KS X ISO IEC 26514-2009 Information technology－Systems and software engineering－Requirements for designers and developers of user documentation《系统和软件工程 用户文件的设计者和开发者用要求》.pdf

1、 KSKSKSKSKSKSKSK KSKSKS KSKSK KSKS KSK KS KS X ISO/IEC 26514 KS X ISO/IEC 26514:2009 2009 12 29 http:/www.kats.go.krKS X ISO/IEC 26514:2009 : ( ) ( ) () ()SJ ( ) : (JTC1/SC7) () ( ) STA LG CNS KS X ISO/IEC 26514:2009 : (http:/www.standard.go.kr) ： ：2009 12 29 2009-0927 ： ： (JTC1/SC7) ( 02-509-7262)

2、(http:/www.kats.go.kr). 10 5 , . KS X ISO/IEC 26514:2009 i . iv . v 1 1 2 2 2.1 3 2.2 3 3 3 4 .4 5 / 10 6 , 12 6.1 13 6.2 13 6.3 .14 6.4 16 6.5 18 6.6 18 6.7 22 7 .23 7.1 .23 7.2 .29 8 .30 8.1 .30 8.2 32 8.3 37 9 38 9.1 .38 9.2 .39 9.3 CM 39 9.4 .39 10 .40 10.1 40 10.2 42 10.3 44 10.4 .44 10.5 45 11

3、 46 11.1 .46 11.2 .46 KS X ISO/IEC 26514:2009 ii 11.3 .47 11.4 48 11.5 48 11.6 .50 11.7 .50 11.8 53 11.9 53 11.10 54 11.11 55 11.12 .55 11.13 56 11.14 56 12 57 12.1 57 12.2 58 12.3 .59 12.4 (Context-sensitive information)61 12.5 .62 12.6 .63 12.7 .64 12.8 .65 12.9 (Legibility).68 12.10 .70 12.11 71

4、12.12 72 12.13 .73 12.14 75 12.15 , .79 12.16 79 12.17 79 12.18 .80 12.19 .84 12.20 .86 A( ) .87 A.1 87 A.2 .87 A.3 .87 A.4 87 B( ) 88 B.1 .88 B.2 89 B.3 .93 B.4 .95 B.5 95 B.6 95 B.7 .96 KS X ISO/IEC 26514:2009 iii B.8 96 B.9 96 B.10 .96 C( ) 97 C.1 .97 C.2 .97 C.3 .97 C.4 99 D( ) , .100 D.1 .100 D

5、.2 .100 D.3 108 E( ) 112 E.1 112 E.2 114 F( ) 118 G( ) 122 134 KS X ISO/IEC 26514:2009 iv . ISO/IEC 2 ISO/IEC 26514： 2008 . . ISO IEC . ISO/IEC JTC1/ SC7( ) . KS X ISO/IEC 26514:2009 v 2008 1 ISO/IEC 26514, Systems and software engineering Requirements for designers and developers of user documentat

6、ion , . . , . , , . , . , . . , , . , . . . . . KS X ISO/IEC 15288： 2009, KS X ISO/IEC 12207： 2009, . . , , , ISO/IEC 265NN . . , , . , . ( ), . (Content Management System： CMS) , . , . KS X ISO/IEC 26514:2009 vi . 7.2.1 KS X ISO/IEC 12207： 2009 . KS X ISO/IEC 15288： 2009 KS X ISO/IEC 12207： 2009 ,

7、. IEEE Std 1063 2001, IEEE , ISO/IEC 18019： 2004, . KS X ISO/IEC 26514:2009 Information technology Systems and software engineeringRequirements for designers and developers of user documentation 1 , , . , , , . a) ( ) b) ( ) . . , , . , . , , . , , , . ( ) , . , . , , (Computer-Based Training：CBT) ,

8、 KS X ISO/IEC 26514:2009 2 . . , , , , . . , . A , B C . , . . . D 12 . E , . F G . , , . 2 KS X ISO/IEC 15288： 2009 KS X ISO/IEC 12207： 2009 . KS X ISO/IEC 26514:2009 3 2.1 , , , . . , . . , “ (shall)” , “ (should)” , “ (may)” . “ ” “ ” . (： , , , , ) . “ ” F G . 2.2 . . a) , . 1 “ ” . b) , . 2 . c

9、) , , . . “ ” , . d) , , . ( , ) , . . 3 . . ( ) . KS X ISO/IEC 26514:2009 4 KS X ISO/IEC 12207： 2009, KS X ISO/IEC 15288： 2009, IEEE Std 100 2000, IEEE , 7 4 IEEE Std 100 2000 . , “ ” . , . 4.1 (accessibility) , , 1 ISO 9241 171 2 “ ” , . 4.2 (action) 4.3 (active area) (hot-spot) . 4.4 (analysis) 4

10、.5 (application software) , ： 4.6 (audience) (： , , , , , ) , (： , , ) . KS X ISO/IEC 26514:2009 5 4.7 (caution) , , ： (warning) 4.8 (change control procedure) , , , , , . 4.9 (Configuration Management： CM) , , KS Q ISO 10007： 2003, 4.10 (context-sensitive help) ： (embedded documentation), (printed

11、documentation) 4.11 (critical information) , 4.12 (customization) 4.13 (design) , 4.14 (development) 4.15 (document) 4.16 (documentation) KS X ISO/IEC 26514:2009 6 1 . 2 “ ” “ ” “ ” . (： ” ”) . 3 , , . 4.17 (document set) 4.18 (embedded documentation) ： (separate documentation) (pop-up) . 4.19 (entr

12、y field) 4.20 (escrow) 4.21 (function) 4.22 (icon) KS X ISO/IEC 11581 1： 2007, 4.7 4.23 (illustration) , “ ” , , , , , , , . 4.24 (implementation) , , 4.25 (instructional mode) KS X ISO/IEC 26514:2009 7 4.26 (internationalization) ： (localization) 4.27 (link) 4.28 (localization) ： (internationalizat

13、ion) . 4.29 (menu) 4.30 (navigation) , 4.31 (on-screen documentation) ： (printed documentation), (embedded documentation) . 4.32 (picture) . 4.33 (printed documentation) , 4.34 (procedure) 4.35 (process) KS Q ISO 9000： 2007 KS X ISO/IEC 26514:2009 8 4.36 (product) 4.37 (product authority) 4.38 (project) , 4.39 (project manager) 4.40 (quality management)