documentation of mice Documentation 59 Table H.40 Correspondence with generic requirements on pucks Appropriateness 59 T
40、able H.41 Correspondence with generic requirements on pucks Operability60 Table H.42 Correspondence with generic requirements on pucks Controllability.60 Table H.43 Correspondence with generic requirements on pucks Biomechanical load.60 Table H.44 Functional properties of pucks Functional properties
41、.61 Table H.45 Functional properties of pucks Button design .61 Table H.46 Functional properties of pucks Consideration of handedness.61 Table H.47 Functional properties of pucks Resolution consistency .62 Table H.48 Other properties of pucks Mechanical properties 62 Table H.49 Other properties of p
42、ucks Electrical properties62 Table H.50 Other properties of pucks Maintainability-related properties .62 Table H.51 Other properties of pucks Health- and safety-related properties .63 Table H.52 Interdependencies and documentation of pucks Interdependency with software .63 Table H.53 Interdependenci
43、es and documentation of pucks Interdependency with use environment .63 Table H.54 Interdependencies and documentation of pucks Documentation 64 Table H.55 Correspondence with generic requirements on joysticks Appropriateness .64 Table H.56 Correspondence with generic requirements on joysticks Operab
44、ility.65 Table H.57 Correspondence with generic requirements on joysticks Controllability65 Table H.58 Correspondence with generic requirements on joysticks Biomechanical load65 Table H.59 Functional properties of joysticks Functional properties66 BS EN ISO 9241-420:2011ISO 9241-420:2011(E) ISO 2011
45、 All rights reserved vTable H.60 Functional properties of joysticks Button design 66 Table H.61 Functional properties of joysticks Consideration of handedness66 Table H.62 Functional properties of joysticks Resolution consistency67 Table H.63 Other properties of joysticks Mechanical properties.67 Ta
46、ble H.64 Other properties of joysticks Electrical properties 67 Table H.65 Other properties of joysticks Maintainability-related properties 67 Table H.66 Other properties of joysticks Health- and safety-related properties 68 Table H.67 Interdependencies and documentation of joysticks Interdependency
47、 with software68 Table H.68 Interdependencies and documentation of joysticks Interdependency with use environment .68 Table H.69 Interdependencies and documentation of joysticks Documentation.68 Table H.70 Correspondence with generic requirements on trackballs Appropriateness .69 Table H.71 Correspo
48、ndence with generic requirements on trackballs Operability .69 Table H.72 Correspondence with generic requirements on trackballs Controllability70 Table H.73 Correspondence with generic requirements on trackballs Biomechanical load 70 Table H.74 Functional properties of trackballs Functional properties 70 Table H.75 Functional properties of trackballs Button design.71 Table H.76 Functional properties of trackballs Consideration of handedness 71 Table H.77 Functional properties of trackballs Resolution consistency 71 Table H.78 Other
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