1、BEC商务英语（初级）写作模拟试卷 112及答案与解析 一、 PART ONE 1 Your department has a lot of work at present, but your assistant has asked for two weeks leave. Write an email to the HR manager, Bob, in your company: - telling him you need his help - explaining why you need help - asking for a temporary assistant. Write 3
2、0-40 words on your Answer Sheet. 2 You are the assistant of the president and have just received a complaint letter about the unsatisfactory product. Write a note to the Customer Service Manager,John: - telling him about the complaint letter - explaining why the customer complained - recommending wh
3、at necessary measures should be taken. Write 30-40 words on your Answer Sheet. BEC商务英语（初级）写作模拟试卷 112答案与解析 一、 PART ONE 1 【正确答案】 To: Bob From: Helen Jones Subject: Asking for help Dear Bob, Im writing to ask for your help. My assisfant will be on leave tomorrow because his father is seriously ill. How
4、ever, we are very busy now. Could you please arrange for a temporary assistant to meet the emergent need? Thanks. Yours, Helen Jones 【试题解析】 在动笔前首先要仔细审题，确定背景材料中自己的假定身份和假定的写作对象，并明确考题的意图，即要求考生写什么，怎么写。以上题为例，该题目是要求考生以某部门负责人的身份给人力资源部的经理发一份邮件，主要内容是告知你部门近期工作繁忙，而你的助理又请了两周假，同时向他解释说明助理必须休假的原因，并要求他派一位临时助理。由于收、发
5、件人的级别相当，且彼此比较熟悉，因此，书写邮件时可以采用较口语化的语言。 2 【正确答案】 5 April Dear John, Ive just received a complaint letter from our customer, who wasnt satisfied with our camera. The reason is that its never worked properly since he bought it. I suggest you contact him ASAP and offer solutions to the problem. David Bush 【试题解析】 首先，要确定背景材料中自己的假定身份 (总经理助理 )和假定的写作对象 (客服部经理 )，并明确考题的意图，即要求考生写一张便条，主要内容是告知你刚刚收到一封顾客投诉信，需要说明顾客投诉的原因，并向其建议采取哪些必要措施。
