1、2012届江西省吉安市宁冈中学高三下学期第一次月考英语试卷与答案（带解析） 单项选择 * Many lifestyle patterns do such_ great harm to health that they actually speed up_ weakening of the human body. A a; / B /; the C a; the D /; / 答案： B I called Hannah three times yesterday evening, but I couldnt get through, her brother _on the phone all t
2、he time. A was talking B has been talking C has talked D talked 答案： A Teachers have to constantly update their knowledge in order to maintain their professional _. A consequence B independence C competence D intelligence 答案： C The crowd cheered wildly at the sight of their favorite star, who was rep
3、orted _ the Film World Award. A winning B having won C to have won D to win 答案： C Pity you missed the lecture on nuclear polluti on I _ it, but I was busy preparing for a job interview. A attended B had attended C would attend D would have attended 答案： D To her disappointment, what she had devoted h
4、erself to in nothing but failure. A resulting B results C has resulted D resulted 答案： D On behalf of my country and the other leaders of the world, with whom I have talked, I appeal for a peaceful settlement to the conflicts. A in the name of B in the possession of C as a consequence of D under the
5、command of 答案： A We should respect food and think about the people who dont have_ we have here and treat food nicely. A that B which C what D whether 答案： C to frighten the poor man, Mrs Richards quickly hid under stairs. A Not anxious B Anxious not C Being not anxious D Not being anxious 答案： B Some
6、insects_ the colour of their surrounding to protect themselves. A taken in B take off C take on D take out 答案： C Weve spent too much money recently. Well, it isnt surprising, Our friends and relatives_ around all the time. A are coming B had come C were coming D have been coming 答案： D Joining the fi
7、rm as a clerk, he got rapid promotion, and _ as a manager. A ended up B dropped out C care back D started off 答案： A It seems that living green is _ easy and affordable. A small step makes a big difference. A exactly B fortunately C surprisingly D hardly 答案： C The factory used 65 percent of the raw m
8、aterials, the rest of which _ saved for other purpose. A is B are C was D were 答案： D “Could we put off the meeting？ ” she asked “ ,” he answered politely. “This is the only day everyone is available. ” A Not likely B Not exactly C Not nearly D Not really 答案： D 完型填空 When I began planning to move to A
9、uckland to study, my mother was worried about a lack of jobs and cultural differences. Ignoring these 36 , I got there in July 2010. 37 I arrived, I realized the importance of getting a job 38 my living expenses. Determined to do this 39 , I spent several weeks going door-to-door for a job, but foun
10、d 40 response(回应 ). One afternoon, I walked into a building to ask 41 there were any job opportunities(机会 ). The people there advised me not to continue my job search in that 42 . As I was about to 43 , a man who had been listening approached me and asked me to wait outside 44 . Nearly ten minutes l
11、ater, he 45 . He asked me about my plans and encouraged me to stay 46 . Then he offered to take me to Royal Oak to 47 a job. I was a little surprised, but had a 48 feeling about him. Along the way, I realized that I had 49 resumes(简 历 ). Seeing this, the man 50 at his business partners office to mak
12、e me fifteen 51 copies. He also gave me some 52 on dressing and speaking. I handed out my resumes and went home feeling very 53 . The following day, I received a 54 from a s tore in Royal Oak offering me a job. It seems that the world always 55 to you when you need it. And this time, it was a comple
13、te stranger who turned out to be a real blessing. 【小题1】 A doubts B concerns C instructions D reasons A Even if B Every time C Now that D Soon after A of B at C for D with A on my own B on my way C by any chance D by the day A any B much C some D little A why B wherever C whether D whenever A directi
14、on B attitude C language D manner A answer B work C leave D refuse A for ever B at any time C as usual D for a while A returned B hesitated C passed D regretted A silent B busy C positive D comfortable A pick out B search for C take on D give up A dull B good C guilty D general A made use of B taken
15、 care of C run out of D become tired of A stopped B knocked C glanced D appeared A right B more C former D different A pressures B agreements C impressions D suggestions A lonely B funny C disappointed D satisfied A call B tip C present D report A turns off B goes over C gives back D looks up 答案： 【小
16、题 1】 B 【小题 2】 D 【小题 3】 C 【小题 4】 A 【小题 5】 D 【小题 6】 C 【小题 7】 D 【小题 8】 C 【小题 9】 D 【小题 10】 A 【小题 11】 C 【小题 12】 B 【小题 13】 B 【小题 14】 C 【小题 15】 A 【小题 16】 B 【小题 17】 D 【小题 18】 D 【小题 19】 A 【小题 20】 C 阅读理解 WELCOME Welcome to Windsor Castle, the oldest and largest occupied castle in the world. Windsor is one of
17、the official residences (住所 )of the Queen, who sometimes stays here. Audio tours Free audio tours are available on leaving the Admission Centre at the start of your visit. There is a descriptive audio tour for blind and poor sighted visitors. Guided tours Visitors can explore the history of the Cast
18、le through a tour of the Precincts with an expert guide. Tours depart at regular intervals throughout the day from the Courtyard and finish at the entrance to the State Apartments. Visitors with children For those visiting with children, a special family tour and various activities are offered durin
19、g school holidays and at weekends. Please note that, for safety reasons, pushchairs are not permitted in the State Apartments. However, baby carriers are available to borrow. St Georges Chapel Visitors arriving at the Castle after 15:00 from March to October are advised to visit St Georges Chapel fi
20、rst before it closes. Shopping Shops offer a wide range of souvenirs designed for the Royal Collection, including books, postcards, china, jewellery, and childrens toys. Please ask at the Middle Ward shop about our home delivery service. Refreshments Bottled water can be purchased from the Courtyard
21、 and Middle Ward shops. From April to September ice cream is also available. Visitors wishing to leave the Castle for refreshments in the town may obtain reentry permits from the castle shops. Eating and drinking are not permitted in the State Apartments of St Georges Chapel. Photography and mobile
22、phones Non-commercial photography and filming are welcomed in the Castle. Photography, video recording and filming are not permitted inside the State Apartments of St Georges Chapel. Mobile phones must be switched off inside the State Apartments and St Georges Chapel in consideration of other visito
23、rs. Security As Windsor Castle is a working royal palace, visitors and their belongings should get through airport-style security checks. For safety and security reasons a one-way system operates along the visitor route. 【小题 1】 A visitor can apply for a free audio tour_. A in the Courtyard B in the
24、State Apartments C at the Admission Center D at St Georges Chapel 【小题 2】 What is specially offered to visitors with kids A A security guard B A pushchair C A free toy D A baby carrier 【小题 3】 Who can get re-entry permits A Visitors wishing to eat outside the Castle B Visitors buying gifts in the cast
25、le shops C Visitors buying water from the Courtyard D Visitors eating outside St Georges Chapel 【小题 4】 Why are visitors required to turn off their mobile phones A To ensure the safety of others B To ensure the security of the Castle C To prevent them from disturbing others D To prevent the use of th
26、e built-in cameras 【小题 5】 In the last part, a “working royal palace” refers to one_. A still being constructed B still used by the royal family C where the Queen usually works D where works of art are on show 答案： 【小题 1】 C 【小题 2】 D 【小题 3】 A 【小题 4】 C 【小题 5】 B GUATEMALA CITY(Reuters) A fish that lives
27、in mangrove swamps( 红树沼泽 )across the Americas can live out of water for months at a time, similar to how animals adapted(适应 )to land millions of years ago, a new study shows. The Mangrove Rivulus, a type of small killifish, lives in small pools of water in a certain type of empty nut or even old bee
28、r cans in the mangrove swamps of Belize, the United States and Brazil. When their living place dries up, they live on the land in logs(圆木 ), said Scott Taylor, a researcher at the Brevard Endangered Lands Program in Florida. The fish, whose scientific name is Rivulus marmoratus, can grow as large as
29、 three inches. They group together in logs and breathe air through their skin until they can find water again. The new scientific discovery came after a trip to Belize. “We kicked over a log and the fish just came crowding out.” Taylor told Reuters in neighboring Guatemala by telephone. He said he w
30、ill make his study on the fish known to the public in an American magazine early next year. In lab tests, Taylor said he found the fish can live up to 66 days out of water without eating. Some other fish can live out of water for a short period of time. The walking catfish found in Southeast Asia ca
31、n stay on land for hours at a time, while lungfish found in Australia, Africa and South America can live out of water, but only in an inactive state. But no other known fish can be out of water as long as the Mangrove Rivulus and remain active, according to Patricia Wright, a biologist at Canadas Un
32、iversity of Guelph. Further studies of the fish may tell how animals changed over time. “These animals live in conditions similar to those that existed millions of years ago, when animals began making the transition(过渡 )from water onto land,” Wright said. 【小题 1】 The Mangrove Rivulus is a type of fis
33、h that_. A like eating nuts B prefers living in dry places C is the longest living fish on earth D can stay alive for two months out of water 【小题 2】 Who will write up a report on Mangrove Rivulus A Patricia Wright B Researchers in Guatemala C Scientists from Belize D Scott Taylor 【小题 3】 According to
34、 the text, lungfish can_. A breathe through its skin B move freely on dry land C remain alive out of water D be as active on land as in waster 【小题 4】 What can we say about the discovery of Mangrove Rivulus A It was made quite by accident B It was based on a lab test of sea life C It was supported by
35、 an American magazine D It was helped by Patricia Wright 答案： 【小题 1】 D 【小题 2】 D 【小题 3】 C 【小题 4】 A In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase
36、 market share. It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people. Interestingly, 80 percent of people who
37、 feel their complaints are handled fairly will stay loyal. New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest(投资 )a lot of money in information technology and staff train
38、ing in order to cope with the “phone rage”caused by delays in answering calls, being cut off in mid-conversation or let waiting for long periods. “Many people do not like talking to machines,” says Dr. Storey, Senior Lecturer in Marketing at City University Business School. “Banks, for example, enco
39、urage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust them the sort of comfortable feelings people have during face -to-face chats with their local branch manager.” Recommended
40、ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher(购物礼券 )as an unexpected “thank you” to regular customers; and
41、 always returning calls, even when they are complaints. Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual st
42、andards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case). Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers in
43、an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems. For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about booking and flight times. They
44、are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen. British Airways also says its customer care policies are applied within the compa
45、ny and staff are taught to regard each other as customers requiring the highest standards of service. Customer care is obviously here to stay and it would be a foolish company that used slogans such as “we do as we please.” On the other hand, the more customers are promised, the greater the risk of
46、disappointment. 【小题 1】 We can learn from Paragraph 2 that_. A complaining customers are hard to satisfy B unsatisfied customers receive better service C satisfied customers catch more attention D well-treated customers promote business 【小题 2】 The writer mentions “phone rage” (Paragraph 3)to show tha
47、t_. A customers often use phones to express their anger B people still prefer to buy goods online C customer care becomes more demanding D customers rely on their phones to obtain services 【小题 3】 What does the writer recommend to create customer delight A Calling customers regularly B Giving a “than
48、k you” note C Delivering a quicker service D Promising more gifts 【小题 4】 If a manager should show his empathy (Paragraph 6), what would he probably say A “I know how upset you must be.” B “I appreciate your understanding.” C “Im sorry for the delay.” D “I know its our fault.” 【小题 5】 Customer delight is important for airlines because_. A their telephone style remains unchanged B they are more likely to meet with complaints C the services cost them a lot of money D the policies can be applied to thei
