1、BEC商务英语（高级）写作模拟试卷 117及答案与解析 一、 PART TWO 1 Several computers of your company were old and not working well. You found the problem and wanted to tell the manager to change the computers. Write a proposal to the manager: - informing of the unpleasant conditions of the computers - summarising the proble
2、ms it caused and the need of changing them - suggesting possible solutions - explaining how they can benefit the company. Write 200-250 words. 2 Owing to the expansion of your department, there is a demand for extra staffs. The Managing Director has asked you to give solutions to the problem. Write
3、a proposal to the Managing Director: - informing the current situation of your department - explaining what has been done to improve efficiency and why this demand is necessary - outlining your future plans for your department - evaluating the effects of adding new staffs. Write 200-250 words. 3 Fol
4、lowing the complaints of several customers, the Manager of your restaurant consider services should be improved. He has asked you to give suggestions for improving service of the restaurant. Write a proposal for the Manager: - informing the complaints of the customers - summarising the findings you
5、found in your survey and the importance of improving - presenting the solutions - outlining the benefits the improvements would bring. Write 200-250 words. 4 The working enthusiasm of your employees is not very high and you are worried about this. The Managing Director of your company has asked you
6、to write a proposal suggesting solution. Write a proposal for the Managing Director: - informing the current situation of the employees - explaining the importance of inspiring staffs morale - introducing other companies methods - giving your solutions to this problem and outlining its effects. Writ
7、e 200-250 words. BEC商务英语（高级）写作模拟试卷 117答案与解析 一、 PART TWO 1 【正确答案】 Proposal for changing computers Introduction The purpose of this report is to investigate the current conditions of computers to make them serve our jobs more effectively. Findings Our jobs currently are not as effective as they used t
8、o be, after an investigation to the staff, we found the reasons. It seems that some of the computers are just too old working well, for example, some are so slow that it crashes when many programs are running, some have no CD-drive and thus cant play DVDs, and others have a poor display card that ca
9、nt be used for designing jobs. All of them together have great influence on our jobs, and must be solved in no time. Conclusion Therefore, we find all these problems have great influences on our work, and must be solved in no time. Recommendations As a result, I strongly recommend that some measures
10、 be taken to help increase our work efficiencies. First, some of the computers that dont have good display card can be allocated to those who dont do design works and seldom browse pictures. Second, some of the computer components that still works well can be used to reassemble new computers. Third,
11、 some new up-to-date computers should be bought for those who need computers much for their jobs. I believe with these measures taken, the staff can work more efficiently and there will be less loss caused by the crash of computers. 【试题解析】 题目要求写一篇关于更换公司电脑的建议。根据题目要求，首先应说明目前电脑有哪些问题，接下来总结由此带来的问题及进行更换的必
12、要 性，然后提出可行的解决方案，最后说明这些措施将如何对公司有益。说明电脑的问题时，不需要进行太专业的描述，可以说比如机器很慢，经常死机，或者容量太小，或者机器太旧，或者无法看图片，或者不能播放 DVD等即可；总结带来的问题时，应当是与前面出现的电脑不良情况相关的问题，比如影响工作效率，无法进行某些工作，经常死机耽误时间、破坏文件等；提出自己的解决措施时，也应针对前面出现的问题，可以要求更换某个部件，或者进行一次电脑集体除尘，或者重装系统，或者将电脑按工作需要进行调配等。写作时应注意前后关系，注意文章的逻辑关系和 层次，问题与解决方案应相呼应。 2 【正确答案】 Proposal for ad
13、ding new staffs Introduction As demanded by the Managing Director, I have investigated the problems, which have been raised concerning the demand for more staffs in our department. Findings From the investigations we can see our department opened more channels this year owing to the growth of sales
14、in canned food, as a result, each sales man is in charge of twice the sections than that of last year. Much has been done to improve work efficiency. For example, the marketing channels are reintegrated, all the staff are equipped with laptops to send sales information, contact with distributors are
15、 enhanced. Recommendations We are still in great need of experienced sales persons in spite of all efforts were made. My suggestions are as follows: First, the Eastern China Regional Manager is still vacant and we need to call our agency to find the right person and fill the position as soon as poss
16、ible. Second, another Supply Chain Supervisor is needed as the current one has been given maternity leave for six months. Third, ten more experienced marketers are in great demand because of the added channels. As for future work, the four Regional Managers will be in charge of the subordinate distr
17、ict managers. The Supply Chain Supervisor will be responsible for connecting Product Department and Sales Department as well as the distributors to trace the delivery process to ensure the delivery on time. I believe with all these finished, we can make another victory in the market. 【试题 解析】 题目要求写一篇
18、关于增加部门人员的建议书。根据题目要求，这是一篇写给总经理提出增加人员需求的建议书。要求首先说明目前部门的情况，接下来解释为了提高效率都做了哪些工作，为什么增加人员是必须的，接着说明将来的部门工作计划，最后评价增加人员的预期效果。说明部门工作情况时，应注意说明目前都有多少工作，有多少人在做，可以侧重与以往相比增加了哪些工作，因此才会产生增加人员的需求；在解释为提高效率做了哪些工作时，可以说明所采取的一些激励措施、加班、工作重新分配、改良技术等方面所做的努力，说明所有可能的办法都 采用了，但还是需要增加人员；说明将来的计划时，应结合前面的工作进行描述，应有一个明确清晰的目标，让对方知道增加的人员
19、用于做哪些工作，是否是必要的，可以包括新设岗位、原来岗位增加人员、储备人才等各方面；最后说明增加人员带来的效果时，应注意这些效果都是与增加人员相关的，而非其他方面的效果。写作时应注意表达流畅，层次清晰，同时注意前后照应。 3 【正确答案】 Proposal for improving restaurant services Introduction As requested by the Sales Manager, I have investigated the problems concerning the services of our restaurant. In particular
20、, I was asked to investigate the complaints by customers recently and to make recommendations on how best to improve the situation. Findings Surveys have been made about the situation and some problems are found about the low-quality services recently. First, because the business is good recently, s
21、ome of the newcomers are not trained thoroughly before going on duty, they are not quite acquainted with their jobs. Second, the air-conditioners in the second floor are too old to work well, and the idea of buying new ones hasnt been approved yet. Those problems have annoyed many customers and the
22、tide of patronage dropped a little recently. Therefore, it is urgent that the current problems be solved. Recommendations Following the findings of the survey, I strongly recommend that the following measures be taken: First, new staff should be instructed with all the procedures at work and should
23、be familiar with their jobs before going into positions. Second, regulations for approval should be simplified so that first things should be done first. Third, some activities should be promoted to attract regular customers. I believe with all these measures taken, we can win back the customers tru
24、st. 【试题解析】 题目要求写一篇关于提高饭店服务质量的建议书。根据题目要求，这是一篇写给销售经理的建议书，要求首先说明顾客的抱怨，接下来总结自己的发现及提高服务质量的必要性。接着说明解决方案，最后列出改进服务质量能带来什么好处。说明顾客抱怨时，应具体、清晰、有针对性，可以提出上菜慢、服务人员总是不到位、空调不吹风、服务员上错菜等具体的信息；总结自己的调查发现时。应侧重服务差的地方，与前面的顾客抱怨形成呼应；提出解决方案时，也应注意与前文相呼应，有针对性地提出。写作时应注意用语地道标准，句子连贯顺畅， 前后衔接紧密。文章层次分明。 4 【正确答案】 Proposal for enhancin
25、g employees morale Introduction The purpose of this report is to investigate the current situation of the employees so as to give my recommendations on how to inspire their morals. Observations According to the investigation, most employees are not very enthusiastic about their jobs, some of them do
26、nt like to go to work every morning, and often get late for work, others cant finish their jobs on time and often make many mistakes. All of those has bad influences for the current work and consequently will affect the development of the company. Therefore, it is urgent that staffs morale be inspir
27、ed right now. Some of the measures by AAA company can be used as, a source of reference. For example, they have many awarding and punishment policies which are implemented strictly, and their corporate culture are greatly recognised by their staff. Recommendations As for our company, I think firstly
28、, some regulations about rewarding and punishment can be implemented, those who do more and bring more profits to the company can get more. Furthermore, some positive corporate culture could be introduced from those successful companies. Third, some regular group activities can be organised to enhan
29、ce cohesiveness in the company. I believe that the staff will be more enthusiastic about their jobs in the future if all these measures could be taken. 【试题解析】 题目要求写一篇关于激励员工士气的建议书。根据题目要求，本文是写给总经理的一份提高员工工作积极性的建议书。要求首先说明目前员工的整体情况，然后解释激励员工士气的重要性，接着介绍其他公司的一些做法。最后提出自己的解决方案并说明其效果。说明目 前员工工作情况时，应侧重写员工士气不高的表现，如上班经常迟到、工作经常拖延、不能主动提出自己的想法、没有创新等；解释提高员工士气的重要性时应结合目前员工工作没有积极性的不良影响；介绍其他公司的措施时，可以详细列举几条进行说明；提出自己的解决方案时，应结合本公司的实际情况及前面提到的问题。有针对性地提出。写作时应注意文章的前后照应，理清逻辑关系，同时应注意语言表达要准确，符合商务习惯。
