1、口语练习试卷 17及答案与解析 一、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questi
2、ons related to the topic. 0 Task 6 Increase in Orders The manufacturing company you work for has experienced a sudden increase in customer orders and is considering asking staff to work extra hours. You have been asked to advise on this. Discuss, and decide together: 1 What the possible disadvantage
3、s could be of staff working extra hours? What other steps the company could take to deal with the unexpected increase in orders? 2 Do you think it is a good idea for companies to regularly ask staff to work extra hours? (Why? / Why not?) 3 Do you think staff should be rewarded for working extra hour
4、s in the evenings and at weekends? (Why? / Why not?) 4 How do you think companies should deal with a sudden decrease in the number of orders received? (Why? / Why not?) 5 Do you think companies can anticipate increases in demand for their products or services? (Why? / Why not?) 6 Do you think that i
5、n future more employees will be expected to work flexible hours? (Why? / Why not?) 6 Task 7 Team Building Your company is about to take over another company and is keen to encourage the staff from both companies to work together effectively. You have been asked to prepare a proposal for team buildin
6、g. Discuss, and decide together: 7 What kinds of work projects and leisure activities would be suitable to encourage teamwork? What benefits effective teamwork could bring to the company? 8 What benefits do you think individual employees get from working in a strong team? (Why? / Why not?) 9 What do
7、 you think is the ideal number of people to work in a team? (Why?) 10 Do you think a company needs individualists as well as team workers? (Why? / Why not?) 11 Do you think it is the responsibility of the company or of each employee to make sure people work well together? (Why? / Why not?) 12 How fa
8、r should team building be taken into account when making long-term plans for a company? (Why? / Why not?) 口语练习试卷 17答案与解析 一、 SECTION 3 DISCUSSION (ABOUT 5 MIN) In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and
9、then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic. 【知识模块】 口语 1 【正确答案】 Suggested discussion: Candidate A: There are possible disadvantages for both employers and employees. For example, staff working extra hours may resul
10、t in higher utility costs because of the longer hours of operation. Candidate B: Also, some key staff members may be needed but unavailable at certain times. Time record keeping becomes more complicated. In some instances, union-management relations may be more difficult because issues raised by wor
11、king extra hours may be difficult to resolve. Candidate A: I agree with you. In addition, working extra hours may lead to low efficiency and low morale. As a result, it should have a negative effect on employee performance. Candidate B: Youre definitely right. Whats more, the employer will have to p
12、ay more for extra hours. And working extra hours should lead to worse utilization of machinery. Candidate A: Besides, it will bring decreased productivity and produce an unhappy workforce, because extra working hours forces staff to have less control over their working lives. As a result, they shall
13、 have less energy in dealing with their customers. Candidate B: Youre right. Do you have any ideas about time management? I mean what other steps shall we possibly take to deal with the unexpected increase in orders? Candidate A: Thats what we are going to discuss. Other work time concepts are. bein
14、g studied and various experiments are being conducted. The 4-day week, the shorter week (less than the so-called American 40-hour standard), and the seven-day service week (already used in retailing) are examples. Advantages and disadvantages for employers, employees, the clientele, and the general
15、public need to be evaluated. In any event, motivational implications for the employees are among the important matters receiving major attention. What do you see about flextime? Candidate B: The concept of flextime is simple. A fixed schedule of a beginning time and an ending time for the workday is
16、 replaced by a flexible one. Candidate A: The flexible approach entails two different types of work times during the day: (1) a base or core time when all workers must be present, and (2) the flexible time before and after the core time, when most workers may choose to arrive and when to depart. Eac
17、h employees core time plus his flexible time must add up to the required number of work hours established for each pay accounting period. Candidate B: Lets sum up what weve discussed, shall me? Candidate A: Yes, lets go over the questions first. 【知识模块】 口语 2 【正确答案】 Suggested answers: Candidate A: I d
18、ont think it is a good idea for companies to regularly ask staff to work extra hours. The disadvantages of working extra hours outweigh the benefits. Working long hours have a damaging effect on the employees health. A long working day is counter-productive. As a result, long working hours will brin
19、g about low-efficiency and low productivity. Candidate B: We must let the managers know when demands are unreasonable delegate the less important work to other staff. Working more than contract hours has a negative effect on their family relationships and their health. It will also reduce staff prod
20、uctivity. Long hours are not necessarily useful hours. It is job satisfaction that is the deciding factor when it comes to employee productivity. They are only going to get higher output from their staff if those staff are happy and want to be at work. 【知识模块】 口语 3 【正确答案】 Suggested answers: Candidate
21、 A: Hard work deserves rewards. I think staff should be rewarded for working extra hours in the evenings and at weekends, because they deserve reward. Theyre entitled to get pay for extra hours. Candidate B: I dont think staff should be rewarded for working extra hours. Employees get salary and enjo
22、y fringe benefits. Theyre obliged to work extra hours occasionally if the moment needs. 【知识模块】 口语 4 【正确答案】 Suggested answers: Candidate A: Encouragement always puts employees in a good mood. Companies should not feel panic at the moment when a sudden decrease in the number of orders received. Manage
23、rs should not be depressed by it. They should work together with employees to reverse the trend. Candidate B： They must analyze the courses of failure. If it was caused by defects of the products, the managers must take positive action to remedy the situation. The products should be recalled. Tile c
24、ompany should refund the customers fully for their poor service. 【知识模块】 口语 5 【正确答案】 Suggested answers: Candidate A: There is an ebb and flow. I think companies can certainly anticipate increases in demand for their products or services. There will be a visible niche in the market, if you keep you ey
25、es open. Markets are volatile, but a portfolio return is achievable. If your company takes appropriate steps to broaden the product range and streamline operations by moving production out from an old market to a new one, the demand for your products or services will certainly be on the increase. Ca
26、ndidate B: I think company can anticipate increases in demand for their products or services if they take positive actions to boost staff moral when there is a sudden decrease in the number of orders received. The company should introducetrust timeto keep staff happy. The company should trust employ
27、ees to do what is required, in whatever time it takes. The employees shall be very happy with the new arrangements and, as a result, productivity rates will gradually but consistently increase and staff turnover rates will fall dramatically. 【知识模块】 口语 6 【正确答案】 Suggested answers: Candidate A: I think
28、 in future more employees will be expected to work flexible hours. Working flexible hours reveals both a number of advantages and disadvantages. The advantages overweigh the disadvantages. The advantages for the employee are that: first, he may set his own work schedule to meet personal needs; secon
29、d, he may choose a schedule that avoids traffic congestion and thus reduces commuting time; third, he avoids the psychological stress resulting from concern over arriving at the work place at a set time; and fourth, an atmosphere of mutual trust and respect between tile worker and the employer is cr
30、eated. Both employer and employees will feel much happier, and believe they have established a balance between work and home life. Candidate B: Working flexible hours will be on the increase. The advantages for the employer appear to be that： first absenteeism is reduced; second, production is incre
31、ased; third, with mutual agreement between the employee and the employer, adjustment of work schedules can accommodate fluctuations in work loads; fourth, since personal needs are otherwise provided for, the employees work day is uninterrupted; fifth, more effective communications occur among employ
32、ees during the core time; sixth, better delegations of assignments and authority are made to subordinates; seventh, more good applicants for jobs are available (e.g., working mothers); and eighth, personnel turnover is reduced. However, many of employers are slow to realize the benefits of letting e
33、mployees work fewer or more flexible hours. 【试题解析】 entail必需，使承担，限定继承权。 core time基本上班时间，核心时间。 remedy医治，补偿。 traffic congestion交通拥塞。 【知识模块】 口语 【知识模块】 口语 7 【正确答案】 Suggested discussion: Candidate A: Weve been asked to prepare a proposal for team building. First of all, we must let everybody get to know t
34、he team as people. What do you say about it? Candidate B: I agreed. Its a good idea to spend extra time getting to know our colleagues and what they do outside work beforehand. Then we have other reference points to share, which create the potential for better communication. Candidate A: Yes, mutual
35、 understanding is important. Mutual respect equals cooperation. We might propose that the company should build up tutorial system. Candidate B: Good idea. Under this system, the old and young employees can conduct face-to-face communication. The young people need to be tutored in the act of handling
36、 crisis. And the tutorial system is also designed to have the young teach the older how to use software program. Candidate A: We may arrange programs that help people recognize that there is a range of effective management styles. The programs are excellent at getting people excited about their jobs
37、. Candidate B: Sounds good. And we need to ensure what happens on the program happens back on the workplace. The results, however, are expected to be very positive. Mutual respect, trust, understanding will lead to mutual support, mutual help. It will reduce stress. An effective teamwork is helpful
38、to improving staff relations and customers relations as well. Candidate A: All in all, an effective teamwork will improve efficiency and productivity for a company. The staff members are encouraged to take on team-building courses. The participants will work together and come up with creative ideas.
39、 Sharing views is excellent for relieving stress. It is helpful to improving efficiency. It will end up with enhancing employees loyalty to the company. Candidate B: The Company should invite expert consultants to demonstrate how high performance teams really can work. Candidate A: Your suggestion i
40、s acceptable to tile company. We should focus on issues such as how to form an effective team, team dynamics and communication within teams. Alternatively, the company may also sponsor team-building seminars. Lets list specialized seminars. I think the list should include Self-managing teams; Multi-
41、cultural teams; Team leadership and Fast-forming teams. Candidate B: And the list should also include the topic“building world class teams”. The company can also arrange unique two-day in-company seminars, use board games and simulations to focus on issues such as sales, customer service and team bu
42、ilding. The participants are allowed to experience situations without the fear of failure. Candidate A: Sounds interesting. If we get an efficient scheme going, on that runs well, then the real advantage is people feel more involved, that they matter more, so you get more energy around the place. Ca
43、ndidate B: I see what you mean. It is advisable to organize leisure activities to encourage staff to work together. Candidate A: The Company can offer various leisure activities, such as a swimming pool and sauna. Candidate B: And we can arrange playing basketball, volleyball games. People can play
44、table tennis as well. Candidate A: Staff can have games played indoors or outdoors, and enjoy the time when they are not working or studying. Candidate B: Staff can do things they enjoy and relax. Most people enjoy shorter working hours and more leisure time. Watching television is now the nations m
45、ost popular leisure activity. We can arrange a family-like outgoing to the beach or mountain. How about once a month or twice a year? Candidate A: Well, it depends on the specific situation. Lets sum up what weve discussed. 【知识模块】 口语 8 【正确答案】 Suggested answers: Candidate A: Well, I think individual
46、employees can get great benefits from working in a strong team. Individual employees will be more productive when they work in a strong team. For example, when an employee works in such a strong team, he will be in a cheerful frame of mind. Candidate B: A strong team is composed of high caliber peop
47、le. They have competence in a wide range of skills. They trust each other, understand each other, learn from each other and help each other. Working in such a strong team, you will be in good mood. Good relations among colleagues help reduce stress. It will end up with improving efficiency / product
48、ivity. 【知识模块】 口语 9 【正确答案】 Suggested answers: Candidate A: You mean what is the best number of people makes a good team? Its hard to say. It depends on the size of the company. Probably, a group of four to nine people might be an ideal number for a team. Candidate B: You must identify who is in your
49、team, and then understand the different personality types that it comprises. If you know bow they will react in difficult situations, it will help you to act the role of the diplomat. 【知识模块 】 口语 10 【正确答案】 Suggested answers: Candidate A: Coordination is an essential aspect of good organization. It is required because all members of an organization perform interrelated functions. Therefore, what each one does in some way affects the others. However, a company also needs individualists as well as team workers. Candidate B: If managers just keep on doing what they have do
