1、STD.ETS1 ES 201 125-ENGL 1778 3400855 U283335 874 ES 201 125 1.1.1 (1998-02) I ETSI Standard Human Factors (HF); Universal Personal Telecommunications (UPT); Specification of the minimum Man-Machine Interface (MMI) for Phase1 UPT STD.ETS1 ES 201 125-ENGL 1998 W 3400855 0283336 700 R 2 ES 201 125 Vl.
2、1.1 (1998-02) Reference DES/HF-O1040 (af000icp.PDF) Keywords HF, MMI, SDL, UPT ETSI Secretariat Postal address F-O6921 Sophia Antipolis Cedex - FRANCE Office address 650 Route des Lucioles - Sophia Antipolis Valbonne - FRANCE Siret No 348 623 562 00017 - NAF 742 C Association a but non lucratif enre
3、gistre la Sous-Prfecture de Grasse (06) No 7803/88 Tel.: +33 4 92 94 42 O0 Fax: +33 4 93 65 47 16 X.400 c= fr; asatlas; p=etsi; s=secretariat Internet secretariat et.si.fr http:/www.etsi .fr Copyright Notification No part may be reproduced except as authorized by written permission. The copyright an
4、d the foregoing restriction extend to reproduction in all media. O European Telecommunications Standards Institute 1998. All rights reserved. 3 ES 201 125 V1.l.l (1998-02) Contents Intellectual Property Rights 5 Foreword 5 1 Scope 6 2 References 6 3 Definitions. symbols and abbreviations . 8 3.1 De
5、fi ni ti ons 8 3.2 Symbols . 10 3.3 Abbreviations . . . 10 4 UPT service - phase 1 11 4.1 Basic functionality . 11 4.1.1 Access . 4.1.2 Identity and authentication . . 12 4.1.3 Register for in-coming calls . . . 12 4.1.3.1.1 Multiple teleservices . . 12 4.1.3.1.3 . 13 4.1.3.2 De-registration 13 4.1.
6、4 Out-going call set-up 13 4.1.5 Service profile management . 14 4.1.6 . 14 4.1.7 In-coming call 14 5 Minimum MMI for the phase 1 UP service . 14 5.1 UPT service menus 15 5.1.1 15 5.1.2 Registration menu . 16 5.1.3 Out going call set- . 18 5.1.3.1 18 5.1.3.2 B-party disconnects 5.1.4 18 5.1.5 Servic
7、e profile management menu . 18 5.1.6 UPT control menu . . . . 19 5.1.7 Global follow-on . . 20 5.2 MMI control functions . 21 5.2.1 21 5.2.3 Dial ahead 21 5.2.3 . . 22 5.2.4 . 23 5.2.5 Nested service escape 5.3 MMI supporting announcements . 24 5.3.1 Error announcements 25 5.4 Access numbers and cod
8、es . 25 5.4.1 UPT access code 25 5.4.2 5.4.2.1 In terna t io na1 freephone 26 5.4.2.2 Universal freephone for . 26 5.4.3 UPT Personal User Identity e . 26 5.4.4 UPT Personal Identification Number code (PIN) 27 5.4.5 UPT number . 27 5.5.1 UPT access tone 27 5.5.2 UPT ring tone 27 4.1.3.1 Registration
9、 options . 12 4.1.3.1.2 Registration schedules . 12 In-Coming call filtering by black or white Lists 5.3.2 Help . . UPT access number (UPTAN) 5.5 Service tones and signals . 27 STD.ETS1 ES 201 125-ENGL 1998 I 3400855 0283338 583 0 4 ES 201 125 Vl.l.1 (1998-02) 5.5.3 UPT ring signal 27 5.5.4 Other po
10、ssible UPT tones . 27 5.6 Language 28 6 User interface states - UPT phase 1 . 28 6.1 Minimum MMI states 28 6.2 Additional UFT user interface states . 30 6.3 State transition diagrams 31 6.3.1 UPT out-going calls - user interface states, including global and outcall follow-on . 32 6.3.2 UPT registrat
11、ion and service profile management - user interface states . 33 6.3.3 UPT in-coming calls - user interface states 34 7 User control procedures - UVT phase 1 . 34 7.1 SDL diagrams 35 7.2 Controls and indications 47 7.2.1 Required control actions for phase 1 UPT service . 47 7.2.1.1 User control actio
12、ns 47 7.2.1.2 Network control actions 47 7.2.2 Required indications for phase 1 UFT service . 48 7.2.2.1 User indications 48 7.2.2.2 Network indications 49 8 Compliance 50 8.1 Compliance testing the minimum MMI for a phase 1 UPT service . 50 History 52 STD-ETSI ES 201 125-ENGL 1998 W 3400855 0283131
13、 Y1T User Service designers Service providers User groups ETSI Technical committees 5 ES 201 125 V1.l.l (1998-02) ES used for Potential Benefit Development of minimum user Establish a minimum level of usability control procedures for phase 1 UPT through the use of harmonized and service supportive u
14、ser control procedures To assist the qualification of phase 1 Minimum level of usability of services UPT minimum user control procedures To identify problems within phase 1 UPT minimum user control procedures Development of UPT phase 1 standards that support users minimum control and indication need
15、s Increased awareness by user groups of the value of a minimum level of usability through harmonized control procedures and a consistent level of supportive indications Minimum levei of usability of services by ensuring provision for the controls and indications necessary Intellectual Property Right
16、s IPRs essential or potentially essential to the present document may have been declared to ETSI. The information pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members , and can be found in ETR 314: “lntellectual Property Rights (IPRs); Essential, or pote
17、ntially Essential, IPRs notified to ETSI in respect of ETS standards”, which is available free of charge from the ETSI Secretariat. Latest updates are available on the ETSI Web server (http:/www.etsi.fr/ipr). Pursuant to the ETSI Interim iPR Policy, no investigation, including IPR searches, has been
18、 camed out by ETSI. NO guarantee can be given as to the existence of other IPRs not referenced in ETR 314 (or the updates on http:/www.etsi.fr/ipr) which are, or may be, or may become, essential to the present document. Foreword This ETSI standard (ES) has been produced by ETSI Technical Committee H
19、uman Factors (HF). The present document specifies the man-machine interface for the Phase 1 PT service. The intended users of the present document include: I 4 STD.ETS1 ES 201 125-ENGL 1998 = 3400855 02832tO L32 6 ES 201 125 V1.l.l (1998-02) 1 Scope The present document defines the minimum Man-Machi
20、ne Interface (MMI) for the phase1 UFT service. It describes the requirements to be met jointly by the UPT service provider, the network operator enabling access to the UPT service and the UPT access device manufacturer. The present document applies to phase 1 UPT services provided for access from wi
21、thin public and private (or corporate) telecommunications networks, including the: - Public Switched Telephone Network (PSTN); - Integrated Services Digital Network (ISDN) Although excluded from the service description (ETS 300 779 li), the present document may also be applied to other public and pr
22、ivate (or corporate) networks that enable access to a UPT phase 1 service, including: - analogue Public Land Mobile Networks (PLMN), including: Total Access Communication Systems (TACS), Extended Total Access Communication Systems (ETACS) and Nordic Mobile Telephone System (MV; digital PLMNs, includ
23、ing: Global System for Mobile communications (GSM), Digital Cellular System (DCS) 1 800; analogue and digital private (or corporate) networks; virtual private (or corporate) networks. - - - The minimum MMI defined in the present document includes only the requirements for access and control of a pha
24、se 1 UPT Service having a restricted number of core features. It contains also some general requirements associated with any terminal utilized for UPT access. The minimum MMI defines: - - UPT user access and control procedures; UPT service menu contents and key allocations; - UPT tones and voice ann
25、ouncements. This definition of the minimum MMI for phase 1, is intended to complement the PT User Requirements defined in ETR 208 5, and the phase 1 UPT technical aspects defined in ETR 066 2, ETR 144 3, ETR 231 6, ETR 3 15 7, ETS 300 391-1 91 and ETS 300 779 il. 2 References References may be made
26、to: a) specific versions of publications (identified by date of publication, edition number, version number, etc.), in which case, subsequent revisions to the referenced document do not apply; or b) all versions up to and including the identified version (identified by “up to and including“ before t
27、he version identity); or c) all versions subsequent to and including the identified version (identified by “onwards“ following the version identity); or d) publications without mention of a specific version, in which case the latest version applies. A non-specific reference to an ETS shall also be t
28、aken to refer to later versions published as an EN with the same number. il ETR 055 (1993): “Universal Personal Telecommunication (UPT); The service concept, Parts 1-11“. 7 ES 201 125 V1.l.l (1998-02) 31 41 5 1 61 7 1 i83 PI ETR 066 (1 993): “Universal Personal Telecommunication (UPT); Requirements
29、on information flows and protocols“. ETR 144 (1994): “Universal Personal Telecommunication (UPT); UPT Phase 1 Numbering, dialling and evolution for incall“. ETR 170 (1995): “Human Factors (HF); Generic user control procedures for telecommunication terminals and services“. ETR 208 (1995): “Human Fact
30、ors (HF); HF aspects of Universal Personal Telecommunication (UPT); User requirements“. ETR 23 1 (1995): “Universal Personal Telecommunication (UPT); UPT Routeing“. ETR 3 15 “Universal Personal Telecommunication (UPT); UPT access parameters and identities for the UPT users“. ETR 329: “Human Factors
31、(HF); Guidelines for procedures and announcements in Stored Voice Services (SVS) and Universal Personal Telecommunication (UPT)“. ETS 300 391-1 : “Universal Personal Telecommunication (UPT); Specification of the security architecture for UPT phase 1: Part 1 Specification“. ETS 300 738: “Human Factor
32、s (HF); Minimum Man-Machine Interface (MMI) to public network based supplementary services“. ETS 300 779: “Network Aspects (NA) Universal Personal Telecommunications (UPT); Phase 1- Service description“. ISO/IEC 13714 (1995): “User interface to telephone-based services: Voice messaging applications“
33、. ITU-T Recommendation E. 123: “Notation for national and international telephone numbers“. ITU-T Recommendation E. 161: “Arrangement of digits, letters and symbols on telephones and other devices that can be used for gaining access to a telephone network“. ITU-T Recommendation E.163: “Numbering pla
34、n for the international telephone service“. ITU-T Recommendation E. 164: “Numbering plan for the ISDN era“ ITU-T Recommendation E. 168: “Application of E. 164 numbering plan for UPT ITU-T Recommendation E.212 “Identification plan for land mobile stations“. ITU-T Recommendation F.853 “Supplementary s
35、ervices in the universal personal telecommunication (UPT) environment“. ITU-T Recommendation Z. 100: “Specification and description language (SDL)“. NA-TR 012 (1993): “UPT Phase 1 Supplementary Services“. TR 101 041-1: “European harmonization of network generated tones; Part i: A review and recommen
36、dations“. STD-ETSI ES 201 125-ENGL 1998 I 3400855 021431142 TOY I 8 ES 201 125 Vl.1.l (1998-02) 3 Definitions, symbols and abbreviations 3.1 Definit ions For the purposes of the present document, the following definitions shall apply: access registration address: The assigned E.164 number of the ter
37、minal at which an authenticated UPT user has temporarily registered for UPT services. announcement (also referred to as voice announcement): An audible indication in the form of recorded speech (see ETR 329 SI), utilized for information, instructions and guidance in a stored voice service. control m
38、enu: A menu of control functions provided in Type B Stored Voice Services (SVS) and accessible from any SVS dialogue state. This menu is presented when the user presses the star ( *)key in any context other than the control menu itself, see ETR 329 181. interactive dialogue: A dialogue format which
39、enables a user to control a service by following step by step the indications (prompts) given by the service. No prior knowledge of the service or its command syntax is required for the user to use the service. Each time the user reaches a new service state or stays idle, the service prompts for the
40、 next user actions. man-machine interface: The interface through which a user communicates with a telecommunications teminal or via a telecommunications terminal to a telecommunications service provider. The communication is bi-directional and includes the information presented to the user before a
41、control action, the control actions initiated by the user and the information presented to the user after a control action. menu: A menu offers a user a list of choices from which a selection can be made. A menu dialogue offers a user a series of lists of choices from which a series of selections ca
42、n be made. The result from any one selection may be another menu. mobility: The capability within a single telecommunications subscription to access and control telecommunication services related to that subscription at different geographical locations (see also ITU-T Recommendation E. 168 - Persona
43、l Mobility 17) (extrapolated from F.851) - The ability of a user to access telecommunication services at any terminal on the basis of a personal identifier (e.g. the UPT personal identification number), and the capability of the network to provide those services delineated in the users service profi
44、le. Personal mobility involves the network capability to locate the terminal associated with the user for the purposes of addressing, routeing and charging the UFT users calls. network operator: The entity which provides the telecommunications network offering connection to the service provider. For
45、 the purposes of the present document the network operator may be one or many, between a user and a UPT service provider, and should also include any telecommunications infrastructure providers. password: A security device for defining the authenticity of the identification of a service user. roamin
46、g: The facility provided by mobility services by which a user may access telecommunication functions from within telecommunication environments other than the one to which they subscribe. standard telephone keypad array: Standard 4 x 3 array for the numeric keys 0-9 and the symbol keys star ( *) and
47、 square (#I, see ITU-T Recommendation E.161 14. stored voice service: A telecommunication service that involves the use of stored voice announcements and messages. Such a service may employ general announcements which are for information and guidance only, or be part of an interactive dialogue with
48、the user, see ETR 329 8. UPT access code: A numeric code the UPT user may need to dial, when using certain terminals and networks, in order to access UPT facilities before any UPT procedures can be carried out. The UPT access code does not contain any geographical or service provider specific inform
49、ation, see ETR 315 7. STD.ETS1 ES 201 125-ENGL 1998 = 3400855 0283343 940 9 ES 201 125 Vl.l.1 (1998-02) UPT access device: Is a physical device intended to facilitate the UPT users (and subscribers) interactions with the UPT service, i.e. to help the UPT user to carry out the defined UPT procedures, and to increase the security level while doing so (see ETR 055-5 i). No distinction is made in this report between different possible implementations of the UPT device (magnetic strip card, modem, smart card, DTMF signalling devi
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