ITU-T E 116-1997 International Telecommunication Charge Card Service - Series E Overall Network Operation Telephone Service Service Operation and Human Factors Operation Numbering .pdf

1、 STD-ITU-T RECMN E-LLb-ENGL 1777 m 48b2571 Ob38733 192 = INTERNATIONAL TELECOMMUN KATION UN ION ITU=T TELECOMMUNICATION STANDARDIZATION SECTOR OF ITU E.116 (05197) SERIES E: OVERALL NETWORK OPERATION, TELEPHONE SERVICE, SERVICE OPERATION AND HUMAN FACTORS Operation, numbering, routing and mobile ser

2、vices - International operation - General provisions concerning Administrations International telecommunication charge card service ITU-T Recommendation E.116 (Previously CCIlT Recommendation) STD*ITU-T RECMN E-1Lb-ENGL 1997 U 98b2591 0b3873Ll O29 - ITU-T E-SERIES RECOMMENDATIONS OVERALL NETWORK OPE

3、RATION, TELEPHONE SERVICE, SERVICE OPERATION AND HUMAN FACTORS OPERATION, NUMBERING, ROUTING AND MOBILE SERVICES INTERNATIONAL OPERATION Definitions E. 100-E.229 E. 100-E. 103 visions concerning Admiaistwtions .lWE.119 . General provisions concerning users Operation of international telephone servic

4、es Numbering plan of the international telephone service International routing plan Tones in national signalling systems Maritime mobile service and public land mobile service OPERATIONAL PROVISIONS RELATING TO CHARGING AND ACCOUNTING IN THE INTERNATIONAL TELEPHONE SERVICE Charging in the intemation

5、al telephone service Procedures for remuneration of Administrations for facilities made available Measuring and recording call durations for accounting purposes Establishment and exchange of international accounts UTILIZATION OF THE INTERNATIONAL TELEPHONE NETWORK FOR NON- TELEPHONY APPLICATIONS Gen

6、eral Phototelegraphy ISDN PROVISIONS CONCERNING USERS QUALITY OF SERVICE, NETWORK MANAGEMENT AND TRAFFIC ENGINEERING NETWORK MANAGEMENT TRAFFIC ENGINEERING QUALITY OF TELECOMMUNICATION SERVICES: CONCEPTS, MODELS, OBJECTIVES AND DEPENDABILITY PLANNING E.120-E.139 E. 140-E. 159 E. 160-E. 169 E. 170-E.

7、 179 E. 180-E.199 E.200-E.229 E.230-E.299 E.230-E.249 E.250-E.259 E.260-E.269 E.270-E.299 E.300-E.329 E.300-E.319 E.320-E.329 E.330-E.399 E.400-E.489 E.490-E.799 E.800-E.899 For further details, please refer to ITU-T List of Recommendations. ITU-T RECOMMENDATION E.116 INTERNATIONAL TELECOMMUNICATION

8、 CHARGE CARD SERVICE Summary The international telecommunication charge card service, and particularly its automated use throughout the world, will provide benefits to both users and Recognized Operating Agencies (ROAs). This is based on a recognition of: 1) the ROAs need for security against fraudu

9、lent use, simplified billing procedures and a reduction in the requirement for operator assistance when telephone calls are made other than on a direct payment basis; 2) the current and anticipated charge card technology which could provide increased security and enhanced service to users; 3) the gr

10、owing requirement for charge cards to pay for a variety of telecommunications services. As a result, ROAS (with appropriate authorization and coordination of their Administrations) are encouraged to prepare for, and introduce, the internationai telecommunication charge card service using the guidanc

11、e of this Recommendation. Source ITU-T Recommendation E. 116 was revised by ITU-T Study Group 2 (1997-2000) and was approved under the WTSC Resolution No. 1 procedure on the 26th of May 1997. 1 Recommendation E.116 (05197) STD-ITU-T RECMN E-LLb-ENGL 1797 W Li8b2571 Ob3873b 9Tl FOREWORD ITU (Internat

12、ional Telecommunication Union) is the United Nations Specialized Agency in the field of telecommuni- cations. The IT Telecommunication Standardization Sector (ITU-T) is a permanent organ of the ITU. The ITU-T is responsible for studying technical, operating and tariff questions and issuing Recommend

13、ations on them with a view to standardizing telecommunications on a worldwide basis. The World Telecommunication Standardization Conference (WTSC), which meets every four years, establishes the topics for study by the ITU-T Study Groups which, in their turn, produce Recommendations on these topics.

14、The approval of Recommendations by the Members of the ITIJ-T is covered by the procedure laid down in WTSC Resolution No. 1. In some areas of information technology which fall within ITU-Ts purview, the necessary standards are prepared on a collaborative basis with IS0 and IEC. NOTE In this Recommen

15、dation, the expression “Administration” is used for conciseness to indicate both a telecommunication administration and a recognized operating agency. INTELLECTUAL PROPERTY RIGHTS The ITU draws attention to the possibility that the practice or implementation of this Recommendation may involve the us

16、e of a claimed Intellectual Property Right. The IT takes no position concerning the evidence, validity or applicability of claimed Intellectual Property Rights, whether asserted by ITU members or others outside of the Recommendation development process. As of the date of approval of this Recommendat

17、ion, the ITU hadhad not received notice of intellectual property, protected by patents, which may be required to implement this Recommendation. However, implementors are cautioned that this may not represent the latest information and are therefore strongly urged to consult the TSB patent database.

18、O ITU 1997 All rights reserved. No part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from the ITU. 11 Recommendation E.116 (05197) STD-ITU-T RECMN E-LLb-ENGL 1797 m 48b2591

19、 Ob38737 38 CONTENTS Preamble . 1.1 References Service definition and general description . 2.1 Service definition 2.2 General description . Definitions Service agreements between the Card Acceptor and Card Issuer Types of cards which may be used . Operational procedures for the use of cards . Custo

20、mer access procedures for use of the card . Operational procedures for charging, accounting and billing 7.1 Charging and accounting 7.2 Assessment of charges 6.1 6.2 System functions . 7.3 Billing information . Annex A . Alphabetical list of abbreviations used in this Recommendation . Annex B . Proc

21、edure flow diagrams . Recommendation E.116 (05/97) Page 1 1 1 1 1 2 2 2 3 3 4 5 5 5 5 5 6 . 111 STD-ITU-T RECMN E-LLb-ENGL 1997 W 48b2591 Ob38738 774 D Recommendation E.116 INTERNATIONAL TELECOMMUNICATION CHARGE CARD SERVICE (revised 1997) 1 Preamble The intemational telecommunication charge card se

22、rvice, and particularly its automated use throughout the world, will provide benefits to both users and Recognized Operating Agencies (ROAs). This is based on a recognition of 1) the ROAs need for security against fraudulent use, simplified billing procedures and a reduction in the requirement for o

23、perator assistance when telephone calls are made other than on a direct payment basis; 2) the current and anticipated charge card technology which could provide increased security and enhanced service to users; 3) the growing requirement for charge cards to pay for a variety of telecommunications se

24、rvices. As a result, ROAs (with appropriate authorization and coordination of their Administrations) are encouraged to prepare for, and introduce, the international telecommunication charge card service using the guidance of this Recommendation. 1.1 References The following ITU-T Recommendations, an

25、d other references contain provisions which, through reference in this text, constitute provisions of this Recommendation. At the time of publication, the editions indicated were valid. All Recommendations and other references are subject to revision; all users of this Recommendation are therefore e

26、ncouraged to investigate the possibility of applying the most recent edition of the Recommendations and other references listed below. A list of the currently valid IT-T Recommendations is regularly published. 111 t21 31 2 2.1 ITU-T Recommendation E. 1 18 (1 996), The international telecommunication

27、 charge card. ITU-T Recommendation E. 1 13 (1 997), Validation procedures for the internaional telecommunicaions charge card service. ISODEC 7813: 1995, Identijication cards -Financial transaction cards. Service definition and general description Service definition The international telecommunicatio

28、n charge card service allows a holder of a telecommunication charge card to make use of a variety of telecommunication services provided by the card acceptor and have charges billed to the customers account by the Card Issuer. 2.2 General description a b) The scope of services2 for which the card ap

29、plies will be subject to agreements between the Card Issuer and Card Acceptor. The service may use either full or limited validation of the card. This Recommendation specifically entails the use of a telecommunication charge card (89 cards) issued by an ROA in compliance with Recommendation E.118 i.

30、 The acceptance of cards issued by banks or other companies is a national matter and not included in this Recommendation, although it is recognized that these cards could be accepted in a similar manner. * It is not the intention of this Recommendation to limit the charge card service to the telepho

31、ne service. Recommendation E.116 (05/97) 1 STD-ITU-T RECMN E-LLb-ENGL 1777 48b259L Ob38737 bOO 9 c) Subject to agreement between Card Acceptor and Card Issuer, the service may enable the card holder (user) to communicate: - - - Use of the card within the country of issue is a national matter. d) Int

32、ernational telecommunication charge cards will conform to the relevant -T (formerly CCIT) Recom- mendations. e) The use of pre-paid or debit cards is not covered by this Recommendation. back to the country of the Card Issuer; within the country of the Card Acceptor; between the country of the Card A

33、cceptor and a third country. 3 Definitions This Recommendation defines the following terms. 3.1 the card holder and for making the appropriate payments for the service concerned to the Card Acceptor. card issuer: The ROA that issues the card. The Card Issuer is responsible for the collection of char

34、ges from 3.2 telecommunication services. card acceptor: The ROA that accepts the use of the card as payment for the provision of certain 3.3 full Validation: A procedure by which the card information is checked in a comprehensive way either against a complete database containing all valid cards for

35、a particular Card Issuer or using the processing capability available on some types of cards in their dialogue with the system or in the system itself. 3.4 limited validation: One or more procedures to gain some assurance of the validity of the card. These procedures may include, but are not limited

36、 to, checks against a list of unacceptable cards and use of additional checking procedures which are based on the card number. 3.5 such that the billing information cannot be associated with any particular customer account. 3.6 of potential reasons, collection of the charge was not possible. unbilla

37、ble calls: Calls for which insufficient or incorrect billing information is conveyed to the Card Issuer uncollectable calls: Calls for which billing is made to a particular customer account, but, for any of a variety 4 Service agreements between the Card Acceptor and Card Issuer The international te

38、lecommunication charge card service depends on agreements between Card Acceptors and Card Issuers. Major items to be covered may include: a) b) c) d) e) f) basis for settlement of service charges and surcharges; exchange of billing and other information; responsibility for fraudulent use of cards, a

39、nd for uncollectable and unbillable calls; validation procedures and any potential associated costs; types of services for which cards may be used; use of information contained in the discretionary data field, and default values used in the absence of specifically coded information on track 2; use o

40、f data on tracks 1 and 3. g) 5 Types of cards which may be used The types of cards which may be used are: the Integrated Circuit (IC) card (a card containing a microprocessor and memory in an IC chip), cards using the magnetic stripe technology and printed cards. (The cards are describeddefined in R

41、ecommendation E.118 i.) 2 Recommendation E.116 (05197) STDmITU-T RECMN E-LLb-ENGL 1997 48b2571 Ob38740 322 6 To derive the maximum benefit from the charge card, the card holder should not be required to show the card and should be able to invoke the service by simply providing the card information t

42、o the operator or associate system. The number on the card along with any additionai validation checks should provide sufficient guarantee of the card?s validity. Operationai procedures for the use of cards 6.1 The following subclauses describe the basic customer access procedures involved in using

43、the charge card service. In addition, optional functions that may be invoked by the user are defined. How diagrams are provided in Annex B. These are guidelines and do not attempt to define the details required for service implementation. Customer access procedures for use of the card 6.1.1 Service

44、invocation The customer will invoke the service by first lifting the handset (or taking an action equivalent to going off hook). The following sequence of information is then provided by the customer. The manner of entry may be by key-pad, voice, card reader or a combination of these methods: 0 serv

45、ice access number; 0 destination number (a); 0 Primary Account Number (PAN); PIN; 0 destination number (b). NOTE 1 -If the service access number is dedicated to a specific Card Issuer, then the destination number may be placed by the customer in either location (a) or (b) in the sequence. NOTE 2 -If

46、 the service access number is shared by multiple Card Issuers, then the destination number may only be entered in position (b) and the first information entered by the customer after the service access number is the PAN. NOTE 3 - Prompts will be provided by the service as required; however, they may

47、 be optionally overridden (by keying ahead) by the customer. 6.1.2 Presentation of the card or the card information One or more possibilities are envisaged concerning the relevant information to the service provider, depending on the type of terminal available to the customer. These include but are

48、not limited to: - - manually, via a key-pad; - automatically, via a card reader; orally, through an operator or a voice recognition system. Customers may be prompted, depending on the capabilities of the service provider (terminal or network), for information visually and orally. 6.1.3 Request for s

49、ervice The customer enters the desired destination number and/or other information to enable the system to provide the desired service. 6.1.4 Optional functions available to the customer, depending on the capabilities of the service provider or as defined by the service agreement between the Card Issuer and service provider Operator fallback - The customer should be able to obtain operator assistance either by specific request or by timeout during an expected input action. Operator fallback may also be possible in the case of a customer making an input e