1、AECMA STANDARD NORME AECMA AECMA NORM prEN 9134 Edition P 1 April 2004 ICs: Descriptors: ENGLISH VERSION Aerospace series Quality systems Supply chain risk management guideline Srie arospatiale Systmes qualit Line conductrices pour le management du risque concernant la chane des fournisseurs Luft- u
2、nd Raumfahrt Qualittsmanagement Richtlinie zum Risikomanagement der Zulieferkette This “Aerospace Series“ frestandard has been drawn up under the responsibility of AECMA-STAN (The European Association of Aerospace Industries - Standardization). It is published for the needs of the European Aerospace
3、 Industry. It has been technically approved by the experts of the concerned Domain following member comments. Subsequent to the publication of this frestandard, the technical content shall not be changed to an extent that interchangeabilify is affected, physically or functionally, without re-identif
4、ication of the standard. After examination and review by users and formal agreement of AECMA-STAN, it will be submitted as a draft European Standard (prEN) to CEN (European Committee for Standardization) for formal vote and transformation to full European Standard (EN). The CEN national members have
5、 then to implement the EN at national level by giving the EN the status of a national standard and by withdrawing any national standards conflicting with the EN. Edition approved for publication I Comments should be sent within six months I 30 April 2004 after the date of publication to AECMA-STAN Q
6、uality Domain Copytight 2004 O by AECMA-STA1 Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Page 2 prEN 9134:2004 Foreword In December 1998, the Aeros
7、pace Industry established the International Aerospace Quality Group (IAQG) with the purpose of achieving significant improvements in quality and reductions in cost throughout the value stream. The IAQG has developed specific requirements for quality systems that are to be implemented and maintained
8、throughout the supply chain in the design, manufacture and maintenance of products used in aviation and space applications. These requirements are published simultaneously as AS/EN/JISQ 91 00- series by SAE in the Americas, AECMA-STAN in Europe and JISQ in Asia/Pacific. Other countries will follow w
9、ith technical identical national standards. This standard was reviewed by the Domain Technical Coordinator of AECMA-STANS Quality Domain. After inquiries and votes carried out in accordance with the rules of AECMA-STAN defined in AECMA- STANS General Process Manual, this standard has received approv
10、al for Publication. Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Page 3 prEN 91 34:2004 Contents Page 1 Introduction 4 1 . 1 Purpose 4 1.2 Scope of
11、the document . 4 1.3 Guideline of the document . 6 2 Normative references 6 3 Risk factor definition . 7 3.1 Supplier risk . 7 3.2 Product risk 8 4 Process steps to apply the guideline 8 5 Supplier risk tables for guidance . 9 6 7 8 Risk reduction/control activities 17 Annex A (normative) Risk asses
12、sment scoring charts 18 A.l Supplier risk assessment . 19 A.2 Product risk assessment 22 Annex B (normative) Risk register form . 24 B.l B.2 B.3 Product risk tables for guidance . 15 Model for supplierlproduct risk merger 17 Risk Register Form 25 The Risk Register 26 Risk Register Field Descriptions
13、 . 26 Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Page 4 prEN 9134:2004 1 Introduction 1 .I Purpose Aerospace businesses depend upon a complex netw
14、ork of suppliers, each one exposed to a different assortment of risks that could jeopardise supply businesses. Because supplier networks are becoming increasingly wide-spread as more suppliers across the world become available to the industry (some in countries that are not covered by recognised nat
15、ional and inter-national aviation authorisation), early identification and management of those supply chain risks that could affect product / service quality becomes increasingly necessary. The application of supply chain risk management provides business protection by ensuring the continued success
16、 of the customers supply base in delivering products / services in accordance with programme and quality requirements. Supply chain risk awareness should be part of an integrated business culture. This document may be used as an “aide memoire” to supplement the existing risk management philosophy of
17、 the user. As such, each user of the guideline is free to apply it to its own selected/ categorized suppliers, and to select, according to their needs, the risk factors and associated elements to be assessed. Documented risk factors and elements to be assessed are not exhaustive and may be enlarged
18、by the respective risk factor owner. The frequency of reassessment is the responsibility of each user of the guideline (e.g.: 6 months; 12 months; 2 years etc.) 1.2 Scope of the document Supply Chain Risk Management (SCRM), defined in this guideline, can be applied proactively for the protection of
19、all procured products and services; both flying and non-flying through all levels of the supply chain. The guideline focuses on Quality as a key risk assessment factor taking into account elements from all aspects of the business having a direct link to global quality management. This conceptmodel i
20、s shown below: Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Page 5 prEN 91 34:2004 Quality risk assessment model Risks Environment & Environment Inv
21、olvement Resources Sub-tier Chain Capability & Capacity While traditional “small q” Quality is a key element to be assessed, from a company business point of view, other elements play an important part in minimising risk. This guideline defines such risk factors for consideration. SCRM as a business
22、 protection tool will be most effective when used to identify, and reduce risks when generating new business with new and existing suppliers. However the tools and techniques described hereafter can also be applied to evaluate the existing supply chain network and determine the level of control requ
23、ired. The SCRM can be applied by merging identified risk factors associated with procured products or services and the supplier itself with the target for overall supplier quality risk management (see clause 6). This guideline is recommended to be cascaded to sub-tier suppliers in the supply chain.
24、Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Page 6 prEN 9134:2004 1.3 Guideline of the document Quality risk identification and recording is the re
25、sponsibility of everybody associated with Customer procured products and services. This may also include Purchasing, Contractual Logistics, Finance, Cost Estimating, Engineering (all design and manufacturing disciplines), Configuration control, Project, Operations and Business Management etc. Having
26、 identified and recorded a risk that could affect quality, it is essential that the risk is managed effectively through a designated person / department. As a means of managing the risk process it is recommended to use the “risk register form” (Annex B) and the “risk assessment scoring chart” (Annex
27、 A) 2 Normative references This European Standard incorporates by dated or undated reference, provisions from other publications. These normative references are cited at the appropriate places in the text and the publications are listed hereafter. For dated references, subsequent amendments to or re
28、visions of any of these publications apply to this European Standard only when incorporated in it by amendment or revision. For undated references the latest edition of the publication referred to applies (including amendments). EN 9100, Aerospace series - Qualify management systems - Requirements (
29、based on IS0 9007:2000) and Qualify systems - Model for quality assurance in design, development, production, installation and servicing (based on IS0 9007:7994). I) EN 91 01, Aerospace series - Quality management systems - Assessment (based on IS0 9007: 2000). I) 2) EN 9102, Aerospace series - Qual
30、ify systems - First article inspection. 1) 2) EN 91 03, Aerospace series - Qualify management systems - Variation management of key characteristics 1) 2) IS0 14001, Environmental management systems - Specification with guidance for use. IL0 C182, Worst forms of child labour cnvention.) 1) Or the cor
31、responding AS or JISQ standards 2) Published as AECMA Prestandard at the date of publication of this standard 3) Published by: International Labour Office, 4, route des Morillons, CH-I21 1 Geneva 22, Switzerland Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IH
32、S under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Page 7 prEN 9134:2004 3 Risk factor definition 3.1 Supplier risk The following table provides a list of factors, which if not met, lead to supplier related risks Quality Environment & Safety
33、Work Environment Geographical, Political & Ethical Financial Final customer satisfaction Human resources Improvement activities On time Delivery Manufacturing Capability and Capacity Sub-tier chain control Design Capability and Capacity Capability to deliver products and/or services to the Customers
34、 quality require ment Capability to manage environmental, health and safety factors which may affect the project / program Capability to manage work environment factors such as temperature, humidity, lighting, cleanliness, protection from electrostatic discharge etc. according to EN 9100:2001 that m
35、ay affect the conformity of the product Capability to manage social, geographical, political, economical & ethical factors which may affect the project / program Capability to manage financial factors which may affect the project / program Factors that affect customers expectations Human resources f
36、actors which affect the quality and confidence of the customer Capability for continuous improvement Capability to deliver products and/or services to the Customers scheduled requirement Capability to provide manufacturing services in accordance with the contract requirements Capability to manage an
37、d control all sub-tier suppliers in the supply chain. Capability to provide design services in accordance with the con tract require men ts Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking pe
38、rmitted without license from IHS-,-,-Page 8 prEN 9134:2004 3.2 Product risk The following table provides a list of factors, which if not met, lead to product related risks Safety Classification In accordance with regulatory authority requirements Special Process Involvement Design Complexity Those p
39、rocesses where the parameters are directly influenced by component, geometry and/or the results can not be confirmed by inspection Capability to design innovative solutions that meet customer requirements Manufacturing Complexity Capability to manufacture components to meet the design intent 4 Proce
40、ss steps to apply the guideline . Define risk management process . including risk factors and risk factor owner ship . Identifv Functions involved Step 1 Define Risk Management . Assess, identify and report the risks . Evaluate the risk . For risk identification it is recommended Identify Risk to us
41、e checklists I & . Decide if the risks may be accepted Mitigate Risk . Define action plan to reduce without action unacceptable risk Use risk register form in Annex B and risk assessment scoring chart in Annex A I & . Follow up the consequences of risks that where accepted without action . Monitor t
42、he effectiveness of action plan Monitor Risk Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,-aa o C Q 3 m O v) aa Q Y v) aa Q Q 3 v) v) E L * n .c1 .-
43、L L .- - Page 9 prEN 91 34:2004 u) O O - * 8 = (II g C a x u) E a - * C E u) u) a u) u) (II 8 ic * C E a i m. . m. WL . * C a E3 .- 9% u) C W Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking
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45、oduction or networking permitted without license from IHS-,-,-Page 11 prEN 91 34:2004 u) O O - * 8 = (II g C a x u) E a - * C E u) u) a u) u) (II 8 ic * C E a i * $ o x u) E a - . u) Ca I rz t Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license wit
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48、urs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,-Page 14 prEN 91 34:2004 - u) O O - * - e o 8 * C = o S EI x u) e! a u) O O - * 8 = (II g C a x u) E a - * C E u) u) a u) u) (II 8 ic * C E a i m. c O W 3 o a P C (II c- .- oe &E 78 P S ua m. m. m. Q) i ps 3 mQ) =E Y o Q) c Q) Q O c O u- 3 g c Q) 0 . Copyright Association Europeene des Constructeurs de Materiel Aerospatial Provided by IHS under license with AECMANot for ResaleNo reproduction or networking permitted without license from IHS-,-,