1、BEC商务英语（高级）听力模拟试卷 94及答案与解析 一、 PART ONE 1 Customers praised that the new look of WCTs cars are _ and smart. 二、 PART TWO 1 Task One- Person Who is Speaking For questions 13-17, match the extracts with the people listed A-H. For each extract, choose the person who is speaking. Write one letter A-H next
2、 to the number of the extract. A. the Personnel Manager B. the Training Manager C. the Managing Director D. the Manager of Office Supplies E. the Marketing Manager F. a temporary clerk G. the junior Finance Manager H. the Finance Director 2 _ 3 _ 4 _ 5 _ 6 _ 三、 PART THREE 6 You will hear a discussio
3、n between two managers, Jane and Oliver, about recent changes within the company where they work. For each question (23-30), mark one letter (A, B or C) for the correct answer. After you have listened once, replay the recording. 7 Jane says the changes are being introduced in response to （ A） a decr
4、ease in sales. （ B） the threat of a takeover. （ C） the level of staff turnover. 8 Jane says the ideas for the changes （ A） were initiated by the leadership group. （ B） resulted from the expansion of the team system. （ C） were developed in conjunction with a firm of management consultants. 9 Referrin
5、g to the skills audit, what problem does she mention? （ A） Its findings were not acted upon. （ B） It included too many details. （ C） Its results were inaccurate. 10 What criticism of the new divisional targets does she make? （ A） They focus exclusively on product sales. （ B） They are too high for he
6、r department. （ C） They ignore seasonal fluctuations. 11 She says the suggestions scheme would be better if suggestions were （ A） financially rewarded. （ B） more widely publicised. （ C） encouraged from temporary staff. 12 Who does she say performance reviews should take into account? （ A） suppliers
7、（ B） competitors （ C） customers 13 She expects the new training programmes to be popular because they （ A） provide a wider choice of topics. （ B） involve a greater use of technology. （ C） have more flexible timetables. 14 She believes that, within a year, the various changes will be （ A） fully integ
8、rated into company practice. （ B） subject to a review process. （ C） adopted by competitors. BEC商务英语（高级）听力模拟试卷 94答案与解析 一、 PART ONE 1 【正确答案】 new， clean 【试题解析】 从录音中得知，客户对我们 “崭新、干净、漂亮 ”的汽车赞誉有加。 二、 PART TWO 1 【听力原文】 PART TWO Man: Well, Im quite nervous about it, to be honest. Ive never met the boss befor
9、e and Ive heard him to be a bit dismissive of younger managers. And its only because my immediate superior is off sick that Ive been asked to represent my department at todays meeting. Its so early as well. Nine oclock. Thats why Im hoping therere no delays on the way today. At least we are making g
10、ood time so far. Thats all I need not to be late. Its bad enough forgetting to bring any money with me today. Thats great for someone in my department, isnt it? Woman: Yes, the meeting seemed to go pretty well and we covered all the important areas on my agenda. There were one or two small points th
11、at I would have liked to have got through but I can probably have my assistant send up memos to the managers of each department concerning these. I must say I was very impressed with your ideas for the future of your department. Good work. Im also very impressed with that young man in the finance de
12、partment. Whats his name? Uh, Mike. He could have quite a future in front of him like a young man. I can certainly use fresh ideas like his in this company. Man: I think I mentioned to you all before that at the interdepartmental meeting with the managing director last week it was put to me that we
13、need to look to expansion into new markets. And I am interested in any suggestions that anyone in our department may come up with. You had some excellent ideas for expansion last year when we moved to the Mid-Eastern market. So if you could all give that some thought, I know, Sarah, that you said yo
14、u looked into the possibility of further Eastern European customers on your last trip to the Czech Republic, and Ive been interested in your report, uh, when its ready. Woman: And Androew, have you got those figures for the suggestions for the new courses that we hope to be able to offer? Or were th
15、ose in the file that you left in the office, too? Id like to take them with me to the interdepartmental meeting this afternoon. As it should be a good opportunity to try to persuade everyone there of the value of the new courses, the new language training scheme in particular. If Im successful in th
16、is, it could mean some profitable expansion for all of us in our department. So please remember to get them to me this time. Man: Well, I dont know. We didnt really talk about my department. Most items on the agenda seem to be about our new marketing strategy or something, which has very little to d
17、o with me. Well, I suppose it will affect me eventually- Because if we do expand , a lot more staff are going to be needed. So Ill be busy interviewing for a while. But apparently thats unlikely to be before next September. Actually thats a point, though. Perhaps we should think about taking our hol
18、iday in France before then because you said something about being very busy in your job after August. We dont want the same complications as last year. 2 【正确答案】 G： the Junior Finance Manager 【试题解析】 关键信息： The woman said： “Im also very impressed with that young man in the finance department ”后文又提到： “q
19、uite a future in frontof him like a young man”得出 “junior”一词。 3 【正确答案】 C： the Managing Director 【试题解析】 关键信 息： the man said： “I think I mentioned to you all before that at the interde-partmental meeting with the managing direc-tor ” 4 【正确答案】 E： the Marketing Manager 【试题解析】 关键信息： the man说的： “You had so
20、me excellent ideas for expansion last year” 及后面的 “you looked into the possibilityof further eastern European customers ”可以看出是销售部经理的工作范围。 5 【正确答案】 B： the Training Manager 【试题解析】 关键信息： the woman说的话中提及 “newcourses”和 “the new language training”可听出关键词 training。 6 【正确答案】 A： the Personnel Manager 【试题解析】 关键
21、信息：由 man说的 “a lot more staff aregoing to be needed”知公司需要招新职员，是人事部经理的工作范围。 三、 PART THREE 6 【听力原文】 Man: So Jane, the changes are certainly quite wide-ranging, arent they? Woman: Yes, Oliver, the skills audit, targets, suggestion scheme, training arrangements. the list seems endless. Man: I suppose dif
22、ferent people will react differently - they wont all see the benefits of the changes. Woman: Sure - and for some people, theyll feel their areas of responsibility are being taken over, become resentful, and the company must tread very carefully here, because its the tide of high turnover that the co
23、mpany is trying to stem with these measures. These days, its often service thats the key to maintaining an edge. so what the company needs to avoid happening in the future is sales decreasing if clients stop feeling theyre getting that treatment from happy, motivated staff here. Man: Mm. I guess it
24、was Human Resources that pushed for the changes, then? Woman: Well, they were consulted. Actually, theyre the kinds of ideas that you might have expected the team system might have generated - because theyre quite wide-ranging, not just focused on one aspect. So, I guess its quite surprising, in a w
25、ay, that it was the leadership group which authored them, whats good, I think, is the way theyve spent quite an amount of time consulting with management at all levels, so they have a kind of hands-on feel. Man: So what will affect us first? Woman: Well, the skills audit, though its real effects won
26、t be apparent for some time. I dont know, I think that was a wasted opportunity, really. It was so thorough, too thorough in fact. I mean, they asked absolutely everyone about absolutely everything because they were so obsessed with wanting to be accurate, but the result is theyre just swamped with
27、information, they didnt need to be that in-depth. Man: Uh-huh. So is it really these divisional targets that will have the first impact? Woman: Er, yeah, I suppose, but then again, theres some poor design involved there. Oh sure, theyve carefully calculated how sales move throughout the year, but th
28、e point is that its not only shifting actual products that counts - the targets should really be looking at data on customer satisfaction too, which is certainly a major concern in my section, where were always looking for ways to keep that high enough to retain customers. Man: So, are you unconvinc
29、ed about the suggestions scheme too? Woman: Er. I just think they should have gone further with it. After all the publicity its been given, youd think theyd want to involve everyone, what you dont want is just the same ideas from the same people all the time. weve got all these short-term workers, t
30、heyre in and out of organisations all the time, we should be trying to capture their insights and observations, especially since they wont personally stand to benefit from making suggestions. Man: And do you think the performance reviews are similarly flawed in their approach? Woman: Oh, I dont want
31、 to seem too negative! The only unfortunate thing there is not incorporating what competitors are doing. We dont want to be saying one of our reps is underperforming at the moment, only to find out that so is everyone in the business at the moment. That could be very unfair, especially on the reps a
32、broad, who are at the mercy of the supply situation too. Man: And do you think that people have been missed out of the training programmes as well? Woman: No, there Im quite positive! Theyre going to be a real winner, Im sure. A long times been spent on trying to get our training right, and I think
33、the final results are great. Weve been far too focused on IT training, and its much better now that its broadening out to include more aspects for staff to select from, according to their needs. Man: So would you see all the changes having a lasting impact? Woman: Well, they must have some kind of f
34、uture . . . after all, theyre the kind of thing our competitors have been doing for some time. But, well, by the end of the year, Im fairly sure theyll get scrutinised, thoroughly checked and probably revised before they become fixed as company policy in the long term. Man: So its a case of wait and see? Woman: Definitely. Now. 7 【正确答案】 C 8 【正确答案】 A 9 【正确答案】 B 10 【正确答案】 A 11 【正确答案】 C 12 【正确答案】 B 13 【正确答案】 A 14 【正确答案】 B
