1、 International Telecommunication Union ITU-T M.3361TELECOMMUNICATION STANDARDIZATION SECTOR OF ITU (01/2011) SERIES M: TELECOMMUNICATION MANAGEMENT, INCLUDING TMN AND NETWORK MAINTENANCE Telecommunications management network Requirements for business-to-government management interfaces B2G interface
2、s Introduction Recommendation ITU-T M.3361 ITU-T M-SERIES RECOMMENDATIONS TELECOMMUNICATION MANAGEMENT, INCLUDING TMN AND NETWORK MAINTENANCE Introduction and general principles of maintenance and maintenance organization M.10M.299 International transmission systems M.300M.559 International telephon
3、e circuits M.560M.759 Common channel signalling systems M.760M.799 International telegraph systems and phototelegraph transmission M.800M.899 International leased group and supergroup links M.900M.999 International leased circuits M.1000M.1099 Mobile telecommunication systems and services M.1100M.11
4、99 International public telephone network M.1200M.1299 International data transmission systems M.1300M.1399 Designations and information exchange M.1400M.1999 International transport network M.2000M.2999 Telecommunications management network M.3000M.3599Integrated services digital networks M.3600M.3
5、999 Common channel signalling systems M.4000M.4999 For further details, please refer to the list of ITU-T Recommendations. Rec. ITU-T M.3361 (01/2011) i Recommendation ITU-T M.3361 Requirements for business-to-government management interfaces B2G interfaces Introduction Summary Recommendation ITU-T
6、M.3361 introduces the specification for high level requirements of business-to-government (B2G) management interfaces, including its general requirements, specific requirements, as well as security requirements. This Recommendation also defines the concept of B2G management interfaces and its relati
7、onship with existing business-to-business and customer-to-business management interfaces (B2B and C2B) Recommendations. The B2G management interface has additional requirements to those of B2B/C2B interfaces, which has impacts on the activities of both the service provider/network operator (SP/NO) a
8、s well as on the National Administrations/Government (G) activities. The interactions between SP/NO and G entities are addressed in clauses 6 to 9. B2B and C2B interface specifications will be reused in the development of the B2G management interface. History Edition Recommendation Approval Study Gr
9、oup 1.0 ITU-T M.3361 2011-01-13 2 ii Rec. ITU-T M.3361 (01/2011) FOREWORD The International Telecommunication Union (ITU) is the United Nations specialized agency in the field of telecommunications, information and communication technologies (ICTs). The ITU Telecommunication Standardization Sector (
10、ITU-T) is a permanent organ of ITU. ITU-T is responsible for studying technical, operating and tariff questions and issuing Recommendations on them with a view to standardizing telecommunications on a worldwide basis. The World Telecommunication Standardization Assembly (WTSA), which meets every fou
11、r years, establishes the topics for study by the ITU-T study groups which, in turn, produce Recommendations on these topics. The approval of ITU-T Recommendations is covered by the procedure laid down in WTSA Resolution 1. In some areas of information technology which fall within ITU-Ts purview, the
12、 necessary standards are prepared on a collaborative basis with ISO and IEC. NOTE In this Recommendation, the expression “Administration“ is used for conciseness to indicate both a telecommunication administration and a recognized operating agency. Compliance with this Recommendation is voluntary. H
13、owever, the Recommendation may contain certain mandatory provisions (to ensure, e.g., interoperability or applicability) and compliance with the Recommendation is achieved when all of these mandatory provisions are met. The words “shall“ or some other obligatory language such as “must“ and the negat
14、ive equivalents are used to express requirements. The use of such words does not suggest that compliance with the Recommendation is required of any party. INTELLECTUAL PROPERTY RIGHTS ITU draws attention to the possibility that the practice or implementation of this Recommendation may involve the us
15、e of a claimed Intellectual Property Right. ITU takes no position concerning the evidence, validity or applicability of claimed Intellectual Property Rights, whether asserted by ITU members or others outside of the Recommendation development process. As of the date of approval of this Recommendation
16、, ITU had not received notice of intellectual property, protected by patents, which may be required to implement this Recommendation. However, implementers are cautioned that this may not represent the latest information and are therefore strongly urged to consult the TSB patent database at http:/ww
17、w.itu.int/ITU-T/ipr/. ITU 2011 All rights reserved. No part of this publication may be reproduced, by any means whatsoever, without the prior written permission of ITU. Rec. ITU-T M.3361 (01/2011) iii Table of Contents Page 1 Scope 1 2 References. 1 3 Definitions 2 3.1 Terms defined elsewhere 2 3.2
18、Terms defined in this Recommendation . 2 4 Abbreviations and acronyms 2 5 Background . 2 6 Content, scope, and type of information to be exchanged through the B2G interface 3 7 B2G interface requirements 3 8 Guidelines to elaborate a roadmap for the reuse of existing ITU-T Recommendations: architect
19、ure, methodology, and security . 4 8.1 Relationship with other ITU-T Recommendations 4 8.2 Candidate ITU-T Recommendations to be reused in order to meet B2G interface requirements 4 9 Potential changes, enhancements or revisions on the business processes described in ITU-T M.3050 series and other re
20、lated ITU-T Recommendations 4 Appendix I B2G chart . 5 Rec. ITU-T M.3361 (01/2011) 1 Recommendation ITU-T M.3361 Requirements for business-to-government management interfaces B2G interfaces Introduction 1 Scope The scope of this Recommendation aims to introduce the high level requirements of the bus
21、iness-to-government management interfaces B2G interfaces. It gives an overview of the B2G interface including objectives and goals to be achieved, the content, scope and information to be exchanged across the B2G interface. 2 References The following ITU-T Recommendations and other references contai
22、n provisions which, through reference in this text, constitute provisions of this Recommendation. At the time of publication, the editions indicated were valid. All Recommendations and other references are subject to revision; users of this Recommendation are therefore encouraged to investigate the
23、possibility of applying the most recent edition of the Recommendations and other references listed below. A list of the currently valid ITU-T Recommendations is regularly published. The reference to a document within this Recommendation does not give it, as a stand-alone document, the status of a Re
24、commendation. ITU-T M.3010 Recommendation ITU-T M.3010 (2000), Principles for a telecommunications management network. ITU-T M.3016.1 Recommendation ITU-T M.3016.1 (2005), Security for the management plane: Security requirements. ITU-T M.3020 Recommendation ITU-T M.3020 (2007), Management interface
25、specification methodology. ITU-T M.3050.0 Recommendation ITU-T M.3050.0 (2007), Enhanced Telecom Operations Map (eTOM) Introduction. ITU-T M.3050.1 Recommendation ITU-T M.3050.1 (2007), Enhanced Telecom Operations Map (eTOM) The business process framework. ITU-T M.3050.2 Recommendation ITU-T M.3050.
26、2 (2007), Enhanced Telecom Operations Map (eTOM) Process decompositions and descriptions. ITU-T M.3190 Recommendation ITU-T M.3190 (2008), Shared information and data model (SID). ITU-T M.3200 Recommendation ITU-T M.3200 (1997), TMN management services and telecommunications managed areas: Overview.
27、 ITU-T M.3320 Recommendation ITU-T M.3320 (1997), Management requirements framework for the TMN X-Interface. ITU-T M.3400 Recommendation ITU-T M.3400 (2000), TMN management functions. ITU-T X.805 Recommendation ITU-T X.805 (2003), Security architecture for systems providing end-to-end communications
28、. 2 Rec. ITU-T M.3361 (01/2011) 3 Definitions 3.1 Terms defined elsewhere This Recommendation uses the following terms defined elsewhere: 3.1.1 enterprise: ITU-T M.3050.1. 3.1.2 enterprise management process area: ITU-T M.3050.1. 3.1.3 entity: ITU-T M.3050.1. 3.1.4 eTOM: ITU-T M.3050.0. 3.1.5 proces
29、s: ITU-T M.3050.1. 3.2 Terms defined in this Recommendation This Recommendation defines the following term: 3.2.1 B2G interface: The business-to-government (B2G) interface (or B2G management interface) is the interface where government entities or a National Administration can interact with service
30、providers/network operators (SP/NO) and other regulated entities to exchange information to support regulatory processes. 4 Abbreviations and acronyms This Recommendation uses the following abbreviations and acronyms: G Government entity and National Administration GUI Graphic User Interface KPI Key
31、 Performance Indicator KQI Key Quality Indicator NO Network Operator SC Service Customer SP Service Provider 5 Background Traditionally, relationships between government entities or a National Administration (G) and SP/NO have been made under manual processes or, alternatively, some mechanized means
32、 or a mixture of two types. B2G interfaces were not standardized or modernized to meet government/National Administration and business entities processes requirements to cover service licensing authorization, key performance indicator (KPI), key quality indicator (KQI), surveillance methods and regu
33、latory requirements. Service providers and network operators face very different regulatory environments in different countries and sometimes within a particular country, when exchanging information with national administrations. Diverse paper form (non-mechanized processes) and graphic user interfa
34、ce (GUI) processes between G and SP/NO frequently become a significant financial burden to both parties. To illustrate the scenario in the previous paragraph, some SPs/NOs deal with requests for licensing in paper forms, and fill in forms of telecom taxes and fees. Others process the notification of
35、 fines and other penalties. On the other hand, Government entities are interested to issue licences more Rec. ITU-T M.3361 (01/2011) 3 quickly to meet the needs of a broader number of telecom SPs/NOs. Those tasks are ordinarily time- and cost-consuming because of their semi-mechanized or fully-manua
36、l activities. Concerning this limitation imposed by the present communication structure, it is important to note that: SPs/NOs and a National Administration are deeply dependent upon effective management of information and communications in their regulatory processes; the adoption of an automated co
37、mmunication structure by SPs/NOs and a National Administration based on a standardized framework will smooth the planning, implementation and provision of services processes and ease the government regulatory processes. For the reasons cited above, a B2G interface standard has an enormous potential
38、to improve the quality of a communication process between national administrations and SPs/NOs. Therefore, it is vital to create a technical standard to meet the various communication requirements between the National Administrations/Governments and SPs/NOs. This Recommendation introduces the high l
39、evel requirements for B2G interfaces, mainly by the reuse of B2B and C2B interface specifications. 6 Content, scope, and type of information to be exchanged through the B2G interface The information to be exchanged in the B2G interface is strongly dependent on the businesses as well as on the govern
40、ment processes requirements. For the purpose of this Recommendation, five categories of information are expected to be exchanged over the B2G interface: licensing, taxation, financial, service quality, and infrastructure as well as other regulatory issues. Even though security requirements shall be
41、treated when defining B2G interface security requirements to support the interconnection needs of the B2G interfaces, as stated in clause 8, it is important to emphasize that security has to be approached in two ways. Primarily, security is seen as a generic requirement; in this sense, it is useful
42、to refer to ITU-T M.3016.1 and ITU-T X.805. Alternatively, security might be considered as a specific requirement in the same level of abstraction of: licensing, taxation, financial, service quality, and infrastructure as well as other regulatory issues. 7 B2G interface requirements B2G interface re
43、quirements refer to ITU-T M.3320, i.e., functional, service and network-level requirements for the exchange of information between G and “SP/NO and other regulated entities“. The government processes requirements are mandatory for the National Administrations activities that necessarily involve inte
44、ractions with SPs/NOs. The SP/NO requirements must be defined in order to satisfy their processing needs related to the interactions with G. The list below, though not exhaustive, includes the essential requirements for the B2G management interface: management framework and architecture requirements
45、 for B2G management interfaces; application specific requirements for B2G management interfaces; B2G interface security requirements to support the interconnection needs of the SPs/NOs to G interfaces; generic management requirements for licensing management across the B2G interface; 4 Rec. ITU-T M.
46、3361 (01/2011) generic management requirements for taxation management across the B2G interface; generic management requirements for financial management across the B2G interface; generic management requirements for service quality management across the B2G interface; generic management requirements
47、 for infrastructure management across the B2G interface; generic management requirements for regulatory issues management across the B2G interface. 8 Guidelines to elaborate a roadmap for the reuse of existing ITU-T Recommendations: architecture, methodology, and security As the intent is to reuse a
48、nd build on previous work, it is fundamental to design a roadmap for utilizing existing ITU-T Recommendations. This roadmap has to be understood as an auxiliary tool to optimize the implementation of B2G management interface specifications. Prior to this design, there should be an objective analysis
49、, which takes into consideration mandatory requirements to be met. The drivers to select existing ITU-T Recommendations for useful reuse are, among others, in principle, the requirements cited above in clause 7. The roadmap itself shall be elaborated in order to meet B2G requirements. In this sense, for each requirement, it is useful to elaborate its associated ITU-T Recommendation. 8.1 Relationship with other ITU-T Recommendations 8.1.1 Relationship with ITU-T M.3020 To be aligned
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