1、BEC商务英语（中级）阅读模拟试卷 3及答案与解析 一、 PART ONE 1 Look at the statements and the company news reports below. Which news report (A, B, C or D) does each statement 1-7 refer to? For each sentence 1-7, mark one letter (A, B, C or D) on your Answer Sheet. You will need to use some of the letters more than once. A
2、 Little wonder that affluent shoppers come in droves. Little wonder that others come as well, mugger, car thieves, child molesters, drug peddlers, pickpockets, shoplifters. Criminals are finding a lucrative stamping ground in the sprawling emporiums that dot U. S suburbs. “Malls are like great big j
3、ars of honey,“ says Police Chief Joseph Delaney of Paramus. “Lots of bees come buzzing in, stingers at the ready.“ Paramus, a New York City suburb of 26000 whose six malls draw nearly 200 000 people on a typical Saturday, reported 8.9 million dollars in shopping enter crime losses last year. B It is
4、 crimes of violence that are causing the most alarm. Vast parking lots and mazes of stores offer good working conditions for criminals. Victims and booty are readily accessible, escape routes plentiful. C Just how many victims are claimed by shopping enter crime, no one knows. But many business peop
5、le are taking the threat seriously. Whether offences are big or small, it is clear that merchants have little interest in publicizing the trend. Comments Anthony Potter, a security consultant: “If shopping centres started reporting all the crimes that take place, nobody would shop there.“ D Hamilton
6、, Ohio, lawyer David Green, who won 2 million dollars on behalf of a woman abducted from a mall parking lot and shot in the head, found that 43 serious crimes had occurred at the same site. “Bad guys know this is where to find women with moneyvulnerable and alone. “he says. Indeed, most violence hap
7、pens in parking areas, where shoppers can easily be taken by surprise. Reports Albert Sussman of the International Council of Shopping Centres: “People park their cars and are robbed by muggers, who can quickly find a place to hide.“ 1 Bad people also go there as well as shoppers. 2 Crimes are very
8、serious. 3 Most violence happens in parking areas. 4 Almost no merchants publicize the crime. 5 Crimes are rampant in malls. 6 People usually are robbed when parking. 7 Many crimes happen at the same place. 二、 PART TWO 8 Read the article below about cultural differences between Japanese and American
9、 managers. Choose the best sentence to fill in each of the gaps For each blank 8 12, mark one letter (A G) on your Answer Sheet. Do not use any letter more than once. There is an example at the beginning. Do It My Way Cultural differences between Japanese and American managers have presented the big
10、gest obstacle to Japanese companies investing in America. A seminar for Japanese executives working in America was attended by 25 men nearly all of them in identical dark suits. Despite the rooms stifling heating system, they resolutely refused to remove their jackets. Their coffee break lasted exac
11、tly the scheduled ten minutes. They did not ask any questions until after they had got to know one an other a bit better at lunch. They were usually deferential and always polite. A similar seminar for 25 Americans working for Japanese subsidiaries in America included eight women. 【 8】 _ A ten-minut
12、e coffee break stretched beyond 20 minutes. Participants asked questions and several aggressively contradicted what the speakers had to say. According to Mr. Thomas Lipson of Harvard and Mr. Yoshihiro Tsurumi of New Yorks Baruch Colleague the two main speakers at both seminars misunderstandings betw
13、een Japanese and American managers are possible at nearly every encounter. They can begin at the first recruiting interview. A big American company typically hires people to fill particular slots. Its bosses know that Americans are mobile people, who have a limited commitment to any particular emplo
14、yer or part of the country. 【 9】_ American firms hire and hire almost at will. The assumptions (and the expectations) of the Japanese managers of Japanese subsidiaries in America could hardly be more different. 【 10】 _ American managers rely heavily on number-packed memoranda and the like. The Japan
15、ese colleagues prefer in formal consultations which lead eventually to a consensus. According to Mr Tsurumi, they find comical the sight of American managers in adjacent offices exchanging memos. Confronted With a dispute between middle managers 【 11】 _ expecting the managers themselves to resolve t
16、he issue. The Americans conclude, wrongly, that their Japanese bosses are indecisive or incompetent. Japanese managers do not share the American belief that conflict is inevitable, and sometimes healthy. They want to believe that 【 12】 _ A. Several of the men removed their jackets after entering the
17、 room. B. nearly all of them in identical dark suits. C. However, I believe Im qualified for this position. D. most Japanese superiors refuse to become involved. E. They value the skills joining the company rather than their existing skills. F. employees form one big happy family. G. Jobs are clearl
18、y defined and so are skills needed to fill them. 三、 PART THREE 13 Read the article below about communication and the questions on the opposite page. For each question 13 - 18, mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose. How well do you communicate? In todays fast-p
19、aced work environment, communication can come low down on your list of priorities. If you cant remember the last time you spoke to some of your friends, how do you find time to brief thousands of employees on a regular basis? That said, internal communication plays an integral part in any healthy bu
20、siness strategy. If done well it ensures that staff are kept abreast of the visions and values of the company they work for; if done badly it can lead to speculation and rumour. Jenny Davenport, a director of the change management and communications consultancy, People in Business, says ongoing dial
21、ogue with staff is a necessity. You must educate employees to understand your business if you want them to perform, she says. Unless you do, people will not trust you when times are bad. Communication is also about discussion rather than rhetoric. Flat communication devices- email, intranets, employ
22、ee publications - have a part to play but must be mixed with more interactive methods involving face-to- face contact to encourage response. Remember that individuals are different and like to receive information in different ways, adds Davenport. As well as written communication via intranets or tr
23、aditional employee magazines, team managers must talk to staff about how what they de affects the business. Twice a year, ensure employees come face to face with senior management- a conference is ideal. Khalid Aziz, chairman of communications consultancy The Aziz Corporatior, feels that company-wid
24、e conferences are an ideal way to interact with large numbers of staff. It is important to organise and plan correctly, he says. Have a clear aim before you start and be careful not to pack too much in - facts that can be communicated via email, for example, are a waste of conference space. Ask for
25、response but dont ask for questions - it always sounds like a threat, he adds. Get people to raise their hands if they agree with a certain statement about the company and then ask one person to elaborate. The intranet plays a big part in the communications strategy at One 2 One, says Nell Lovell, t
26、he companys director of communications. Our intranet touches everybody, he says. We have set up cybercafes for staff who dont have PC access. One 2 Ones intranet carries news and general information and is supported by a monthly magazine mailed to homes, a weekly email update on matters of fact and
27、webchats which staff are invited to join. Getting feedback from employees is the key to hi-fi company Richer Sounds communications policy. Like other businesses, we run a suggestions scheme. The difference with ours is the way it works, says John Clayton, training and recruitment director. Our chair
28、man Julian Richer reads every suggestion and we answer them all. Each proposal is rewarded with up to f25 cash - we find this is more motivational than a big prize to one employee once a year. 13 What point is made in the first paragraph? （ A） Pressures of work have a negative effect on social relat
29、ionships. （ B） Poor communication can create an atmosphere of doubt. （ C） Keeping records of employees should be a high priority. （ D） Communicating effectively can take up a lot of time. 14 According to the second paragraph, staff need to （ A） feel involved in communication processes. （ B） be suppl
30、ied only with relevant information. （ C） feel that the company understands their needs. （ D） be given feedback on how well they perform. 15 Davenport suggests organising company conferences because （ A） employees will be able to meet each other （ B） the role of team managers will be made clearer （ C
31、） employees will have contact with senior managers. （ D） each staff member will receive the same information. 16 What recommendation does Khalid Aziz make about holding company conferences? （ A） Encourage questions about different aspects of the company. （ B） Use email to send information related to
32、 the conference. （ C） Explain the purpose of the conference at the beginning. （ D） Invite comments on how the company is viewed. 17 Nell Lovell says that the intranet at One 2 One （ A） communicates more effectively than the magazine. （ B） is available to all members of staff. （ C） includes previousl
33、y unobtainable information. （ D） is popular with all members of staff. 18 What does John Clayton say about suggestion schemes? （ A） Suggestions can be about any aspect of a company. （ B） More companies should encourage suggestions from staff. （ C） Small prizes for suggestions can be effective. （ D）
34、Staff should be told about each others suggestions. 四、 PART FOUR 19 Read the article below about public image. Choose the best word to fill each gap, from A, B, C or D. For each question 19 33, mark one letter (A, B, C or D) on your Answer Sheet. There is an example at the beginning. Significance of
35、 the Public Image Public image denotes how a company is judged by its customers, suppliers, and stockholders (股东 ), by the financial community, by the communities in which it operates, and by the federal and local governments Public image is controllable (19)_ just as the product, price, place, and
36、promotional efforts are. A firms public image (20)_ a vital role in the attractiveness of the firm and its products to employees, customers, (21)_ to such outsiders as stockholders, suppliers, creditors (债权人 ), government officials, as well as diverse special groups. With some things it is (22)_ to
37、satisfy all the diverse publics: for example, a new highly automated (自动化的 ) plant may meet the approval of creditors and stock holders, but (23)_ will undoubtedly find resistance from employees who see (24)_ threatened. On the other hand, high quality products and service standards should bring alm
38、ost complete approval, (25)_ low quality products and false claims would be widely looked down upon. A firms public image, (26)_ it is good, should be treasured and protected. It is a valuable asset that usually is built up over a long and satisfying relationship of a firm with its publics. If a fir
39、m has (27)_ a quality image, this is not easily countered or imitated by competitors. (28)_ an image may enable a firm to charge higher prices, to woo the best distributors and dealers, to attract the best employees, to expect (29)_ favourable creditor relationships and lowest borrowing costs. It sh
40、ould also allow the firms stock to command a higher price-earning ratio than (30)_ firms in the same industry without such a good reputation and public image. (31)_ of factors affect the public image of a corporation. (32)_ include physical facilities, contacts of outsiders with company employees, p
41、roduct quality and dependability (可靠性 ), prices (33)_ competitors, customer service, the kind of advertising and the media and programs used, and the use of public relations and publicity. （ A） at considerable extent （ B） to considerable extent （ C） to considerate extent （ D） at considerate extent （
42、 A） establishes （ B） plays （ C） makes （ D） obtains （ A） but （ B） however （ C） and （ D） as （ A） possible （ B） easy （ C） not impossible （ D） impossible （ A） they （ B） some （ C） it （ D） we （ A） plant （ B） jobs （ C） machines （ D） themselves （ A） while （ B） when （ C） as （ D） and （ A） although （ B） if （ C
43、） even if （ D） however （ A） been （ B） developed （ C） found （ D） learned （ A） With （ B） Such （ C） Like （ D） / （ A） a more （ B） more （ C） most （ D） the most （ A） the other （ B） other （ C） others （ D） another （ A） A great deal （ B） Many （ C） A number （ D） An amount （ A） They （ B） It （ C） Some （ D） Most
44、 （ A） related to （ B） connected with （ C） relative to （ D） related with 五、 PART FIVE 34 Read the article below. In most of the lines 34-45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct. If a line is cor
45、rect, write CORRECT on your Answer Sheet. If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. Management in HR In recent years, as companies have been confronted by the competition and employment stereotypes, struggled with recession and searched for
46、excellence, 34. so the vocabulary for managing their workforces has tended to this change. 35. The term “Personnel Management“ is giving way to “Human Resource Management“ 36. or better still, to “Strategic Human Resource Management“. Nor it is this shift, 37. exclusively be confined to those follow
47、ers of fashion, the commercial management 38. consultants, for it has now been recognised by both of managers and academics. 39. Of course, when this is hardly the first time that the language of management has 40. changed. The shift over the years to away from traditional manufacturing 41. industri
48、es towards high-tech manufacturing and the service sector has already been 42. mirrored in managers increasing tendency to refer to “employee“ rather than 43. “industrial“ relations. But whereas that shift reflected some changes in which the 44. practice of management, so can the same be said of thi
49、s latest shift in vocabulary? 45. Is HRM different in substance or emphasis from personnel management? BEC商务英语（中级）阅读模拟试卷 3答案与解析 一、 PART ONE 1 【正确答案】 A 【试题解析】 A段中有 “. others come as well.”，所以正确。 2 【正确答案】 B 【试题解析】 由 “It is crimes of violence that are causing most alarm.”可知 B对。 3 【正确答案】 D 【试题解析】 答案在 D段的第二小段： “Indeed, most violence happens in parking areas”。 4 【正确答案】 C 【试题解析】 答案在 C选项中的第二小段。 “If shopping centres started re
