1、BEC商务英语（中级）口语模拟试卷 49及答案与解析 一、 SECTION 1 INTERVIEW (ABOUT 3 MIN) 0 In this part, the interlocutor or asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions. 二、 SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN) In this part of the test you
2、are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas. 1 In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the t
3、opics from the three below and then talk for about one minute. You have one minute to prepare your ideas. 三、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 mi
4、nutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 2 In this part of the test, you are given a discussion topic. You have 30 seconds to look at the task prompt, an example of which is below, and then about three minutes to discuss the
5、topic with your partner. After that, the examiner will ask you more questions related to the topic. For two candidates BEC商务英语（中级）口语模拟试卷 49答案与解析 一、 SECTION 1 INTERVIEW (ABOUT 3 MIN) 二、 SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN) In this part of the test you are asked to give a short talk on a busines
6、s topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas. 1 【正确答案】 A Doing a presentation is more or less the same that you are selling something to others You need to cater for their taste and knowledge The amount a
7、nd type of detail you include to support your arguments should be influenced by your audiences knowledge level. Also， you need to find their favorite way to accept things Thus，finding out about the audience is very important as the first step. The more you know about your audience, the better you ca
8、n adapt your message to them. Researching the topic means choose the topic that is most interesting to your audience and that answers the questions your audience will have. Based on the information you got on your audience, you could develop an interesting topic. B Having better employees is not onl
9、y good for the company, but also good for the customer. Its the service that causes product and company differentiation. One of the best ways companies can effectively accomplish this is through their employees because they are the customer contact point. That is why employees are now being trained.
10、 By inviting some experts to train the staff, it will improve staffs friendliness, the speed of service and learn to deal with customer complaints. Customer insight is vital to any business. Responsive companies measure customer satisfaction directly through periodic survey. A high positive word of
11、mouth score indicates that the company is producing high customer satisfaction. Besides, by obtaining feedback from customers, the company will know how the business has met customer expectations. C Teamwork is cooperative effort by members of a team to achieve a common goal. Generally, it is the pe
12、ople the team leader and all team members that get things done and approach successfully. Thus, the most important thing is to unite them effectively, and motivate their potentials. Once a project actually starts, its necessary to monitor progress to ensure that everything is going in the right dire
13、ction. Get a practical schedule at the beginning, and compare the real progress to it on timely and regular basis. Then, respond to the unexpected changes and adjust the schedule as soon as possible. In this way, the team could approach success. 三、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of
14、the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 2 【正确答案】 Programme for New Staff Useful info
15、rmation: what should be covered by the training programme The training should provide new staff with an overview of the company, information regarding office policies and procedures, workplace safety, parking regulations and services, salary administration and pay policies, and benefits programs. ho
16、w else new staff can be helped to settle onto their jobs as quickly as possible The best way to provide essential help is the “buddy“ program. Through this program, a “buddy“ will be assigned to each new staff, to help assure the individual gains the basic knowledge necessary to perform his/her job
17、satisfactorily. The mentor will be responsible for helping to orient the new employee to basic office procedures and routines which are common across most departments, answering questions from the new employee, related to basic office functions, and providing support, advice, and guidance regarding College practices, policies, and procedures.
