1、BEC商务英语（中级）阅读模拟试卷 37及答案与解析 一、 PART ONE 0 Look at the sentences below and the following job advertisements. Which job does each sentence (1-7) refer to? For each sentence, mark one letter (A, B, C or D) on your Answer Sheet. You will need to use some of these letters more than once. A You will be in
2、charge of our global business within specific countries and will have a good understanding of international distribution, possibly based on previous experience, plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language, be willing to travel
3、extensively, and preferably have a degree. B You will be based at our headquarters in London. You will select and order stock from our suppliers in Italy. You will need to predict fashion trends and build a strong relationship with our Italian office. You will have gained your buying experience in w
4、omens fashion and will hold a degree in design with a business studies component. C You will be head of the legal office, and your work will include managing the office IT network, typing reports, maintaining diary and supervising another staff member. You will need good organizing skills in order t
5、o keep ahead of a varied workload. You will be dealing with senior executives and government officials, so a mature and efficient manner is essential. D You will be dealing with budgetary planning, contract negotiations, local marketing and effective administration. You will communicate constantly w
6、ith our main office using the latest technology. Your experience could be from any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification. 1 You will be responsible for operating a computer system. 2 You must be able to foresee what people will
7、want to wear. 3 Your colleagues are from many different countries and cultures. 4 You will have a qualification which involves two subject areas. 5 It is necessary for you to have worked in this sector before. 6 You will need to keep in touch with the head office of the organization. 7 The advertise
8、ment requires you to have a suitable approach to important people. 二、 PART TWO 7 Read this text about business telephone etiquette. Choose the best sentence from A to G to fill each of the blanks. For each blank (8-12) , mark one letter (A-G) on your Answer Sheet. Do not mark any letter twice. Telep
9、hone Etiquette Proper Telephone Etiquette is more important than ever in todays business environment. Much of our business communication takes place on the phone: in the office, at home, in the car, virtually anywhere. In this area, proper phone technique can make or break deals or relationships The
10、 following are some guidelines to help you use the phone as a powerful tool. First is the greeting. When answering the phone for business, be sure to identify yourself (and your company, if applicable). (8) Thus, the other party does not think they have reached a wrong number. Use proper phone etiqu
11、ette from the start. You want to be sure to be polite to the gatekeepers i. e. secretaries, receptionists etc. that answer the phone for your business contacts, as they are the ones who have the power to put you through. They may sit outside the office, but they too have influence and power so a gre
12、eting such as “Good morning“ is important. (9) Some business relationships, especially in fields like sales, start or stall right at the front desk. When you have reached the party, if your call has been expected, remind them of the prior conversation and appointment. People get busy and can seem su
13、rprised until you remind them of where they should remember you from. (10) Calling unannounced is much like dropping in and you shouldnt overstay unless invited. If the other person does not have time, briefly state the purpose of your call and ask for an appointment to follow up at a later time. Ha
14、ve a phone diary. Keep a pencil and pad near the phone and jot notes during phone conversations. This will help you actively listen and have a reference for later. (11) This lets the other person know that you care about what they have to say. Recap at the end of the call, using your notes, and repe
15、at any resolutions or commitments on either side to be sure you are both on the same page. End the call on a positive note by thanking the other person for their time and express an interest in speaking with them again (if that is true). (12) A gracious goodbye leaves the door open for further commu
16、nication and in this day of mergers and acquisitions you never know with whom you will be doing business with in the future, so burning any bridges, or telephone lines, would be unwise. A. Employ active listening noises such as yes or I see or great. B. It would also be wise to learn and use the nam
17、es of the top assistants. C. If not, just let them know you appreciated them speaking with you and end the call. D. If your call is not expected, unless it will be a short call, ask the party if they have the time for you. E. Remember, do not end the call abruptly. F. If answering someone elses line
18、, be sure to include their name in your speaking. G. In this area, proper phone technique can make or break deals or relationships. 三、 PART THREE 12 Look at the article below about effective communication and the questions over the page. For each question (13-18) , mark one letter (A, B, C or D) on
19、your Answer Sheet for the answer you choose. Good Communication Counts in the Workplace Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely import
20、ant for motivating employees. Staff need to know how they are getting on. what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is i
21、mportant and how it contributes to tile overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and the subordinate and not imposed. However firms often have communication problems tha
22、t can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo.
23、 The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as art employees appraisal, should be done fee-to-face. One of the main problems for senior executives is that they do not have the time or res
24、ources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, manag
25、ers are often forced to use other methods of communication, such as memos or notes, even if they know these are not necessarily the most suitable means of passing on messages. The use of technology, such as e-mail. MP3 and network systems, is speeding up communication immensely. However, this does n
26、ot mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools available but a firm cannot usually afford all of them. And even if it could, it does not actually need them all. Th
27、e organisation must weigh up the potential gains against the costs, and firms should realise that more communication does not necessarily mean better communication. As the number of people involved in an organisation increases, the use of written communication rises even faster. Instead of a quick c
28、onversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a huge amount of paperwork and is often less effective than face-to-face communication. When you are actually talking to someone you can discuss things until you are happy they have understood
29、and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different. The amount of written information generated in large organizations today can lead to communi
30、cation overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average managers desk and you will see the problem -it is often covered in letters, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to f
31、ind the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home. managing communication is becoming increasingly complex. 13 In the first paragraph the writer re
32、commends that communication with staff should include （ A） some feedback on their job performance. （ B） an explanation of how company targets have been set. （ C） information on promotion prospects within the company. （ D） an indication of which duties they can expect assistance with. 14 According to
33、 the writer, the best way of achieving effective communication is to （ A） adapt the message to suit a particular audience. （ B） make the content of messages brief and direct. （ C） select the most suitable means of conveying a particular message. （ D） ensure that information is targeted at the approp
34、riate group of people. 15 What does the writer say about the communication options available to senior managers? （ A） Sending memos to staff is out of the most efficient methods. （ B） It is important to find the time to discuss certain matters with staff. （ C） They should increase the range of optio
35、ns that they use. （ D） Getting junior managers to talk to staff can create different problems. 16 What advice is given about the communication tools made available by technology? （ A） Aim to limit staff use of certain communication tools. （ B） Evaluate them in terms of the expenditure involved. （ C）
36、 Select them on the basis of the facilities they offer. （ D） Encourage more staff to attend training courses in their use. 17 According to the writer, a problem with written communication is that （ A） the message can be interpreted differently from what was intended. （ B） it can be easy for people t
37、o ignore the contents of a written message. （ C） most people are more comfortable with face-to-face communication. （ D） it is possible for correspondence to get lost within a large organisation. 18 According to the article, what is the effect of receiving large amounts of written information? （ A） I
38、t is counter-productive. （ B） It causes conflicts in a company. （ C） It leads to changes in work patterns. （ D） It makes the main points more difficult to identify. 四、 PART FOUR 18 Read the following letter. Choose the best word to fill each gap. For each question (19 -33), mark one letter (A, B, C
39、or D) on your Answer Sheet. One answer has been given as an example. Most managers make decisions under conditions of risk. and the managers at Super Drinks are no exception. With 10 percent of the domestic soft-drink market under its (19) the company has now (20) its horizons and moved into the win
40、e industry. Having (21) 110 million buying the Taste Wine corporation. Super Drinks are currently in the process of (22) to the wine business the same tools that have made coke a popular soft drink in the world - money, muscle and marketing. The firm is trying to (23) its newly acquired wine busines
41、s to the soft-drink mold that has proved (24) . Can Super Drinks make this (25) pay off? The company is optimistic. For example. while Taste grossed only 65 million the year it was (26) , Super Drinks executives believe it will gross over 1 billion by the end of the 2010s. nearly 15 times Tastes cur
42、rent (27) . On the other hand. there are several things that Taste has going for. One is the Super Drinks money and management expertise that are available for this wine (28) The other is that while Taste, in the past, (29) only the New York table wine business and produced sweeter wines that (30) l
43、ess than 10 percent of the domestic market, the Taste wine brand was the most commonly (31) of all. Building on these (32) , the management hopes to. via effective decision making, make Taste wine almost as (33) as Super Drinks. （ A） guidance （ B） direction （ C） control （ D） management （ A） expanded
44、 （ B） advanced （ C） promoted （ D） encouraged （ A） consumed （ B） distributed （ C） wasted （ D） expended （ A） operating （ B） employing （ C） applying （ D） performing （ A） prepare （ B） fit （ C） supply （ D） qualify （ A） adequate （ B） competent （ C） effective （ D） active （ A） profit （ B） balance （ C） accou
45、nt （ D） investment （ A） bargained （ B） circulated （ C） negotiated （ D） purchased （ A） auctions （ B） sales （ C） markets （ D） demands （ A） career （ B） project （ C） venture （ D） scheme （ A） dominated （ B） occupied （ C） involved （ D） engaged （ A） acted for （ B） made for （ C） accounted for （ D） stood for
46、 （ A） confirmed （ B） identified （ C） verified （ D） recognized （ A） functions （ B） assets （ C） businesses （ D） possessions （ A） efficient （ B） capable （ C） popular （ D） energetic 五、 PART FIVE 33 Read the text below about presentation tips. In most or the lines 34 -45, there is one extra word. It is e
47、ither grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct. If a line is correct, write CORRECT on your Answer Sheet. If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. Know the needs of your audie
48、nce. Put what you have to say in a logical sequence. Ensure your speech will be captivating up to 34 your audience as well as worth their time and attention. Practice 35 and rehearse of your speech at home or where you can be at ease 36 and comfortable, in the front of a mirror, your family, friends
49、 or 37 your colleagues. Use a tape-recorder and listen to yourself. Videotape 38 your presentation and analyze on it. Know what your strong and 39 weak points are. Emphasize your strong points during your presentation. 40 When you are presenting it in front of an audience, you are performing 41 as an actor is on stage. How much you are being perceived is very 42 important. Dress appropriately for the occasion, Be solemn if your 43 topic is serious. Present the desired image to your audience. Speak 44 slowly, enunciate clearly, and show off ap
