1、银行系统公开招聘考试英语-23 及答案解析(总分：51.00，做题时间：90 分钟)一、Part 1lilist-style-(总题数：1，分数：3.00)To: All EmployeesFrom: Angela Ronseaux, Executive Vice PresidentRE: Upcoming Company EventIts that time of year again! Dawson Smith Inc., will be holding its 11th annual DSI Celebration Event on Friday, April 13th, at 7:30
2、 p.m. This years event will take place downtown in Conference Room B of the Astor Hotel, and all employees are U U 1 /U /Uto attend.As usual, the DSI Celebration Event will include dinner, catered by the wonderful local restaurant Las Banditas. There will be a live band for entertainment, and each c
3、ompany executive will also give a short speech. The evening wont come to a U U 2 /U /U, however, until Vesna Riel, CEO of Dawson Smith Inc., presents the Employee Awards.Felipe Aquino from Human Resources is organizing a carpool system so that not everyone has to drive downtown after work. If you ha
4、ve a large vehicle and are willing U U 3 /U /Uyour fellow employees a ride, please contact him at extension 118.As always, thank you for your hard work, and I hope to see you at the 11th annual DSI Celebration Event.Angela RonseauxExecutive Vice President（分数：3.00）(1). A. advanced B. designed C. repo
5、rted D. encouraged（分数：1.00）A.B.C.D.(2). A. close B. closing C. closes D. closed（分数：1.00）A.B.C.D.(3). A. to be given B. gave C. giving D. to give（分数：1.00）A.B.C.D.二、Part 2(总题数：14，分数：48.00)From: Paul Rooney To: Green Mountain Stationery, Inc I have been purchasing various products through your catalog
6、for many years. For the most part, Ive been quite satisfied. However, I recently ordered a case of 1,000 envelopes for my business and am extremely disappointed.First of all, the envelopes I received differ from the description in your catalog. They are supposed to be nine inches long, but the envel
7、opes I received are six inches long. Second, the adhesive on the envelops is defective. I attempted to use a dozen of them. and none of them remained properly sealed.At the very least, I would like a refund for the full cost of these envelopes, along with the shipping charge. The total amount I paid
8、 was $34.68. Furthermore, the inspection sticker on the carton states that the product was inspected at your Burlington warehouse. I would like to know how this mistake occurred and request your assurance that this sort of thing will not happen again in the future. Otherwise, I am afraid that I will
9、 have to take my business elsewhere.From: Sharon Park To: Paul RDear Mr.Rooney,My name is Sharon Park, and I am the director of quality control at Green Mountain Stationery. Inc. I was recently made aware of your complaint by one of our customer service representatives.I would like to start by apolo
10、gizing for any inconvenience you may have experience. Our accounting department will issue you a full refund of $34.68 for the defective envelopes. We would also like to offer you a $50 gift certificate that can be used with the purchase of any product in our catalog.I must acknowledge that there ha
11、ve been some problems with inspections in our Burlington warehouse. To deal with this issue, the company has decided that the entire inspecting staff will take part in an intensive re-training program. We will review our procedures to identify anything that needs to be improved.I have forwarded your
12、 message to our entire management team, to ensure that this issue will not be overlooked. I am sorry that we have disappointed you, and I sincerely hope you continue to purchase our products. Im sure this was a one-time incident that will not happen again. Please dont hesitate to contact me directly
13、 in the future if you have any questions or concerns.Sincerely,Sharon Park（分数：3.00）(1).What did Mr. Rooney purchase from Green Mountain Stationery? A. Glue B. Boxes C. Paper D. Envelopes（分数：1.00）A.B.C.D.(2).What was different from the product in the catalog? A. Size B. Color C. Quantity D. Shape（分数：
14、1.00）A.B.C.D.(3).What else does Ms. Park offer to Mr. Rooney? A. Replacement of the product he ordered B. Voucher for the purchase of any product C. Free shipping on his next order D. A tour of the Burlington warehouse（分数：1.00）A.B.C.D.From: Paula Washington To: Clara Nash Subject: OrderDear Mr. Nash
15、,My name is Paula Washington and Im the owner of the Four Seasons Creenhouse in Lewiston. I was given your email address by Mr. Steve Halloway at the New England Florists Convention in Boston last fall. I would like to purchase a large number of clay pots from you. Our previous supplier recently wen
16、t out of business and we urgently need to replenish our stock.At this time, I would like to order four dozen of your plain six-inch clay pots, for dozen of your plain ten-inch clay pots, and two dozen of your large ornamental pots. I only want to make a small order at this time in order to test the
17、quality of your merchandise. If this selection of products from your inventory meets our standards, a second, large order will follow.Please arrange to have the clay pots delivered to our warehouse as quickly as possible. Because these items are fragile, please forward them by special delivery to en
18、sure that they are not damaged. Also, let me know the name of the carrier you use, so I can access their online freight tracking system while these goods are in transit.Thank you very much. Please call me at 729-9928 if you have any questions. I hope this is the start of a mutually beneficial busine
19、ss relationship.Paula WashingtonFour Seasons GreenhouseAddressee: Remit to:Four Seasons Greenhouse Colonial Pottery Distribution Center161 North Highway 201 Atlantic: DriveLewiston, ME 04240 Salem, MA 01970Statement:Date Description Amounts5/11/06 six-inch clay pots, plain (4 dozen) $36.00Ten-inch c
20、lay pots, plain (4 dozen) $48.00Sixteen-inch clay pots, ornamental (2 dozen) $240.00Shipping and handling (see below for details) $59.99Discount (see below for details) $32.40Amount due: $351.59Message:This shipment was sent by special delivery at the buyers request. Please return any damaged items,
21、 along with the original receipt, within seven working days.A ten-percent discount applies to all first-time orders placed by retailers. This discount does not apply to shipping and handling charges.（分数：3.00）(1).What is the purpose of Ms. Washingtons email? A. To attend a convention B. To change an
22、order C. To return a shipment D. To find a new supplier（分数：1.00）A.B.C.D.(2).Why has Ms. Washington only placed a small order? A. Her company recently went out of business B. She wants to judge the quality of the product C. Her warehouse does not have any more space D. She wants to terminate the tran
23、saction with the company（分数：1.00）A.B.C.D.(3).Which will cost Ms. Washington the most? A. The six-inch clay pots B. The ten-inch clay pots C. The sixteen-inch clay pots D. The delivery charges（分数：1.00）A.B.C.D.From: Thy Nguyen To: Cyprus Winn cwinnpharmaone.conSubject: Final review for the proposalDea
24、r Cyprus,Ive completed our funding proposal for the new laboratory facilities. I included everything we talked about in last weeks meeting, and it will be ready to be sent out next week to the venture capital firms we selected. Im confident it will receive a positive response.Since we have a few day
25、s before the proposal goes out, Id really appreciate it if we could sit down together and look over everything. I added some small formatting ideas of my own that Id like to run by you. It wont take more than a couple of hours. Im free all afternoon today and tomorrow morning before 11:00 a.m. Pleas
26、e let me know if either of these times is good for you.Thanks,Sincerely,Thy Nguyen（分数：3.00）(1).Why did Ms. Nguyen write the email? A. To ask a colleague for assistance B. To request funding for a project C. To share the results of a previous meeting D. To express appreciation for a coworkers help（分数
27、：1.00）A.B.C.D.(2).Who is the intended audience of the proposal? A. Thy Nguyen B. Company shareholders C. Potential investors D. Cyprus Winn（分数：1.00）A.B.C.D.(3).What does Ms. Nguyen ask Mr. Winn to do in this email? A. Change the format of the proposal B. Prepare the laboratory facilities C. Inform h
28、er of his availability D. Meet with her tomorrow afternoon（分数：1.00）A.B.C.D.Workplace Health TipsWhen you hear the words “workplace health“, what do you think of? Your associations with this phrase are most likely negative: stress, eyestrain, muscle soreness. etc. In fact, over eighty percent of work
29、ers complain of some type of health problem related to their job. But it doesnt have to be that way. Here are some simple tips on how to alleviate a few of the most common workplace ailments.Stress:Youve susceptible to stress no matter what you job is. Its one of the toughest conditions to beat, and
30、 its also one of the most serious. The best thing you can do if you experience frequent or severe stress is talk to your supervisor. There may be ways to rearrange your schedule or adjust your responsibilities so that you dont feel so overwhelmed. During the milder onset of stress, take repeated dee
31、p breaths, which will help you to calm down and confront the situation.Eyestrain:In addition to causing damage to the eyes, spending too much time in front of the computer can lead to headaches. muscle soreness, and general irritability. To minimize these problems, remember to take regular breaks fr
32、om your computer. Experts recommend looking away from the screen for at least 20 seconds every 20 minutes. Also, ensure that your computer screen is clean and well positioned.General Discomfort:For those of us with office jobs, we spend most of our day sitting down. Remember to stand up, walk around
33、, or take a short break so often to keep your muscles from becoming too tight.From: Alberto MartinezTo: Dawn BojanicSubject: Tips for improving workplace healthI just read a great article in Living Today Magazine on tips for improving workplace health. I think we should distribute it to the other ma
34、nagers and have them pass it along to their team members.The information concerning computer monitors was particularly interesting. I often experience eyestrain and headaches, and the tips in the article seem like they could really help.I have a copy of the article if you need one. Why dont you look
35、 it over and let me know what you think?Thanks.（分数：5.00）(1).What is the main topic of the article? A. The results of a survey on workplace health B. Ways to relieve health problems at work C. The health risks associated with stress D. Technologies that improve workplace health（分数：1.00）A.B.C.D.(2).Ac
36、cording to the article, what is the cause of general on-the-job discomfort? A. A lack of movement B. Poor monitor position C. A busy schedule D. Working overtime（分数：1.00）A.B.C.D.(3).Which activity does the article NOT recommend? A. Replacing old office equipment B. Walking around during breaks C. Du
37、sting off computer monitors D. Readjusting a busy schedule（分数：1.00）A.B.C.D.(4).Why did Mr. Martinez contact Ms. Bojanic? A. To seek advice on a health problem B. To order a subscription to a magazine C. To ask for feedback on a proposal D. To request a new computer monitor（分数：1.00）A.B.C.D.(5).What d
38、oes Mr. Martinez say about himself? A. He is applying for a managerial position B. He might benefit from the articles advice C. He suffers from the symptoms of stress D. He recently had an article published（分数：1.00）A.B.C.D.From: Linda Kamat lindakcornwall.eduTo: Mariana Serrano serrano-Subject: Sale
39、s position opening at Lexington Wholesale FoodsDear Ms. Serrano.I read about an opening in your customer sales division on your companys website. As a highly motivated and experienced salesperson, I am very interested in this position.I graduated with honors in Business Administration from Cornwall
40、University in 1998. Since then, I have held jobs with several respected and prominent firms, including a three-year assignment with the nations largest automotive parts distributor, RMC Auto. In my capacity as a sales representative there, I was the top seller for four months in a row. I am eager to
41、 apply the experience I have gained to the sales division at Lexington Wholesale Foods. In addition, my place of residence is near the center of the service routes listed for the position, so traveling to the designated location would not be a problem.I hope that you can offer me the opportunity to
42、come in for an interview so that we may further discuss my qualifications as well as the demands of the job. I will contact you early next week to confirm that you have received this email and attached file containing my resume and two reference letters.Thank you for your consideration.Sincerely,Lin
43、da Kamat（分数：4.00）(1).Why did Ms. Kamat send this email? A. To promote her companys automotive products B. To apply for an advertised sales position C. To schedule a meeting with Lexington Wholesale Foods D. To discuss an applicant for a job opening（分数：1.00）A.B.C.D.(2).What did Ms. Kamat achieve at a
44、 previous job? A. Salesperson of the year B. Promotion to head of sales C. Consecutive sales leader D. Honorary graduate（分数：1.00）A.B.C.D.(3).What will accompany this email? A. Employment application materials B. A detailed work schedule C. Contact information for Ms. Kamats employer D. A map of the
45、service routes（分数：1.00）A.B.C.D.(4).The word “parts“ in paragraph 2, line 3 is closest in meaning to _. A. roles B. fractions C. components D. amounts（分数：1.00）A.B.C.D.February 5Anita Brancato823 RemarqueQuebec City, QuebecDear Ms.Brancato,Allow me to introduce myself. My name is Fred Eldridge, and I
46、work with New England Express Bus Carriers. We are a full service express transportation provider operating in the northeastern United States and southeastern Canada. We have chosen to contact you because our records indicate that you are a frequent traveler in the region. I believe you will be able
47、 to appreciate the benefits of bus travel.Traveling by bus simply makes good sense. For instance, you can spend your next journey from Montreal to Boston in one of our ultra-comfortable coaches for only $34.50 round trip. Thats less than a third of the cost of the average plane ticket, without all t
48、he check-in hassles and flight delays. And with todays high gas prices and dangerous wintertime road conditions, why take your car? Leave the driving to us instead!So, when your future plans call for regional travel, contact New England Express Bus Carriers and let us show you what we can do for you!Fred Eldridge, District Manager, CanadaNew England Express Bus Carriers11667 McArthur StreetMontreal, Quebec（分数：3.00）(1).Why did Mr.
