1、 IEEE Standard Adoption of ISO/IEC 90003:2014, Software EngineeringGuidelines for the Application of ISO 9001:2008 to Computer Software Sponsored by the Software and Systems Engineering Standards Committee IEEE 3 Park Avenue New York, NY 10016-5997 USA IEEE Computer Society IEEE Std 90003-2015IEEE S
2、td 90003-2015 IEEE Standard Adoption of ISO/IEC 90003:2014, Software EngineeringGuidelines for the Application of ISO 9001:2008 to Computer Software Sponsor Software and Systems Engineering Standards Committee of the IEEE Computer Society Approved 3 September 2015 IEEE-SA Standards Board Abstract: T
3、his International Standard provides guidance for organizations in the application of ISO 9001:2008 to the acquisition, supply, development, operation, and maintenance of computer software and related support services. It does not add to or otherwise change the requirements of ISO 9001:2008. Keywords
4、 9001, adoption, computer software, IEEE 90003, quality management The Institute of Electrical and Electronics Engineers, Inc. 3 Park Avenue, New York, NY 10016-5997, USA Copyright 2015 by The Institute of Electrical and Electronics Engineers, Inc. All rights reserved. Published 28 September 2015.
5、Printed in the United States of America. IEEE is a registered trademark in the U.S. Patent fitness for a particular purpose; non-infringement; and quality, accuracy, effectiveness, currency, or completeness of material. In addition, IEEE disclaims any and all conditions relating to: results; and wor
6、kmanlike effort. IEEE standards documents are supplied “AS IS” and “WITH ALL FAULTS.” Use of an IEEE standard is wholly voluntary. The existence of an IEEE standard does not imply that there are no other ways to produce, test, measure, purchase, market, or provide other goods and services related to
7、 the scope of the IEEE standard. Furthermore, the viewpoint expressed at the time a standard is approved and issued is subject to change brought about through developments in the state of the art and comments received from users of the standard. In publishing and making its standards available, IEEE
8、 is not suggesting or rendering professional or other services for, or on behalf of, any person or entity nor is IEEE undertaking to perform any duty owed by any other person or entity to another. Any person utilizing any IEEE Standards document, should rely upon his or her own independent judgment
9、in the exercise of reasonable care in any given circumstances or, as appropriate, seek the advice of a competent professional in determining the appropriateness of a given IEEE standard. IN NO EVENT SHALL IEEE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAG
10、ES (INCLUDING, BUT NOT LIMITED TO: PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE PUB
11、LICATION, USE OF, OR RELIANCE UPON ANY STANDARD, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE. Translations The IEEE consensus development process involves the review of documents in English only. In the event that an IEEE standard is transl
12、ated, only the English version published by IEEE should be considered the approved IEEE standard. Official statements A statement, written or oral, that is not processed in accordance with the IEEE-SA Standards Board Operations Manual shall not be considered or inferred to be the official position o
13、f IEEE or any of its committees and shall not be considered to be, or be relied upon as, a formal position of IEEE. At lectures, symposia, seminars, or educational courses, an individual presenting information on IEEE standards shall make it clear that his or her views should be considered the perso
14、nal views of that individual rather than the formal position of IEEE. Comments on standards Comments for revision of IEEE Standards documents are welcome from any interested party, regardless of membership affiliation with IEEE. However, IEEE does not provide consulting information or advice pertain
15、ing to IEEE Standards documents. Suggestions for changes in documents should be in the form of a proposed change of text, together with appropriate supporting comments. Since IEEE standards represent a consensus of concerned interests, it is important that any responses to comments and questions als
16、o receive the concurrence of a balance of interests. For this reason, IEEE and the members of its societies and Standards Coordinating Committees are not able to provide an instant response to comments or questions except in those cases where the matter has previously been addressed. For the same re
17、ason, IEEE does not respond to interpretation requests. Any person who would like to participate in revisions to an IEEE standard is welcome to join the relevant IEEE working group. Comments on standards should be submitted to the following address: Secretary, IEEE-SA Standards Board 445 Hoes Lane P
18、iscataway, NJ 08854 USA Laws and regulations Users of IEEE Standards documents should consult all applicable laws and regulations. Compliance with the provisions of any IEEE Standards document does not imply compliance to any applicable regulatory requirements. Implementers of the standard are respo
19、nsible for observing or referring to the applicable regulatory requirements. IEEE does not, by the publication of its standards, intend to urge action that is not in compliance with applicable laws, and these documents may not be construed as doing so. Copyrights IEEE draft and approved standards ar
20、e copyrighted by IEEE under U.S. and international copyright laws. They are made available by IEEE and are adopted for a wide variety of both public and private uses. These include both use, by reference, in laws and regulations, and use in private self-regulation, standardization, and the promotion
21、 of engineering practices and methods. By making these documents available for use and adoption by public authorities and private users, IEEE does not waive any rights in copyright to the documents. Photocopies Subject to payment of the appropriate fee, IEEE will grant users a limited, non-exclusive
22、 license to photocopy portions of any individual standard for company or organizational internal use or individual, non-commercial use only. To arrange for payment of licensing fees, please contact Copyright Clearance Center, Customer Service, 222 Rosewood Drive, Danvers, MA 01923 USA; +1 978 750 84
23、00. Permission to photocopy portions of any individual standard for educational classroom use can also be obtained through the Copyright Clearance Center. Updating of IEEE Standards documents Users of IEEE Standards documents should be aware that these documents may be superseded at any time by the
24、issuance of new editions or may be amended from time to time through the issuance of amendments, corrigenda, or errata. An official IEEE document at any point in time consists of the current edition of the document together with any amendments, corrigenda, or errata then in effect. Every IEEE standa
25、rd is subjected to review at least every ten years. When a document is more than ten years old and has not undergone a revision process, it is reasonable to conclude that its contents, although still of some value, do not wholly reflect the present state of the art. Users are cautioned to check to d
26、etermine that they have the latest edition of any IEEE standard. In order to determine whether a given document is the current edition and whether it has been amended through the issuance of amendments, corrigenda, or errata, visit the IEEE-SA Website at http:/ieeexplore.ieee.org/xpl/standards.jsp o
27、r contact IEEE at the address listed previously. For more information about the IEEE SA or IEEEs standards development process, visit the IEEE-SA Website at http:/standards.ieee.org. Errata Errata, if any, for all IEEE standards can be accessed on the IEEE-SA Website at the following URL: http:/stan
28、dards.ieee.org/findstds/errata/index.html. Users are encouraged to check this URL for errata periodically. Patents Attention is called to the possibility that implementation of this standard may require use of subject matter covered by patent rights. By publication of this standard, no position is t
29、aken by the IEEE with respect to the existence or validity of any patent rights in connection therewith. If a patent holder or patent applicant has filed a statement of assurance via an Accepted Letter of Assurance, then the statement is listed on the IEEE-SA Website at http:/standards.ieee.org/abou
30、t/sasb/patcom/patents.html. Letters of Assurance may indicate whether the Submitter is willing or unwilling to grant licenses under patent rights without compensation or under reasonable rates, with reasonable terms and conditions that are demonstrably free of any unfair discrimination to applicants
31、 desiring to obtain such licenses. Essential Patent Claims may exist for which a Letter of Assurance has not been received. The IEEE is not responsible for identifying Essential Patent Claims for which a license may be required, for conducting inquiries into the legal validity or scope of Patents Cl
32、aims, or determining whether any licensing terms or conditions provided in connection with submission of a Letter of Assurance, if any, or in any licensing agreements are reasonable or non-discriminatory. Users of this standard are expressly advised that determination of the validity of any patent r
33、ights, and the risk of infringement of such rights, is entirely their own responsibility. Further information may be obtained from the IEEE Standards Association. Copyright 2015 IEEE. All rights reserved. viParticipants At the time this IEEE adoption was approved, the Life Cycle Processes Working Gr
34、oup had the following membership: Annette Reilly, IEEE Liaison to ISO/IEC JTC 1/SC 7 James W Moore, Editor The following members of the individual balloting committee voted on this adoption. Balloters may have voted for approval, disapproval, or abstention. Robert Aiello Johann Amsenga Angela Anusze
35、wski Bakul Banerjee John Bell Pieter Botman Susan Burgess Juan Carreon Sue Carroll Suresh Channarasappa Keith Chow S Claassen Paul Croll Geoffrey Darnton Ronald Dean Teresa Doran Sourav Dutta Andrew Fieldsend David Friscia David Fuschi Gregg Giesler Randall Groves John Harauz Werner Hoelzl Bernard H
36、omes Noriyuki Ikeuchi Atsushi Ito Mark Jaeger Ronald Jarrett Cheryl Jones Adri Jovin Piotr Karocki Yuri Khersonsky Thomas Kurihara Dewitt Latimer Michael Lauxman David Leciston Claire Lohr William Lumpkins Edward Mccall James W. Moore Michael Newman Olileanya Ogbonna Mark Paulk Iulian Profir Annette
37、 Reilly Robert Robinson Garry Roedler Terence Rout Ganesh Ram Santhanam Bartien Sayogo Robert Schaaf Hans Schaefer Maud Schlich Carl Singer Michael Smith Kendall Southwick Luca Spotorno Friedrich Stallinger John Standen Thomas Starai Eugene Stoudenmire Walter Struppler Gerald Stueve Marcy Stutzman T
38、homas Tullia Vincent Tume John Vergis David Walden Michael Waterman Jian Yu Oren Yuen Shuhui Zhang Daidi Zhong When the IEEE-SA Standards Board approved this adoption on 3 September 2015, it had the following membership: John D. Kulick, Chair Jon Walter Rosdahl, Vice Chair Richard H. Hulett, Past Ch
39、air Konstantinos Karachalios, Secretary Masayuki Ariyoshi Ted Burse Stephen Dukes Jean-Philippe Faure J. Travis Griffith Gary Hoffman Michael Janezic Joseph L. Koepfinger* David J. Law Hung Ling Andrew Myles T. W. Olsen Glenn Parsons Ronald C. Petersen Annette D. Reilly Stephen J. Shellhammer Adrian
40、 P. Stephens Yatin Trivedi Phillip Winston Don Wright Yu Yuan Daidi Zhong *Member Emeritus Copyright 2015 IEEE. All rights reserved. 1IEEE Standard Adoption of ISO/IEC 90003:2014, Software EngineeringGuidelines for the Application of ISO 9001:2008 to Computer Software IMPORTANT NOTICE: IEEE Standard
41、s documents are not intended to ensure safety, security, health, or environmental protection, or ensure against interference with or from other devices or networks. Implementers of IEEE Standards documents are responsible for determining and complying with all appropriate safety, security, environme
42、ntal, health, and interference protection practices and all applicable laws and regulations. This IEEE document is made available for use subject to important notices and legal disclaimers. These notices and disclaimers appear in all publications containing this document and may be found under the h
43、eading “Important Notice” or “Important Notices and Disclaimers Concerning IEEE Documents.” They can also be obtained on request from IEEE or viewed at http:/standards.ieee.org/IPR/disclaimers.html. Software engineering Guidelines for the application of ISO 9001:2008 to computer softwareIngnierie du
44、 logiciel Lignes directrices pour lapplication de lISO 9001:2008 aux logiciels informatiques ISO/IEC 2014INTERNATIONAL STANDARDISO/IEC90003Second edition2014-12-15Reference numberISO/IEC 90003:2014(E)ISO/IEC 90003:2014(E)ii ISO/IEC 2014 All rights reservedCOPYRIGHT PROTECTED DOCUMENT ISO/IEC 2014 wx
45、 stss trTel. + 41 22 749 01 11 vsttyvrvy 7Web www.iso.orgISO/IEC 90003:2014(E) ISO/IEC 2014 All rights reserved iiiContents Foreword ivIntroduction v1 Scope .1ss .1st .12 Normative references 23 Terms and deinitions .24 Quality management system 5vs .5vt x5 Management responsibility 8ws 85.2 Customer focus .9wu 9wv 9ww 10wx 116 Resource managemen
