1、| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | BRITISH STANDARD BS EN 13011:2001 The Euro
2、pean Standard EN 13011:2000 has the status of a British Standard ICS 55.020 NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAW Transport services Goods transport chains System for declaration of performance conditionsThis British Standard, having been prepared under the direction
3、 of the Consumer Products and Services Sector Committee, was published under the authority of the Standards Committee and comes into effect on 15 February 2001 BSI 02-2001 ISBN 0 580 37067 4 BS EN 13011:2001 Amendments issued since publication Amd. No. Date Comments National foreword This British St
4、andard is the official English language version of EN 13011:2000. The UK participation in its preparation was entrusted to Technical Committee TW/2, Transport services, which has the responsibility to: aid enquirers to understand the text; present to the responsible European committee any enquiries
5、on the interpretation, or proposals for change, and keep the UK interests informed; monitor related international and European developments and promulgate them in the UK. A list of organizations represented on this committee can be obtained on request to its secretary. Cross-references The British S
6、tandards which implement international or European publications referred to in this document may be found in the BSI Standards Catalogue under the section entitled “International Standards Correspondence Index”, or by using the “Find” facility of the BSI Standards Electronic Catalogue. A British Sta
7、ndard does not purport to include all the necessary provisions of a contract. Users of British Standards are responsible for their correct application. Compliance with a British Standard does not of itself confer immunity from legal obligations. Summary of pages This document comprises a front cover
8、, an inside front cover, the EN title page, pages 2 to 14, an inside back cover and a back cover. The BSI copyright notice displayed in this document indicates when the document was last issued.EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN 13011 October 2000 ICS 55.020 English version Transpo
9、rtation services Good transport chains System for declaration of performance conditions Services de transport Chanes de transport des marchandises Systme de dclaration des conditions de performances Dienstleistungen im Transportwesen Gtertransportketten System zur Vereinbarung von Leistungsmerkmalen
10、 This European Standard was approved by CEN on 1 September 2000. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical r
11、eferences concerning such national standards may be obtained on application to the Central Secretariat or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN membe
12、r into its own language and notified to the Central Secretariat has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portug
13、al, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMIT EUROPEN DE NORMALISATION EUROPISCHES KOMITEE FR NORMUNG Central Secretariat: rue de Stassart, 36 B-1050 Brussels 2000 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN
14、 national Members. Ref. No. EN 13011:2000 EPage 2 EN 13011:2000 BSI 02-2001 Contents Page Foreword. 3 Introduction 4 1 Scope . 5 2 Normative references . 5 3 Terms and definitions. 5 4 Overall transport chain responsibility 6 5 Measurement of performance 7 6 Verification. 7 Annex A (normative) Decla
15、ration of quality performance in transport chains. 11 Bibliography . 14Page 3 EN 13011:2000 BSI 02-2001 Foreword This European Standard has been prepared by Technical Committee CEN/TC 320, Transport Logistics and services, the Secretariat of which is held by DS. Annex A is normative and contains two
16、 standardized forms of performance declaration for use by providers of transportation services. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by April 2001, and conflicting national standards shall
17、 be withdrawn at the latest by April 2001. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland,
18、Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom.Page 4 EN 13011:2000 BSI 02-2001 Introduction This European Standard defines a system for the declaration of performance conditions within the goods transport chains. This European Standard is intende
19、d to be a tool for the definition, declaration and control of services involved throughout the transport chains. It therefore can be used by both shippers and providers within the framework of their contractual relationship, in order to define and declare the relevant performance conditions. A purpo
20、se of this standard is to facilitate the provision or information by the transport industry so as to assist shippers to meet their obligations under the Directive of Packaging and Packaging Waste (94/62/EF). Accordingly, a quality declaration should be prepared with references to international packa
21、ging testing standards. This document is not an interpretation guideline of the EN ISO 9000 standards but is compatible with existing quality management systems or may be applied independently.Page 5 EN 13011:2000 BSI 02-2001 1 Scope This European Standard specifies requirements for making declarati
22、ons with regard to the quality of performance of a goods transport service. It is intended to establish a means whereby service providers can set out specific data with regard to the performance criteria relevant to the service being provided that will enable shippers/packers to adequately plan thei
23、r requirements and to meet their obligations under the packaging and packaging waste directive. This European Standard does not specify standards of performance. Annex A provides an example of a suitable form of declaration. 2 Normative references This European Standard incorporates by dated or unda
24、ted reference, provisions from other publications. These normative references are cited at the appropriate places in the text and the publications are listed hereafter. For dated references, subsequent amendments to or revisions of any of these publications apply to this European Standard only when
25、incorporated in it by amendment or revision. For undated references the latest edition of the publication referred to applies (including amendments). EN 12830, Temperature recorders for the transport, storage and distribution of chilled, frozen, deep-frozen/quick-frozen food and ice cream Tests, per
26、formance, suitability prEN 13485: 1999, Thermometers for measuring the air and product temperature for the transport, storage and distribution of chilled, frozen, deep-frozen/quick-frozen food and ice cream Tests, performance, suitability prEN 13486: 1999, Temperature recorders and thermometers for
27、the transport, storage and distribution of chilled, frozen, deep-frozen/quick-frozen food and ice cream Periodic verification EN 22248, Packaging Complete, filled transport packages Vertical impact test by dropping (ISO 2248:1985) EN 22872, Packaging Complete, filled transport packages Compression t
28、est (ISO 2872:1985) EN 22873, Packaging Complete, filled transport packages Low pressure test (ISO 2873:1985) EN 28318, Packaging Complete, filled transport packages Vibration tests using a sinusoidal variable frequency (ISO 8318:1986) EN 28768, Packaging Complete, filled transport packages Toppling
29、 tests (ISO 8768:1986) 3 Terms and definitions Users of this standard shall use terms and definitions with reference to national and international regulation i.e. INCO TERMS and only for the purpose of this standard, the following terms and definitions apply. 3.1 transport chain movement of a given
30、consignment of goods/products from the time the goods are made available by the shipper until they are delivered as instructed 3.2 service provider person providing any service within the transport chain 3.3 shipper entity consigning goods or products to a service providerPage 6 EN 13011:2000 BSI 02
31、-2001 3.4 consignment products, or other items that are the subject of the service, including any packing, container or equipment 4 Overall transport chain responsibility 4.1 The service provider shall ensure that all service aspects covered by his declaration are his direct or indirect responsibili
32、ty. 4.2 The service provider of transport service shall be responsible for at least:a) Defining the extent of his responsibility within the overall transport chain;b) Determination of quality criteria applicable to each stage for which he is responsible;c) Preparation of a written declaration with r
33、egard to a) and b). 4.3 Requirements relating to quality management 4.3.1 The transport chain shall be operated under a quality management system such as one of the EN ISO 9000 series. 4.4 Content of declaration The service provider shall incorporate in the declaration those criteria, selected from
34、Table 1 that are relevant to the transport chain for which the declaration is being prepared (see example in Annex A). Table 1 Quality criteria Performance elements Verification by Packaging operations Quality control system Preparing and dispatching operations Quality control system Handling and st
35、oring operations Quality control system Transportation Quality control system Transfer operations Quality control system Tracking and tracing operations Quality control system Auxiliary operations Quality control system Collection and delivery time Confirmed receipt Collection and delivery place Con
36、firmed receipt Temperature Quality control system Humidity Quality control system Air pressure EN 22873 Controlled atmosphere Quality control system Drop and shock EN 22248 Compression EN 22872 Vibration EN 28318 Orientation EN 28768 NOTE: Use of INCO TERMS may be appropriatePage 7 EN 13011:2000 BSI
37、 02-2001 5 Measurement of performance 5.1 General The service provider shall submit details with regard to frequency and method of measurement and produce on demand the original verification. NOTE: Verification may be in-line or on a separate test basis and may be undertaken across all operations of
38、 a given transport chain or to a recognized sampling scheme. 5.2 Measurement instrumentation shall meet the requirements of the relevant standards identified in Table 1 and shall be traceably calibrated to an internationally recognized standard at least once in 24 months. 5.3 For measurement of vibr
39、ation and shock measurement instrumentation shall be installed near to the centre of gravity of the goods as may be practicable. In addition, where the measurement implemented is direction sensitive (e.g. vibration) the orientation at the time of instrument shall be recorded. 5.4 Verification result
40、s and calibration of instruments shall be recorded and the records retained for at least 12 months. 6 Verification 6.1 Time 6.1.1 Equipment Timepiece verified as a minimum weekly into local time in relation to a public system. 6.1.2 Procedure Record at the beginning and end of specific operations. F
41、or loading and delivery operations particularly, obtain evidence of confirmation from a person with appropriate responsibility. 6.2 Respect of collection and delivery places and conditions 6.2.1 Equipment None 6.2.2 Procedure The respective validations of documents or computerized data by the servic
42、e providers responsible for dispatch and delivery shall be used as proof of conformity of the operations. 6.3 Temperature 6.3.1 Equipment Temperature sensor (thermometer) meeting the requirements laid down in EN 12830, prEN 13485:1999, prEN 13486:1999 and eventual other numbers in the same series. F
43、acility for determining and recording the time and date that measurements are made.Page 8 EN 13011:2000 BSI 02-2001 6.3.2 Procedure Pre-set the temperature sensor to record at intervals of not more than 30 min. Ensure that the sensor is operating within the limits of a permissible error of 1 K (Kelv
44、in). Place the sensor in, or in close proximity to, the consignment. Where the sensor is installed in an independent colli ensure that it is located within 10 mm of the colli surface. NOTE: The transport of food products may be subject to specific European or national legislation. EN 12830 may also
45、be applicable. 6.4 Humidity 6.4.1 Equipment Sensor operating within a range of 20 % to 90 % relative humidity with limits of a permissible error of 5 %. 6.4.2 Procedure Pre-set the sensor to record at intervals of not more than 30 min. Ensure that the sensor is operating within the limits of a permi
46、ssible error of 1 K (Kelvin). Place the sensor in, or in close proximity to, the consignment. Where the sensor is installed in an independent colli ensure that it is located within 10 mm of the colli surface. 6.5 Air pressure 6.5.1 Equipment Sensor operating within a range of 70 kPa to 110 kPa with
47、limits of a permissible error of 10 kPa. 6.5.2 Procedure Pre-set the sensor to record at intervals of not more than 30 min. Ensure that the sensor is operating within the limits of a permissible error of 1 K (Kelvin). Place the sensor in, or in close proximity to, the consignment. Where the sensor i
48、s installed in an independent colli ensure that it is located within 10 mm of the colli surface. 6.6 Controlled atmospheres NOTE: For a specific transport it may be necessary to control the content and concentration of different kinds of gasses in the freight surrounding atmosphere (e.g. to avoid an
49、y damage of the product due to pollution or to protect products by certain atmospheres). 6.6.1 Equipment Specified gasses measured by the equipment identified in the contract between the purchaser and the service provider. 6.6.2 Procedure Pre-set the appropriate device for the gas being monitored to record at intervals of not more than 30 min. Place the sensor in, or in close proximity to, the consignment. Where the sensor is installed in an independent colli ensure that it is located within 10 mm of the