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CAN CSA-ISO IEC TR 9126-3-2004 Software engineering - Product quality - Part 3 Internal metrics.pdf

1、National Standard of CanadaCAN/CSA-ISO/IEC TR 9126-3:04(ISO/IEC TR 9126-3:2003)Technical Report ISO/IEC TR 9126-3:2003 (first edition, 2003-07-01) has been adopted withoutmodification (IDT) as CSA Standard CAN/CSA-ISO/IEC TR 9126-3:04, which has been approved as a NationalStandard of Canada by the S

2、tandards Council of Canada.ISBN 1-55397-721-1 December 2004Reference numberISO/IEC TR 9126-3:2003(E)ISO/IEC 2003Software engineering Product quality Part 3: Internal metrics Gnie du logiciel Qualit des produits Partie 3: Mtrologie interne The Canadian Standards Association (CSA), under whose auspice

3、s this National Standard has been produced, was chartered in 1919 and accredited by the Standards Council of Canada to the National Standards system in 1973. It is a not-for-profit, nonstatutory, voluntary membership association engaged in standards development and certification activities. CSA stan

4、dards reflect a national consensus of producers and users including manufacturers, consumers, retailers, unions and professional organizations, and governmental agencies. The standards are used widely by industry and commerce and often adopted by municipal, provincial, and federal governments in the

5、ir regulations, particularly in the fields of health, safety, building and construction, and the environment. Individuals, companies, and associations across Canada indicate their support for CSAs standards development by volunteering their time and skills to CSA Committee work and supporting the As

6、sociations objectives through sustaining memberships. The more than 7000 committee volunteers and the 2000 sustaining memberships together form CSAs total membership from which its Directors are chosen. Sustaining memberships represent a major source of income for CSAs standards development activiti

7、es. The Association offers certification and testing services in support of and as an extension to its standards development activities. To ensure the integrity of its certification process, the Association regularly and continually audits and inspects products that bear the CSA Mark. In addition to

8、 its head office and laboratory complex in Toronto, CSA has regional branch offices in major centres across Canada and inspection and testing agencies in eight countries. Since 1919, the Association has developed the necessary expertise to meet its corporate mission: CSA is an independent service or

9、ganization whose mission is to provide an open and effective forum for activities facilitating the exchange of goods and services through the use of standards, certification and related services to meet national and international needs.For further information on CSA services, write toCanadian Standa

10、rds Association5060 Spectrum Way, Suite 100Mississauga, Ontario, L4W 5N6CanadaThe Standards Council of Canada is the coordinating body of the National Standards system, a federation of independent, autonomous organizations working towards the further development and improvement of voluntary standard

11、ization in the national interest. The principal objects of the Council are to foster and promote voluntary standardization as a means of advancing the national economy, benefiting the health, safety, and welfare of the public, assisting and protecting the consumer, facilitating domestic and internat

12、ional trade, and furthering international cooperation in the field of standards. A National Standard of Canada is a standard which has been approved by the Standards Council of Canada and one which reflects a reasonable agreement among the views of a number of capable individuals whose collective in

13、terests provide to the greatest practicable extent a balance of representation of producers, users, consumers, and others with relevant interests, as may be appropriate to the subject in hand. It normally is a standard which is capable of making a significant and timely contribution to the national

14、interest. Approval of a standard as a National Standard of Canada indicates that a standard conforms to the criteria and procedures established by the Standards Council of Canada. Approval does not refer to the technical content of the standard; this remains the continuing responsibility of the accr

15、edited standards development organization. Those who have a need to apply standards are encouraged to use National Standards of Canada whenever practicable. These standards are subject to periodic review; therefore, users are cautioned to obtain the latest edition from the organization preparing the

16、 standard.The responsibility for approving National Standards of Canada rests with theStandards Council of Canada270 Albert Street, Suite 200Ottawa, Ontario, K1P 6N7CanadaAlthough the intended primary application of this Standard is stated in its Scope, it is importantto note that it remains the res

17、ponsibility of the users to judge its suitability for their particular purpose.Registered trade-mark of Canadian Standards AssociationCAN/CSA-ISO/IEC TR 9126-3:04 Software engineering Product quality Part 3: Internal metricsDecember 2004 Canadian Standards Association CSA/1CAN/CSA-ISO/IEC TR 9126-3:

18、04Software engineering Product quality Part 3: Internal metricsCSA PrefaceStandards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the Canadian Advis

19、ory Committee (CAC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU

20、), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T).This Technical Report was reviewed by the CSA TCIT under the jurisdiction of the Strategic Steering Committee on Information Technology and deemed acceptable for use in Canada. (A committee membership

21、list is available on request from the CSA Project Manager.) From time to time, ISO/IEC may publish addenda, corrigenda, etc. The CSA TCIT will review these documents for approval and publication. For a listing, refer to the CSA Information Products catalogue or CSA Info Update or contact a CSA Sales

22、 representative. This Standard has been formally approved as a National Standard of Canada by the Standards Council of Canada.December 2004 Canadian Standards Association 2004All rights reserved. No part of this publication may be reproduced in any form whatsoever without the prior permission ofthe

23、publisher. ISO/IEC material is reprinted with permission. Where the words “this Technical Report” appear in the text, they should be interpreted as “this National Standard of Canada”.Inquiries regarding this National Standard of Canada should be addressed toCanadian Standards Association5060 Spectru

24、m Way, Suite 100, Mississauga, Ontario, Canada L4W 5N61-800-463-6727 416-747-4044www.csa.caReference numberISO/IEC TR 9126-3:2003(E)ISO/IEC 2003TECHNICAL REPORT ISO/IECTR9126-3First edition2003-07-01Software engineering Product quality Part 3: Internal metrics Gnie du logiciel Qualit des produits Pa

25、rtie 3: Mtrologie interne ISO/IEC TR 9126-3:2003(E) PDF disclaimer This PDF file may contain embedded typefaces. In accordance with Adobes licensing policy, this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and installed on the compute

26、r performing the editing. In downloading this file, parties accept therein the responsibility of not infringing Adobes licensing policy. The ISO Central Secretariat accepts no liability in this area. Adobe is a trademark of Adobe Systems Incorporated. Details of the software products used to create

27、this PDF file can be found in the General Info relative to the file; the PDF-creation parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In the unlikely event that a problem relating to it is found, please inform the Ce

28、ntral Secretariat at the address given below. ISO/IEC 2003 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either

29、 ISO at the address below or ISOs member body in the country of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org ii ISO/IEC 2003 All rights reservedISO/IEC TR 9126-3:2003(E) ISO/IEC 2003 All rig

30、hts reserved iiiContents Page Foreword vi Introduction vii 1 Scope. 1 2 Conformance 2 3 Normative references. 2 4 Terms and definitions 2 5 Abbreviated terms 2 6 Use of software quality metrics 3 7 How to read and use the metrics tables 4 8 Metrics tables 4 8.1 Functionality metrics. 4 8.1.1 Suitabi

31、lity metrics 5 8.1.2 Accuracy metrics . 5 8.1.3 Interoperability metrics 5 8.1.4 Security metrics 5 8.1.5 Functionality compliance metrics 5 8.2 Reliability metrics 12 8.2.1 Maturity metrics 12 8.2.2 Fault tolerance metrics 12 8.2.3 Recoverability metrics . 12 8.2.4 Reliability compliance metrics 12

32、 8.3 Usability Metrics 17 8.3.1 Understandability metrics . 17 8.3.2 Learnability metrics . 17 8.3.3 Operability metrics. 17 8.3.4 Attractiveness metrics. 17 8.3.5 Usability compliance metrics 17 8.4 Efficiency metrics 24 8.4.1 Time behaviour metrics . 24 8.4.2 Resource utilization metrics . 24 8.4.

33、3 Efficiency compliance metrics 24 8.5 Maintainability metrics 28 8.5.1 Analysability metrics . 28 8.5.2 Changeability metrics 28 8.5.3 Stability metrics 28 8.5.4 Testability metrics 28 8.5.5 Maintainability compliance metrics 28 8.6 Portability metrics 34 8.6.1 Adaptability metrics . 34 8.6.2 Insta

34、llability metrics. 34 ISO/IEC TR 9126-3:2003(E) iv ISO/IEC 2003 All rights reserved8.6.3 Co-existence metrics34 8.6.4 Replaceability metrics34 8.6.5 Portability compliance metrics34 Annex A (informative) Considerations When Using Metrics41 A.1 Interpretation of measures41 A.1.1 Potential differences

35、 between test and operational contexts of use .41 A.1.2 Issues affecting validity of results .42 A.1.3 Balance of measurement resources 42 A.1.4 Correctness of specification.42 A.2 Validation of Metrics 42 A.2.1 Desirable Properties for Metrics .42 A.2.2 Demonstrating the Validity of Metrics 43 A.3

36、Use of metrics for estimation (judgement) and prediction (forecast) 44 A.3.1 Quality characteristics prediction by current data.44 A.3.2 Current quality characteristics estimation on current facts .44 A.4 Detecting deviations and anomalies in quality problem prone components 45 A.5 Displaying measur

37、ement results45 Annex B (informative) Use of Quality in Use, External type 2, when the subject is still under technical development or where for any other reason there is the future but not immediate possibility of an agreement on an International Standard; type 3, when the joint technical committee

38、 has collected data of a different kind from that which is normally published as an International Standard (“state of the art”, for example). Technical Reports of types 1 and 2 are subject to review within three years of publication, to decide whether they can be transformed into International Stand

39、ards. Technical Reports of type 3 do not necessarily have to be reviewed until the data they provide are considered to be no longer valid or useful. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO and IEC shall not be held res

40、ponsible for identifying any or all such patent rights. ISO/IEC TR 9126-3:2003, which is a Technical Report of type 2, was prepared by Joint Technical Committee ISO/IEC JTC 1, Information technology, Subcommittee SC 7, Software and system engineering. This document is being issued in the Technical R

41、eport (type 2) series of publications (according to the Procedures for the technical work of ISO/IEC JTC 1) as a “prospective standard for provisional application” in the field of external metrics for quantitatively measuring external software because there is an urgent need for guidance on how stan

42、dards in this field should be used to meet an identified need. This document is not to be regarded as an “International Standard”. It is proposed for provisional application so that information and experience of its use in practice may be gathered. Comments on the content of this document should be

43、sent to the ISO Central Secretariat. A review of this Technical Report (type 2) will be carried out not later than three years after its publication with the options of: extension for another three years; conversion into an International Standard; or withdrawal. ISO/IEC 9126 consists of the followin

44、g parts, under the general title Software engineering Product quality: Part 1: Quality model Part 2: External metrics Part 3: Internal metrics Part 4: Quality in use metrics ISO/IEC TR 9126-3:2003(E) ISO/IEC 2003 All rights reserved viiIntroduction This Technical Report provides internal metrics for

45、 measuring attributes of six external quality characteristics defined in ISO/IEC 9126-1. The metrics listed in this Technical Report are not intended to be an exhaustive set. Developers, evaluators, quality managers and acquirers may select metrics from this Technical Report for defining requirement

46、s, evaluating software products, measuring quality aspects and other purposes. They may also modify the metrics or use metrics which are not included here. This Technical Report is applicable to any kind of software product, although each of the metrics is not always applicable to every kind of soft

47、ware product. ISO/IEC 9126-1 defines terms for the software quality characteristics and how these characteristics are decomposed into subcharacteristics. ISO/IEC 9126-1, however, does not describe how any of these subcharacteristics could be measured. ISO/IEC TR 9126-2 defines external metrics, ISO/

48、IEC TR 9126-3 defines internal metrics and ISO/IEC 9126-4 defines quality in use metrics, for measurement of the characteristics or the subcharacteristics. Internal metrics measure the software itself, external metrics measure the behaviour of the computer-based system that includes the software, an

49、d quality in use metrics measure the effects of using the software in a specific context of use. This Technical Report is intended to be used together with ISO/IEC 9126-1. It is strongly recommended to read ISO/IEC 14598-1 and ISO/IEC 9126-1, prior to using this Technical Report, particularly if the reader is not familiar with the use of software metrics for product specification and evaluation. Clauses 1 to 7 and Annexes A to D are common to ISO/IEC TR 9126-2, ISO/IEC TR 9126-3, and ISO/IEC 9

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