1、BEC商务英语（中级）听力模拟试卷 48及答案与解析 一、 PART ONE 1 You will hear three telephone conversations. Write one or two words or a number in the numbered spaces on the notes or forms. After you have listened once, replay the recording. Conversation One Look at the note below. You will hear a man making a call about
2、a delivery. Express transportation Company: Messages COMPLAINT From: (1)_ Production Company Re: 2 damaged desks (out of 6)-broken during transportation? Consignment Number: (2)_ Desks sent to (3)_ World Import Company. Action to be taken: Ring (4)_ and arrange to inspect desks. 5 Look at the note b
3、elow. You will hear a woman telephoning a company about complaint. CUSTOMER COMPLAINT From: (5)_ Electronics (6)_ Rood, Newtown Complaint: Bill for 12 (7)_ wrong. Only 10 ordered and sent, but we charged for 12. Action to be taken: Need to cancel invoice and send new one for (8)_ (instead of 1176) 9
4、 Look at the note below. You will hear a man calling about repairing. REPAIRS Name: (9) _ Export Company Tel Number: (10) _ Details repairs: Main (11) _ Requires attention. Constant paper jams. Model: (12) _ Visit time arranged: Today; between 3 and 5 pm 二、 PART TWO 13 You will hear five short piece
5、s. For each piece decide who is talking. Write one letter (A-H) next to the number of the piece. Do not use any letter more than once. After you have listened once, replay each recording. Speakers A a sales person B a security guard C a customer D a typist E a maintenance engineer F an accountant G
6、a cleaner H make a change Manufacturer 18 You will hear another five short recordings For each recording decide what the speaker is doing Write one letter (A-H) next to the number of the recording Do not use any letter more than once After you have listened once, replay each recording The speaker is
7、 A refusing B complaining C advising D thanking E agreeing F apologising G making excuses H contradicting 三、 PART THREE 23 You will hear a news report in which the anchor will tell you how online job-seeking is growing in Germany and its advantages over the traditional way of finding a job. For each
8、 question 23-30, mark one letter (A, B or C) for the correct answer. You will hear the recording twice. 23 The Internet has done something to jobs except that _. （ A） it e-mails coupons to young entrepreneurs （ B） it has created new jobs for people （ C） it has also put an end to certain labor-intens
9、ive occupations 24 The Internet has important advantages over the newspaper, because _. （ A） job seekers can target the job they want easily and get immediate response （ B） digital employment agencies are growing very fast （ C） the Internet is described by some as a job machine 25 How does the Inter
10、net make life easier for personnel managers? （ A） Its particularly interesting for those working abroad and wanting to return home. （ B） There are some pitfalls, which can lead to a rejection. （ C） It provides them with search engines. 26 The aim of employers on Internet is _. （ A） just college stud
11、ents （ B） not just college students （ C） just those working abroad and wanting to return home 27 Advice for job applicants on how to send their personal data. The first stage includes _. （ A） to make sure that all the documents are of the right size and good quality. （ B） to send an e-mail with clea
12、r and concise contents. （ C） to e-mail a complete application along with references. 28 When does a job applicant scan his certificates? （ A） When he finds the desired job on Internet. （ B） When he sends off his application. （ C） When the firm expresses an interest. 29 In addition to looking for job
13、s on the net, applicants can also discover _. （ A） if they are needed now （ B） if they are needed in the future （ C） if they are qualified for certain job 30 According to the anchor, what cant be done by computer? （ A） Board meeting. （ B） Job interview. （ C） Fish for candidates. BEC商务英语（中级）听力模拟试卷 48
14、答案与 解析 一、 PART ONE 1 【听力原文】 F=Female M=Male. F: Express Transportation Company. M: Good afternoon. Eagle Production Company here. F: How do you spell Eagle? M: EAGLE. Eagle Production Company. We recently dispatched some office desks through your company and weve just heard from our customers that t
15、wo of the six desks were damaged when they arrived. F: Are you sure they were all right before we packed and transported them? M: Absolutely sure. All our items are carefully checked before leaving our warehouse. In fact, one of your supervisors was present while the desks were being packed by your
16、people. F: What was the consignment code? M: 85902417. F: Were there any letters after the number? M: Yes, A HPTU. Thats 85902417 AHPTU. F: Ah yes. We delivered the desks to Golden. World Import Company for you. M: Thats right. F: Could you please let me have their phone number so that we can arrang
17、e with them to inspect the damage? M: Certainly. Its 799-67372. F: 7 double 967372. Thanks. 1 【正确答案】 Eagle 2 【正确 答案】 85902417 AHPTU 3 【正确答案】 Golden 4 【正确答案】 79967372 5 【听力原文】 F1: Could I speak to someone in the accounts department, please? M: Ill put you through. F2: Accounts. Can I help you? F1: Ye
18、s, please. Ive just received your last invoice and theres an error in it. F2: Whats the name of your company, please? F1: Hi-Tek Electronics. Two words: Hi-HI and Tek-TEK. F2: Hi-Tek Electronics. Is that Greenfield Road, Newtown? F1: Yes, thats right. You sent us a bill for 12 calculators, but we on
19、ly ordered 10 and you only sent 10. F2: Let me check a moment, please. Yes, you ordered only 10 and we sent only 10. Im very sorry. Theres clearly been a mistake. F1: What should I do? F2: Please destroy the invoice, and well send you a new one. The total amount will now be 980 instead of 1,176. 5 【
20、正确答案】 Hi Tek 6 【正确答案】 Greenfield 7 【正确答案】 calculators 8 【正确答案】 $980 9 【听力原文】 M: Good morning. Carlton Repairs. F: Good morning. This is Handai Export Company. M: Handai Export Company. Thats HANDAL, is it? F: Yes, thats correct. M: Could you let me have your phone number, please? F: Treble 4 05 81.
21、M: Let me see. 4440581. Got it. F: Our main printer needs looking at. Were getting constant paper jams. Theres obviously something wrong. M: What model is your photocopier. F: Its the Panda 203. M: The Panda 213. F: No, the Panda 203. M: Ill arrange for our engineer to call later today. F: Have you
22、any idea what tune the engineer will come? M: Between three and five, I think. 9 【正确答案】 Handai 10 【正确答案】 4440581 11 【正确答案】 printer 12 【正确答案】 Panda 203 二、 PART TWO 13 【听力原文】 Its essential to keep accurate records of ail our in-come and of everything spend. Some shops seem to be very successful if you
23、 look at the number customers in them, but you obtain a true picture only if you find out how much profit or loss they are making each month. 13 【正确答案】 F 14 【听力原文】 The latest designs are extremely attractive. Theyre already becoming very popular and Im sure theyll sell very quickly. Unfortunately, w
24、e wont get any more from our suppliers for several weeks, so Id advise you not to wait too long if you want to make sure of getting one. I think theyre a really good bargain. 14 【正确答案】 A 15 【听力原文】 Its very important that all our staff should be as polite and as helpful as possible to our customers.
25、Sometimes we get difficult customers who are rude and complain a lot. But remember that you should always be courteous and patient. And another important thing to remember is: smile and look hap-py. Make it very pleasant for people to shop in our store. 15 【正确答案】 G 16 【听力原文】 Weve got several video c
26、ameras in our store, but we really need more. Thats why its so important for me to walk round the store, observing everyone and everything. Often the most innocent-looking-people are the ones who take things-they put something into a bag while the assistant isnt looking. 16 【正确答案】 B 17 【听力原文】 Making
27、 sure that everything is all right is a very responsible job. A power failure or something breaking down can cause a lot of panic. Imagine being-stuck in the dark in a crowded lift or a fire breaking out in the store as a result of an electrical fault. My job is to check continuously that everything
28、 is working properly. 17 【正确答案】 E 18 【听力原文】 I really cant understand you saying these computers are unreliable. It certainly hasnt been my experience. Ive been using one for over a year and its never given me any trouble at all. Whatever else you say about them, you must admit theyre far more reliab
29、le than most other computers. 18 【正确答案】 H 19 【听力原文】 You couldnt be more right. Its the best on the market. Like you, I feel the computer cant be beaten. I know you wouldnt exchange it for any other type of computer, and I dont blame you. I wouldnt exchange it either if I had one. 19 【正确答案】 E 20 【听力原
30、文】 Well, this computer has rarely broken down be-fore. Its probably because its been moved. You may have accidentally knocked it against some-thing. Even if you havent, theres the change in climate to take into account. Heat and humidity can affect computers, you know. Because this computer is such
31、an advanced model, its very sensitive to such changes. 20 【正确答案】 G 21 【听力原文】 I cant say how much I regret the action taken by one of our shops in the city. When you bought your computer, you automatically had a one-year guarantee, and we shall honour that guarantee. Well be glad to repair your compu
32、ter free of charge and were very sorry indeed for whats happened. 21 【正确答案】 F 22 【听力原文】 I do think you ought to get a small computer for your business. It would do most of the routine tasks in a tenth of the time you spend on them now. Then youd have time to do other things. Youd soon wonder how on
33、earth you ever managed with-out one. 22 【正确答案】 C 三、 PART THREE 23 【听力原文】 Anchor: The Internet is described by some as a job machine, creating new opportunities for young entrepreneurs. Others say its a job killer, eliminating certain labor-intensive occupations. Whatever you believe, theres no denyi
34、ng that the Internet is an ideal platform for advertising and finding jobs. Its global, interactive, and growing. Germany alone has 300 job listing web sites. The market leader, called Jobs & Adverts, registers 700, 000 hits a month. Job-seeking, old style. The sits-vac column in the newspaper. But
35、things are changing, especially in the hi-tech sector. The sits-vac column has moved to the World Wide Web. Digital employment agencies are among the fastest-growing Internet companies. Europes number one is Jobs & Adverts, based near Frankfurt. The reason is that the Internet represents the medium
36、for job seekers. The Internet has important advantages vis-a-vis the print media. You can target the job youre after by entering in specific criteria, and the answers come back straightaway by e-mail. Jobs & Adverts websites are packed full. More than 6, 000 employers are advertising some 35, 000 pe
37、sts. An ad costs up to 600 euros for four weeks. And according to the Kienbaum business consultancy, theyre not just aimed at geeks. Ansgar Kinkel, a business consultant: Jobs from the Internet are interesting for all applicants, because theyre now being advertised for all occupations and at all lev
38、els up to CEO. But theyre particularly interesting for those working abroad and wanting to return home, because in their case, its often pure chance whether they even see and ad in the print media. Anchor: The Net also makes life easier for personnel managers. Search engines allow them to quickly si
39、ft the flood of applicants. This is how it works. The first contract is via e-mail. The contents, preferably clear and concise, are hardly different from those in a classical job application. But there are some pitfalls. What might look like formal errors can lead to a rejection. Roland Metzger, Job
40、s & Adverts: We can only advise applicants to send off a thorough, informative application, and not to send attached files which the recipient might not be able to open. In other words, include your c.v. in the message itself. Anchor: Once the firm expresses an interest, the next stage is to e-mail
41、a Complete application along with certificates and references. A job applicant: The firm wants complete documentation, so what do I do about certificates etc.? I have to set about scanning them, bearing in mind the size and quality of the document. And I have to think about what program to use. Will
42、 the firm be able to open it at all, or print it out? Can I actually transmit the thing over the net? Anchor: Applicants can not only look for jobs on the net, they can also discover if their qualifications are currently in demand. A job applicant: You get feedback. Is my profile any use at all in t
43、he labor market? If so, for what company, etc.? Whats my market value in financial terms? Anchor: Career by mouse-click. Companies such as DaimlerChrysler, Bayer and Mannesman are already fishing for candidates in the Internet. But not everything can be done by computer. Nothing replaces the persona
44、l meeting . but theyre working on it! Webcam interviews are already at the testing stage. As Internet technology develops and becomes even more interactive, job seekers will be challenged to put their best food forward in a digital world. To see whats expected of virtual applicants, check out the Jobs and Adverts web site at the address shown on your screen or use a search engine to find listing in your part of the world. 23 【正确答案】 A 24 【正确答案】 A 25 【正确答案】 C 26 【正确答案】 B 27 【正确答案】 B 28 【正确答案】 C 29 【正确答案】 A 30 【正确答案】 B
