MSFC NASA MPD 1280 1 REV T-2009 MARSHALL QUALITY MANAGEMENT SYSTEM MANUAL《马歇尔质量管理系统手册》.pdf

1、CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE MPD 1280.1 REVISION T EFFECTIVE DATE: April 1, 2009 EXPIRATION DATE: April 1, 2014 MARSHALL POLICY DIRECTIVE DA01 MARSHALL QUALITY MANAGEMENT SYSTEM MANUAL Provided b

2、y IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Policy Directive DA01 Marshall Quality Management System Manual MPD 1280.1 Revision: T Date: April 1, 2009 Page 2 of 49 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm

3、VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE DOCUMENT HISTORY LOG Status (Baseline/ Revision/ Canceled) Document Revision Effective Date Description Baseline 5/14/99 Document converted from MSFC-MQM to a Directive. Previous history retained in system as part of canceled or superseded ISO Docum

4、ent files. Revised the description of the Quality System documentation in 7.2 and 7.5 to reflect the conversion to Directives. Cancelled MMI 8040.15 to address RCAR #108. Added clarification of “grandfathering” in 2. Added definitions for “data” and “data management” to 6. Revision A 8/16/99 Complet

5、e revision to expand the scope to include all products and services provided by MSFC. Also updated to reflect re-structuring of the Center. Para. 4, added NPD 8070.6; para. 6, added definition of contractor, deleted “subcontractor,” and revised definition of “flight hardware”; revised para. 7.1.2.1

6、and 7.1.4.1; changed “subcontractor” to “contractor” throughout. Added text to address safety in para. 2 and 7.1. Para. 7.1.2.1.(a)(3) updated to change signature authority for MWI from “Directorate level or below” to “Directorate level or higher.” Revision B 9/16/99 Extended date for cancellation o

7、f MMs and MMIs in para.7.1.2.1 (4) and 7.1.2.1 (5). Added a reference to MPD 1150.1 to para. 7.1.1.3 and section 4. Revision C 12/6/99 Added MPG 8823.1 and MPG 8060.2 to section 4 and para. 7.8.1.1, and revised para. 7.8.1.2 and 7.1.8.9 to address all design control activities. Also, changed MM 1107

8、.1 to MPG 1100.1 and MMI 1420.1 to MPG 1420.1 throughout document. Updated title of MPG 8060.1. Added definition 6.f for GSE. Revised 7.1.2.1(a) (4) and 7.1.2.1(a) (5) to delete dates for cancellation of MMs and MMIs. Revised description of OIs in 7.1.2.1(b). Revision D 3/6/00 Revised to replace ref

9、erences to MPG 1441.1 with MPG 1440.2. Revision E 6/12/00 Revised 2.1 to delete plans for expanded scope of registration; Revised 7.1.1.2.a, 7.1.1.2.c, 7.1.1.3, 7.1.2.1, 7.1.8, and 10 to clarify applicability of the scope of ISO registration vs. the MMS; Changed “software” reference in para. 7.1.5;

10、added references to MPG 8220.1, “Conduct of Research and Technology Activities,” in 4.ff. and 7.8.1.1; Clarified use of “shall” and “will” in 7.1.4.1; changed “I” to “The Centers subscription service for standards,” in 7.1.4.1; Revised 7.1.9 to exclude servicing from the scope of registration. Updat

11、ed Figure 2, MSFC Organization Chart. Revision F 9/12/00 Corrected the title of MPG 1410.1 in 7.1.4.1; Changed reference for software process control in 7.1.5; added reference to NASA Preferred Technical Standards in 7.1.4.1. Revision G 7/25/01 Revised sections throughout to implement the ISO 9001:2

12、000 revision. Deleted first paragraph of 2.1. Revised Figure 1 to reflect the new 2ndGeneration Reusable Launch Vehicle Program Office. Revised definition 6.b. to clarify that customers may be internal or external. Added definitions for “quality objective” and “organization” in section 6. Expanded t

13、erm defined in 6.e. Revised definition of “supplier” in 6.k. Deleted MMs and MMIs from 7.1.2.1(a). Revised 7.1.4.1 to add the new Agencywide Full-Text Technical Standards System. Paragraph 7.5.1.2, added performance, cost and schedule to basis for selection and evaluation of contractors. Paragraph 7

14、.8.1.2 and 7.8.1.4, changed task agreements to CWCs and added risk management. Added risk management planning to 7.7.1. Made editorial corrections. Revision H 11/2/01 Revised the statement of scope in paragraph 2 and the quality policy statement in 7.1.1.2 in response to observations raised during a

15、 registrar audit. Updated Figure 2 in 7.1.2.2 to show the interrelationship of the Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Policy Directive DA01 Marshall Quality Management System Manual MPD 1280.1 Revision: T Date: April 1, 2009 Pag

16、e 3 of 49 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE Center processes. Made other minor editorial changes. Revision I 1/24/02 Revised 7.1.1.3 quality system objectives to ensure metrics exist and are in alignm

17、ent with the MSFC values. (Changes address a minor nonconformance identified by the MSFC ISO registrar.) Added a reference to the MSFC values in 7.1.1.2. Revised 7.1.1.3, 7.8.1.2, and 7.1.4.1. Revision J 1/27/03 Updated URL in footers, 4.a, and 7.1.2.1; updated mission descriptions in 1; corrected t

18、itle of MPG 8823.1 in 4.a.(40) and 7.8.1.1; deleted reference to obsolete versions of ISO documents in 5; revised definition 6.e; corrected reference paragraph in 7.1.8; updated filing subject titles in all sections; deleted “within our defined scope” from 7.7.1; corrected number in OMB Circular A-1

19、19 in 7.8.1.2; minor editorial corrections in 7.1.1.4.a., 7.1.1.4.c, Figure 2, 7.1.2.1, 7.1.4.1, 7.1.4.2, 7.2.2, 7.4.1, 7.6.1.1, 7.6.1.2, 7.6.1.3, 7.6.1.6, and 7.8.1.1. Revised 7.8.1.5, 7.8.1.7 and 7.8.1.8 to clarify design verification and validation in response to an NQA NCR. Revision K 5/9/03 Rev

20、ision to comply with AS9100 requirements and other minor updates. Changed “quality records” to “records” throughout text; added AS9100 references throughout; updated the scope in section 2; changed NPD 8730.3 to NPD 1280.1 throughout; added MWI 5330.1 and MWI 8050.1 to applicable documents; revised

21、6.e. definition; added definition for “key characteristics”; revised 7.1.1.4.c, 7.1.3.3, 7.1.4.3, 7.1.5.2.a, 7.1.5.4.a., 7.1.5.5, 7.1.6.2, 7.1.7, 7.4.1, 7.5.1.1, 7.5.1.3.b, 7.8.1.1, 7.8.1.5, 7.8.1.6, and 7.8.3 to add/clarify AS9100 requirements; added 7.1.5.2.g.-j., 7.5.1.3.d.-f., and new paragraphs

22、 under 7.5.1.4, 7.6.1.5, 7.8.3 to add/clarify AS9100 requirements; revised measurements in section 10; added acronyms to definitions. Revision L 11/21/2003 Added MWI 7120.6, “Program/Project Risk Management” to 7.1.6.3 and 4.a. and renumbered items in that section. Added Centerwide Plans to 7.1.2.1.

23、a. Revised 7.8.3 to clarify procedures for inspections and tests. Revised 1. Purpose to delete the term, “Center of Excellence.” Changed “reference” to “referenced” in section 9. Revision M 5/26/2004 Changed “NPG” to “NPR” throughout document; Updated the organization chart in Figure 1; Changed S Up

24、dated the Program Formulation series in 7.7 and the Financial Management series in 7.9. Revision N 9/17/2004 Revised to bring document in compliance with the HQ Rules Review Action (CAITS: 04-DA01-0387). Updated the MSFC mission areas in 1; Updated the MSFC Quality Policy in 7.1.1.2 to reflect the N

25、ASA Values; Updated 7.1.1.3 on quality objectives; updated the organization chart in figure 1 and moved from 7.1.1.5 to 7.1.1.4; added Marshall Guidance Manuals (MGMs) in 7.1.2.1(b). Revision O 12/22/2005 Reorganized applicable documents in section 4; Deleted MPR 8220.1 and replaced with NPR 7120.5;

26、 Deleted MPR 8040.3 and updated title of MPR 8040.2; Updated title of MPR 1050.1; Updated title of MWI 5330.1; Changed MPR 1280.9 to MGM 1280.1, “Guidance for Continual Improvement”; Updated the Quality Policy to reflect the new NASA Values; Replaced NPR 1000.2 with NPD 1000.0 and revised section 1.

27、0; Revised 7.1.1.5 to change MQC to IMSB; Updated 7.1.1.3 to reflect the scorecard and delete MPR 1130.1; Updated the org. chart in Figure 1; added reference to the Environmental Management System in section 2.0; changed 7.1.4.2 from “issue” to “issuance”; added new preface section; added MPR 2810.1

28、; editorial corrections, including spelling out acronyms. Added explanation on shelf life to 7.6.1.5. Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Policy Directive DA01 Marshall Quality Management System Manual MPD 1280.1 Revision: T Date

29、: April 1, 2009 Page 4 of 49 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE Revision P 2/7/2006 Minor changes to Preface. Editorial corrections to four document titles in the Applicable Document list and where use

30、d in the text. Also deleted an applicable document that isnt used. (NPD 1000.0 deleted “NASA” from title; MPR 8500.2 added “Manual” to end of title; MWI 7120.6 added “Continuous” to title; OMB Circular A-119 added “Consensus” and “and in Conformity Assessment Activities”; Deleted MIL-STD-961 not use

31、d in document. Revised paragraph numbering throughout for consistency. Corrected EEO title in Figure 1. Revision Q 7/18/2006 Administrative change of definition in 6.a.(19) to be silent on measurement of quality objectives so as not to be confused with requirement in 7.1.1.3.a. Revision R 2/26/2007

32、Revised title of document to clarify its purpose; added definitions for EMS, QMS, MMS, and OH changed “MMS” to “QMS” throughout the document; revised 2.a; added 2.e; added NPD 1440.6; added MPR 8715.1; updated 6.a.(6); added MIDs to 6.a.(13) and 7.1.2.1.c; added 6.a.(19); revised 7.1.1.4.a.(2); revi

33、sed 7.5.1.1b(3) and added reference to NPD 8730.5 to determine appropriate quality systems; deleted MPR 1050.1; revised 7.1.1.4c management representative responsibilities and governance; revised section 7.1.1.5 to reflect management review as part of the governance process and added MC-08, MC-25, a

34、nd MPD 1000.1; revised 7.1.2.1c records and centerwide plans for clarification; added NPR 1441.1; deleted MPR 7100.1 and added NPD 1050.1 in 7.1.3.1; revised 7.5.1.2. Other minor editorial changes throughout. Revision S 3/4/2008 Revised 2. Applicability statement to reflect transition of MAF from GO

35、CO to GOGO. Added exception to scope of external registrations in paragraph 2.2, and revised section 10. Revision T 4/01/2009 Updated titles of applicable and reference documents; separated requirements into uniquely numbered paragraphs; updated the preface; added reference to NPD 1000.3; revised 7.

36、1.1.3 on quality objectives; updated the MSFC Organization Chart in Figure 1; made minor editorial revisions and changes for clarity and alignment to the ISO 9001 2008 revision; and, changed “multi-program/project documents” to “MSFC technical standards;” added Appendix A for Acronyms; added NPD 873

37、0.5 to 1.1; moved 2.1.a-e and 2.2 to section 1; cleaned up use of acronyms; added “services” to “product” references; re-ordered Applicable Documents; replaced NPR 7120.5C with NPR 7120.7 and deleted revision level from NPR 7120.5D; revised 7.1.2.1.c(2) and (7); added text to section 8; revised 7.4.

38、1.b, 7.1.5.1.a, 7.1.5.2.b(7), 7.8.3.c(1) and (2), 1.1.b, 1.1.c(1) for clarity. Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Policy Directive DA01 Marshall Quality Management System Manual MPD 1280.1 Revision: T Date: April 1, 2009 Page 5

39、of 49 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VERIFY THAT THIS IS THE CORRECT VERSION BEFORE USE TABLE OF CONTENTS PARAGRAPH PAGE TABLE OF CONTENTS . 5 PREFACE 7 1.0 PURPOSE . 7 2.0 APPLICABILITY . 8 3.0 AUTHORITY . 8 4.0 APPLICABLE DOCUMENTS . 8 5.0 REFERE

40、NCES 11 6.0 DEFINITIONS 12 7.0 POLICY 13 7.1. ORGANIZATION AND ADMINISTRATION (1000-1999) 13 7.1.1 MANAGEMENT RESPONSIBILITY 14 7.1.1.1 MANAGEMENT COMMITMENT 14 7.1.1.2 QUALITY POLICY 14 7.1.1.3 QUALITY OBJECTIVES . 15 7.1.1.4 ORGANIZATION . 15 7.1.1.5 QUALITY MANAGEMENT SYSTEM REVIEW . 17 7.1.2 QUA

41、LITY MANAGEMENT SYSTEM 18 7.1.2.1 GENERAL . 18 7.1.2.2 QUALITY MANAGEMENT SYSTEM PROCEDURES 20 7.1.2.3 ANALYSIS OF DATA . 21 7.1.2.4 CONTINUAL IMPROVEMENT 21 7.1.3 CUSTOMER-RELATED PROCESSES . 21 7.1.3.1 GENERAL . 21 7.1.3.2 DETERMINATION OF REQUIREMENTS RELATED TO PRODUCTS . 21 7.1.3.3 REVIEW OF RE

42、QUIREMENTS RELATED TO PRODUCTS . 22 7.1.3.4 CUSTOMER COMMUNICATION 22 7.1.3.5 CUSTOMER SATISFACTION 22 7.1.4 DATA MANAGEMENT, INCLUDING DOCUMENT AND DATA CONTROL . 22 7.1.4.1 GENERAL . 22 7.1.4.2 DOCUMENT AND DATA APPROVAL AND ISSUANCE . 23 7.1.4.3 DOCUMENT AND DATA CHANGES . 24 7.1.5 PROCESS CONTRO

43、L 24 7.1.5.1 INFRASTRUCTURE 24 7.1.5.2 CONTROL OF PRODUCTION AND SERVICE PROVISION 25 7.1.5.3 WORK ENVIRONMENT . 25 7.1.5.4 VALIDATION OF PROCESSES FOR PRODUCTION AND SERVICE PROVISION 26 7.1.5.5 MONITORING AND MEASUREMENT OF PROCESSES 26 7.1.6 CORRECTIVE AND PREVENTIVE ACTION . 26 7.1.6.1 GENERAL .

44、 26 7.1.6.2 CORRECTIVE ACTION 27 7.1.6.3 PREVENTIVE ACTION . 27 7.1.7 CONTROL OF RECORDS . 28 7.1.8 INTERNAL AUDITS 28 7.2 LEGAL AND TECHNICAL (2000-2999) . 29 7.2.1 LEGAL . 29 7.2.2 TECHNICAL 29 7.3 HUMAN RESOURCES/PERSONNEL (3000-3999) . 30 7.3.1 COMPETENCE, AWARENESS, AND TRAINING 30 Provided by

45、IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Marshall Policy Directive DA01 Marshall Quality Management System Manual MPD 1280.1 Revision: T Date: April 1, 2009 Page 6 of 49 CHECK THE MASTER LIST at https:/repository.msfc.nasa.gov/directives/directives.htm VE

46、RIFY THAT THIS IS THE CORRECT VERSION BEFORE USE 7.4 PROPERTY AND SUPPLY (4000-4999) 30 7.4.1 CONTROL OF CUSTOMER-SUPPLIED PRODUCT 31 7.5 PROCUREMENT/SMALL BUSINESS/INDUSTRIAL RELATIONS (5000-5999) 31 7.5.1 PURCHASING 32 7.5.1.1 GENERAL . 32 7.5.1.2 ASSESSMENT OF CONTRACTORS 32 7.5.1.3 PURCHASING DA

47、TA 33 7.5.1.4 VERIFICATION OF PURCHASED PRODUCT . 34 7.6 TRANSPORTATION (6000-6999) 34 7.6.1 HANDLING, STORAGE, PACKAGING, PRESERVATION, AND DELIVERY . 34 7.6.1.1 GENERAL . 34 7.6.1.2 HANDLING 35 7.6.1.3 STORAGE . 35 7.6.1.4 PACKAGING 35 7.6.1.5 PRESERVATION 35 7.6.1.6 DELIVERY . 36 7.7 PROGRAM FORM

48、ULATION (7000-7999) 36 7.7.1 PROGRAM/PROJECT AND QUALITY PLANNING 36 7.8 PROGRAM MANAGEMENT (8000-8999) 37 7.8.1 DESIGN AND DEVELOPMENT . 38 7.8.1.1 GENERAL . 38 7.8.1.2 DESIGN AND DEVELOPMENT PLANNING . 38 7.8.1.3 ORGANIZATIONAL AND TECHNICAL INTERFACES . 39 7.8.1.4 DESIGN AND DEVELOPMENT INPUTS 39

49、 7.8.1.5 DESIGN AND DEVELOPMENT OUTPUTS 40 7.8.1.6 DESIGN AND DEVELOPMENT REVIEW 40 7.8.1.7 VERIFICATION . 41 7.8.1.8 VALIDATION . 41 7.8.1.9 CONTROL OF DESIGN AND DEVELOPMENT CHANGES . 41 7.8.2 PRODUCT IDENTIFICATION AND TRACEABILITY 42 7.8.3 MONITORING AND MEASUREMENT OF PRODUCT 42 7.8.4 CONTROL OF MONITORING AND MEASURING EQUIPMENT. 43 7.8.5 INSPECTION AND TEST S