1、Lessons Learned Entry: 1439Lesson Info:a71 Lesson Number: 1439a71 Lesson Date: 2003-08-31a71 Submitting Organization: JSCa71 Submitted by: David LengyelSubject: Accident Investigations/Contingency Action Plan/Personnel Planning Abstract: Because of the need for rapid staff up, NASA should identify i
2、n advance basic personnel requirements for support to the NASA Task Force.Description of Driving Event: Personnel requirements for the NASA Task Force were unknown until accident occurred.Lesson(s) Learned: Basic personnel requirements for support to the NASA Task Force should be identified ahead of
3、 time at each NASA center.Recommendation(s): a71 Identify and update basic personnel requirements in each Centers emergency action plan at least annually. For this Task Force, the “application/volunteer process” worked well to identify potential candidates after the fact. The Task Force director sho
4、uld have immediate access to this personnel database. The following recommended guidelines can assist the Task Force Director in selecting technical and professional personnel: a72 Process-orienteda72 Self-Initiators requiring little or no direction to accomplish taska72 “Big Picture“ individuals wh
5、o pay attention to detail, but dont get stuck there.a72 Can commit 24/7 time and energy through “start-up phase“ (1 to 2 months)a72 Problem solvers that may not know all the answers, but knows how to get thema72 “Whatever-it-takes attitude“Provided by IHSNot for ResaleNo reproduction or networking p
6、ermitted without license from IHS-,-,-a72 No personnel (civil service or contractor) who were involved in day-to-day shuttle operations or management of the activity in progress when the accident happened.a71 Staff up immediately. Part of the stress early on was based on an overwhelming amount of wo
7、rk, and not enough people to do it. People should be pre-identified and known to be on-call. Preplanning can determine the number of people (at different phases in the task), and types of expertise that are required.a71 Assign Contingency Response Teams of technical, operational and administrative p
8、ersonnel at all operational Centers. Stagger assigned duties to respond to major and minor incidents.a71 Make team building and training part of this permanent team. Evidence of Recurrence Control Effectiveness: TBD NASA ResponseDocuments Related to Lesson: Agency Contingency Action Plan for Space F
9、light OperationsMission Directorate(s): a71 Space Operationsa71 Exploration SystemsAdditional Key Phrase(s): a71 Accident Investigationa71 Administration/Organizationa71 Human Resources & Educationa71 NASA Standardsa71 Policy & Planninga71 Safety & Mission AssuranceAdditional Info: Provided by IHSNo
10、t for ResaleNo reproduction or networking permitted without license from IHS-,-,-Approval Info: a71 Approval Date: 2004-06-16a71 Approval Name: Ronald Montaguea71 Approval Organization: JSCa71 Approval Phone Number: 281-483-8576Provided by IHSNot for ResaleNo reproduction or networking permitted without license from IHS-,-,-
