1、Lessons Learned Entry: 1064Lesson Info:a71 Lesson Number: 1064a71 Lesson Date: 1999-02-01a71 Submitting Organization: HQa71 Submitted by: David M. LengyelSubject: Space Shuttle Program/Operations-Processing/Workforce Description of Driving Event: Workforce Training Shortfalls Have the Potential to J
2、eopardize SafetyLesson(s) Learned: Shortfalls in workforce training within both NASA and USA, caused by downsizing and the related difficulty of hiring new people to fill skill shortages, can jeopardize otherwise safe operations.Recommendation(s): NASA and USA should review critical skills training
3、and certification requirements and institute programs to ensure the full proficiency of the workforce and the safety of the products being released. Evidence of Recurrence Control Effectiveness: NASA concurs in the recommendation and, in cooperation with USA, has already reviewed certification requi
4、rements for flight controllers, training instructors, and other key operating positions. Training plans and certification requirements for critical positions have been documented and maintained. For example, the management role in launch countdown and landing is supported by a well-defined training
5、and certification plan. NASA and its contractors are continually reviewing critical skills training and certification requirements to ensure controls are in place to validate and ensure employee proficiency. Quality initiatives are being developed to provide improved processes for cross training, au
6、tomated training tools, inline automated certification validation, and enhancements in the closed loop verification of operators and system operational performance. Meanwhile, training capacity for new employees, both NASA and contractor, has been increased Provided by IHSNot for ResaleNo reproducti
7、on or networking permitted without license from IHS-,-,-through intensive simulator training at a new USA “training academy.“ A saturation-type training environment has been designed to improve training at the beginning of the regular certification process and produce employees better qualified for
8、critical process work. In training and orientation programs, NASA emphasizes the priority of safety and the responsibility of employees to voice their concerns about inadequate assurances of safe products.Documents Related to Lesson: N/AMission Directorate(s): a71 Space Operationsa71 Exploration Sys
9、temsAdditional Key Phrase(s): a71 Administration/Organizationa71 Aerospace Safety Advisory Panela71 Ground Operationsa71 Human Resources & Educationa71 Policy & Planninga71 Safety & Mission AssuranceAdditional Info: Approval Info: a71 Approval Date: 2001-12-19a71 Approval Name: Bill Loewya71 Approval Organization: HQa71 Approval Phone Number: 202-358-0528Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-
