1、 DEUTSCHE NORM July 2006DIN ISO 22222 ICS 03.060 Personal financial planning Requirements for personal financial planners (ISO 22222:2005) English version of DIN ISO 22222:2006-07 Private Finanzplanung Anforderungen an private Finanzplaner (ISO 22222:2005) Englische Fassung DIN ISO 22222:2006-07 Doc
2、ument comprises 32 pages No part of this standard may be reproduced without prior permission of DIN Deutsches Institut fr Normung e. V., Berlin. Beuth Verlag GmbH, 10772 Berlin, Germany, has the exclusive right of sale for German Standards (DIN-Normen). English price group 14 www.din.de www.beuth.de
3、 !,p4T“01.07 9771749DIN ISO 22222:2006-07 2 National foreword This standard has been prepared by Technical Committee ISO/TC 222 “Personal financial planning”. The responsible German body involved in its preparation was the Normenausschuss Gebrauchstauglichkeit und Dienstleistungen (Consumer Goods an
4、d Services Standards Committee), Technical Committee NA 039-04-11 AA Private Finanzplanung. 1 Contents Page Foreword .2 Introduction.2 1 Scope3 2 Normative references3 3 Terms and definitions .3 4 Process.5 4.1 Personal financial planning process.5 4.2 Establishing and defining the client and person
5、al financial planner relationship.5 4.3 Gathering client data and determining goals and expectations 6 4.4 Analysing and evaluating the clients financial status7 4.5 Developing and presenting the financial plan7 4.6 Implementing the financial planning recommendations.7 4.7 Monitoring the financial p
6、lan and the financial planning relationship 8 5 Ethics8 5.1 Professional behaviour.8 5.2 Ethical principles.8 6 Competence .9 6.1 General requirements for competence .9 6.2 Specific requirements for competence.9 6.3 Demonstration of initial competence 17 6.4 Demonstration of continuing competence .1
7、9 7 Experience .20 7.1 General .20 7.2 Constitution of experience .21 7.3 Experience requirements .21 8 Claiming conformity21 8.1 Presentation of claim 21 8.2 Scope of claim .21 8.3 Basis of claim 22 8.4 Identification of the basis of claim 22 Annex A (informative) Scottish credit and qualifications
8、 framework level descriptors23 Personal financial planning Requirements for personal financial planners ISO 22222:2005 (E)ISO 22222:2005 (E) 2 Foreword ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of pre
9、paring International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in
10、 liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task
11、 of technical committees is to prepare International Standards. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. Attention
12、 is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. ISO 22222 was prepared by Technical Committee ISO/TC 222, Personal financial planning. Introduction This Inter
13、national Standard has been drawn up with the objective of achieving and promoting a globally accepted benchmark for individuals who provide the professional service of personal financial planning. Personal financial planning is a process designed to enable consumers to achieve their personal financi
14、al goals. The service of personal financial planning is provided by a personal financial planner to assist clients with their personal financial planning. Consumers need to have confidence in their personal financial planner. This International Standard specifies the ethical behaviour, competences a
15、nd experience required of a professional personal financial planner. This International Standard describes and addresses the various methods of conformity assessment and specifies requirements applying to each of them. Conformity assessment of personal financial planners is a complex task requiring
16、access to specialized knowledge, skills and experience. The technical committee (comprising practitioners, industry and consumer representatives) for this International Standard strongly believes that accredited independent third-party certification provides the most reliable method of conformity as
17、sessment and thus protection for consumers. Therefore, the technical committee recommends that consumers seek the services of personal financial planners who can demonstrate that they have undergone conformity assessment by independent third-party certification bodies which have been accredited as c
18、omplying with the requirements set out in ISO/IEC 17024. 3 1 Scope This International Standard defines the personal financial planning process and specifies ethical behaviour, competences and experience requirements for personal financial planners. This International Standard is applicable to all pe
19、rsonal financial planners regardless of their employment status. This International Standard describes and addresses the various methods of conformity assessment and specifies requirements applying to each of them. 2 Normative references The following referenced documents are indispensable for the a
20、pplication of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO/IEC 17000, Conformity assessment Vocabulary and general principles ISO/IEC 17024, Conformity assessment Gen
21、eral requirements for bodies operating certification of persons ISO/IEC 17050 (all parts), Conformity assessment Suppliers declaration of conformity 3 Terms and definitions For the purposes of this document, the terms and definitions given in ISO/IEC 17000, ISO/IEC 17024 and the following apply. 3.1
22、 broad general knowledge awareness and basic understanding over the breadth of the subject, but not to the depth that would be expected of a specialist in the specific subject area 3.2 certificate attestation document issued by an independent third-party certification body 3.3 client consumer who ha
23、s accepted the terms of engagement as described in 4.2.3 3.4 cognitive level hierarchy of thinking NOTE The hierarchy of thinking is listed in 6.2. ISO 22222:2005 (E)ISO 22222:2005 (E) 4 3.5 conformity assessment demonstration that specified requirements relating to a product, process, system, perso
24、n or body are fulfilled ISO/IEC 17000 NOTE Conformity assessment covers such activities as testing, inspection and certification, as well as the accreditation of conformity assessment bodies. 3.6 consumer individual or group of individuals who share financial interests NOTE A family would be conside
25、red a group of individuals. 3.7 continuing education education, training and development undertaken by personal financial planners to maintain ongoing professional competence 3.8 declaration attestation document issued by any body other than an independent third-party certification body NOTE 1 This
26、definition differs from the definition of declaration in ISO/IEC 17000. NOTE 2 “Body” includes any individual. 3.9 employment status present state of a consumers income-earning capabilities EXAMPLES Employee, self-employed, independent contractor, freelancer, business owner, not employed, retiree, o
27、r student. 3.10 experience knowledge and skills acquired while participating in the application of the personal financial planning process and related activities 3.11 financial goal quantifiable financial outcome or target which is intended to be met at some future point in time or over a period of
28、time 3.12 financial risk tolerance extent to which a consumer is willing to risk experiencing a less favourable financial outcome in the pursuit of a more favourable financial outcome 3.13 individual performance measurements methods and indicators used to evaluate the performance of a personal finan
29、cial planner 3.14 personal financial plan document that specifies how a consumer should organize and manage his/her/their personal financial affairs, in whole or in part, so as to satisfy present and future personal goals, needs and priorities 5 3.15 personal financial planner individual who provide
30、s a service of personal financial planning to clients and who meets all of the ethics, competence and experience requirements contained in this International Standard NOTE A personal financial planner is also commonly referred to as a “financial planner” or “financial planning practitioner.” 3.16 pe
31、rsonal financial planning process designed to enable a consumer to achieve his/her/their personal financial goals 3.17 personal financial planning relationship relationship between a client and his/her/their personal financial planner 3.18 personal goal outcome which a consumer wishes to achieve tha
32、t may be quantitative or qualitative in nature 3.19 remuneration direct and indirect financial benefits received by a personal financial planner in exchange for providing the service of personal financial planning to a client 3.20 service of personal financial planning service performed interactivel
33、y by a personal financial planner to assist a client with his/her/their personal financial planning 3.21 year of experience twelve months of full-time activity or the part-time equivalent 4 Process 4.1 Personal financial planning process As provided by a personal financial planner, the personal fina
34、ncial planning process shall include, but is not limited to, six steps that can be repeated throughout the client and personal financial planner relationship. The client can decide to end the process before having completed all of the steps. In providing clients with the service of personal financia
35、l planning, the personal financial planner shall use documented procedures to respond to and resolve all client complaints and claims, and be supported by financial, security, operational, risk management and business continuation plans. 4.2 Establishing and defining the client and personal financia
36、l planner relationship 4.2.1 The personal financial planner shall, at the beginning of each engagement, provide, in writing, to the consumer: a) the scope of the financial planning service being offered, b) their qualifications and experience, and c) the full disclosure as to which method they have
37、used or are using to demonstrate their conformity with this International Standard (independent third-party certification, other-party assessment, or self-assessment); against which country-specific knowledge they have been tested; when conformity was established; and by which body. ISO 22222:2005 (
38、E)ISO 22222:2005 (E) 6 4.2.2 The personal financial planner shall request and should gather the following information: a) consumer profile, including composition of household, b) age, health and factors affecting life expectancy, c) employment status, d) relationships, e) financial position, f) publ
39、ic and private benefits, insurances and entitlements, g) immediate needs, and h) short-term and long-term goals, NOTE Methods for gathering information can include: interviews, questionnaires, face-to-face meetings, telephone conversations, and correspondence. 4.2.3 The personal financial planner sh
40、all provide written terms of engagement for services that disclose: a) the basis of remuneration, b) any known conflicts of interest, c) service deliverables and timeframes, d) duration of the agreement, e) frequency of contact, and f) confidentiality provisions. 4.3 Gathering client data and determ
41、ining goals and expectations 4.3.1 The personal financial planner shall use the outputs from 4.2. 4.3.2 The personal financial planner shall request appropriate additional data that should normally include, but is not limited to: a) individual and household asset, liability and cash flow details, b)
42、 relevant risk management arrangements, c) contracts, d) statements, e) forms, 7 f) legal documents, g) details of needs, goals and objectives, including timeframes, h) economic assumptions, i) information relating to their financial risk tolerance, and j) attitude to social, ethical, environmental
43、and religious considerations. 4.3.3 The personal financial planner shall protect the confidentiality of client information. 4.3.4 The personal financial planner shall maintain an electronic or hard copy database of files and/or records for the client with relevant values and dates for the timeframe
44、mandated by local law, or in the absence of local law, five years from the date of the terms of engagement or termination of the engagement, whichever is later. 4.4 Analysing and evaluating the clients financial status 4.4.1 The personal financial planner shall use the outputs from 4.2 and 4.3. 4.4.
45、2 The personal financial planner shall take into account the clients current situation and circumstances, and should reflect anticipated future changes. 4.4.3 The personal financial planner shall include the clients goals and preferences. 4.4.4 The personal financial planner shall produce and provid
46、e to the client, in a clear and reasonable manner, an evaluation of the clients status that identifies areas of strengths and vulnerability, comparing them against the clients goals, plans, restrictions and assessment of financial risk tolerance. 4.5 Developing and presenting the financial plan 4.5.
47、1 The personal financial planner shall use the outputs from 4.2, 4.3 and 4.4. 4.5.2 The personal financial planner shall review, discuss and resolve with the client issues pertaining to understanding: a) the clients information and circumstances, b) the clients goals and interpretation of the goals,
48、 c) the clients tolerance for financial risk, and d) the methods used to assist in achieving the clients goals. 4.5.3 The personal financial planner shall produce and provide to the client a financial plan that includes a list of suitable and usable recommendations. 4.6 Implementing the financial pl
49、anning recommendations 4.6.1 The personal financial planner shall use the output from 4.5. 4.6.2 The personal financial planner shall assist the client directly or indirectly with implementation of the recommendations in accordance with the terms of engagement. 4.6.3 The personal financial planner should produce appropriate documentation wherein each recommendation has evidence of acceptance, modification, completion, deferral or rejection, pursuant to local and national requirements. ISO 22222:2005 (E)ISO 22222:2005 (E) 8 4.7 Monitoring the financial p
