1、口语练习试卷 7及答案与解析 一、 SECTION 1 INTERVIEW (ABOUT 3 MIN) 1 Polite complaints 客气投诉 2 Strong complaints 强硬投诉 3 Describing things and places 描述事物和地点 4 Dealing with complaints 处理投诉 5 Greeting 问候 6 Apologizing 道歉 7 Offer 提议 8 Asking questions 查询 9 Giving compliments 恭维 10 Expressing opinions 看法 11 Saying good
2、bye 告别 12 Saying about a good job 工作称心 13 Saying about a bad job 抱怨工作 14 Asking for action 要求行动 15 Set up 约订时间 16 Rearrange 重新安排 17 Bring forward 约会提前 18 Postpone 推迟约会 19 Move 改动会见时间 20 Cancel 取消会见 口语练习试卷 7答案与解析 一、 SECTION 1 INTERVIEW (ABOUT 3 MIN) 1 【正确答案】 a Introduce the complaint Im sorry to have
3、 to say this, Kate, but. Im sorry, but. The problem is with the product itself. We have a problem with. The problem is that. Last night I had a phone call from one of my warehouse managers. The consignment arrived two days ago. We checked some of the items and. .he switched it on and heard this. Whe
4、n we switched on. b Demand action Its essential that we have these on the shelves by the end of this week. We need to have. 【知识模块】 口语 2 【正确答案】 a Describing the problem The problem is with the product itself. Theres a problem with the circuitry on some of the units. There are two hundred faulty circu
5、it boards. Our product is defective. This will damage our reputation in the market place. You have failed to meet the terms of the contract. The fax machine that we hired from you has broken down. b Explain the problem The fax machine has broken down. The paper keeps jamming. c Demand action We woul
6、d like someone to come and fix it now. We need it fixed today. Would you please send someone straight away? You must repair the machine today. d Refer to the agreement In the service agreement it says. e Make a condition If you cant get it repaired today, then we will have to cancel our rental agree
7、ment. If you cant do it, then we will have to. f Promising to do something I will get this sorted out immediately. Im sending Peter Smith over on the next flight. I shall send Johnson to the suppliers. We can guarantee that it wont happen again. g Discussing options We have three options: we can re-
8、negotiate with Stanford Components, or we can work with Leno. A crucial factor is how quickly they can deliver. I dont think Rainbow is the best option. Price cant be a factor at this stage. I dont agree with you. I think we have to get the best service at the best price. 【知识模块】 口语 3 【正确答案】 IT Games
9、 has a strong presence in America. Our office is closed. Its the Tower Suite. Its on the 26th floor. The sales figures are very impressive. News travels fast. Dealer Dang uses advanced technology. 【知识模块】 口语 4 【正确答案】 Is it possible to talk to the manager, please? Im afraid the managers not here at th
10、e moment. The assistant manager is here. How can I help you, madam? Just let me check. Im terribly sorry. It is entirely our fault. I am sorry about this confusion. Please accept last nights dinner with our compliments. 【知识模块】 口语 5 【正确答案】 Good morning. Thank you for coming. Good morning. 【知识模块】 口语 6
11、 【正确答案】 Im sorry Im late. Im very sorry. Sorry to interrupt, but. Sorry to disturb you. Its my fault. Sorry Im late. The traffic was very bad. 【知识模块】 口语 7 【正确答案】 Perhaps I could show you around. Thank you very much. Ill give you the guided tour. That would be nice. 【知识模块】 口语 8 【正确答案】 How do you do t
12、he market research for a new product? Who gives you the ideas? What do they do there? What is this? What is that? What do you think? Where is it? Whose idea was this? When do we arrive? How much is this for the day? How many people are involved? 【知识模块】 口语 9 【正确答案】 This looks beautiful. That is very
13、nice. It is very interesting. 【知识模块】 口语 10 【正确答案】 What do you think? What do you think of the design? I think the design is very good. They seem competent. Its quite nice, isnt it? This looks beautiful. 【知识模块】 口语 11 【正确答案】 Goodbye. Thank you for visiting our company. It was very interesting. Thank y
14、ou very much. Goodbye. 【知识模块】 口语 12 【正确答案】 I like the job because it paid well. I learned a lot. It was very interesting. Its enjoyable. I worked with interesting people. I worked with all-round people. There was an excellent canteen. I got on well with my boss. I got on well with my colleagues. We
15、enjoy perks of the job. We had flextime. We have food allowance. There was an excellent atmosphere. The office was fantastic. We made a lot of good contracts. The fringe benefits are comparatively good. 【知识模块】 口语 13 【正确答案】 Tiring! There simply wasnt enough time to talk to everyone. My office was a b
16、it far out. Our office was really crowded. I worked shifts. I didnt have much holiday. I didnt have much contact with my colleagues. The work wasnt very interesting. I didnt enjoy the job because it was boring. I didnt like the job because I had to travel too much. I did a lot of overtime. It was a
17、very hard work. It was a demanding work. It was badly paid. 【知识模块】 口语 14 【正确答案】 Can you please arrange for a taxi? Do not forget to. Please find out what is going on. Could you please ensure that? I would like you to. Do you think it would be possible to. I am writing to remind you that 【知识模块】 口语 15
18、 【正确答案】 Could we set up a four-way telephone conference? Could we set up a meeting on Tuesday? Could we set up a meeting for next week? Could we set a meeting for tomorrow at ten-thirty? 【知识模块】 口语 16 【正确答案】 Is there any change that we could rearrange it for the same tine next week? Could we rearrang
19、e the meeting? Could we possibly rearrange the meeting for next week? 【知识模块】 口语 17 【正确答案】 Could we bring the meeting forward by.? Could we bring it forward to (Friday)? Is there any way that Mrs. Clinton could bring forward her meeting with Bush by an hour? 【知识模块】 口语 18 【正确答案】 Shall we postpone it u
20、ntil later in the week? Could we postpone the meeting until next month? This meeting is postponed until Friday. 【知识模块】 口语 19 【正确答案】 Could we move the meeting from two oclock on Thursday to sometime on Friday morning? Could we move the meeting from Wednesday to Friday? 【知识模块】 口语 20 【正确答案】 Im afraid Ill have to cancel the meeting tomorrow. Please cancel our meeting. Im very sorry, but we will have to cancel our meeting. Im canceling this meeting! 【知识模块】 口语
