1、BEC商务英语（中级）听力模拟试卷 120及答案与解析 一、 PART ONE 0 Look at the notes below. You will hear a man calling the hotel reception for reservation. Waldorf Hilton Reservation Summary Issue Date: Oct. 22nd, 2012 Tel: 020 3353 6200 Personal Information: Guests: David Morgan, getting the information from【 L1】 the_. Re
2、servation: Room Type: Two Deluxe Rooms and one【 L2】 _Room. Check-in date: Oct. 29th Check-out date:【 L3】 _,15% off discount. Attention: flower powder【 L4】 _ 1 【 L1】 2 【 L2】 3 【 L3】 4 【 L4】 4 Look at the form below. You will hear a woman calling a recruitment agency. LPA Recruitment Name: Lydia Targe
3、t Company:Plaza Clothing Company Job application:【 L5】 _ Previous experience: working as a salesgirl during【 L6】 _ Language skill: English and【 L7】 _ Contact number:【 L8】 _ 5 【 L5】 6 【 L6】 7 【 L7】 8 【 L8】 8 Look at the form below. You will hear a woman leaving a voicemail message about a factory vis
4、it. Answer Phone Message Pamela called for help about factory visit. Visitors: about six European【 L9】 _ Schedule: Pick them at the airport at【 L10】 _a. m. Show them around the【 L11】 _in our factory Take them to visit one of our【 L12】 _ Shopping at Downtown Shopping Mall 9 【 L9】 10 【 L10】 11 【 L11】
5、12 【 L12】 二、 PART TWO 12 You will hear five short recordings. For each recording,decide what opinion each conveys. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings. A Avoid employees resistance when gi
6、ving a feedback. B Employees fears for their bad performance. C Leaders will put off feedback in general. D Make feedback a routine job with your staff. E Seek for a solution by confronting each other. F Destructive criticism does not work in the workplace. G Leaders are encouraged to share staff wi
7、th experiences. H Leaders need a special ability to deal with feedback. 13 _ 14 _ 15 _ 16 _ 17 _ 17 You will hear another five recordings. For each recording, decide what opinion each recording conveys. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. A
8、fter you have listened once, replay the recordings. A The mortgage markets easing is on the way. B Housing keeps taking people in and out of recession. C People do not concentrate on the real estate. D Real estate values rising contributes to mortgage boom. E The consequence followed if the housing
9、prices fell. F Countrywide is looking forward to expand its business. G Making profit is the ultimate goal in housing. H The mortgage market is still under pressure. 18 _ 19 _ 20 _ 21 _ 22 _ 三、 PART THREE 22 You will hear part of a radio interview with David Pugh, Marketing Director of the Tesco sup
10、ermarket chain, about the companys expansion into Europe. For each question(23-30), mark one letter(A, B or C)for the correct answer. After you have listened once,replay the recording. 23 When did Tesco start expanding across mainland Europe? （ A） 1978. （ B） 1986. （ C） 1993. 24 Tesco decided to expa
11、nd into Europe in order to （ A） take advantages of lower operating costs. （ B） enter fast-growing markets. （ C） expand the range of its products. 25 Tesco entered the French market by （ A） forming a joint venture. （ B） buying supermarkets there. （ C） opening a chain under its own name. 26 According
12、to Mr. Pugh, what effect has foreign investment had on the Central European market? （ A） The cost of products has fallen. （ B） The quality of goods has improved. （ C） The range of items has increased. 27 As a result of expansion into Europe, Tesco has （ A） set up a new distribution network. （ B） red
13、uced its capital costs. （ C） changed its ways of producing goods. 28 What is Tescos trading strategy in Central Europe? （ A） It trades in exactly the same way as it does in the UK. （ B） It offers special products to meet local customer needs. （ C） Its stores are designed in traditional styles. 29 Ho
14、w does Tesco advertise in Central Europe? （ A） It offers special discount prices. （ B） It promotes certain products and stores. （ C） It concentrates on the image of the company. 30 What is Tescos strategy in Europe for the future? （ A） It intends to buy more outlets. （ B） It is going to invest in it
15、s existing stores. （ C） It plans to build more stores. BEC商务英语（中级）听力模拟试卷 120答案与解析 一、 PART ONE 0 【听力原文】 Look at the notes below. You will hear a man calling the hotel reception for reservation. You have 15 seconds to read through the notes. pause Now listen, and fill in the spaces. pause Woman: Hello
16、. Waldorf Hilton. What can I do for you? Man: Hello. This is David Morgan from New York. Id like to reserve three rooms on Oct. 29th. Woman: OK! We have various available rooms for you. What kind are you interested in? Man: Ive checked your on-line brochure, it seems Deluxe Room and Executive Room a
17、re best-facilitated, and I wanna know the differences of the two actually. Woman: Well, as the catalogue shows, Deluxe Room has a Queen-size bed in a modern 28m2 room with high-speed Internet access. Man: Sounds good. How about the Executive Room? Is it even better? Woman: Well, absolutely. Executiv
18、e room is an innovative 36m2 room with a King-size bed, comfortable divan, and Executive Lounge access with complimentary continental breakfast, afternoon tea, evening canaps and all day refreshments. Man: OK, thanks. I would like to book one Executive Room and two Deluxe Rooms. Woman: OK. How long
19、do you intend to stay? Man: About one month. By the way, is there a discount for one month long? Woman: Yes, We can give you 15% off by the check-out. Man: Great. Oh, there is one thing important. My boss is allergic to the flower powder, Would you please make some preventive action? Woman: No probl
20、em, I will inform the sanitary department about that. Man: Thanks. And have you got a direct line in case I have any problems? Woman: Yes, the number is 020 3353 6200. Man: 3353 7200? Woman: 3353 6200. Man: Great, thanks. Bye. pause Now listen to the recording again. pause 1 【正确答案】 ON-LINE BROCHURE
21、【试题解析】 对话中女士问道： We have various available rooms for you What kind are you interested in?男士回答道： Ive checked your on-line brochure 2 【正确答案】 EXECUTIVE 【试题解析】 对话中男士说道： I would like to book one Fxecutive Room and two Deluxe Rooms可知预订的是一间商务标间以及两间豪华房。 3 【正确答案】 NOVERMBER 29TH 【试题解析】 对话中男士说道： About one month
22、 Id like to reserve three rooms on Oct 29th之后对于女士寻问住多久时又回答他们要订一个月。 4 【正确答案】 ALLERGY 【试题解析】 题目问及额外的注意事项，答案来自男士的回答 :My boss is allergic to the flower powder， Would you please 。表明他老板对花粉过敏。 4 【听力原文】 Look at the form below. You will hear a woman calling a recruitment agency. You have 15 seconds to read t
23、hrough the notes. pause Now listen, and fill in the spaces. pause Man: Hello. LPA Recrutiment. How can I help you? Woman: Hello. I am calling for the application for the vacancy in Plaza Clothing Company. Man: Oh, yes. You mean, for the part-time salesgirl? Woman: Yes. Man: OK. Can you tell me somet
24、hing about yourself? I need to fill in the application form. Woman: Of course. My name is Lydia. I am twenty-one years old. I am a graduate. In my B. A. , I had commerce as subject. Man: Do you have any previous sales experience in clothing business? Woman: Yes. I do have a little experience in clot
25、hing business. During my summer vacation, I used to work as a part time door-to-door salesgirl for an old lady who embroidered table linen at home. I went from door-to-door selling her handwork, and I earned a small commission on the goods that I sold. Man: That is enterprising of you. Didnt that do
26、or-to-door selling interfere with your studies, Lydia? Woman: Not really. I did this work during my holidays. Man: Another question. Do you speak Hindi, Lydia? That would be an essential requirement for a salesgirl in this area. Not everyone here speaks English. Woman: Yes, I do speak Hindi. Man: OK
27、. I need you telephone number. Woman: 024-056874. Man: OK. Ill get back to you asap. pause Now listen to the recording again. pause 5 【正确答案】 PART-TIME SALESGIRL 【试题解析】 在说到自己要应聘的职位时，对话中 女士说道： I am calling for the application for the vacancyin Plaza Clothing Company男士回问： for the parttime salesgirl?本题可
28、直接获得答案。 6 【正确答案】 SUMMER VACATION 【试题解析】 对话中男士问女士是否有工作经验时，说道： Do you have any previous sales experience inclothing business?女士回答道： Yes I do have a little experience in clothing business Duringmy summer vacation 7 【正确答案】 HINDI 【试题解析】 对话中男士说道： That would be an essential requirement for a salesgirl in t
29、his area Noteveryone here speaks English女士回答： Yes， I do speak Hindi 8 【正确答案】 024 056874 【试题解析】 对话中男士说道： I need you phone number女士直接回答道：024-056874。 8 【听力原文】 Look at the form below. You will hear a woman leaving a voicemail message about a factory visit. You have 15 seconds to read through the notes.
30、pause Now listen, and fill in the spaces. pause Woman: Hello, Charles. This is Pamela speaking. I just called to ask for your help. I need to know if you are available next weekend. You know, there will be a delegation visiting our factory next weekend. Emily was supposed to take them around. But sh
31、e just called me and shes in a really bad mood since her mother encountered a car accident. So, I think you can do this instead of her. And about the delegation. They are sales directors, about six, all from the Europe. You need to pick them up at the airport at eight thirty. And then take them to v
32、isit one of our franchise stores after showing them around the warehouse in our factory. Finally, you can take them to the Downtown Shopping Mall for shopping. The visitors are always interested in it. So, it is a simple factory visit, and call me back when you receive this. pause Now listen to the
33、recording again. pause That is the end of Part One. You now have 20 seconds to check your answers. pause 9 【正确答案】 SALES DIRECTORS 【试题解析】 对话中女士说道： They are sales directors， about six， all from the Europe 10 【正确答案】 EIGHT THIRTY 8： 30 【试题解析】 对话中女士说道： You need to pick them at the airport at eight thirty
34、。 11 【正确答案】 WAREHOUSE 【试题解析】 对话中女士说道： And then take them to visit one of our franchise stores after showing themaround the warehouse in our factory 12 【正确答案】 FRANCHISE STORES 【试题解析】 对话中女士说道：参观完工厂后再带他们去一家加盟店。即： And then take them to visit oneof our franchise stores after showing them around the wareh
35、ouse in our factory 二、 PART TWO 12 【听力原文】 You will hear five short recordings. For each recording, decide what opinion each recording conveys. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings. You have
36、 15 seconds to read the list A-H. pause Now listen, and decide what opinion each recording conveys. pause Thirteen Man: Lets consider why courage is necessary to overcome our reluctance to conduct such a fundamental business interaction. Theres the fear of hurting the employees feelings or being per
37、ceived as mean. Theres the awareness of what its like to be on the receiving end of a poorly delivered performance review. And since the toughest feedback usually touches on deeply ingrained behaviors and personality traits, theres a fear of the intimacy required when offering observations that hit
38、so close to home. pause Fourteen Woman: Giving feedback is indeed more art than science. The trick is to deliver the message fully, frankly, and in a timely way while making it acceptable and readily usable by the employee. Remember that theres a difference between constructive and destructive criti
39、cism. The former involves offering support and alternative behaviors along with the feedback. To deprive employees of this shirks responsibility. The latter is a form of punitive aggression and has no place in the workplace. pause Fifteen Man: Dont wait until the last possible moment to deliver feed
40、back: make it a regular part of your one-on-one interactions with employees rather than an obligatory exchange prior to discussing next years compensation. Shaming someone by giving feedback in front of colleagues or by attacking their character will make them dislike you rather than incorporate the
41、 feedback you gave. pause Sixteen Woman: Confrontations should be a method of last resort. Some leaders have a knack for giving the hardest news in a way that leaves employees feeling understood and good about the interaction. One way to do that is by sharing a personal experience with the same sort
42、 of developmental challenge, rather than making the employee feel theyre the only person in the world with this problem. pause Seventeen Woman: The last thing you want is a performance discussion in which the form, rather than substance, of the message increases the employees resistance to it. While
43、 some executives say “bring it on“ to the unvarnished truth, in my experience theyre in the minority. Alas, those most welcoming of constructive feedback are the ones who probably need it the least. pause Now listen to the recordings again. pause 13 【正确答案】 H 【试题解析】 解题的关键信息句是： Lets consider why coura
44、ge is necessary to overcome our reluctance toconduct such a fundamental business interaction即：让我们考虑一下为何需要勇气来克服不情愿的情绪，进行这样一项基本的企业交流。下列信息可以帮助考生明确理解这段录音的主题 :the toughest feedback usually touches on deeply ingrained behaviors and personalitytraits ，即：最难的反馈往往触及根深蒂固的行为和性格特征。 14 【正确答案】 F 【试题解析】 解题的关键信息句是：
45、Remember that theres a difference between constructive anddestructive criticism即：要记住建设性批评和毁灭性批评是有区别的。 15 【正确答案】 D 【试题解析】 解题的关键信息句是： Dont wait until the last possible moment to deliver feedback， make it aregular part of your one-on-one interactions with employees rather than an obligatory exchangepri
46、or to discussing next years compensation即：不要等到最后才作出反馈，要使反馈成为与员工一对一交流的常规做法，而不是在讨论下一年度的报酬之前才被动地作出义务性交 流。 16 【正确答案】 G 【试题解析】 解题的关键信息句是： Confrontations should be a method of last resort即：最不好的方法就是对抗。接着又举例说明， some leaders have a knack for giving the hardest news in a way that leavesemployees feeling under
47、stood and good about the interaction即：一些领导者具备特殊才能，可 以把最难的事情以一种员工能理解并乐于接受的方式讲出来。要做到这一点，其中一种方式就是bysharing a personal experience with the same sort of developmental challenge，rather than makingthe employee feel theyre the only person in the world with this problem 17 【正确答案】 A 【试题解析】 解题的关键信息句是： The last
48、 thing you want is a performance discussion in which the form， rather than substance， of the message increases the employees resistance to it即：最不想要的结果就是在讨论工作表现时，是这一信息的形式而不是内容，使员工增长抵触情绪。 17 【听力原文】 You will hear another five recordings. For each recording, decide what opinion each recording convey. Wr
49、ite one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings. You have 15 seconds to read the list A-H. pause Now listen, and decide what opinion each recording conveys. pause Eighteen Man: The main driver was real estate values rising. And when they begin to rise not differen
