1、BEC商务英语（高级）写作模拟试卷 114及答案与解析 一、 PART TWO 1 Your company bought 1,000 boxes of pens from a company on 17th October. During Commodity Inspection, you found some of them leaked and wrote with missing ink. Write a complaint letter to the company: - explaining why you are writing - informing them of the p
2、roblem - explaining the effect it has on your business - asking for an explanation and suggesting your proposals to solve the problem. Write 200-250 words. 2 You are the Sales Manager of a refrigerator company. On 17th May you received a letter from a company complaining that some of the machines co
3、uldnt work. Write a letter to the company: - apologising for having sent the unsatisfactory refrigerators - giving reasons for what has happened - explaining why what happened was exceptional - offering some sort of compensation to the company. Write 200-250 words. 3 You are the Sales Manager of a t
4、rade company. You paid a visit to a sea food company last week and got very warm reception there. Write a letter to the Managing Director of that company: - thanking him for the warm reception and explaining what you got there - praising the company in some aspects - summarising your companys future
5、 plans on sea food products - suggesting a meeting with your company. Write 200-250 words. 4 You are the Sales Manager of an air-conditioning manufacturing company. The price of air-conditioning is rising and your Managing Director has asked you to contact your partners to explain that. Write a lett
6、er to tell them this change: - explaining the reasons why you have to change the price - making a request for their understanding - expecting a good cooperation - suggesting a visit to your company. Write 200-250 words. BEC商务英语（高级）写作模拟试卷 114答案与解析 一、 PART TWO 1 【正确答案】 Mr. Stevens, I am writing to you
7、 in connection with the 1,000 boxes of pens we bought from your company on 17th Oct. Unfortunately, we found that some of them leaked and wrote with missing ink during Commodity Inspection. During the inspection process the next day, we spot-checked 150 boxes, each selecting one pen to give it a tri
8、al, and the findings are very surprising. Inconceivably, 60% of the pens we checked are either leaking or writing with missing ink. We phoned your company the minute we found the problem, but your company didnt give us a very satisfying reply, nor did you offer to replace them with good-quality ones
9、 right then. That affected us badly as we had received some orders from our customers and charged deposit on some of them. If we cant send them the prescribed goods in time, we will suffer great loss as well as harm to our credit. Therefore, I hope you can replace the pens with good ones in five day
10、s. Since we have had a long cooperation with each other for about five years, and your company has always been very strict with the quality of your products, I believe that you can give a satisfactory explanation and take appropriate measures to solve the problem. Thank you for your prompt attention
11、 to the letter. Im looking for your early reply. Sincerely yours, Tom Chan 【试题解析】 题目要求写一封投诉信。根据题目要求可知这是一封投诉产品质量不合格的投诉 信，要求首先说明写信的目的。然后说明发现的问题，接着解释对自己生意的影响，最后要求对方作出说明，并建议解决方案。写作时应注意用词及语气，同时关注语言的连贯顺畅及语法和拼写等细节问题。 2 【正确答案】 Dear Mr. Stevens, Thank you for your letter of 17th May expressing your dissatisf
12、action with our refrigerators. Im very sorry for having sent the unsatisfactory refrigerators and the great troubles they brought to you. We made a quick investigation to the problem and found out the truth. As you know, we have always maintained rigid standard of our products and practised strict q
13、uality examination on the machines before they leaving the factory. However, some of the products sent to you were not inspected careful enough because one of the quality inspectors missed one important process and didnt tell the next person who took his charge before ending his shift. As a company
14、that cherishes our reputation for reliable products, things like that is very unusual and is an isolated case. We have always been committed to sending the best products to our customers and our customers should never expect to get unqualified products from us. We have made a thorough investigation
15、to the problem and listed more strict rules as to the quality of manufacturing and inspecting process. We will send you two skilled servicemen to your company to check the machines to decide further measures tomorrow. Still, were very sorry for the inconveniences caused by the unsatisfactory machine
16、s, and will make every effort to compensate to you. Sincerely yours, Lucy Green 【试题解析】 题目要求写一封解释说明的信。根据题目要求可知这是一封回复对方抱怨产品质量不合格的道歉信。要求首先对不合格的冰箱表示道歉，然后说明自己的原因接下来解释这种情况只是个例外。最后提出自己的补偿措施。写作时应注意态度要和缓、真诚，用词准确，语句连贯、顺畅。 3 【正确答案】 Dear Managing Director, I am writing to thank you for your warm reception when
17、I paid a visit to your company last week. The visit that day enabled me to know more about sea food products as well as the standard qualities of products in your company. What impressed me most in your company is the strict ways in quality control and the high stardard and efficiency of your staff.
18、 The seven processes in quality control is strictly executed by your staff which ensures the safety and quality of the products. I believe with that kind of management your sea food products will be sure to sell well in the market. We had a detailed discussion about sea food product in our company a
19、fter returning youre your company and have decided to develop the market for that. As we have talked about in your company, we have perfect sales channels and all our products sell well these years. So I think cooperation with us will sure to bring you more profits in the future. As for further plan
20、s for cooperation, I do think that a meeting with us will be helpful to discuss the details. According to the current market, next month would be an appropriate time for the products to go to the market, so a meeting at this Friday is necessary. I am looking forward to hearing from you soon. Sincere
21、ly yours, Jerry Smith 【试题解析】 题目要求写一封感谢信。根据题目要求，这是一封感谢对方热情款待的感谢信，要求首先说明写信的目的，然后对对方公司的某些方面提出赞扬，接下来说明自己公司在海产品方面的计划，最后建议与对方公司的会面。写作时应注意用词准确。语句顺畅，句式灵活。避免语法及拼写错误。 4 【正确答案】 Dear Manager, Im writing with reference to the recent increase in price of air-conditioning. Its really not a pleasant thing as you kn
22、ow we have been in very good cooperation relationship for so long a time. However, with price of raw materials and cost of production increased, there is no other way but to increase the price of air-conditioning this summer. I do appreciate your kind understanding to this increase in price as you k
23、now we dont get many profits from selling the air-conditioning these years, and the inflation in prices of raw materials and cost of production left us with no profits at at. Measures like trimming cost laying off some inefficient workers have been adopted, in spite of this a rise in price is inevit
24、able I hope this event wont do any harm to our current cooperation as you know the quality of our products has always enjoyed very good fame and our after-sale services are always satisfying. Whats more, our prices are still a little lower than the market price despite several new products, which wi
25、ll be very competitive As the summer season is drawing near and the selling season is at hand, a meeting with us for further discussion about the products and the prices will be arranged next Saturday. We really hope you can make it to the meeting. Sincerely yours, Monica McQueen 【试题解析】 题目要求写一封关于价格变化的通知信。根据题目要求可知，这里要求写一封信告诉合作伙伴空调价格上涨的书信，要求首先解释涨价的原因，然后希望得到他们的理解，接下来表达希望继续合作的意愿，最后建议对方到公司来参观。
