1、 ISO 19011:2011Guidelines for auditing management systems(IDT) 190112012 27 2002 . 184- , 1.02004 . 1 - ( ) - , 42 3 19 2012 . 196-4 19011:2011 (ISO 19011:2011 Guidelines for auditing managementsystems)5 190112003 - , - . () . - , , 2013 , - - II 1901120121 12 13 14 .35 45.1 .45.2 65.3 65.4 85.5 .11
2、5.6 116 126.1 126.2 136.3 136.4 156.5 196.6 .206.7 207 .217.1 217.2 .217.3 .247.4 247.5 257.6 25 () 26 () 31 36 190112012III 2002 - . - , , , , () . 2006 () / 17021, - , - , . / 17021, 2011 , , , , - . - , , , - ( ) ( - ). , , / 17021:2011, - , . / 17021:2011 1. 1 / 17021:2011 - - - (. - / 17021:201
3、1) , - , , - . . , , , - . , -. , - , , , , . - , . , , , , , - . , , . , - , - , , .IV 190112012 . - , - , , - . - , , - . , , , , - . , , , . 3 , -. , -, . 4 , . , - 57. 5 , , . 6 -. 7 , . 7 - . - .V 190112012 Guidelines for auditing management systems 201302011 , , , - , , , - , . , - . , , - .2
4、. .3 :3.1 (audit): , - (3.3) - (3.2).1 , , (, - ) . , , , , .2 , . , , , . , , .3 (, , , ), , .1 1901120124 (3.7), .5 9000:2005, 3.9.1.3.2 (audit criteria): , , - , (3.3), - .1 9000:2005, 3.9.3.2 , ( ), () (3.4) - .3.3 (audit evidence): , , (3.2) . . 9000:2005, 3.9.43.4 () (audit findings): (3.3) (3
5、.2).1 .2 .3 , , - () .4 9000:2005, 3.9.5.3.5 (audit conclusion): (3.1) (3.4). 9000:2005, 3.9.6.3.6 (audit client): , .1 (3.7) , - . , , - , , , , .2 9000:2005, 3.9.7.3.7 (auditee): , . 9000:2005, 3.9.83.8 (auditor): , (3.1).3.9 (audit team): (3.8), (3.1), (3.15).1 , , .2 -. 9000:2005, 3.9.103.10 (technical expert): , , (3.9).1 , , , ,