1、BEC商务英语（高级）听力模拟试卷 20及答案与解析 一、 PART ONE 1 You will hear a public relations manager telling about the way to mm on the charm. As you listen, for questions 1-12, complete the notes using up to three words or a number. You will hear the recording twice. Hints to turn on your charm 1. Influence people by
2、 paying _ to others. 2. It is the key to successful _. 3. Figure out boss or colleagues _. 4. Be sure to command _ when officemates seeking anything from each other. Experts ideas of turning on charm 5. Robert Cialdinis idea: use _ as an influence technique. 6. Valentis approach: _ is necessary. 7.
3、Buffer et als strategic weapon: encourage the speakers feeling of _. Other advice 8. Try to use _. 9. Be sure to get your _ focus on the speaker. 10. Remind yourself of other _. 11. e.g. turning off _ at the meeting. 12. putting aside e-mail for _. 二、 PART TWO 13 You will hear five different people
4、talking about something. For each extract there are two tasks. For Task One, decide what the job of each speaker is from list A-H. For Task Two, choose the place of the talk from the list A-H. You will hear the recording twice. 13 TASK ONE-THE JOB OF THE SPEAKER For questions 13-17, match the extrac
5、ts with the jobs, listed A-H. For each extract, decide what job each speaker does. Write one letter (A-H) next to the number of the extract. A a pilot B a stewardess C an insurance agent D an usher E a bank manager F a travel agent G a conductor H a clerk 18 TASK TWO-PLACE OF THE TALK For questions
6、18-22, match the extracts with the places, listed A-H. For each extract, choose the place of the talk. Write one letter (A-H) next to the number of the extract. A on the plane B in a department store C at a conference D at an agency E in a film theatre F at a registration desk G in an office H at an
7、 exhibition 三、 PART THREE 22 You will hear part of a conversation among an interviewer, John Chambers and Carly Fiorina, CEOs of two companies. For each question 23 30, mark one letter A, B or C for the correct answer. You will hear the recording twice. 23 During the peak of the war for talent, how
8、many employees has Cisco been able to hire? （ A） 1, 000 a year （ B） 2, 000 a quarter （ C） 1, 000 a quarter 24 Which of the following behaviors is not what the Hewlett-Packard did to the people who were not performing up to par? （ A） The Hewlett-Packard will let them depart immediately. （ B） The Hewl
9、ett-Packard may coach them to better performance. （ C） The Hewlett-Packard may put them in a job that is more suited to the peoples skills. 25 Which is not the reason that people come to Hewlett-Packard? （ A） Technology （ B） The high salary （ C） The companys values 26 Which is the competitive advant
10、age for Hewlett-Packard? （ A） How employees work in the company （ B） How fast employees can get a higher and higher position （ C） What the company stands for 27 Which of the following statements is not what the HP company has to do? （ A） The company provides the birthday breakfast for every employee
11、. （ B） The company should ask all the employees to know the culture. （ C） Tie employees should know the three to five year goals and one year objectives of the company. 28 What is the real meaning of “birthday breakfast“? （ A） When it is an employees birthday, the company will hold a breakfast toget
12、her with all the people who work in the company. （ B） If one employee has a birthday in this month, he or she can go to the office of the president and talk with him for an hour and a half. （ C） The company will prepare a breakfast for the employee when it is his or her birthday. 29 According to wha
13、t Chambers said, which of the following is correct? （ A） In the birthday breakfast, the employees can only praise the president and express how satisfied they are with the company. （ B） The directors or VPs will also be present at the birthday breakfast. （ C） The birthday breakfast can make the pres
14、ident exactly know what is occurring in his company. 30 Does Fiorina have the same opinion as Chambers about the birthday breakfast? （ A） Fiorina agrees with what Chambers said and thinks that leadership cannot be disconnected from customers. （ B） Fiorina does not agree with what Chambers said and t
15、hinks that the leadership can only need to deal with the things of the people in the high position. （ C） Fiorina thinks that part of what Chambers said is right and every company can have its only culture. BEC商务英语（高级）听力模拟试卷 20答案与解析 一、 PART ONE 1 【听力原文】 Good evening, ladies and gentlemen. Tonight Im
16、going to talk about the ways that can help us to influence others. The habit of focusing on one thing or one person at a time is a critical skill in running any business. Paying attention to other people, in addition to being the best way to learn from them, happens to be one of the most powerful me
17、ans of influencing them. And influencing others is what leadership is about getting other people to get things done. If your boss or colleague likes to “multitask“ during meetings with you, you recognize pretty quickly what that signals: Youre not as important as the next e-mail or phone call. And t
18、hats the worst signal you can send: ff officemates seek anything from each other, it is to be taken seriously and to command respect. As Robert Cialdini points out in his best-selling book, Influence: The Psychology of Persuasion, courtesy works as an influence technique because people are much more
19、 likely to do things for and accede to requests from people they like. And were much more likely to feel warmly toward people who flatter us and make us feel good about ourselves. Jack Valenti, who is soon to step down after 38 years running the Motion Picture Association of America, ranks as one of
20、 Washingtons master influencers; the organizations considerable clout has a lot to do with Valentis personal touch. As Valenti explained to my students recently, he returns all his phone calls not just from legislators, but also from their low-ranking staffers. He recognizes the importance of congre
21、ssional staff, and that a personal call from the head of the MPAA is much better than a call from one of his underlings. Many other highly successful motivators Warren Buffett, Colgates Reuben Mark, Intels Craig Barren-likewise use personal courtesy and listening as strategic Weapons. All are said t
22、o make whoever theyre listening to feel like the center of the universe at that moment, and the payoff is fierce loyalty. As UBS stock analyst Andrew McQuilling, who has followed Colgate for seven years, has said of Mark, “His employees would take a bullet for him.“ How can the rest of us work that
23、kind of magic? If paying rapt attention to others doesnt come naturally, reforming your ways is more difficult than you may think. Making eye contact with someone, for example, is a great idea, but it doesnt mean much if you cant get your brain to focus on the person youre looking at. However I supp
24、ose its a start. So are a handful of very obvious gestures, like turning off your cell phone at meetings, resisting the urge to interrupt, and setting aside e-mail for an hour. The incorrigible multi-tasker, of course, will argue that there isnt enough time to answer so many phone calls and meeting
25、requests, that e-mail is much more efficient at getting things done. I dont buy it: If youre constantly giving people the brash-off; consider how much time youre spending avoiding people, compared with the 60 seconds it takes to pay attention to someone, one time. And that one time can make a collea
26、gue a lifelong ally. 1 【正确答案】 ATTENTION 2 【正确答案】 LEADERSHIP 3 【正确答案】 SINGALS 4 【正确答案】 RESPECT 5 【正确答案】 COURTESY 6 【正确答案】 PERSONAL TOUCH 7 【正确答案】 SELF-IMPORTANCE 8 【正确答案】 EYE CONTACT 9 【正确答案】 BRAIN 10 【正确答案】 GESTURES/BEHAVIORS 11 【正确答案】 CELLPHONE 12 【正确答案 】 AN/ONE HOUR 二、 PART TWO 13 【听力原文】 1 Welcome
27、 to the Matrix. During the feature presentation, would you please be mindful of others and keep your voices low. We would appreciate very much if you can extinguish your cigarette and turn off your cell phone. We would also ask you not to use the alcoholic beverages and dispose all of trash in the p
28、roper receptacles when you leave. The restroom is on your right. Those who bring children should keep an eye on them, so the dont make too much noise and wander about by themselves. If you need any further help, please go to the information office at the back. Thank you and we hope you enjoy it. 2 T
29、hank you for your enquiry. Actually, we now have a managed floating exchange-rate system, or what many people call a dirty-float system. This means that, while there is a great degree of flexibility in exchange rates according to the balance of payment factors, the government still intervenes in the
30、 market by buying or selling large amounts of foreign currencies to provide wide-ranging fluctuations. In this way, a countrys international position could be affected by an appreciation of its currencies. For example, if a country has a high current exchange rate, its position in the world may be s
31、trong and at the same time, its economic situation might be stable. On the contrary, if its exchange rate is decreasing, its economic situation might not be so optimistic. 3 Here are your tickets. You just came in at the right time. Actually, we started a promotion campaign yesterday and this is the
32、 lowest price we have ever offered. Dont worry about our service. As a matter of fact, we have arranged a van to pick you up at the airport and take you right to the hotel. And if you need transportation when you leave, you can contact our branch office and people there would be glad to offer you he
33、lp. Tour guides are also available in the city. Here are the phone numbers of our office in case you have any further inquiry. Thank you. 4 This is David Kattering from Delta Airlines. I feel sorry to inform you that we do not have any morning flight on discount available because, you know, it is Ch
34、ristmas season. But we can offer you a night flight ticket with 15% off. The departure time is 11:00 and it arrives at Buffalo City at about 12 midnight. We understand it might be a bit inconvenient but this is the lowest price available at the moment. However, our airport shuffle can take you to th
35、e city for free. If you feel fine with it, you can book online right now and well send you the ticket tomorrow. You may contact me at 305-6843 for any further information. Thank you. 5 Thank you for taking US Air. Here are some new services our company is providing. For the coach passengers, we are
36、giving more of what they want: more flights to more places in the West. In addition to our new non-stop flights from Los Angeles to St. Louis and Oakland, we have added new non-stops to Denver and Phoenix from both LA and San Diego. Weve also removed rows of seats to create more room in the coach ca
37、bin, which means well offer more comfort to coach passengers than any other airline. More important, telephones have been installed at the back of the cabin, so passengers can call family or business partners at any time they like. 13 【正确答案】 D 14 【正确答案】 E 15 【正确答案】 H 16 【正确答案】 F 17 【正确答案】 B 18 【正确答案
38、】 E 19 【正确答案】 G 20 【正确答案】 H 21 【正确答案】 D 22 【正确答案】 A 三、 PART THREE 22 【听力原文】 M: (interviewer): Good Morning, nice to meet you, Carry and John. Do sit down. M: (John Chambers) / F: (Carly Fiorlua) :Thank you, M: (interviewer): Youve both been able to develop strong effective cultures. Ciscos been able
39、 to hire a 1, 000 employees a quarter even during the peak of the war for talent. And both of you enjoy an unusually low turnover levels, despite being located in a mobile Silicon Valley, What do you do to recruit and retain the employees who will best fit into the culture youre trying to cultivate
40、and to weed out those who dont? F: (Carly Fioriua): I think the thing that Hewlett-Packard has always been wonderful at is the loyalty of its employees. What we were not so good at is dealing with employees who were not performing up to par. And so one of the changes weve had to make is to get much
41、more focused about what is an acceptable level of performance. And if that performance is not occurring, then we have to act with that employee. We have to coach them to better performance, we have to put them in a job that is more suited to their skills; or if beth of those things fail, we have to
42、help them find another opportunity and let them depart with dignity, but let them depart. And se thats really been the focus weve historically been very good at attracting people. And interestingly, people have come to Hewlett-Packard not just because of technology, but also because of the companys
43、values. They like what the company stands for. Thats turned out to bo a competitive advantage for us, and I think the same thing is true of John and his company. M: (John Chambers): I would agree. I think HP has the strongest culture in the valley and much of it very, very good. Keeping the culture
44、is probably the most challenging thing we face, so we literally put it on the board for everybody, in terms of what the culture it along with the three to five year goals and one year objectives. And then youve got to reward people in terms of the culture that youre creating, but its more important
45、to have them in a nurturing environment that has the right culture. And its amazing how powerful that is in retaining employees and attract them particularly the ones that you want. M: (interviewer): In terms of staying in touch with employees, I want to ask you both about this, but I want to start
46、with you because youve got something called these birthday breakfasts. Tell us. I mean, it seems so astonishing to me that you could pull this off in a large company, but I dont want to be inaccurate, so you tell me what you do. M: (John Chambers): Well, it again starts with what you are trying to a
47、ccomplish and this is just one of the tactics that you use. And the birthday breakfasts are the most effective way we interface to our employee base. Once a month, if you have a birthday in that month, you get to come and grill the president for an hour and a half. And any topic is fair, we dont inv
48、ite directors or VPs to come, and its my best way of keeping the fingers on the pulse of whats occurring. Every session I learn two or three things that I did not know going in, and when you hear the question again and again and again from one session to the next, it means that youre not answering e
49、ffectively or your answer was wrong. M. (interviewer): Youre on his board, right? F: (Carly Fiorina): Yes. M: (interviewer): Do you like this idea? F: (Carly Fiorina): Yea, I think. M: (interviewer): I mean, do you have a version of this? F: (Carly Fiorina): Yep, I think what the principle that John is outlining which is absolutely critical is leadership cannot become disconnected from customers, disconnected from employees. Every time I visit
