ITU-T M 3350-2004 TMN service management requirements for information interchange across the TMN X-interface to support provisioning of Emergency Telecommunication Service (ETS) (S.pdf

1、 INTERNATIONAL TELECOMMUNICATION UNION ITU-T M.3350TELECOMMUNICATION STANDARDIZATION SECTOR OF ITU (05/2004) SERIES M: TMN AND NETWORK MAINTENANCE: INTERNATIONAL TRANSMISSION SYSTEMS, TELEPHONE CIRCUITS, TELEGRAPHY, FACSIMILE AND LEASED CIRCUITS Telecommunications management network TMN service mana

2、gement requirements for information interchange across the TMN X-interface to support provisioning of Emergency Telecommunication Service (ETS) ITU-T Recommendation M.3350 ITU-T M-SERIES RECOMMENDATIONS TMN AND NETWORK MAINTENANCE: INTERNATIONAL TRANSMISSION SYSTEMS, TELEPHONE CIRCUITS, TELEGRAPHY,

3、FACSIMILE AND LEASED CIRCUITS Introduction and general principles of maintenance and maintenance organization M.10M.299 International transmission systems M.300M.559 International telephone circuits M.560M.759 Common channel signalling systems M.760M.799 International telegraph systems and phototele

4、graph transmission M.800M.899 International leased group and supergroup links M.900M.999 International leased circuits M.1000M.1099 Mobile telecommunication systems and services M.1100M.1199 International public telephone network M.1200M.1299 International data transmission systems M.1300M.1399 Desi

5、gnations and information exchange M.1400M.1999 International transport network M.2000M.2999 Telecommunications management network M.3000M.3599 Integrated services digital networks M.3600M.3999 Common channel signalling systems M.4000M.4999 For further details, please refer to the list of ITU-T Recom

6、mendations. ITU-T Rec. M.3350 (05/2004) i ITU-T Recommendation M.3350 TMN service management requirements for information interchange across the TMN X-interface to support provisioning of Emergency Telecommunication Service (ETS) Summary This Recommendation provides the basic functional requirements

7、, framework, and use-cases for interchange of service management information across the TMN X-interface between a service customer and service provider, both officially authorized, associated with provision of Emergency Telecommunication Service (ETS). This capability is called the Emergency Telecom

8、munication Service (ETS) Management Service (ETSMS). Source ITU-T Recommendation M.3350 was approved on 7 May 2004 by ITU-T Study Group 4 (2001-2004) under the WTSA Resolution 1 procedure. Keywords Disaster relief, ETS, requirements, service management, TMN, X-interface. ii ITU-T Rec. M.3350 (05/200

9、4) FOREWORD The International Telecommunication Union (ITU) is the United Nations specialized agency in the field of telecommunications. The ITU Telecommunication Standardization Sector (ITU-T) is a permanent organ of ITU. ITU-T is responsible for studying technical, operating and tariff questions a

10、nd issuing Recommendations on them with a view to standardizing telecommunications on a worldwide basis. The World Telecommunication Standardization Assembly (WTSA), which meets every four years, establishes the topics for study by the ITU-T study groups which, in turn, produce Recommendations on th

11、ese topics. The approval of ITU-T Recommendations is covered by the procedure laid down in WTSA Resolution 1. In some areas of information technology which fall within ITU-Ts purview, the necessary standards are prepared on a collaborative basis with ISO and IEC. NOTE In this Recommendation, the exp

12、ression “Administration“ is used for conciseness to indicate both a telecommunication administration and a recognized operating agency. Compliance with this Recommendation is voluntary. However, the Recommendation may contain certain mandatory provisions (to ensure e.g. interoperability or applicabi

13、lity) and compliance with the Recommendation is achieved when all of these mandatory provisions are met. The words “shall“ or some other obligatory language such as “must“ and the negative equivalents are used to express requirements. The use of such words does not suggest that compliance with the R

14、ecommendation is required of any party. INTELLECTUAL PROPERTY RIGHTS ITU draws attention to the possibility that the practice or implementation of this Recommendation may involve the use of a claimed Intellectual Property Right. ITU takes no position concerning the evidence, validity or applicabilit

15、y of claimed Intellectual Property Rights, whether asserted by ITU members or others outside of the Recommendation development process. As of the date of approval of this Recommendation, ITU had not received notice of intellectual property, protected by patents, which may be required to implement th

16、is Recommendation. However, implementors are cautioned that this may not represent the latest information and are therefore strongly urged to consult the TSB patent database. ITU 2004 All rights reserved. No part of this publication may be reproduced, by any means whatsoever, without the prior writt

17、en permission of ITU. ITU-T Rec. M.3350 (05/2004) iii CONTENTS Page 1 Scope 1 2 References. 1 3 Terms and definitions . 2 4 Abbreviations and acronyms 2 5 Conventions 3 6 ETSMS functional requirements 3 6.1 ETSMS framework. 3 6.2 Basic requirements . 5 6.3 Business level requirements (use-cases) 8 6

18、.4 Specification level requirements 10 7 Interface requirements 21 Annex A ETS request state model 22 iv ITU-T Rec. M.3350 (05/2004) Introduction During catastrophic events, such as earthquakes, severe storms, floods, and civil unrest, governmental and other essential users of public telecommunicati

19、ons need a preferential telecommunication capability to support emergency and disaster relief operations. Telecommunication resources are often restricted during these serious events due to damage, congestion, and failures. Therefore, it is desirable to establish and manage telecommunication capabil

20、ities to support disaster relief operations that will provide a high probability of completion of emergency telecommunications. ITU-T Rec. E.106 1 describes an International Emergency Preference Scheme (IEPS) for PSTN, ISDN, and PLMN telephony services to support emergency recovery activities during

21、 crises. Certain international and national telecommunication capabilities will enable authorized users to have preferential access to telecommunication services and preferential processing of telecommunications to support recovery operations during emergency and disaster events. These capabilities,

22、 when provided nationally, are referred to as the Emergency Telecommunication Service (ETS). While some countries already have national preference schemes in existing telecommunication systems, the challenge at hand is provisioning appropriate priority mechanisms for a family of multimedia services

23、in the newly emerging generation of packet-based networks, as well as ensuring effective interoperation with existing PSTN, ISDN, and PLMN emergency services, facilitating also international telecommunications when applying ITU-T Rec. E.106. Interchange of critical service management information cou

24、ld significantly benefit emergency recovery operations. Service management information associated with ETS operations needs to be shared between SP and SC authorized to manage emergency and disaster relief operations to ensure the best possible telecommunication support is provided under the stressf

25、ul circumstances. The ETS Management Service (ETSMS) addressed by this Recommendation will provide this capability. ITU-T Rec. M.3350 (05/2004) 1 ITU-T Recommendation M.3350 TMN service management requirements for information interchange across the TMN X-interface to support provisioning of Emergenc

26、y Telecommunication Service*(ETS) 1 Scope The subject of this Recommendation is the interface between a duly authorized service customer (SC) and a duly authorized service provider (SP) that is used to manage emergency telecommunication service (ETS) features. ETS features are used by emergency resp

27、onders during disaster events for telecommunications to organize and coordinate activities for saving lives and restoring community infrastructure. The definition of actual ETS features and requirements are the subject of other Recommendations. This Recommendation describes the ETS Management Servic

28、e (ETSMS) and identifies functional requirements for interchange of critical service management information, which relates to ETS features, among TMNs across the X-interface of the service management layer as defined by ITU-T Rec. M.3010 2. The requirements described will enable authorized disaster

29、response and recovery operations personnel, as SCs, to interact with SPs to share knowledge of the availability of services, configure services, and activate required services. Some aspects of the ETSMS may be used at any time independent of the occurrence of actual emergencies. Other TMN Recommenda

30、tions will cover the specific format and data elements as well as the protocols for interchange of management information across the X-interface for the ETSMS. 2 References The following ITU-T Recommendations and other references contain provisions which, through reference in this text, constitute p

31、rovisions of this Recommendation. At the time of publication, the editions indicated were valid. All Recommendations and other references are subject to revision; users of this Recommendation are therefore encouraged to investigate the possibility of applying the most recent edition of the Recommend

32、ations and other references listed below. A list of the currently valid ITU-T Recommendations is regularly published. The reference to a document within this Recommendation does not give it, as a stand-alone document, the status of a Recommendation. 1 ITU-T Recommendation E.106 (2003), International

33、 Emergency Preference Scheme (IEPS) for disaster relief operations. 2 ITU-T Recommendation M.3010 (2000), Principles for a telecommunication management network. 3 ITU-T Recommendation M.3208.1 (1997), TMN management services for dedicated and reconfigurable circuits network: Leased circuit services.

34、 4 ITU-T Recommendation X.731 (1992) | ISO/IEC 10164-2:1993, Information technology Open Systems Interconnection Systems management: State management function. 5 ITU-T Recommendation X.790 (1995), Trouble management function for ITU-T applications. _ *The use of the term “Service, service“ in this R

35、ecommendation does not imply any recognized service definition in ITU-T; it covers telecommunication capabilities, applications, requirements, features, resources, etc. 2 ITU-T Rec. M.3350 (05/2004) 3 Terms and definitions This Recommendation defines the following terms: 3.1 availability: The measur

36、e of ability of the network resources to support ETS or ETSMS features that could be used as activated or to be activated by authorized users supporting emergency and disaster relief operations. 3.2 degradation: A state of the ETS in which the quality of service level falls below a minimum threshold

37、 specified in the service level agreement between SC and SP. 3.3 ETS Management Service (ETSMS): A management service that provides capabilities for interchange of critical service management information, which is related to available ETS features, between service customers and service providers res

38、ponsible for disaster relief operations to recover from catastrophic events. 3.4 failure: Loss of capability to support ETS communications or the ETSMS. 3.5 Service Level Agreement (SLA): A Service Level Agreement (SLA) is a formal negotiated agreement between two parties. It is a contract that exis

39、ts between the Service Provider (SP) and the Service Customer (SC). It is designed to create a common understanding about service, quality, priorities, responsibilities, etc. SLAs can cover many aspects of the relationship between the SC and the SP, such as performance of services, customer care, bi

40、lling, service provisioning, etc. 3.6 ETS network operator: An authorized organization that operates a telecommunication network and provides ETS features for ETS service users. An ETS network operator may be a SP and vice versa. 3.7 ETS service customer: A designated manager of the ETS features and

41、 the recognized user of the ETSMS. There may be different levels of SCs from national and regional down to the immediate local disaster area. The Service Level Agreement (SLA) for the ETS and ETSMS is between the SC and SP. 3.8 ETS service provider: An authorized service provider of the ETS features

42、 and the ETSMS. 3.9 ETS service user: The ETS service user (SU) is authorized by the SC to use the ETS features. The SU is not a user of the ETSMS. 4 Abbreviations and acronyms This Recommendation uses the following abbreviations: ETS Emergency Telecommunication Service ETSMS ETS Management Service

43、IEPS International Emergency Preference Scheme (E.106) ISDN Integrated Services Digital Network PLMN Public Land Mobile Network PSTN Public Switched Telephone Network SC (Authorized ETS) Service Customer SLA Service Level Agreement ITU-T Rec. M.3350 (05/2004) 3 SP (Authorized ETS) Service Provider S

44、U (Authorized ETS) Service User TMN Telecommunication Management Network 5 Conventions Conventions used in use-case diagrams and the use of UML are imported from ITU-T Rec. M.3020. 6 ETSMS functional requirements 6.1 ETSMS framework Disaster situations can strike unexpectedly anytime and anywhere. R

45、ecovery requires rapid response by local, regional, and national authorities, immediate reaction from utility service providers, and support from medical, recovery, fire, police, and construction resources. Effective communications are essential to facilitate the myriad of activities required for or

46、ganizing and coordinating lifesaving efforts concurrent with re-establishing control in the disaster area and restoration of the community infrastructure. Effective telecommunication services are imperative to the success of disaster recovery and mitigation operations. Emergency and disaster relief

47、operations require extensive coordination and cooperation by organizations involved in restoring the infrastructure and for the well being of the society impacted. During these disaster situations, telecommunication services are often severely disrupted through facility damage as well as congestions

48、 due to significantly increased telecommunication traffic. Operations centres may be established or activated to coordinate the myriad of activities that are required to recover from the destruction, locate missing people, save lives, recover the infrastructure of the community, and restore normal l

49、iving conditions for the population. ETS telecommunications to support these emergency recovery operations are given preferential access and processing treatment (e.g., as specified in ITU-T Rec. E.106). The ETS Management Service (ETSMS) provides online interchange of critical telecommunications management information, which is associated in real time with provision of ETS features, and will significantly facilitate and benefit recovery operations. These interactions will more efficiently and effectively facilitate provisioning of essen