JEDEC JESD46D-2011 Customer Notification of Product Process Changes by Solid-State Suppliers.pdf

1、 JEDEC STANDARD Customer Notification of Product/Process Changes by Solid-State Suppliers JESD46D (Revision of JESD46C, October 2006) DECEMBER 2011 JEDEC SOLID STATE TECHNOLOGY ASSOCIATION NOTICE JEDEC standards and publications contain material that has been prepared, reviewed, and approved through

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3、t of products, and assisting the purchaser in selecting and obtaining with minimum delay the proper product for use by those other than JEDEC members, whether the standard is to be used either domestically or internationally. JEDEC standards and publications are adopted without regard to whether or

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5、lications represents a sound approach to product specification and application, principally from the solid state device manufacturer viewpoint. Within the JEDEC organization there are procedures whereby a JEDEC standard or publication may be further processed and ultimately become an ANSI standard.

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7、Standards and Documents for alternative contact information. Published by JEDEC Solid State Technology Association 2011 3103 North 10th Street Suite 240 South Arlington, VA 22201-2107 This document may be downloaded free of charge; however JEDEC retains the copyright on this material. By downloading

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10、ion. JEDEC Standard No. 46D Page 1 CUSTOMER NOTIFICATION OF PRODUCT/PROCESS CHANGES BY SOLID-STATE SUPPLIERS (From Board Ballot JCB-00-42, JCB-06-39 and JCB-11-88, formulated under the cognizance of JC-14.4 Committee on Quality Processes and Methods). 1 Scope This document covers solid-state product

11、s and their associated processes. This standard establishes procedures to notify customers of changes to solid-state products and associated processes. 2 Terms and definitions change, (product or process): An alteration to the product or process, which may be a major change or a minor change. NOTE 1

12、 A major change is a change that may affect the form, fit, or function of the product or adversely affect the quality or reliability of the product. NOTE 2 A minor change is a change that does not affect the form, fit, function, quality or reliability of the product. customer: Any organization that

13、1) has purchased the product from the supplier within the past two (2) years and has a contract or purchase agreement with Process Change Notice (PCN) requirements, or 2) has requested (and the supplier has agreed to provide) PCN information, or 3) is an approved supplier agent. fit: The external di

14、mensions and associated tolerances of the product, as specified by the supplier and/or customer. form: The visual appearance including shape, color, marking, and surface finish of the product, as specified by the supplier and/or customer. function: The electrical, mechanical, thermal, and performanc

15、e characteristics of the product, as specified by the supplier and/or customer. process: A combination of people, procedures, methods, machines, materials, measurement equipment, and/or environment for specific work activities to produce a given product or service. JEDEC Standard No. 46D Page 2 2 Te

16、rms and definitions (contd) Product or Process Change Notice (PCN): A document sent to customers describing product or process changes, the reasons for the change, and the projected impact of the change. Proposed First Ship Date: The date that the changed product could first be shipped to customers.

17、 quality: Conformance of a product to requirements, or perceived fitness for its intended use(s). reliability: The ability of a product to perform a required function at or below a stated failure rate for a given period of time. 3 Requirements 3.1 Documentation The supplier shall have a documented P

18、CN process that includes the criteria or methodology used to classify the changes as major or minor. The following minimum elements must be included in the suppliers documented PCN procedure: a) Method of identifying and documenting the customers unique PCN requirements. b) Definition and classifica

19、tion of proposed changes. (Note: This could be a reference to a separate controlled document, e.g., Engineering Change Notice.) c) Notification timing. d) Deliverables to customer - contents of change notification. e) Record retention requirements. 3.2 Procedure 3.2.1 Classify changes(s) The propose

20、d change should be classified as either major or minor. Each supplier shall include in their internal PCN specifications a list of what constitutes a major change (See Annex A for examples). Customers must be notified of major changes, whereas notification of minor changes may or may not occur depen

21、ding on customer requirements. NOTE This standard proposes no specific requirements regarding documentation (see 3.1) for minor changes. JEDEC Standard No. 46D Page 3 3.2 Procedure (contd) 3.2.2 Customer notification a) Identify affected customers b) Determine notification requirements (for review o

22、r awareness only) per special customer criteria or, supplier-agreed-to customer profile. If a customer expresses no unique notification attributes, the suppliers standard PCN system shall apply. c) Customer will be notified a minimum of 90 days before the proposed first ship date of the product iden

23、tified in the PCN. Shipment of changed product may occur prior to stated ship date only with customer approval. d) It is suggested that suppliers also post their generic PCN notices (i.e., notice does not contain any confidential or customer specific information) on a website to allow for potentiall

24、y missed customers to view current and past PCNs. 3.2.3 Customer response a) Customers should acknowledge receipt of the PCN within 30 days of delivery of the PCN. b) Lack of acknowledgement of the PCN within 30 days constitutes acceptance of the change. c) After acknowledgement, lack of additional

25、response within the 90 day period constitutes acceptance of the change. An acceptance, concern, or sample order response or a request for further information and respective documents response should be submitted to the supplier in a timely fashion, (i.e., customer should not wait to the end of the 9

26、0 day review period before responding, if the response is known before that time.) d) If the customer requires additional time to perform sample testing, beyond the 90 day review period, an extension must be negotiated with the supplier. 3.2.4 Supplier follow-up response a) After receipt of all requ

27、ested qualification reports, additional data to clarify the PCN, and/or samples, the customer shall have at least 30 days to review this qualification data and test samples. Lack of response by the customer after these 30 days constitutes acceptance of the change. b) The supplier shall notify all af

28、fected customers if a PCN is cancelled. 3.2.5 Shipment of Changed Product Changed product may not be shipped prior to the Proposed First Ship Date without written approval of the customer. JEDEC Standard No. 46D Page 4 3.3 Product and Process Change Notification minimum content The following is the

29、minimum content of the Product and Process Change Notification: a) PCN tracking number b) Product Identification (e.g., affected supplier part number(s), affected product lines including specific package types, product family). c) Customer part number(s) (optional, if not required per agreed to cust

30、omer criteria) d) Detailed description of change(s). e) Method, if applicable, of identifying changed product f) Reason for change(s) g) Anticipated (positive and negative) impact on form, fit, function, quality or reliability. h) Proposed First Ship Date for change i) Supplier Qualification plan sc

31、hedule and/or results, where applicable j) Date, if required, when qualification samples are available. k) Date, if required, when final qualification data are available. l) Last date, if applicable, of manufacture of the unchanged product. m) Name, address, telephone, email, and fax number of suppl

32、ier contact n) Statement, if applicable, that device material declaration will be updated due to material change. NOTE It is still the customers responsibility to request updated material declaration when available. 3.4 Records Each supplier shall retain documentation of individual PCN information f

33、or a minimum of five years after final user notification. JEDEC Standard No. 46D Page 5 Annex A (informative) Examples of major changes that may require customer notification This is not a binding list. These are only examples of changes that could possibly affect form, fit, or function, or adversel

34、y affect quality and reliability. See 3.2.1. NOTE Contractual agreements may exist and will take precedence per 3.2.2. Design Major design change Wafer Fab Wafer fab site Wafer diameter Diffusion dopant Gate oxide material Gate oxide thickness Dielectric material Polysilicon dopant type Metallizatio

35、n material Metallization thickness Top protective layer material Top protective layer thickness Die coating material Die coating thickness Package Assembly Assembly site Substrate or leadframe base material Plating material or process technique (BGA) Solder ball material composition Flipchip ball/bu

36、mp and/or attach solder material composition Wire bond method Mold compound or underfill material Sealing material Die attach material Marking method Marking appearance (incl. Part Number marked on product) Testing Test site Test elimination Burn-in change or elimination Electrical Specification Cha

37、nge in ac specification Change in dc specification Mechanical Specification Change in case outline Loosening tolerance(s) Packing/Shipping /Labeling Change in Carrier (reel, tray) dimensions Drypack requirements Environment maximum storage temperature JEDEC Standard No. 46D Page 6 Annex B (informati

38、ve) Differences between JESD46D and JESD46C This table briefly describes most of the changes made to entries that appear in this standard, JESD46D, compared to its predecessor, JESD46C (October 2006). If the change to a concept involves any words added or deleted (excluding deletion of accidentally

39、repeated words), it is included. Some punctuation changes are not included. Clause Description of change 1 Replaced “semiconductor” with “solid-state” throughout the scope and in the title of the document. Clarified the text of the last sentence 2 Corrected grammar within the definitions of “change”

40、 and “customer”. 2 The subdefinitions for the terms “major change” and “minor change” are now Notes under the definition of “change”. 2 The order of the terms were changed to put all terms in alphabetical order 3.2.1 Added note at end of paragraph 3.2.3 c) Added text stating all types of responses t

41、hat a customer could have to a PCN 3.2.5 Added new clause clarifying when changed product may be shipped 3.3 Added new content item f) and a Note regarding material declarations for changed Products Annex A Added “(informative)” to title to comply with JEDEC style manual Standard Improvement Form JE

42、DEC JESD46D The purpose of this form is to provide the Technical Committees of JEDEC with input from the industry regarding usage of the subject standard. Individuals or companies are invited to submit comments to JEDEC. All comments will be collected and dispersed to the appropriate committee(s). I

43、f you can provide input, please complete this form and return to: JEDEC Attn: Publications Department 2500 Wilson Blvd. Suite 220 Arlington, VA 22201-3834 Fax: 703.907.7583 1. I recommend changes to the following: Requirement, clause number Test method number Clause number The referenced clause number has proven to be: Unclear Too Rigid In Error Other 2. Recommendations for correction: 3. Other suggestions for document improvement: Submitted by Name: Phone: Company: E-mail: Address: City/State/Zip: Date: